Town of Groton

What Town of Groton does

The Town of Groton is a municipal government entity operating under the authority of the State of Connecticut, governed by a 9-member Town Council, an up-to-45-member Representative Town Meeting (RTM), and an appointed Town Manager. The Town provides a comprehensive suite of public services to approximately 40,000+ residents, local businesses, and visitors, including property tax administration, public safety (police, fire coordination across six fire districts), public works, planning and development, parks and recreation, public library services, human services, and elections administration. The current governing structure was established by a 2009 Charter revision.

The Town's technology infrastructure is built on a Revize government CMS platform powering groton-ct.gov, with specialized third-party integrations for permitting (Tyler Tech/Energov), tax collection (Quality Data Service, Invoice Cloud), meeting management (AgendaSuite), library catalog (SirsiDynix Enterprise), recreation registration (Vermont Systems), and public broadcasting (Groton Municipal Television on YouTube and cable Channel 2). Distribution spans the Town Hall headquarters, the Groton Public Library, Community Center, Thrive 55+ senior center, and a citizen self-service portal that enables online permitting, tax payments, and citizen service requests. No AI capabilities, public APIs, or proprietary software products are offered.

Revenue is generated through diversified municipal mechanisms: property taxes (assessed at 70% of market value, with the mill rate set annually by the RTM), sewer use charges across 22 sewer systems, motor vehicle taxes, landfill/transfer station fees, and various permit and license fees for building, planning, shellfish, sporting, vital records, and other services. The Town operates on a fiscal year ending June 30, with the FY2027 Adopted Budget as the most recently published fiscal planning document.

Name

Town of Groton

Legal name

Town of Groton

Website

https://groton-ct.gov

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The Town of Groton is a Connecticut municipal government serving 40,000+ residents with property tax administration, public safety, public works, permitting, parks and recreation, library services, and elections through a digital portal and physical service centers.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Executive and Legislative Offices, Combined (92114), Public Finance Activities (921130), Administration of Housing Programs, Urban Planning, and Community Development (9251), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), Taxpayer Services, Education & Outreach (BPAIADAM), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public administration
• Property tax administration
• Public safety services
• Parks and recreation

Headquarters

HQ city

Groton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain, Others

Pricing tiers

Distribution channels3 records

Marketing channels5 records

Core offering

The Town of Groton is a municipal government entity that provides a comprehensive range of public services to its approximately 40,000+ residents, local businesses, and visitors. Core functions include property tax administration and assessment, public safety (police, fire coordination, emergency management), public works (roads, water pollution control, transfer station), planning and development permitting, parks and recreation programs, public library services, human/social services, voter registration and elections, and broadcasting of municipal meetings via Groton Municipal Television (GMTV). Services are delivered through a centralized Town Hall, community facilities, and digital self-service portals funded primarily by property taxes and various municipal fees.

Product overview

The Town of Groton's online presence is built on the Revize government CMS platform and comprises a unified government portal that provides integrated access to municipal services through multiple interconnected sub-products. The core portal (groton-ct.gov) serves as the central hub connecting residents to department services, online permitting (Tyler Tech/Energov), tax payment processing (Quality Data Service/Invoice Cloud), meeting management (AgendaSuite), and Parks & Recreation registration (Vermont Systems). The ecosystem also includes Groton Public Library services with SirsiDynix catalog, GIS mapping, Groton Municipal Television broadcasting on YouTube, and voter services. These components operate semi-independently but share common infrastructure including Zoom for virtual meetings, Facebook/social media integration, and Google Translate accessibility. No AI/ML capabilities or public APIs are currently offered.

Differentiator

Problem solved

Functional benefit

Brands

• Groton Municipal Television (GMTV): Municipal television broadcasting local government meetings and town programming
• Shennecossett Golf Course
• Thrive 55+ Living Center

Products and services

• Town of Groton Government Portal Municipal government website providing centralized access to all Town services, departments, boards, commissions, online permitting, tax payments, meeting schedules, and public information for residents, businesses, and visitors.
• Online Tax Payment System Digital platform for paying real estate taxes, motor vehicle taxes, personal property taxes, and sewer use charges via credit card or e-check through Quality Data Service and Invoice Cloud integrations.
• Online Permitting (Citizen Self-Service) Citizen Self-Service portal for building permits, planning and development applications, blight complaints, and zoning violation reporting powered by Tyler Tech Energov.
• Groton Public Library Public library services including physical and digital collections, e-books, children's programs, genealogy resources via Groton History Online, and community events.
• Parks and Recreation Programs Municipal recreation programs, park reservations, community tree initiative, senior services (Thrive 55+), golf course (Shennecossett), and facility rentals.
• GIS (Geographic Information Systems) Interactive mapping services, available digital GIS data, stock map library, and mapping fees for Town spatial data.
• Meeting Calendar and Agendas Consolidated meeting schedule for all Town boards, commissions, and committees via AgendaSuite, with live streaming on GMTV YouTube channel.
• Voter Registration Services Voter registration, election information, early voting schedules, absentee ballot requests, and election worker recruitment for Federal/State elections.
• Citizen Service Request System Online portal for reporting non-emergency issues including public works problems, blight violations, and general inquiries to appropriate Town departments.
• Groton Municipal Television (GMTV) Cable television station (Channel 2) broadcasting Town Council, RTM, and board/commission meetings, plus local programming and community content on YouTube.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Town of Ledyard, CT: Neighboring Connecticut town serving a comparable residential population with a similar municipal service portfolio including public safety, public works, parks and recreation, and tax collection, sharing the same regulatory framework under Connecticut state law.
• Town of Waterford, CT: Adjacent southeastern Connecticut town of comparable population (~19,000) and economic profile, providing the same core municipal services (police, public works, planning, parks, tax collection) to a similar residential and small-business customer base.
• Town of Stonington, CT: Southeastern Connecticut coastal town of similar size with overlapping municipal services and a comparable mix of residential, tourism (Mystic village), and small-business customers, governed under the same Connecticut municipal framework.
• Town of East Lyme, CT: Neighboring southeastern Connecticut coastal town with a similar population profile and municipal service mix, including planning/zoning, public works, parks and recreation, tax collection, and public safety, competing for the same regional residential base.
• City of New London, CT: Nearby Connecticut municipality serving an overlapping regional population with comparable urban services (police, fire, public works, tax collection, permitting), differing mainly in city versus town governance form but operating with similar scale and customer base.
• Town of Montville, CT: Adjacent Connecticut town of similar population scale providing identical municipal services under the same state regulatory framework, serving a comparable mix of residential, commercial, and light-industrial customers.

Others

• Tyler Technologies: Major provider of municipal software platforms, including the Energov permitting system the Town of Groton uses. Comparable as a technology/category peer serving local government customers, though operating in the vendor rather than operator role.

Broad incumbents

• City of Norwich, CT: Larger nearby Connecticut municipality offering an overlapping but broader portfolio of municipal services (including a city-operated utilities department and larger public safety footprint), operating under the same state framework but at greater scale than the Town of Groton.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/c/GrotonMunicipalTelevision/playlists?view=50&sort=dd&shelf_id=3
• Facebookfacebook.com/townofgroton
• LinkedInlinkedin.com/company/town-of-groton

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Groton