Oex
- Company typePrivate
- Founded2005
- HeadquartersWarsaw, Poland
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
Oex firmographics
Firmographics- Name
- Oex
- Legal name
- OEX S.A.
- Website
- https://oex.pl
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Ownership category
- akta.pro rank
Oex industry classification
Industry- Product category
- Enterprise Sales Support and Customer Experience Services
- NAICS
- Management Consulting Services (54161), Marketing Consulting Services (541613), Employment Placement Agencies and Executive Search Services (56131), Marketing Research and Public Opinion Polling (541910)
- SIC
- Services-Management Services (8741), Services-Management Consulting Services (8742), Services-Employment Agencies (7361)
- akta.pro primary industry
- Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB)
- akta.pro secondary industries
- Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations (BPAAABAN), Customer Retention, Loyalty & Win-Back Centers (BPAAAAAC), Order Management & Inventory Orchestration (OMS) (CRAFAMAC)
Keywords
Where Oex is headquartered
LocationHeadquarters
- HQ city
- Warsaw
- HQ country
- Poland
- HQ region
- Europe
Offices1 record
Markets served
Oex business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Sales Support Services: Revenue from Salesforce outsourcing, field marketing, POS management software, and telecom retail outlet services for large-scale offline sales projects
- Loyalty Services: Revenue from loyalty strategy, loyalty personalization software, integration services, content creation, performance media, and data science services
- E-commerce Services: Revenue from marketplace operations and logistics services including warehousing, IT integration, pick&pack, delivery, returns, and marketplace management
- CX and BPO Services: Revenue from business and technology advisory, custom software solutions, and call center operations
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Oex product offering
Product offeringCore offering
OEX Group is a capital group of 13 specialized subsidiary companies that delivers enterprise sales support, loyalty programs, e-commerce marketplace and logistics operations, and customer experience / BPO services to large corporate clients. Its group companies combine people, processes, and proprietary technology — POS management software (iPOS), loyalty personalization platforms (Open Loyalty, Loyalty Point), and marketplace operations technology — to help Forbes 2000 brands improve offline sales, build loyalty programs, outsource fulfillment, and elevate customer experience across 50+ markets.
Product overview
OEX Group is a capital group consisting of 13 companies providing complementary services and technologies for enterprise businesses. The portfolio is organized into four service segments: Sales Support Services (Salesforce outsourcing, field marketing, POS management, telecom retail), Loyalty Services (loyalty strategy, personalization software, integration, content, performance media, data science), E-commerce Services (warehousing, IT integration, pick and pack, delivery, returns, marketplace management), and CX and BPO Services (advisory, custom software, call center). The group companies include OEX Cursor, OEX Merservice, OEX PRO PEOPLE, TELL, EUROPHONE, PTI, iPOS, Open Loyalty, Loyalty Point, LVLUP Commerce, BlueCloud, Fulfilio, and Axendi. In 2025, the group generated €227 million in revenue with €25 million EBITDA, serving clients from 50 markets worldwide.
Differentiator
Problem solved
Functional benefit
Products and services
- Sales Support Services
Quantifiable outcome
- 87% of group's revenue generated from contracts with Forbes 2000 companies
Companies that use Oex
Customer profileNamed customers19 records
Segments5 records
Ideal customer profiles1 record
Oex technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
Oex partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SalesforcecoreOEX Group provides Salesforce outsourcing services as part of their Sales Support Services segment, implementing Salesforce solutions for large-scale offline sales projects for enterprise clients.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Oex competitors and assessment
Company assessmentDirect peers
- Teleperformance: World's largest customer experience management and BPO company, operating contact centers, sales support, and digital CX services. Comparable in service mix (CX/BPO, sales outsourcing) and enterprise customer focus.
- Arvato (Bertelsmann): Provides e-commerce fulfillment, loyalty solutions, CX, and financial services BPO for enterprise clients. Directly comparable service mix spanning marketplace logistics, loyalty technology, and BPO.
- BrandLoyalty: Specialist in loyalty programs, CRM, and shopper marketing for FMCG and retail brands. Direct comparable to OEX's Loyalty Services segment, particularly the strategy and content/personalization offerings.
- Foundever (formerly Sitel/Webhelp): Global CX and BPO provider with strong European footprint offering customer experience, sales support, and digital services to enterprise brands. Closely comparable to OEX's CX/BPO segment and European enterprise customer base.
- Majorel Group: International CX and BPO company offering customer service, sales support, and digital solutions to global brands. Comparable in CX/BPO services and enterprise customer focus, with operations across multiple European and global markets.
- Sales Solutions (WPP): WPP-owned field marketing and sales outsourcing specialist serving large FMCG and consumer brands across Europe. Direct comparable to OEX's Sales Support Services segment including field marketing and POS deployment.
- Concentrix Corporation: Global CX, BPO, and digital services provider serving enterprise customers across multiple verticals with a multi-segment service portfolio. Closest large-scale analog to OEX's CX/BPO and sales support offerings.
- Competence Call Center: Austrian-headquartered BPO and CX outsourcing provider with significant Central European delivery footprint. Closely comparable to OEX's CX/BPO call center operations and regional enterprise customer base.
- Capita plc: UK-based enterprise services company delivering customer experience, BPO, software, and field services to large organizations. Comparable as a multi-vertical outsourcing platform serving European enterprises.
Regional players
- Atento Luxco: Large global BPO and CX provider primarily serving Latin American and US markets with multilingual customer service and sales support. Comparable in BPO/CX service model though primarily competing in a different geography.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights6 records
Customer concentration
Oex social profiles
Digital presenceOex financial estimates
Financial estimateRevenue estimate
Valuation estimate
Oex leadership team
Management profileNumber of profiles
Oex subsidiaries and ownership
Company hierarchySubsidiaries13 records
Oex funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Oex M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Oex
What does Oex do?
OEX Group is a capital group of 13 specialized subsidiary companies that delivers enterprise sales support, loyalty programs, e-commerce marketplace and logistics operations, and customer experience / BPO services to large corporate clients. Its group companies combine people, processes, and proprietary technology — POS management software (iPOS), loyalty personalization platforms (Open Loyalty, Loyalty Point), and marketplace operations technology — to help Forbes 2000 brands improve offline sales, build loyalty programs, outsource fulfillment, and elevate customer experience across 50+ markets.
Is Oex a public or private company?
Oex is a private company. It is classified as unknown and is currently operating.
When was Oex founded?
Oex was founded in 2005. It employs 1,001 to 5,000 people.
Where is Oex based?
Oex is headquartered in Warsaw, Poland, in the Europe region.
How does Oex make money?
Four revenue lines are on record. Sales Support Services are the primary driver. The others are loyalty Services, E-commerce Services and CX and BPO Services.
Who are Oex's main competitors?
Direct peers on record are Teleperformance, Arvato (Bertelsmann), BrandLoyalty, Foundever (formerly Sitel/Webhelp), Majorel Group, Sales Solutions (WPP), Concentrix Corporation, Competence Call Center and Capita plc. Atento Luxco is listed as a regional player.
Does Oex have an API?
No public API is recorded for Oex.
What industry is Oex in?
Oex's product category is Enterprise Sales Support and Customer Experience Services. Its primary akta.pro industry code is BPAAABAB, Sales Support & Customer Retention (Upsell, Win-back, Loyalty), with a secondary code of BPAAABAN, Customer Experience (CX) QA, Analytics & Voice-of-Customer Operations. Its NAICS code is 54161 and its SIC code is 8741.