Community Action of Orleans and Genesee

What Community Action of Orleans and Genesee does

Community Action of Orleans and Genesee (CAOG), founded in 1964 and headquartered in Albion, New York, is a private nonprofit community action agency serving low-income individuals, children, and families across Orleans and Genesee counties. The organization is the designated local provider under the federal Community Services Block Grant framework and operates as a multi-program social services agency rather than a single-service entity. Its service portfolio spans emergency assistance and case management, Head Start and Early Head Start child care partnerships, a Child Care Resource Center, food distribution (including Foodlink-partnered distributions reaching 6,118 individuals in 2025 and SNAP eligibility screening), weatherization and energy services (145 homes served in 2025), the Community Action Transportation System (CATS, 3,338 trips in 2025), the Eastern Orleans Community Center at Holley (4,550 prepared meals served in 2025), and a Main Street Corner Thrifts retail store in Albion that also functions as a workforce and education site. CAOG additionally runs adolescent programming (Project Salus, ACT), holiday assistance (Wishing Tree, Prom Dreams), and integrates third-party digital platforms including CredibleMind for behavioral health referrals and a Health PodCast series.

CAOG's underlying operating model is a place-based, multi-channel service delivery network anchored at three physical sites — Albion (409 E State Street), Batavia, and Holley (75 Public Square) — supplemented by mobile service delivery (mobile food distributions, summer lunch, mobile mammography, mobile health units). Distribution is supplemented by earned-income activity through the Main Street Corner Thrifts retail storefront, which accepts Square-processed eGift cards. Revenue mechanics are those of a federally funded community action agency: primarily federal and state grants (CSBG, Head Start, DOE/HEAP weatherization, SNAP outreach), county contracts, foundation grants, and United Way allocations (United Way of Orleans County approved approximately $120k in 2023 allocations), with a modest earned-income contribution from the thrift store and ancillary donations. CAOG has 51–100 employees and is led by Executive Director Renee Hungerford with Chief Financial Officer Tina Schleede (appointed November 2023); the organization celebrated its 60th anniversary in 2024 and served nearly 5,000 individuals across its programs in 2025, up from approximately 4,000 (a 28% year-over-year increase) in 2023.

Name

Community Action of Orleans and Genesee

Legal name

Community Action of Orleans & Genesee Inc

Website

https://caoginc.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

51–100 employees

Short description

Community Action of Orleans and Genesee is a nonprofit community action agency, founded 1964 in Albion, NY, delivering emergency aid, Head Start, food distribution, weatherization, transportation, and community center services to low-income residents of Orleans and Genesee counties.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Community Food and Housing, and Emergency and Other Relief Services (6242), Child Care Services (6244), Child and Youth Services (62411), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Family Resource Centers & Wraparound Support Services (EDACALAH), Maternal, Child & Family Health Organizations (BPAGACAF), Community & Nonprofit Before/After Care Programs (Early Years) (EDACAHAD)

Keywords

• Community social services
• Emergency assistance programs
• Early childhood education
• Food distribution services
• Weatherization energy assistance

Headquarters

HQ city

Albion

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Distribution channels4 records

Marketing channels4 records

Core offering

Community Action of Orleans and Genesee is a nonprofit community action agency that delivers a broad portfolio of anti-poverty and family-support services to residents of Orleans and Genesee counties in New York. Its core offerings include case management and emergency assistance, Head Start and Early Head Start early childhood education, the Child Care Resource Center, Weatherization & Energy Services, the Community Action Transportation System (CATS), food distribution and SNAP assistance, the Eastern Orleans Community Center (Holley Center), and the Main Street Corner Thrifts retail store, supplemented by adolescent, holiday, and wellness programs.

Product overview

Community Action of Orleans and Genesee is a social services agency offering a comprehensive portfolio of community assistance programs. The organization operates as a multi-service agency providing emergency services, food security programs (including food distributions and SNAP assistance), early childhood education (Head Start, Early Head Start Child Care Partnership, Child Care Resource Center), transportation services, weatherization assistance, and community retail operations. Core programs include the Eastern Orleans Community Center (The Holley Center), Main Street Corner Thrifts retail store, and various health and wellness initiatives. The agency serves Orleans and Genesee counties in New York State with nearly 5,000 individuals assisted annually through its diverse service offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Case Management and Emergency Services Emergency assistance and case management program that helps low-income families in Orleans and Genesee counties become independent and self-sufficient.
• Head Start Early childhood education program serving children and families in Orleans and Genesee counties through structured learning and family support services.
• Early Head Start Child Care Partnership Partnership-based early childhood development program delivered through child care centers and group family day care sites serving low-income families with infants and toddlers.
• Child Care Resource Center Community child care resource service that helps families, providers, and community members find child care resources, with resources for parents, providers, types of care, and early childhood development.
• Weatherization & Energy Services Weatherization program providing energy-efficient measures to qualifying low-income households to reduce energy bills and improve home energy performance.
• Community Action Transportation System (CATS) Community transportation service providing trips for Orleans and Genesee county residents who lack access to reliable transportation.
• Eastern Orleans Community Center (The Holley Center) Community center at 75 Public Square in Holley, NY offering programs, activities, and prepared meals to community members.
• Main Street Corner Thrifts, Gifts & More Retail thrift store at 131 S. Main Street in Albion providing affordable goods and educational/employment opportunities to the community.
• Food Distribution Programs Food pantry and distribution programs serving food-insecure residents in Orleans and Genesee counties, supported by Foodlink partnerships.
• SNAP Assistance Eligibility and enrollment assistance for the Supplemental Nutrition Assistance Program (SNAP) for Orleans and Genesee county residents.
• Project Salus Youth program helping young people make positive choices and life decisions.
• ACT (Adolescent Choices Program) Education program teaching adolescents in Orleans and Genesee counties how to make good life choices.
• Wishing Tree Program Holiday assistance program providing gifts and support to families in need during the Christmas season.
• Prom Dreams Program Program providing prom dresses and accessories to students in need who otherwise could not afford them.
• Summer Lunch Box Program

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• University of Rochester Medicine (UR Medicine)coreStrategic or Co-development Partner · 26 August 2025UR Medicine's Mobile Mammography Van partnership brings breast cancer screenings to Community Action locations, providing accessible healthcare services to community members in Orleans and Genesee counties.
• Cornell Cooperative Extension of Orleans CountycoreStrategic or Co-development PartnerOngoing collaboration on community programs including Stone Soup cooking education, nutrition workshops, and other educational initiatives for Orleans County residents.
• FoodlinkcoreOthersFoodlink supports CAOG's food distribution programs with increased cold storage capacity at the Batavia site and ongoing food supply for community food distributions.
• United WaycoreOthersUnited Way of Orleans County provides funding allocations to support CAOG programs, with approximately $120k in allocations approved for 2023.
• Orleans County Mental HealthcoreStrategic or Co-development PartnerPartnership for Hidden Mischief program providing mental health education and resources to community members.
• Lyndonville Lions ClubminorOthersCommunity partnership for events including pop-up eyeglass clinics, holiday assistance programs, and fundraising support.
• Genesee & Orleans Health Department (GO Health)coreStrategic or Co-development PartnerCollaboration on community health initiatives including the Health Leadership Fellows program, VA SAVE program, and general health promotion activities.
• Health Foundation of Western New YorkcoreOthersHealth Foundation of WNY's Health Leadership Fellows program with CAOG staff participating in leadership development and graduation ceremonies.
• Goodwill of Western New YorkminorStrategic or Co-development PartnerGoodwill of WNY serves at CAOG's Batavia location supporting community employment and training services.
• Oak Orchard Health CentercoreStrategic or Co-development PartnerMobile health unit partnerships bringing healthcare services to CAOG community locations.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Catholic Charities of Buffalo: Faith-based social services nonprofit operating in the same western New York footprint as CAOG, delivering case management, food, housing, and emergency assistance to low-income families. Directly comparable service portfolio and target population.
• Health Foundation of Western New York: Regional health-focused foundation running the Health Leadership Fellows program that CAOG staff participate in. Comparable as a regional nonprofit/foundation focused on health-equity programming in the same upstate NY service area.
• United Way of Orleans County: Local United Way affiliate that provides ~$120k in annual allocations to CAOG programs. Comparable as a regional nonprofit funding partner focused on the same low-income families in Orleans County.
• Chautauqua Opportunities, Inc. Neighboring upstate New York Community Action Agency delivering Head Start, weatherization, food, and emergency services in Chautauqua County. Closest geographic and operational peer to CAOG within the NY community action network.
• Goodwill Industries of Western New York: Nonprofit operating at CAOG's Batavia location supporting community employment and training services. Comparable as a workforce-development and community-services nonprofit with overlapping geography and beneficiary base.
• Genesee & Orleans Health Department (GO Health): Two-county health department partnering with CAOG on Health Leadership Fellows, VA SAVE, and community health initiatives. Directly comparable as a public-health/community-services organization serving CAOG's exact service territory.
• Cornell Cooperative Extension of Orleans County: Active CAOG partner running nutrition workshops and Stone Soup cooking education in Orleans County. Directly comparable as a community-based rural services nonprofit serving the same geography with overlapping health/nutrition programming.
• Foodlink: Regional food bank serving western and central New York and a current CAOG partner supplying food distributions and cold storage. Directly comparable as a regional nonprofit delivering food-security services to similar low-income populations in overlapping geographies.
• Volunteers of America Western New York: Multi-service human-services nonprofit delivering housing, family support, behavioral health, and community programs across western New York. Comparable scope, target population, and operating model to CAOG's integrated service approach.

Broad incumbents

• Community Action Partnership: National membership organization representing the Community Action network that CAOG belongs to. Directly comparable as the umbrella and standards body for community action agencies like CAOG, with overlapping mission around poverty, Head Start, and weatherization advocacy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CAOGINC
• Xx.com/CAOGSolution
• LinkedInlinkedin.com/company/community-action-of-orleans-and-genesee

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Action of Orleans and Genesee