Waterstone Property Management

What Waterstone Property Management does

Waterstone Property Management, LLC is a Cleveland, Ohio-based property management firm founded in 1996 that manages residential rental properties, commercial office spaces (including medical, legal, and professional practice tenants), and brokered sale/investment listings in the regional Ohio market. The company operates named managed properties including The Garfield Club and Willard House, offering full-service management covering tenant placement, rent collection, maintenance coordination, and Fair Housing-compliant operations. Its service suite is delivered through a single headquarters office at 14077 Cedar Rd, Suite 204, Cleveland, supplemented by a WordPress-based website (waterstonebrainworks.com) that hosts property listings, property-specific maintenance request portals, For Sale listings, and an Invest page for prospective real estate buyers.

The business model is fee-based recurring property management revenue drawn from property owners, with ancillary service lines in brokerage (For Sale) and investor acquisition support (Invest). The company employs 11-50 staff and serves three primary customer segments: residential property seekers (the primary segment), commercial property seekers (medical/legal/professional practices), and real estate investors. Customer acquisition is direct-to-consumer and locally focused, using the company website, dedicated property listing pages, Facebook, and YouTube for top-of-funnel visibility, and the physical Cleveland office for direct sales and tenant services. No proprietary technology platform, AI capabilities, public funding, or enterprise-scale accounts are disclosed in the source material.

Name

Waterstone Property Management

Legal name

Waterstone Property Management, LLC

Website

https://waterstonebrainworks.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Waterstone Property Management is a Cleveland, Ohio-based LLC founded in 1996 that manages residential and commercial (including medical, legal, and professional) properties such as the Garfield Club and Willard House, serving tenants, property owners, and local real estate investors through recurring fee-based management services.

Ownership category

akta.pro rank

Headquarters

HQ city

Euclid

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Property Management Services: Waterstone Property Management generates revenue through property management services for both residential and commercial properties. The company manages properties including The Garfield Club and Willard House, collecting fees from property owners for tenant placement, ongoing management, and maintenance services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Waterstone Property Management provides full-service property management for residential and commercial (including medical, legal, and professional practice) properties in the Cleveland, Ohio area. The company handles tenant placement, rent collection, ongoing property management, real estate sales, investment opportunities, and maintenance request fulfillment through its online portal for managed properties such as The Garfield Club and Willard House.

Product overview

Waterstone Property Management is a property management company offering a unified suite of services including residential property management, commercial property management, property sales (For Sale), real estate investment opportunities (Invest), and an online maintenance request system. The company manages multiple properties including residential communities and commercial spaces in the Cleveland, Ohio area.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Properties Property management services for residential rental properties in the Cleveland, Ohio area, including tenant placement and ongoing management of residential communities such as apartments.
• Commercial Properties Property management services for commercial spaces, including office spaces for medical, legal, and professional practices in the Cleveland, Ohio area.
• For Sale Real estate sales service listing properties currently available for purchase, managed or represented by Waterstone Property Management.
• Invest Real estate investment opportunities and services for investors looking to purchase properties managed by Waterstone Property Management.
• Maintenance Request System Online maintenance request submission system with property-specific forms for General Maintenance, Garfield Club, and Willard House properties, enabling tenants to submit and track maintenance issues.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• CBRE Group: Global commercial real estate services and investment firm with significant property management operations. Comparable on commercial/medical office management but at enterprise scale with global reach.
• FirstService Residential: Large North American residential property manager with broad service portfolio. Overlaps with Waterstone on residential management but at vastly greater scale and geographic reach.
• JLL (Jones Lang LaSalle): Global real estate services firm offering commercial property management for office, medical, and specialty assets. Comparable on commercial property management services, though at vastly larger scale and scope.
• Greystar Real Estate Partners: Largest multifamily property manager and operator in the U.S. Comparable in delivering recurring fee-based property management services, but at national institutional scale rather than a single-market operator.
• Lincoln Property Company: National multifamily and commercial property management and investment firm. Comparable as a full-service manager serving residential and commercial owners, but operating at much larger scale.
• Cushman & Wakefield: Global commercial real estate services firm with a property management practice for office, medical, and specialty assets. Overlaps with Waterstone's commercial/medical office management offering as part of a much broader services platform.

Direct peers

• Cedar Management Group: Specialist in community association and rental property management with a similar recurring-fee model. Comparable in service mix and reliance on contracted recurring management fees from property owner clients.
• Real Property Management: National franchise of residential property management offices serving individual landlords and small-portfolio owners. Directly comparable to Waterstone's residential management offering and its local single-office operating model.

Emerging players

• HomeRiver Group: Multi-state residential property management operator built through roll-ups of regional managers. Comparable in offering single-family and small-multifamily management services to owners and investors.

Regional players

• Towne Properties: Cincinnati-based property management and association management firm serving Ohio, Kentucky, and Indiana. Comparable Midwest regional operator with overlapping residential and commercial property management services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCMctsvnZmjCG3qJK5ngvqGA
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Waterstone Property Management