Veterinary Emergency Center of Redlands

What Veterinary Emergency Center of Redlands does

The Veterinary Emergency Center of Redlands is a 24/7 small-animal emergency veterinary hospital located in Redlands, California. It delivers emergency medicine, soft-tissue and orthopedic surgery, in-house laboratory diagnostics, and end-of-life/hospice services, and it is equipped with advanced imaging including CT, digital X-ray, ultrasound, and endoscopy. The hospital also treats exotic pets and accepts referrals from primary care veterinarians across the Inland Empire.

The facility is structured as a private LLC and operates as a single physical site with between 11 and 50 employees, including on-site emergency veterinarians and registered veterinary technicians. It holds AAHA accreditation and has deployed CASCO Pet WELLKennels certified under Fear Free and ISFM standards for low-stress patient housing.

The business model is service-based fee-for-service veterinary care billed at the point of treatment, supplemented by financing and insurance integrations with CareCredit, Scratchpay, and Trupanion (via Vet Direct Pay) to broaden affordability. Distribution relies on walk-in emergency intake, referrals from surrounding primary care practices, a PetDesk client engagement app, and an online pharmacy and retail storefront. Ownership sits within the Veterinary Innovative Partners (VIP) multi-state hospital network, which provides shared back-office, procurement, and operational infrastructure.

Name

Veterinary Emergency Center of Redlands

Legal name

Veterinary Emergency Center of Redlands

Website

https://redlandsemergencyvet.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

24/7 small-animal emergency veterinary hospital in Redlands, California, part of the Veterinary Innovative Partners network, serving pet owners and referral clinics in the Inland Empire with emergency, surgical, and advanced imaging services.

Ownership category

akta.pro rank

Product category

Veterinary Emergency Services

NAICS

Veterinary Services (54194), Diagnostic Imaging Centers (621512)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Health Services (8000)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Veterinary Imaging Centers (Radiology, Ultrasound, CT/MRI) (HLAMADAH)

Keywords

• Emergency veterinary services
• Small animal care
• Veterinary diagnostic imaging
• Pet emergency hospital
• Veterinary surgical procedures

Headquarters

HQ city

Redlands

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Emergency Veterinary Services: Fee-for-service veterinary emergency and critical care services including emergency medicine, surgery, imaging, endoscopy, and in-house diagnostics

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Veterinary Emergency Center of Redlands operates a 24/7, walk-in emergency and critical care hospital for small animals (dogs, cats), providing immediate triage, hospitalization, surgical procedures, advanced imaging (CT, digital X-ray, ultrasound), endoscopy, and in-house laboratory diagnostics. The hospital also delivers end-of-life services including euthanasia and cremation via Regency Aftercare, and accepts patient referrals from primary care veterinarians for specialty and emergency cases.

Product overview

Veterinary Emergency Center of Redlands operates as a 24/7 small animal emergency care hospital offering a comprehensive suite of services. The core offering is Emergency Care Medicine providing around-the-clock emergency treatment for pets. Supporting services include Surgical Procedures (featuring advanced ventilator systems and electro-cautery technology), Imaging Services (CT scan, digital X-rays, ultrasound), Endoscopy for minimally invasive diagnostics, and an In-House Laboratory for rapid diagnostic results. The facility also provides End of Life Services with cremation options, Patient Referral Services for advanced care coordination, and partnered payment solutions including Trupanion insurance with Vet Direct Pay and CareCredit financing. Specialty amenities include CASCO Pet WELLKennels certified by ISFM and Fear Free for reduced animal anxiety.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Care Medicine 24/7 walk-in emergency medical care for small animals, including advanced monitoring, transfusions, major wound care, and life-saving treatments, with recommendation to call ahead to prepare for arrival.
• Surgical Procedures State-of-the-art emergency surgical procedures including gastric dilation, wound repairs, pyometra treatments, cystotomies, foreign body removal, and amputations, supported by an advanced ventilator system and electro-cautery.
• Imaging Services Advanced diagnostic imaging for small animals, including in-house CT scan for non-invasive internal imaging (especially abdominal cases), digital X-rays for high-quality radiographic imaging, and ultrasound for painless, radiation-free imaging of internal organs to detect tumors, fluid, and other issues.
• Endoscopy Minimally invasive diagnostic procedure using a small camera to examine internal organs of pets, used for gastrointestinal, respiratory, and urinary tract disorders, offering less pain and shorter recovery than traditional surgery.
• In-House Laboratory State-of-the-art in-house diagnostic laboratory providing fast, precise results for blood work, urinalysis, and screenings for parvovirus, thyroid disorders, and pancreatitis.
• CASCO Pet WELLKennels Specialized glass-front animal housing with soft calming LED lighting and built-in heating mats designed to reduce animal anxiety, with easy cleaning and quiet operation; certified by ISFM and Fear Free.
• End of Life Services AAHA-accredited compassionate end-of-life services including veterinary consultations, euthanasia authorization, and cremation through Regency Aftercare Services (communal cremation with complimentary pawprint; private cremation with ashes returned in an urn with clay pawprint).
• Patient Referral Services Formalized program to receive patient referrals from primary care veterinarians for advanced diagnostics (CT, ultrasound, endoscopy), surgery, post-surgery hospitalization, and outpatient laser treatments.

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature8 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Regency Aftercare ServicesminorOthersProvides cremation services for deceased pets including communal cremation with ashes spread at ocean and private cremation with ashes returned in urn with clay pawprint
• CareCreditcoreGTM or Marketing PartnerHealthcare/pets credit card accepted for flexible financing of veterinary expenses with No Interest if Paid in Full within 6 Months on qualifying purchases of $200 or more
• TrupanioncoreGTM or Marketing PartnerPet medical insurance provider. VECR accepts Trupanion's Vet Direct Pay, allowing clients to only pay their portion due at time of service rather than waiting for reimbursement
• ScratchpayminorGTM or Marketing PartnerPet financing option available for clients to manage emergency veterinary costs
• CASCO PetminorOthersProvider of CASCO Pet WELLKennels with glass fronts, LED lighting, and heating mats designed to reduce animal anxiety. Kennels are ISFM and Fear Free certified
• All Pet CardminorGTM or Marketing PartnerPet care credit card for deferred financing options including No Interest if Paid in Full within 6 Months on purchases of $250 or more, and equal payment plans for 24-60 months

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• National Veterinary Associates (NVA): Large veterinary hospital network (including emergency/specialty sites) owned by a holding company; comparable platform-level ownership model to VIP, though its portfolio is broader and more geographically diversified.
• Thrive Pet Healthcare (Emergency & Specialty): Multi-specialty veterinary care platform offering emergency, urgent, and primary care across many locations; provides overlapping emergency/specialty capabilities while operating a broader general practice portfolio.
• VCA Animal Hospitals (Emergency): Large incumbent network of general and emergency veterinary hospitals with specialty capabilities; many VCA locations run 24/7 emergency services comparable to VECR, but operate as part of a much broader portfolio under Mars Petcare.

Direct peers

• BluePearl Pet Hospital: National chain of emergency and specialty veterinary hospitals offering 24/7 emergency care, advanced imaging (CT/MRI), and specialty surgery — directly comparable service mix and target customer (pet owners in acute/emergency situations).
• Veterinary Emergency Group (VEG): Walk-in-only emergency veterinary hospital chain with a strong focus on customer/pet experience and Fear Free-style practices; directly comparable to VECR in walk-in model and emergency-only positioning.
• MedVet: Veterinary specialty and emergency care provider with multiple 24/7 emergency hospitals; closely mirrors VECR's model of emergency medicine, surgery, imaging, and inpatient critical care for companion animals.

Others

• ASPCA Animal Poison Control Center: Adjacent emergency-adjacent service that VECR explicitly links out to for toxicology guidance; thematically related to pet emergency care ecosystem but not a direct competitor.

Regional players

• Veterinary Specialty Hospital (VSH): Southern California-based emergency and specialty veterinary hospital group offering 24/7 emergency services, surgery, and specialty referral care; comparable in services though anchored in San Diego rather than Inland Empire.
• ACCESS (Animal Critical Care and Emergency Specialty Service): Multi-location emergency and specialty veterinary hospital group primarily serving Southern California; directly comparable service lines (emergency, surgery, imaging) in a similar regional geography to Redlands/Inland Empire.
• Pet Emergency & Specialty Center (PESC): Regional emergency and specialty veterinary hospital providing 24/7 emergency care, surgery, and imaging; comparable in service mix though operating in a different geographic market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/emergencypethospitalredlands
• LinkedInlinkedin.com/company/redlandsanimalemergency

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Veterinary Emergency Center of Redlands