M-Travel

What M-Travel does

M-Travel (legal name: M-Travel; Cyrillic: М-Трэвел) is a privately held travel agency founded in October 1994 and domiciled in Moscow, Russian Federation. It operates from a single office at 107045 Moscow, Bol'shoy Golovin Lane 12, Building 2, Office 214, near Sukharevskaya and Trubnaya metro stations, working Monday–Friday 9:00–19:00. The firm is a relationship-led, white-glove corporate and individual travel agency, with 1–10 employees and no outside investors, funding rounds, or parent company. It holds IATA accreditation (membership 92224871, effective October 2007) and a direct Aeroflot contract dating to 1996, alongside auxiliary relationships with other Russian and foreign airlines and a luxury-hotel partnership with The Leading Hotels of the World (recognized with a 2006 "Top Producing Travel Agency" award).

Its service portfolio is built around three core offerings: bespoke personal travel arrangements (international tourism, sightseeing programs, foreign training, medical treatment at thermal resorts), air ticket sales (including business aviation access), and corporate travel management. The company states that approximately 90% of trips are individually crafted for discerning clients. The revenue model is transaction-fee/commission-based, with pricing fully quote-based and not publicly disclosed; there is no online booking engine, no app, no API, and no public marketing activity since 2001. Instead, go-to-market operates on word-of-mouth and referrals from a long-standing roster of named clients — including major Russian metallurgy companies (NLMK, Novokuznetsk Iron and Steel, Elektrostal, Stinol, Vorkuta-Ugol), energy majors (GAZPROM), large banks (NOMOS, Ship Bank, Moscow Interbank Currency Exchange), tobacco and beverage multinationals' Russian representative offices (Philip Morris, British American Tobacco, Pepsi-Cola), retailers (M-Video, Technosila, Sport-Master), government bodies (Russia's President Executive Office, VCIOM, Department of Environmental Resources), Sistema Investment Company, and several Moscow theaters.

The company has no proprietary technology platform and offers no digital self-service channels. Operations are entirely human-staffed and phone/email-mediated. M-Travel has previously expanded route geography through the 2000 merger with friendly agency Vivaldi Tour, and has executed notable bespoke mandates such as organizing the IAEA mission in Russia in November 2007. The current-day narrative reduces to "forming individual projects under orders of permanent and corporate clients," which combined with no recent funding, hiring, or product activity in the source data indicates a stable-but-not-expanding boutique operation rather than a scaling business.

Name

M-Travel

Legal name

M-Travel

Website

https://m-travel.ru

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

M-Travel is a privately held Moscow-based boutique travel agency operating since 1994, providing bespoke corporate and individual travel services — international tourism, air ticketing, business trips, and medical-tourism bookings — via a small in-house team using IATA-accredited booking and direct airline partnerships.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510)

SIC

Transportation Services (4700)

akta.pro primary industry

Full-Service Corporate Travel Management Companies (Global/Regional TMCs) (THACAAAA)

akta.pro secondary industry

Luxury Travel Agencies (THAKAFAA)

Keywords

• Corporate travel services
• International tourism bookings
• Air ticket sales
• Business travel management
• Medical tourism services

Headquarters

HQ city

Bolshoy

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Travel Agency Services: Company generates revenue through providing travel agency services including international tourism bookings, air ticket sales, business trip organization, sightseeing programs, foreign training arrangements, and medical treatment bookings at thermal resorts. Revenue is derived from service fees and commissions from airline and hotel partnerships.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

M-Travel is a Moscow-based travel agency, founded in 1994, that delivers personalized international tourism and corporate travel services. Its offerings include tailored individual travel itineraries (90% of trips), air ticket sales as an IATA-accredited agent, organization of business and corporate trips, sightseeing programs, foreign-language training placements, and medical treatment arrangements at thermal resorts. The agency primarily serves corporate clients — including major Russian corporations, government entities, and financial institutions — alongside discerning individual travelers.

Product overview

M-Travel operates as a traditional travel agency providing personalized travel services. The company offers a unified service portfolio centered on bespoke individual travel arrangements, encompassing international tourism, air ticket sales, business trip organization, sightseeing programs, foreign training, and medical treatment at thermal resorts. Approximately 90% of their business consists of individually crafted tours. The company also provides corporate travel services for corporate clients. There are no separate named software products or modules—all offerings are service-based travel agency functions.

Differentiator

Problem solved

Functional benefit

Products and services

• Personalized International Tours Bespoke international travel itineraries tailored to the specific requirements of individual clients and corporate travelers, including multi-destination planning and on-the-ground arrangements.
• Air Ticket Sales Sale and issuance of international and domestic air tickets as an IATA-accredited agency, for both individual travelers and corporate clients requiring business-trip air travel.
• Corporate Business Travel Organization End-to-end organization of business trips for corporate clients, covering air tickets, ground arrangements, accommodations, and supplementary services for executives and employees.
• Sightseeing Programs Curated sightseeing and excursion programs for travelers, typically bundled into personalized tours or corporate itineraries.
• Foreign-Language Training Placements Arrangement of foreign-language training programs abroad for clients seeking study-travel experiences.
• Medical Treatment at Thermal Resorts Coordination of medical treatment stays at thermal resorts, combining health/wellness travel with international trip planning.

Named customers29 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• IATA (International Air Transport Association)coreStrategic or Co-development Partner · 1 January 2007Joined IATA in 2007 with membership number 92224871. IATA membership enables the company to access global airline booking systems and provides industry credibility.
• Vivaldi TourminorStrategic or Co-development Partner · 1 January 2000Unified with friendly agency Vivaldi Tour in 2000, extending the geography of offered routes and expanding service capabilities.
• Aeroflot AirlinescoreStrategic or Co-development Partner · 1 January 1996Signed direct contract with Aeroflot in 1996, enabling development of international air freight department. This partnership established core airline booking capabilities.
• The Leading Hotels of the WorldcoreStrategic or Co-development PartnerPartnership with luxury hotel network, recognized with TOP PRODUCING TRAVEL AGENCY award in 2006.
• International Airlines (Various Russian and Foreign)coreStrategic or Co-development PartnerActive partnerships with leading Russian and foreign airline companies, offering optimal airfreight to any destination worldwide including business aviation options.

Scale indicators1 record

Recent moves10 records

Expansion highlights3 records

Regional players

• Intourist: Historic Russian travel brand offering both outbound tourism and corporate travel services. Comparable to M-Travel as a heritage Russian travel agency with corporate and leisure clients, though Intourist operates with broader scope and brand recognition.
• UTS Travel: Russian travel management company offering corporate and business travel services. Most directly comparable peer as a domestic Russian competitor in the same corporate TMC niche served by M-Travel.
• CTC Travel (Russia): Russian corporate and leisure travel agency with established enterprise client base. Comparable to M-Travel in serving Russian corporate accounts and offering both business travel and bespoke individual itineraries.
• Continent Express Travel: Russian travel agency serving corporate clients across multiple industries. Comparable to M-Travel in customer profile (Russian enterprises) and service mix (business travel, air tickets, bespoke itineraries), competing for similar accounts.

Emerging players

• BCD Meetings & Events: Division of BCD Travel focused on group travel and event management. Comparable to M-Travel's foreign training and group tour business, particularly for Russian corporate group departures and educational trips.

Broad incumbents

• CWT (Carlson Wagonlit Travel): Large multinational corporate travel management company. Direct competitor in the corporate TMC space, particularly for Russian and European multinational accounts, but with global technology and scale advantages.
• BCD Travel: Global corporate travel management company serving multinational clients with full-service TMC capabilities. Comparable to M-Travel at the corporate travel management layer, though BCD operates at vastly larger scale and with proprietary technology.
• American Express Global Business Travel: Major worldwide TMC offering corporate travel booking, expense management, and consulting. Comparable function to M-Travel for enterprise clients, though Amex GBT operates at global scale with digital tools that M-Travel lacks.
• TUI Russia: Major international tour operator with Russian operations offering package holidays and bespoke travel. Comparable to M-Travel on the leisure and bespoke itinerary side, but operating at much larger scale with mass-market positioning.

Others

• Aeroflot (corporate travel desk): Flag carrier of Russia and direct contracting partner of M-Travel since 1996. Comparable as a potential distribution channel and supplier relationship; while not a direct travel agency competitor, Aeroflot's corporate sales operation addresses overlapping corporate client needs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key highlights6 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about M-Travel