What Village Association Management does

Village Association Management (VAM) is a privately held homeowners association (HOA) management firm headquartered in Garland, Texas, operating since 2004 in the Dallas-Fort Worth metroplex. The company provides full-service community association management to approximately 15 HOA communities across Garland, Allen, McClendon Chisholm, and Royse City, Texas. Core services include financial stewardship, DCCR (deed, covenants, conditions and restrictions) enforcement, administrative support, contractor management, common area maintenance oversight, board meeting attendance, and resale certificate processing. The firm also offers standalone bookkeeping-only and covenant enforcement-only service tiers for HOAs that handle other functions internally.

VAM's technology stack is built on third-party platforms rather than proprietary systems. The Cinc Web Axis resident portal enables online HOA dues payment and account access; Alliance Association Bank provides lockbox services for EFT bank drafts; and Intuit Payment Network processes credit and debit card payments with transaction fees passed to associations. The company maintains a fee-simple pricing model designed to provide predictable budgeting for community associations. Distribution is entirely direct-to-board: B2B sales targeting HOA board members and community decision-makers, supplemented by word-of-mouth referrals. The company is closely held, with Owner/Community Manager Mary Kathryn Lightsey and Bookkeeping lead Sharra Wilson as the two visible staff members, and claims 100% client retention since inception with no clients having left for competing management firms.

Name

Village Association Management

Legal name

Village Association Management

Website

https://villagemgmt.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Village Association Management is a privately held HOA management firm based in Garland, Texas, serving approximately 15 residential communities in the Dallas-Fort Worth metroplex since 2004 with full-service, bookkeeping-only, and covenant enforcement-only service tiers.

Ownership category

akta.pro rank

Product category

HOA Community Association Management Services

NAICS

Residential Property Managers (531311)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Membership Organizations (8600)

akta.pro primary industry

Homeowners Association (HOA) Management (BPAJAHAB)

akta.pro secondary industries

HOA / Condominium Association Management (BPAJAFAH), Association Compliance, Governance & Board Support Services (BPAJAHAN), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• HOA management services
• Community association management
• Covenant enforcement services
• Property management
• Homeowners association services

Headquarters

HQ city

Garland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. HOA Management Services: Full service community association management fees charged to HOA communities. Services include financial stewardship, DCCR enforcement, administrative support, and contractor management. Fee-simple pricing approach provides predictable budgeting for management expenses.
2. Specialized Services: Standalone services for bookkeeping only or covenant enforcement only, allowing HOAs to select specific support needs rather than full management.
3. Resale Certificates: Processing fees for resale certificates required during property transactions, including visual inspections, governing document provision, and HOA disclosures.
4. Payment Processing: Transaction fees charged for credit and debit card payments to offset association costs for accepting card payments.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Village Association Management delivers full-service HOA community association management for residential homeowners associations in the Dallas-Fort Worth metro area, encompassing DCCR covenant enforcement, financial stewardship, accounts payable, common area maintenance oversight, board meeting support, and resale certificate processing. The company also offers standalone bookkeeping-only and covenant-enforcement-only service tiers, with a resident self-service portal for online dues payment.

Product overview

Village Association Management offers a unified HOA management platform with three service tiers: full-service management (combining accounting, covenant enforcement, common area maintenance, and meeting support), bookkeeping-only, and covenant-enforcement-only modules. The company operates a resident portal through CINC Web Axis for payment processing and account management. All services are delivered with fee-simple pricing to ensure predictable budgeting for community management and administrative expenses.

Differentiator

Problem solved

Functional benefit

Products and services

• Full Service Community Association Management Comprehensive HOA management services for residential community associations, including DCCR (deed, covenants, conditions and restrictions) enforcement, financial stewardship, administrative support, contractor management, board meeting attendance, and monthly reporting. Sold to HOA boards on a fee-simple annual subscription basis for predictable budgeting.
• Bookkeeping Only Services Standalone HOA bookkeeping service for boards that handle other management functions internally. Provides financial record keeping, accounts payable, contractor payments, monthly financial reporting, and cost-effective collection of delinquent accounts.
• Covenant Enforcement Only Services Standalone DCCR (deed, covenants, conditions and restrictions) enforcement service for HOA boards that manage other functions internally. Includes reliable onsite inspections, notification letters, and timely follow-through to uphold use restrictions and neighborhood standards.
• Resale Certificate Processing Preparation of subdivision information and resale certificates for property subject to mandatory HOA membership, including visual inspections, governing document provision, and required disclosures during real estate transactions.

Named customers15 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Cinc Web AxiscoreTechnology or IntegrationTechnology platform providing the resident portal used by HOA communities. Residents register and access the portal to pay dues and view payment details. The partnership enables online resident engagement and self-service functionality.
• Alliance Association BankcoreTechnology or IntegrationBanking partner providing lockbox payment processing services for HOA assessments. Homeowners can make payments via the lockbox portal for one-time or recurring EFT payments from checking or savings accounts.

Scale indicators4 records

Recent moves5 records

Expansion highlights2 records

Direct peers

• SBB Management Company: Texas-based residential and community association management firm providing bookkeeping, covenant enforcement, and board support — a head-to-head peer in the same North Texas submarkets.
• Goodwin & Company: Texas-headquartered community association management firm serving HOAs across the Dallas-Fort Worth region, directly competing for the same geographic customer base as Village Association Management.
• RealManage: Multi-state HOA and condominium management firm offering full-service, financial-only, and enforcement modules much like Village Association Management's tiered approach.
• Kuester Management Group: Regional HOA and community association management company that markets full-service, financial-only, and enforcement-only offerings comparable to Village Association Management's product set.

Others

• Alliance Association Bank: Specialty bank providing HOA lockbox payment processing used by Village Association Management. An enabling ecosystem partner rather than a direct competitor in HOA management services.
• Cinc: Resident portal SaaS that powers Village Association Management's online dues and communications platform. Listed as OTHERS given it is the underlying technology supplier rather than a competing HOA manager.

Broad incumbents

• FirstService Residential: National residential property and HOA management division of FirstService Corporation. Overlaps with Village Association Management across financial stewardship, board support, and covenant enforcement — at meaningfully greater scale.
• Associa: Largest community association management company in North America, serving HOAs, condominiums, and master-planned communities across the U.S. Comparable as the scaled incumbent against which Village Association Management competes locally.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/village-association-management

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village Association Management