Tunaskarya Indoswasta

What Tunaskarya Indoswasta does

PT Tunaskarya Indoswasta is an Indonesian human resource management services provider founded in February 1990 and headquartered in Jakarta, with an operational hub in Batam and representative offices in approximately 15 cities across Indonesia including Surabaya, Yogyakarta, and Padang. The company was established to support the development of the Riau Islands as part of the Sijori Industrial Development Triangle and has since become a dedicated HR outsourcing partner to multinational companies operating in Indonesian industrial zones, particularly the Batamindo Industrial Park, where it holds an exclusive engagement with PT Batamindo Investment Cakrawala.

The company's service portfolio spans six integrated offerings delivered on-site at client facilities: dormitory and manpower management, general office and customer support staffing, industrial relations consulting, full-cycle manpower management, recruitment and psychological assessment, and training and development through its P2SDM (Community Development) division. The company does not operate a proprietary technology platform; its core competency lies in on-site HR consulting, recruitment process management, psychological assessment, workforce housing management, and community programming, with ISO 9001:2015 certification backing its quality management system. Tunaskarya manages dormitory facilities housing up to 15,000 workers at Batamindo and has recruited and placed more than 80,000 workers across Indonesian industrial zones over its 36-year history.

Tunaskarya generates revenue through managed-service fees charged to enterprise clients for the full spectrum of workforce solutions delivered on-site. Its customer base spans major multinational manufacturers (PT Sumitomo Wiring System Batam Indonesia, PT Schneider Electric Manufacturing Batam, PT Infineon Technologies Batam, PT Philips Industries Batam, PT Valeo AC Indonesia, PT Honeywell Indonesia, PT Yageo, PT Unisem, PT JMS, PT Ciba Vision), the Batamindo industrial estate operator, large domestic corporates (Bank Mandiri, Pizza Hut Indonesia through Sari Melati Kencana, DHL Supply Chain, Kalbe Farma), and government bodies (BP Batam). The company has broadened its scope through a wholly-owned overseas placement subsidiary — PT Tunaskarya Sukses Berkarya (TSB, established September 2022, licensed for placement in Malaysia) — and a distribution and warehousing joint venture — PT Batamindo Services Sinindo (BSS, established September 2018).

Name

Tunaskarya Indoswasta

Legal name

PT Tunaskarya Indoswasta

Website

https://tunaskaryaindoswasta.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

PT Tunaskarya Indoswasta is an Indonesian HR management services provider founded in 1990, offering integrated workforce solutions — recruitment, manpower management, dormitory operations, industrial relations, and training — to multinational manufacturers and enterprises operating in Indonesian industrial zones, anchored by an exclusive engagement at the Batamindo Industrial Park.

Ownership category

akta.pro rank

Product category

Human Resource Management Services

NAICS

Professional Employer Organizations (561330), Temporary Help Services (56132), Human Resources Consulting Services (541612), Facilities Support Services (561210)

SIC

Services-Employment Agencies (7361), Services-Help Supply Services (7363), Services-Management Services (8741), Services-Management Consulting Services (8742), Services-Facilities Support Management Services (8744)

akta.pro primary industry

HR Operations Administration (HRIS Admin, Records, Employee Data Mgmt) (BPACAKAC)

akta.pro secondary industries

HR Service Delivery & Employee Contact Centers (HR Helpdesk) (BPACAKAI), Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Local Entity Setup & Expansion Advisory (Market Entry, Subsidiary Formation) (BPACAHAM)

Keywords

• Manpower management services
• Workforce management solutions
• Employee recruitment services
• Industrial relations consulting
• Dormitory management services

Headquarters

HQ city

Batam

HQ country

Indonesia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. HR Management and Manpower Services: Tunaskarya provides comprehensive human resource management services to multinational and national companies operating in Indonesian industrial zones. Services include recruitment and placement, workforce administration, payroll management, industrial relations, dormitory management, and training and development. The company assumes operational control of client workforces, allowing clients to focus on core operations. Revenue is generated through service fees charged to corporate clients for the full spectrum of workforce management solutions provided on-site at client facilities.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

PT Tunaskarya Indoswasta is an Indonesian HR management services company that provides end-to-end managed workforce solutions to multinational and national companies operating in Indonesian industrial zones, particularly the Batamindo Industrial Park in the Riau Islands. Its core offering bundles six service lines — dormitory and manpower management, general office and customer support staffing, industrial relations consulting, manpower management, recruitment and psychological assessment, and training and development — into a single integrated service delivered by consultants embedded on-site at client facilities.

Product overview

PT Tunaskarya Indoswasta is a human resource management services provider offering an integrated suite of six core services covering the complete employee lifecycle. The company operates as a single-platform service provider rather than a software solution, delivering Dormitory and Manpower Management Services, General Office and Customer Support Services, Industrial Relations consulting, Manpower Management, Recruitment and Psychological Assessment, and Training and Development through its P2SDM division. These services work together to provide comprehensive workforce solutions for multinational companies operating in Indonesian industrial parks, particularly in the Riau Islands and Batamindo Industrial Park region.

Differentiator

Problem solved

Functional benefit

Products and services

• Dormitory and Manpower Management Services Provides safe and secure dormitory housing facilities for up to 15,000 workers at the Batamindo Industrial Park, managing dormitory operations alongside community development programs including youth clubs, sports activities, Red Cross, Boy Scouts, martial arts, theatre groups, photography courses, and health services. Targeted at multinational companies operating in industrial parks in the Riau Islands that require large-scale worker housing solutions integrated with HR services.
• General Office and Customer Support Services Provides skilled temporary employees and staff for various job functions across client sites including receptionists, call-center services, administrative clerks, secretaries, IT staff, drivers, and sales promotion staff. Targeted at enterprise clients needing flexible, qualified office and customer support personnel.
• Industrial Relations Consultation services covering labor law, company regulations, collective labor agreements, performance management, compensation structures, grievance handling, and dispute settlement. Targeted at enterprise clients that require Indonesian labor law compliance and effective workforce relations support.
• Manpower Management Comprehensive HR management services covering administrative functions, payroll, insurance, recruitment, training, welfare, and industrial relations for client sites. Delivered via Tunaskarya's on-site consultant teams embedded at enterprise client facilities, allowing clients to focus on core operations.
• Recruitment and Psychological Assessment End-to-end recruitment services including psychological testing, assessment centers, competency assessments, structured interview processes, pre-employment medical checks, and free replacements for workers who do not pass the three-month probation period. Targeted at enterprise clients across Indonesia recruiting workers nationally or assessing candidates for promotion and selection.
• Training and Development (P2SDM) Human Resources and Development Division (P2SDM) offering practical training courses on HR management, industrial relations, and technical skills through public courses, in-company training, customized programs, outbound activities, workshops, and seminars. Targeted at HR professionals, supervisors, and worker communities at client companies in the Batamindo Industrial Park and beyond.

Quantifiable outcome

• Over 80,000 workers recruited and placed across multinational companies in Batam and Bintan Islands
• +2 more outcomes

Named customers16 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered minor and core.

• Universitas UniversalminorStrategic or Co-development Partner · 3 June 2026PT Tunaskarya Indoswasta and Universitas Universal signed a Memorandum of Understanding (MoU) to establish collaboration in developing competent and competitive human resources. The partnership covers student competency development, internship programs, workforce recruitment, career development, and activities supporting improved graduate quality to better prepare students for the workforce.
• PT Tunaskarya Sukses Berkarya (TSB)minorStrategic or Co-development Partner · 27 September 2022PT Tunaskarya Sukses Berkarya (TSB) is a subsidiary of PT Tunaskarya Indoswasta, established on 27 September 2022. TSB focuses its business as a recruitment agency for overseas placement and holds a license from the Indonesian Placement Agency (IPA) at the Indonesian Embassy in Kuala Lumpur, Malaysia.
• PT Batamindo Services Sinindo (BSS)coreStrategic or Co-development Partner · 20 September 2018BSS is a joint venture company established on 20 September 2018 between Batamindo Shipping & Warehousing Ptd Ltd (BSW) and PT Tunaskarya Indoswasta. BSS operates in the field of distribution and warehousing services within the Batamindo Industrial Park. Tunaskarya's representatives Karel Budiman (as Commissioner) and Adi Neka Fatyandri participated in the company's inauguration ceremony.
• PT Batamindo Investment CakrawalacoreStrategic or Co-development PartnerTunaskarya has been engaged by PT Batamindo Investment Cakrawala (the developer of the integrated industrial town concept in Batam) to provide comprehensive total manpower management services covering recruitment and placement, workforce management, industrial relations, and training and development. This is the company's foundational and most important partnership, having been established at the company's founding in 1990 and ongoing.
• Batamindo (Industrial Park Ecosystem)coreStrategic or Co-development PartnerTunaskarya operates within the Batamindo Industrial Park ecosystem and provides workforce management services to companies within the park. The company collaborates with various park management entities and service providers including OKIB (worker organization), TransKIB (transport), cleaning staff, and UA (undefined association) for coordinated workforce and community operations.
• Palang Merah Indonesia (PMI) Kota BatamminorOthersTunaskarya collaborates with PMI (Indonesian Red Cross) for blood donation drives and community health events. PMI participates as a co-organizer in blood donation activities hosted by Tunaskarya.
• PT CIBA Vision BatamcoreGTM or Marketing PartnerRecognized as a loyal customer and recipient of award of recognition from Tunaskarya. PT CIBA Vision has been a long-standing client for industrial relations and HR management services.
• PT Sumitomo Wiring System Batam IndonesiacoreGTM or Marketing PartnerRecognized as a loyal customer and awarded for 35 years of service relationship. PT SWSBI is a Japanese company producing wiring harnesses and is one of the first tenants in the Batamindo Industrial Park (1990). Tunaskarya was involved in recruiting the company's first workers and has provided HR services continuously.
• PT JMS BatamcoreGTM or Marketing PartnerRecognized as a loyal customer receiving an award of recognition. PT JMS is a manufacturing company served by Tunaskarya for HR management services.
• PT Unisem BatamminorGTM or Marketing PartnerListed as a loyal customer recipient of award of recognition from Tunaskarya for HR management and workforce services.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Outsource Asia: Indonesia-based HR outsourcing and recruitment firm providing staffing, payroll, and workforce management solutions to multinational clients. Directly comparable as a domestic Indonesian HR outsourcing peer operating in the same enterprise segment.
• PT Karyamas Adinusantara: Indonesian HR outsourcing company providing manpower supply, payroll administration, and workforce management for industrial and enterprise clients. Comparable as a domestic peer with similar on-site managed HR services model.
• PT Mitracitra Ekaglobal: Indonesian HR outsourcing and manpower services firm providing recruitment, payroll, and workforce management solutions to enterprise clients. Directly comparable as a domestic Indonesian HR outsourcing peer serving enterprise clients with similar managed-services model.
• PT Jatis Solution: Indonesian HR outsourcing, payroll, and HR technology services company serving enterprise clients. Comparable as a domestic peer offering HR operations outsourcing including payroll administration and managed workforce services.

Emerging players

• Glints: Indonesia-headquartered talent recruitment and HR tech platform offering talent acquisition, recruitment process outsourcing, and workforce solutions across Southeast Asia. Comparable as an emerging technology-enabled HR services peer in the Indonesian market.
• Jobstreet Indonesia (SEEK): Leading Indonesian online recruitment platform operated by SEEK, connecting employers with job seekers across Indonesia. Comparable as an emerging digital recruitment services provider addressing the same Indonesian enterprise workforce market.

Broad incumbents

• Robert Walters Indonesia: Indonesian operations of global recruitment firm Robert Walters, focused on permanent placement and professional recruitment for mid-to-senior level roles across industries. Comparable as an international HR services provider operating in the Indonesian enterprise market.
• Randstad Indonesia: Indonesian operations of global staffing firm Randstad, offering temporary staffing, permanent placement, HR solutions and recruitment process outsourcing for enterprise clients. Comparable as a global incumbent HR services firm with multinational manufacturer clients in Indonesia.
• ManpowerGroup Indonesia: Indonesian arm of global staffing leader ManpowerGroup, providing temporary staffing, permanent placement, recruitment process outsourcing and workforce solutions across Indonesia. Most directly comparable as a broad incumbent HR services provider with multinational clients in Indonesian industrial zones.
• Hays Indonesia: Indonesian arm of global recruitment firm Hays, providing permanent placement, temporary staffing and HR solutions to enterprise clients across industries. Comparable as a global incumbent HR services firm operating in Indonesia with similar enterprise customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/tunaskaryaindoswasta
• LinkedInlinkedin.com/company/pt-tunaskarya-indoswasta

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tunaskarya Indoswasta