Tech Connect
Tech Connect is a Utah-based critical power infrastructure provider selling and servicing UPS systems, generators, batteries, and the proprietary X-Switch bypass switch for data centers, hospitals, financial institutions, and industrial facilities across the Rocky Mountain region.
- Company typePrivate
- Founded1994
- HeadquartersCenterville, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Tech Connect does
Tech Connect, legally registered as Geometric Electricity Designs, is a Centerville, Utah-based provider of critical power infrastructure solutions founded in 1994 by electrical engineer Ray Ward. The company serves facility managers and IT directors at data centers, hospitals, server rooms, manufacturing plants, and industrial facilities across the Rocky Mountain region. Its product portfolio spans UPS systems (1kVA to 1MW+), multi-brand batteries (EnerSys, Duracell, Power Sonic, Saft, Yuasa, Technologies Power Solutions), diesel and natural gas generators (10kW to 3500kW), automatic transfer switches, and two differentiated technology offerings: the proprietary X-Switch external bypass switch designed in-house with make-before-break safety architecture (UL-listed in Economy, Premium, and Rotary variants up to 1200A), and the Generex BACS active battery management system providing per-cell voltage, impedance, and temperature monitoring with thermal runaway preclusion.
The business operates a hybrid revenue model combining one-time hardware sales with recurring preventative maintenance agreements. Two service tiers are offered: a Preventative Maintenance Only Agreement (two annual inspections during business hours) and a Full Service Agreement adding 24/7 emergency coverage with all parts, labor, and travel included. Distribution is conducted through a direct local field sales team supported by authorized service provider relationships with Toshiba (Primary tier), APC Schneider, Vertiv, and Eaton, providing access to global manufacturer parts and training. The company claims an industry-leading 4-hour emergency response time and 24/7 availability, with a named customer base that includes America First Credit Union, Bank of Utah, and a water treatment facility. The company has also diversified into an adjacent Robotic Process Automation service line, though this appears tangential to its core critical power focus. Tech Connect is privately held with no disclosed funding, no parent company, and founder Ray Ward continuing to consult despite Ben Forsyth and Adam Bennett leading day-to-day operations.
Tech Connect firmographics
Firmographics- Name
- Tech Connect
- Legal name
- Geometric Electricity Designs
- Website
- https://techconnectpower.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Tech Connect is a Utah-based critical power infrastructure provider selling and servicing UPS systems, generators, batteries, and the proprietary X-Switch bypass switch for data centers, hospitals, financial institutions, and industrial facilities across the Rocky Mountain region.
- Ownership category
- akta.pro rank
Tech Connect industry classification
Industry- Product category
- Critical Power Infrastructure
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (811210), Electrical Contractors and Other Wiring Installation Contractors (23821), Computer Systems Design and Related Services (54151)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Uninterruptible Power Supplies (UPS) (HDACAJAA)
- akta.pro secondary industries
- UPS Systems & Backup Power (Online/line-interactive UPS, industrial backup) (IMAGADAD), UPS Accessories & Monitoring (Network Cards, Software, Sensors) (HDACAJAF), Generator Installation & Transfer Switches (Standby/Portable Interlock) (HSAOADAF), Emergency Generator & Transfer Switch Troubleshooting (HSAOAEAI), Circuit Breakers, Disconnectors, Earthing Switches & Switchgear Components (EUADACAH)
Keywords
Where Tech Connect is headquartered
LocationHeadquarters
- HQ city
- Centerville
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Tech Connect business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- UPS Equipment Sales: Sales of uninterruptible power supply systems ranging from 1kVA to over 1 MegaWatt for data centers, manufacturing plants, hospitals, and other critical facilities. Authorized Toshiba provider with access to APC Schneider, Vertiv, Eaton, and other major brands.
- Battery Sales: Sales and distribution of UPS batteries from multiple manufacturers including Technologies Power Solutions, Duracell, EnerSys, Power Sonic, Saft, and Yuasa. Batteries typically last 3-5 years with environmental factors affecting lifespan.
- X-Switch Products: Proprietary external bypass switch product line available in Economy, Premium, and Rotary configurations up to 1200A with various safety features and customization options.
- Preventative Maintenance Services: Preventative Maintenance Only Agreement includes 2 major inspections annually during business hours with UPS/battery inspections, individual battery testing, and full service reports. Full Service Agreement adds 24/7 emergency service and remedial maintenance with all travel, parts, and labor covered.
- Generator Sales and Service: Sales of Diesel and Natural Gas generator sets (Gen Sets) ranging from 10kW to 3500kW, automatic transfer switches, and switchgear. Brands include Kohler, Cummins Power Generation, and Energy Power Systems.
- Robotic Process Automation Services: Process automation services with 30-day implementation spanning discovery, bot development, system launch, and ROI realization. Claims 95% cost reduction over three years and 4x productivity improvement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Preventative Maintenance Only Agreement - 2 major inspections annually during normal business hours |
| Subscription | Annual | Full Service Agreement - 24/7 emergency service with all travel, parts, and labor covered |
| Other | Pay-as-you-go | Time and Material - Cost of parts and labor billed hourly or on quoted price |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels7 records
Tech Connect product offering
Product offeringCore offering
Tech Connect is a regional critical power solutions provider in Utah and the Rockies that sells, installs, and services uninterruptible power supply (UPS) systems ranging from 1kVA to over 1MW, UPS batteries, diesel and natural gas generators, automatic transfer switches, and the proprietary X-Switch external bypass switch designed in-house. The company also delivers recurring preventative maintenance service agreements, complimentary site surveys, thermal imaging, and robotic process automation services, supported by 24/7 emergency response with a 4-hour field response time across the Rocky Mountain region.
Product overview
Tech Connect is a critical power solutions provider offering a comprehensive portfolio of power protection products and services. Core products include UPS systems (1kVA to 1MW+), batteries from multiple manufacturers (Enersys, Duracell, Power Sonic, Saft, Yuasa), the proprietary X-Switch external bypass switch (Economy, Premium, and Rotary variants), Generex BACS battery management system, generators (diesel and natural gas from 10kW to 3500kW), and Automatic Transfer Switches. Services include preventative maintenance agreements, complimentary site surveys, thermal imaging, and robotic process automation. The X-Switch bypass switch was designed in-house and serves as the company's signature product, while Generex provides active battery monitoring and management with voltage, impedance, and temperature tracking.
Differentiator
Problem solved
Functional benefit
Brands
- X-Switch: External bypass switch designed in-house by Tech Connect, available in Economy, Premium, and Rotary configurations up to 1200A with various safety features.
Quantifiable outcome
- 4-hour emergency response time (best in industry)
- +4 more outcomes
Companies that use Tech Connect
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Tech Connect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Tech Connect partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered primary, core and minor.
- ToshibaprimaryAuthorized Toshiba provider and authorized service provider for UPS systems. Tech Connect provides sales, installation, and service for Toshiba UPS products including G9000, 4400 series, and XPi series. As an authorized provider, they have access to factory training, support, and parts.
- APC Schneider ElectriccoreAuthorized service provider for APC Schneider products, providing maintenance and service for APC UPS systems and related equipment.
- VertivcoreAuthorized service provider for Vertiv critical power solutions including UPS systems and thermal management.
- EatoncoreAuthorized service provider for Eaton power quality and UPS solutions including Powerware products.
- GenerexcoreTech Connect offers Generex BACS (Battery Active Caring System) as their proprietary battery management solution. Generex BACS is the only battery system that actively controls the charge level of each battery individually to maintain balance, along with web-based monitoring of voltage, impedance, and temperature.
- KohlerminorPartner for generator distribution, offering Kohler diesel and natural gas generator sets.
- Cummins Power GenerationminorPartner for generator distribution including diesel gen sets from 150kW to 3500kW with features like EPA compliance, UL listing, seismic certification, and NFPA 110 level 1 capability.
- Energy Power SystemsminorPartner for generator distribution offering additional power generation solutions.
- Technologies Power SolutionsminorBattery manufacturer partner for UPS battery distribution.
- EnerSysminorBattery manufacturer partner providing DataSafe series batteries for UPS applications.
- DuracellminorBattery manufacturer partner for UPS battery distribution.
- Power SonicminorBattery manufacturer partner for UPS battery distribution.
- SaftminorBattery manufacturer partner for UPS battery distribution.
- YuasaminorBattery manufacturer partner for UPS battery distribution.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Tech Connect competitors and assessment
Company assessmentBroad incumbents
- Eaton: Multinational power management company selling UPS, switchgear, and power-quality products and services across commercial and industrial segments — directly overlaps Tech Connect's UPS, generator, and services portfolio at much larger scale.
- Vertiv: Global critical digital infrastructure provider offering UPS systems, thermal management, and IT management — directly comparable as a UPS and power-protection incumbent with whom Tech Connect shares authorized service partner status.
- Cummins Power Generation: Global manufacturer of diesel and natural gas generator sets from 10kW to 3.5MW and transfer switches — directly comparable to Tech Connect's generator and ATS offering, with a much larger national service network.
- Kohler Power Systems: Major manufacturer of industrial generators, transfer switches, and switchgear — comparable to Tech Connect's generator distribution and ATS business, with overlapping customer base in hospitals, data centers, and water treatment.
- Schneider Electric: Global energy management and automation company whose APC brand is one of the largest UPS vendors in the world — comparable critical-power products and services portfolio that Tech Connect services as an authorized partner.
- Russelectric: Manufacturer of automatic transfer switches, switchgear, and power control systems for hospitals and data centers — comparable to Tech Connect's ATS and switchgear expertise, with deeper manufacturing capability.
Direct peers
- Power Management Concepts LLC: Regional critical power and UPS service provider offering multi-brand UPS maintenance, batteries, and bypass switches — directly comparable to Tech Connect's service-focused business model and multi-OEM approach.
- Toshiba International Corporation: Manufacturer of industrial UPS systems (G9000, 4400, XPi series) and Tech Connect's primary authorized brand partner — comparable because Tech Connect sells, installs, and services the same Toshiba UPS units while also competing for service contracts in the same geographies.
- CE Power Engineered Services: Independent provider of critical power services including UPS maintenance, electrical testing, and battery monitoring — directly comparable as a third-party multi-brand service provider competing for similar enterprise maintenance contracts.
- Generex Systems: Manufacturer of the BACS battery management system that Tech Connect resells and integrates — directly comparable as a battery monitoring technology partner and potential alternative channel for the same enterprise customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Tech Connect social profiles
Digital presenceTech Connect compliance and trust
Trust signalCompliance4 records
Tech Connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tech Connect leadership team
Management profileNumber of profiles
Profiles7 records
Tech Connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tech Connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tech Connect
What does Tech Connect do?
Tech Connect is a regional critical power solutions provider in Utah and the Rockies that sells, installs, and services uninterruptible power supply (UPS) systems ranging from 1kVA to over 1MW, UPS batteries, diesel and natural gas generators, automatic transfer switches, and the proprietary X-Switch external bypass switch designed in-house. The company also delivers recurring preventative maintenance service agreements, complimentary site surveys, thermal imaging, and robotic process automation services, supported by 24/7 emergency response with a 4-hour field response time across the Rocky Mountain region.
Is Tech Connect a public or private company?
Tech Connect is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tech Connect founded?
Tech Connect was founded in 1994. It employs 11 to 50 people.
Where is Tech Connect based?
Tech Connect is headquartered in Centerville, United States, in the North America region.
How does Tech Connect make money?
Six revenue lines are on record. UPS Equipment Sales are the primary driver. The others are battery Sales, X-Switch Products, preventative Maintenance Services, generator Sales and Service and robotic Process Automation Services.
Who are Tech Connect's main competitors?
Broad incumbents on record are Eaton, Vertiv, Cummins Power Generation, Kohler Power Systems, Schneider Electric and Russelectric. Direct peers are Power Management Concepts LLC, Toshiba International Corporation, CE Power Engineered Services and Generex Systems.
Does Tech Connect have an API?
No public API is recorded for Tech Connect.
What industry is Tech Connect in?
Tech Connect's product category is Critical Power Infrastructure. Its primary akta.pro industry code is HDACAJAA, Uninterruptible Power Supplies (UPS), with a secondary code of IMAGADAD, UPS Systems & Backup Power (Online/line-interactive UPS, industrial backup). Its NAICS code is 811210 and its SIC code is 3823.