Proctos Kliniek
Proctos Kliniek is a Dutch specialist medical clinic (founded 2010) treating adult anorectal and pelvic floor disorders across three locations (Bilthoven, Amsterdam, Rotterdam) with a multidisciplinary team of 45+ staff, operating under contracts with all Dutch health insurers.
- Company typePrivate
- Founded2010
- HeadquartersBilthoven, Netherlands
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Proctos Kliniek does
Proctos Kliniek (legal entity: Stichting Proctos Klinieken) is a Dutch private specialist medical clinic founded in 2010 by Charlotte Molenaar, treating proctological and pelvic floor disorders in adults aged 18 and older. The clinic operates three consultation and minor-procedure locations (Bilthoven, Amsterdam, Rotterdam) plus two surgical operation facilities (Vlaardingen, Bosch en Duin), with a multidisciplinary team of surgeons, pelvic floor physiotherapists, medical psychologists, dermatologists, and continence nurses totaling 45+ staff. Core clinical capabilities include endo-anal ultrasound, transperineal ultrasound, 3D high-resolution anorectal manometry, and defecography, supported by digital infrastructure including a new Electronic Patient Record (December 2025), a Personal Health Environment integration via Quli, the AI chatbot Charlie, and Zivver secure communications.
The clinic generates revenue through Dutch DBC (Diagnose-Behandel Combinatie) billing under contracts with all Dutch health insurers; patients pay only the mandatory deductible (€385 for 2023–2025). Uninsured patients access services at published passantentarieven. Go-to-market is referral-driven via the ZorgDomein electronic referral system used by general practitioners and specialists in gynecology, urology, and gastroenterology, complemented by a community-led professional outreach program through Proctos Academy (accredited courses, workshops, ultrasound training with GE Healthcare and BK Medical, and a podcast). Supporting commercial activities include the Empowered Relief pain program (2024), medical psychology consultations, pelvic floor physiotherapy, continence nursing, and awareness campaigns such as 'Praat Poep Met Me' in partnership with Coloplast.
The clinic holds the ZKN-kwaliteitskeurmerk since October 2012, is a member of the Defecatie Expertise Centrum (DEC) network, and maintains an active scientific research program with 15+ peer-reviewed publications per year, three completed PhD dissertations (2023–2025), and ZonMw-funded multicenter trials (ATLAS, LA POPA, CRAFT, THROS). Patient-reported satisfaction stands at 9.1/10 across 1,012 ZorgkaartNederland ratings. The clinic is privately held with no external investors or parent company, operating as a self-governing Stichting under founder Charlotte Molenaar's direction.
Proctos Kliniek firmographics
Firmographics- Name
- Proctos Kliniek
- Legal name
- Stichting Proctos Klinieken
- Website
- https://proctoskliniek.nl
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Proctos Kliniek is a Dutch specialist medical clinic (founded 2010) treating adult anorectal and pelvic floor disorders across three locations (Bilthoven, Amsterdam, Rotterdam) with a multidisciplinary team of 45+ staff, operating under contracts with all Dutch health insurers.
- Ownership category
- akta.pro rank
Proctos Kliniek industry classification
Industry- Product category
- Proctology Services
- NAICS
- Offices of Physicians (except Mental Health Specialists) (621111)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Colorectal Disease & Proctology (HLAKAEAJ)
- akta.pro secondary industry
- Pelvic Floor Physical Therapy (Women’s & Men’s Health) (HSADAIAG)
Keywords
Where Proctos Kliniek is headquartered
LocationHeadquarters
- HQ city
- Bilthoven
- HQ country
- Netherlands
- HQ region
- Europe
Offices5 records
Markets served
Proctos Kliniek business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Medical Specialist Consultations and Procedures: The clinic provides medical consultations, diagnostic examinations, and medical procedures for anorectal conditions. Revenue is generated through DBC (Diagnose-Behandel Combinatie) billing, the Dutch diagnosis-treatment combination system used for insured healthcare. Costs are billed directly to health insurers, with patients paying only their mandatory deductible (eigen risico). The clinic holds contracts with all Dutch health insurers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Standard insured care (all Dutch health insurers) |
| Unit Pricing | Pay-as-you-go | Passantentarieven (self-pay/uninsured) |
| Unit Pricing | Per seat | Bekkenfysiotherapie (pelvic floor physiotherapy) - uninsured |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Proctos Kliniek product offering
Product offeringCore offering
Proctos Kliniek is a Dutch specialized medical center providing multidisciplinary diagnosis, treatment, and surgical care for anorectal and pelvic floor disorders in adults aged 18 and older. The clinic operates three locations across the Netherlands (Bilthoven, Amsterdam, Rotterdam) and two dedicated surgical facilities, supported by a team of surgeons, pelvic floor physiotherapists, medical psychologists, dermatologists, and continence nurses. Its offering combines clinical services, education through Proctos Academy, and an active scientific research program that has produced multiple PhD dissertations and peer-reviewed publications.
Product overview
Proctos Kliniek is a specialized medical center for proctology (conditions of the anus and rectum) offering a comprehensive suite of services including surgical consultations, diagnostic examinations, and treatments. The core offering is the clinical services at their three locations in Bilthoven, Amsterdam, and Rotterdam. Supporting this are several modules: the Proctos Academy educational institute providing accredited training for healthcare professionals; the Proctos Academy Podcast for knowledge dissemination; the Smart Chatbot Charlie for patient inquiries; an online Patient Portal for appointment management; Zivver for secure communications; Scientific Research Program coordinating clinical trials; Empowered Relief for pain management; Medical Psychology Consultation; Pelvic Floor Physiotherapy; Continence Nursing Services; and PGO integration for personal health records.
Differentiator
Problem solved
Functional benefit
Products and services
- Proctos Kliniek Clinical Services Specialized medical center for proctology (conditions of the anus and rectum), offering surgical consultations, diagnostic examinations (including endo-anal ultrasound, transperineal ultrasound, anorectal manometry, and defecography), and surgical treatments for adults aged 18 and older with anorectal conditions.
- Pelvic Floor Physiotherapy Pelvic floor physiotherapy (bekkenfysiotherapie) services including myofeedback and rectal balloon examination for patients with anorectal and pelvic floor disorders, provided by a pelvic floor physiotherapist as part of the clinic's multidisciplinary care team.
- Medical Psychology Consultation Medical psychology services integrated into the treatment pathway for patients with long-standing anorectal complaints or previous unsuccessful treatments, addressing the connection between mental and physical health. Consultations are included in surgical treatment costs.
- Continence Nursing Services Continence nursing services providing guidance and advice for patients with involuntary loss of stool and/or obstructive defecation, including continence materials and bowel irrigation training.
- Empowered Relief Program Innovative pain management program launched in 2024 providing effective, customized treatments for pain and recovery as part of the clinic's multidisciplinary offering.
Quantifiable outcome
- Average patient rating of 9.1 out of 10 based on 1012 ratings on ZorgkaartNederland
- +3 more outcomes
Companies that use Proctos Kliniek
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Proctos Kliniek technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature5 records
Proctos Kliniek partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- GE HealthcarecoreProctos Kliniek co-organizes an ultrasound course with GE Healthcare for endo-anal ultrasound and pelvic floor imaging. The course was held on September 6, 2025, at the Proctos Kliniek location in Amsterdam. GE Healthcare provides the ultrasound technology and expertise for the training program.
- BK MedicalcoreProctos Kliniek co-organized an ultrasound course 'The value of ultrasound in Colorectal and Pelvic Floor Imaging' with BK Medical on November 25, 2023. The course targeted colorectal surgeons and provided training on ultrasound technologies.
- Vrouwenzorg (Bergman Clinics)coreProctos Kliniek refers patients to urogynecologists at Vrouwenzorg (Bergman Clinics) and conducts monthly multidisciplinary meetings with them. This partnership addresses the overlap between gynecological and proctological conditions in women.
- Centrum voor Vroegdiagnostiek (AVL)minorProctos Kliniek refers patients for colonoscopy services to Centrum voor Vroegdiagnostiek in Amsterdam for early diagnostic assessment.
- Inwendige Zorg Bergman ClinicsminorProctos Kliniek refers patients for colonoscopy services to Inwendige Zorg Bergman Clinics locations in Bilthoven and Amsterdam.
- Defecatie Expertise Centrum (DEC) NetworkcoreProctos Kliniek is part of the national network of Defecatie Expertise Centra (DEC) which promotes better treatment for patients with fecal incontinence and constipation. The clinic actively participates in this network and displays the DEC logo.
- Amsterdam UMC (Afdeling Heelkunde, prof. dr W.A. Bemelman)coreProctos Kliniek collaborates with Amsterdam UMC's Department of Surgery for research purposes. Prof. dr W.A. Bemelman serves as PhD supervisor for clinic researchers. The HollAND trial and other multicenter studies involve this academic partnership.
- LUMC (Leiden University Medical Center)coreProctos Kliniek collaborates with LUMC's Departments of Urology (prof. dr R.C.M. Pelger) and General Practice (prof. dr T. Bonte) for research. Danielle van Reijn completed her PhD at LUMC. LUMC provides clinical teaching (AIOS 'Spoedeisende proctologie').
- ESCP (European Society of Coloproctology)coreProctos Kliniek participates in the CRAFT trial, an international study initiated by the ESCP and Maastricht UMC, investigating surgical treatment of cryptoglandular fistulas. The clinic also presents research at ESCP annual meetings.
- ColoplastminorCharlotte Molenaar supported the 'Praat Poep Met Me' campaign initiated by Coloplast, aimed at breaking the taboo around anal conditions and fecal incontinence. The campaign raises public awareness and aligns with Proctos Kliniek's mission to reduce shame around anorectal conditions.
Scale indicators7 records
Recent moves10 records
Expansion highlights5 records
Proctos Kliniek competitors and assessment
Company assessmentBroad incumbents
- Stichting Spaarne Gasthuis: Large Dutch hospital with a coloproctology department offering proctological services as part of a broader general hospital portfolio. Competes for proctology referrals but as part of a much wider service mix rather than a specialized niche.
- Amsterdam UMC: Academic medical center with a Department of Surgery (Prof. Bemelman supervises Proctos PhDs) and colorectal services. Functions as a research partner but also as a competitor for complex colorectal referrals in the greater Amsterdam region.
- Cleveland Clinic: Global leader in colorectal surgery with dedicated subspecialty expertise, multidisciplinary teams, and a strong research footprint. Comparable in the depth of its proctology/colorectal offering and academic output, though as part of a much broader health system.
- St. Mark's Hospital (London North West University Healthcare): Historic UK specialist centre for coloproctology and intestinal disease, offering a benchmark for what a deeply specialized proctology institution looks like at international scale. Comparable in clinical focus but operates within the NHS.
Direct peers
- Equipe Zorgbedrijven: Dutch operator of independent specialist clinics (orthopedics, ophthalmology, dermatology, etc.) with insurer contracts across the Netherlands. Closely comparable business model and regulatory environment to Proctos.
- Bergman Clinics: Major Dutch chain of independent specialist clinics offering focused outpatient and surgical care across multiple specialties (including Vrouwenzorg/urogynaecology referenced as a Proctos partner). Most directly comparable as a Dutch independent clinic operator with insurer contracts and a multi-site footprint.
- DC Klinieken: Dutch network of independent treatment clinics (Diagnostisch Centrum) offering focused specialty care with health insurer contracts. Operates under the same ZKN quality framework as Proctos and competes for the same Dutch independent-clinic patient pool.
Others
- Hollister Incorporated: Continence care and ostomy device manufacturer serving anorectal patient populations. Adjacent to Proctos through shared patient demographic rather than direct service competition.
- Convatec: Medical products company serving patients with chronic conditions including continence care and ostomy. Adjacent ecosystem player to Proctos' patient population rather than a direct clinical competitor.
- Coloplast: Global medical device company focused on ostomy, continence, and wound care. Partnered with Proctos on the 'Praat Poep Met Me' awareness campaign and serves many of the same patient populations through ostomy and continence products.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Proctos Kliniek social profiles
Digital presenceProctos Kliniek compliance and trust
Trust signalCompliance3 records
Proctos Kliniek financial estimates
Financial estimateRevenue estimate
Valuation estimate
Proctos Kliniek leadership team
Management profileNumber of profiles
Profiles1 record
Proctos Kliniek funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Proctos Kliniek M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Proctos Kliniek
What does Proctos Kliniek do?
Proctos Kliniek is a Dutch specialized medical center providing multidisciplinary diagnosis, treatment, and surgical care for anorectal and pelvic floor disorders in adults aged 18 and older. The clinic operates three locations across the Netherlands (Bilthoven, Amsterdam, Rotterdam) and two dedicated surgical facilities, supported by a team of surgeons, pelvic floor physiotherapists, medical psychologists, dermatologists, and continence nurses. Its offering combines clinical services, education through Proctos Academy, and an active scientific research program that has produced multiple PhD dissertations and peer-reviewed publications.
Is Proctos Kliniek a public or private company?
Proctos Kliniek is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Proctos Kliniek founded?
Proctos Kliniek was founded in 2010. It employs 11 to 50 people.
Where is Proctos Kliniek based?
Proctos Kliniek is headquartered in Bilthoven, Netherlands, in the Europe region.
How does Proctos Kliniek make money?
One revenue line is on record: medical Specialist Consultations and Procedures.
Who are Proctos Kliniek's main competitors?
Broad incumbents on record are Stichting Spaarne Gasthuis, Amsterdam UMC, Cleveland Clinic and St. Mark's Hospital (London North West University Healthcare). Direct peers are Equipe Zorgbedrijven, Bergman Clinics and DC Klinieken. Others are Hollister Incorporated, Convatec and Coloplast.
Does Proctos Kliniek have an API?
No public API is recorded for Proctos Kliniek.
What industry is Proctos Kliniek in?
Proctos Kliniek's product category is Proctology Services. Its primary akta.pro industry code is HLAKAEAJ, Colorectal Disease & Proctology, with a secondary code of HSADAIAG, Pelvic Floor Physical Therapy (Women’s & Men’s Health). Its NAICS code is 621111 and its SIC code is 8011.