SVC

What SVC does

SVC (Silicon Valley China, 硅谷（中国）发展有限公司) is a privately held Chinese electronic channel services firm founded in 2006 and headquartered in Beijing. The company provides full-lifecycle electronic channel services — UX/UI planning and design, e-channel operational support, mobile internet solutions, GIS-based location services, online commerce platform design and enhancement, and internet marketing planning — primarily to large telecom operators and select enterprise clients in China. Its service portfolio addresses the entire e-channel value chain from planning and consulting through design, technology implementation, promotion, and ongoing operations. SVC's customer base is dominated by China Mobile Group and its provincial subsidiaries across Guangdong, Beijing, Inner Mongolia, Fujian, Sichuan, Shanxi, Yunnan, and Hunan, with secondary engagements in financial services (East Asia Bank, CCB Asia), media (Guangzhou Daily, Yahoo Qumo), and telecommunications (Hutchison Telecommunications).

The company's service model relies on direct enterprise sales through dedicated account teams that deliver project-based professional services under multi-year service contracts. Underlying deliverables span web, WAP, mobile client applications, self-service terminals, SMS, and IVR channels. SVC has built proprietary analytical frameworks including the RUCE user perception experience model (Reading, Understanding, Clicking, Expecting), the CPCC four-dimensional matching model (Customer, Product, Channel, Contact point), and the Outside-in customer demand analysis method. The company cites 9,000+ completed UX/UI cases and approximately 100 consulting projects across various industries as evidence of accumulated capability.

SVC operates exclusively in the Chinese domestic market with no disclosed external funding and no public listing. Its distribution footprint includes a Beijing headquarters, a Guangzhou regional operations center, and representative offices in Fujian, Inner Mongolia, Shanxi, Shanghai, Sichuan, and Hunan. Revenue, headcount, and ownership structure are not publicly disclosed, and the company's primary website (svchina.cn) carries a 2013 copyright notice, suggesting limited recent public-facing updates.

Name

SVC

Legal name

硅谷（中国）发展有限公司

Website

https://svchina.cn

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Shanghai

HQ country

China

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Professional Services and Consulting: SVC generates revenue through project-based professional services including e-channel planning and consulting, UX/UI design, system architecture services, technology implementation, and ongoing operational support. Revenue is derived from multi-year service contracts with enterprise clients across the telecom and financial sectors.
2. E-commerce Operations Support: Revenue from supporting e-commerce operations for enterprise clients, including channel planning, service planning, operational analysis, customer experience optimization, interface design, and behavioral tracking services.
3. Internet Marketing Planning and Execution: Revenue from internet and mobile internet marketing planning and promotional services, including KPI-driven channel marketing strategy, standardized activity execution, and full-process effectiveness tracking and evaluation.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

SVC provides full-lifecycle professional services for enterprise electronic channels, integrating mobile internet comprehensive solutions, professional electronic channel operations consulting, and UX user experience planning and design across web, WAP, client applications, self-service terminals, SMS, and IVR channels. Offerings include e-commerce platform design, GIS-based location services, portal operations support, marketing planning, and mobile application development for telecom operators, banks, and media companies.

Product overview

SVC provides a comprehensive electronic channel service platform covering the entire lifecycle from planning, design, implementation, promotion to operations. The core offerings include Mobile Internet Comprehensive Solutions, Electronic Channel Professional Operations, and UX User Experience Planning and Design. Key products include GIS Electronic Map systems for location-based services, Online Mall platforms for e-commerce, and various portal/website operation support services. The company serves telecom operators and enterprise clients across China with services spanning system architecture, marketing planning, and operational support across multiple channels including WEB, WAP, APP, and self-service terminals.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobile Internet Comprehensive Solutions (移动互联网综合解决方案) Integrated mobile internet solution combining internet and mobile communication technologies to bring enterprise information and business operations into the mobile internet space, providing comprehensive, standardized, one-stop mobile commerce and e-commerce solutions for enterprise clients.
• Electronic Channel Professional Operations (电子渠道专业化运营) Professional consulting services for enterprise clients' electronic channels, including internet, mobile internet, and telecom industry trend research, demand analysis, operational data analysis, and target customer research, delivered through operational support, system architecture services, and marketing planning capabilities.
• UX User Experience Planning and Design (UX 用户体验规划设计) Full-range user experience planning and design services across all electronic channels, providing experience research, usability evaluation, experience process planning, and visual design through iterative and continuous improvement processes, grounded in the proprietary RUCE user perception model.
• GIS Electronic Map and Application System (GIS电子地图及其应用系统) Geographic information technology system that visualizes existing physical channels through WEB/WAP portals and client applications across iPhone and Android, enabling electronic channel coordination with physical channels and supporting precision marketing and user engagement through location-service-based applications for telecom and enterprise clients.
• Online Mall Design and Enhancement (在线商城设计及提升) Professional terminal sales online platform design service for enterprise clients, covering UE/UI design, marketing activity design, and operational capability improvement for e-commerce platforms, including competitor analysis, industry benchmarking, and operations training.
• Portal Website Operation Support (门户网站运维支撑) Comprehensive portal website support service for enterprise clients covering redesign work, marketing activity planning and creative design, website marketing touchpoint management, information management and publishing, new function/service planning and execution, and website topic experience optimization using the RUCE model.
• Electronic Channel Operation Support (电子渠道运营支撑) Multi-dimensional electronic channel operations support service that integrates entity channels, services, brands, and timing to achieve refined demand matching for customer touchpoint experiences across enterprise digital channels.
• Mobile Games Development Mobile game development service including casual running games and combat games featuring comic characters, with 2D and 3D visual design, delivered as part of SVC's mobile application development capabilities for enterprise clients.

Quantifiable outcome

• 9,000+ UE/UI planning and design cases successfully completed across websites, terminals, and mobile phones.
• +2 more outcomes

Named customers16 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Publicis Sapient: Large global digital transformation consultancy (Publicis-owned) covering strategy, design, engineering, and operations across telecom and financial services — an incumbent that competes for the same enterprise e-channel RFPs as SVC but with vastly broader portfolio and geographic reach.
• Accenture Song: Global digital and creative services arm of Accenture offering experience design, marketing operations, and digital platform delivery for telecom and banking — a broad incumbent competing with SVC for large enterprise digital channel engagements.
• Deloitte Digital: Global consulting firm's digital practice providing strategy, UX, and digital channel implementation for telecom and financial services clients — a broad incumbent comparable in offering but operating at significantly greater scale than SVC.

Direct peers

• IDEO: Pioneer design and innovation firm with deep UX research, human-centered design, and digital experience practices — comparable to SVC in methodology-driven user experience research and design service delivery.
• ThoughtWorks: Global digital transformation and UX/design consultancy serving telecom and financial services enterprises with end-to-end strategy, design, and engineering — analogous to SVC's full-lifecycle electronic channel service model, though at much greater scale and geographic breadth.
• ChinaSoft International (中软国际): Major Chinese IT services firm with strong telecom operator relationships, offering digital transformation, UX, and managed services — a comparable full-lifecycle services model for telecom and financial enterprise clients in China.
• Frog Design (Capgemini Invent): Global design and innovation consultancy specializing in UX research, product design, and digital experience strategy — directly comparable to SVC's RUCE methodology-driven UX/UI planning and design practice for enterprise clients.
• iSoftStone (软通动力): Chinese IT services and digital operations company providing consulting, UX design, and channel/digital operations support to telecom and enterprise clients — closely overlapping SVC's telecom e-channel and mobile commerce service offerings.
• Pactera Technology (文思海辉): Beijing-headquartered Chinese IT services and digital transformation firm serving telecom, financial services, and enterprise clients with UX, consulting, and managed services — directly comparable to SVC's e-channel operational support and design model.

Regional players

• VanceInfo Technologies (中科创达 / VanceInfo legacy): Chinese IT services and software firm with a strong telecom vertical practice — comparable as a regional Chinese services peer competing for telecom operator digital work, though with a heavier embedded software/engineering focus than SVC's UX-centric practice.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SVC