LabXMD

What LabXMD does

LabXMD (operating legally as "The Lab by Custom Med," a collaboration of Custom Med, PC, Balanced Physique, LLC, and Balanced Physique, Inc.) is a privately held, physician-led concierge longevity medicine practice founded in 2021 by Dr. Krista Ramonas and headquartered at 2100 Webster Street, Suite 300, in San Francisco's Pacific Heights. The practice serves women seeking whole-body longevity care, with explicit positioning against traditional women's health models that prioritize gynecologic and reproductive care; LabXMD focuses on hormone optimization, personalized risk assessments for brain, bone, and heart disease, tailored healthy aging plans, and regenerative aesthetics. Services are delivered by board-certified longevity medical doctors both in-person at the San Francisco office and via a telemedicine platform.

The offering is built around an annual membership model whose pricing is not publicly disclosed and is structured as quote-based subscription billing. Members access a combination of deep-dive blood biomarkers, genetic and epigenetic testing, medical imaging, and body composition analysis, plus personalized intervention plans. The digital layer consists of a secure telehealth platform integrated with encrypted medical record storage and is configured to be HIPAA-aware (the entity operates as a business associate of a Medical Group) and CCPA-compliant. Membership is intentionally capped, with the practice stating it "limits the number of individuals we serve" to preserve high-touch, personalized attention.

The go-to-market motion is sales-led and constrained by design: acquisition runs through physician-led consultations, personalized assessments, and word-of-mouth within a target demographic of women able and willing to invest in concierge longevity care, supplemented by earned media (San Francisco Magazine features and awards in 2023 and 2024), founder-led speaking engagements, and organic presence on LinkedIn and the company website. Geographic reach is restricted to California, and the firm has no disclosed external investors, parent company, or institutional ownership.

Name

LabXMD

Legal name

The Lab by Custom Med

Website

https://labxmd.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

LabXMD is a physician-led concierge longevity medical practice in San Francisco, serving California-based women with annual telemedicine and in-person memberships focused on hormone optimization, brain/bone/heart risk assessment, and regenerative aesthetics.

Ownership category

akta.pro rank

Product category

Concierge Longevity Medicine

NAICS

Medical and Diagnostic Laboratories (62151)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Medical Wellness & Longevity (Health Screening, Biohacking, Anti-aging Programs) (THAJAHAI)

Keywords

• Concierge longevity medicine
• Female longevity care
• Hormone optimization therapy
• Regenerative aesthetics services
• Telemedicine annual membership

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Annual Membership Fees: The company operates a concierge medical membership model offering telemedicine annual memberships. Members pay for personalized longevity medicine services including consultations, biomarker testing, genetic and epigenetic testing, medical imaging, and body composition analysis. The membership provides access to both in-person and telehealth care delivered by board-certified longevity medical doctors.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

LabXMD is a physician-led concierge medical practice providing personalized longevity medicine for women through annual memberships. Members receive telemedicine and in-person consultations, deep-dive blood biomarker analysis, genetic and epigenetic testing, medical imaging, body composition analysis, hormone optimization, and regenerative aesthetics, all centered on whole-body healthy aging rather than traditional reproductive or gynecologic care.

Product overview

LabXMD operates as a single unified concierge medical practice rather than a platform-plus-modules architecture. The core offering is the LabXMD Longevity Medicine Platform, which provides telemedicine and in-person medical care delivered by Board-certified Longevity medical doctors. Built on top of this is a Digital Teletherapy Platform that enables health history reporting and healthcare professional engagement. The primary access model is through a Telemedicine Annual Membership, which provides comprehensive services including biomarker analysis, genetic/epigenetic testing, medical imaging, body composition analysis, hormone optimization, and regenerative aesthetics—all centered on female longevity and whole-body health.

Differentiator

Problem solved

Functional benefit

Products and services

• LabXMD Longevity Medicine Platform A physician-led concierge medical platform providing personalized longevity medicine for women, offering telemedicine consultations, biomarker optimization, hormone therapy, and regenerative aesthetics services through an annual membership model. The platform serves California-based women who want whole-body, proactive health optimization rather than traditional reproductive or gynecologic care.
• Telemedicine Annual Membership A telemedicine annual membership tailored to individual needs, providing access to deep-dive blood biomarkers, genetic and epigenetic testing, medical imaging, body composition analysis, and personalized health optimization plans delivered by Board-certified Longevity Medicine physicians.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• ConciergeMD: Concierge medical practice offering house-call and telemedicine memberships with preventive and longevity-oriented services. Comparable to LabXMD in concierge delivery (in-person + telehealth) and premium preventive positioning.
• Next Health: Longevity and wellness clinic chain offering biomarker testing, IV therapy, hormone optimization, and aesthetic services via membership. Comparable to LabXMD in longevity/wellness membership model and multi-modality diagnostic stack.
• Fountain Life: Operates premium longevity and preventive medicine centers offering advanced diagnostics, biomarker testing, and concierge memberships. Closest direct comparable to LabXMD's physician-led, diagnostics-heavy concierge longevity model, although at a larger multi-location scale.
• Parsley Health: Membership-based functional and preventive medicine practice combining telehealth and in-person care with advanced diagnostics. Comparable to LabXMD in concierge membership, diagnostic depth, and whole-body preventive positioning, with a national footprint.

Broad incumbents

• MDVIP: Large national network of concierge primary care physicians operating on an annual membership model. Comparable to LabXMD in concierge structure and membership economics, with broader primary-care rather than longevity focus.
• Human Longevity Inc. Longevity-focused practice combining whole-genome sequencing, advanced imaging, and personalized health intelligence. Comparable to LabXMD in marrying genomics, imaging, and biomarker testing to longevity outcomes, but at materially larger scale.

Emerging players

• Marek Health: Telehealth longevity and hormone optimization clinic offering bloodwork interpretation, TRT, and peptide therapies via membership. Comparable to LabXMD in telehealth-led longevity and hormone optimization, with a national online reach.
• Function Health: Consumer-facing longevity diagnostics platform offering comprehensive biomarker panels and clinician-reviewed results. Comparable to LabXMD in emphasis on deep biomarker testing and whole-body preventive insight, with a tech-enabled national reach.
• InsideTracker: Biomarker analytics platform that translates blood test results into personalized longevity and performance recommendations. Comparable to LabXMD in blood-based biomarker interpretation and longevity focus, though without in-person clinical care.

Others

• Elysium Health: Consumer longevity brand built around cellular health science and supplementation. Comparable to LabXMD as a category-defining longevity brand, though operates in supplements rather than clinical care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/labxmd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LabXMD