Diyalo Technologies
Diyalo Technologies builds cloud-based, IoT-enabled ERP and smart management platforms for water, electricity, irrigation, environment, and transportation sectors, serving government utilities and municipalities across Nepal.
- Company typePrivate
- Founded2014
- HeadquartersKathmandu, Nepal
- Headcount51–100
- GTM typeB2B and B2C
- OfferingSoftware
What Diyalo Technologies does
Diyalo Technologies Pvt. Ltd. is a Kathmandu-based enterprise software company that delivers cloud-based, IoT-enabled digital management platforms for utilities and transportation across Nepal. Its core product portfolio is organized into five proprietary platforms: WaterMark (water utility billing, operations, and customer management), ElectricMark (electricity utility operations), GM-Irrigation (irrigation infrastructure and water distribution), GreenMark (forest, waste, and wastewater management), and a transportation stack comprising BusSewa (real-time bus ticketing), VMIS (vehicle management), and a Railway Management System. Underlying technology centers on cloud SaaS, mobile applications, GIS-based asset mapping, and IoT sensors that monitor water pressure, quality parameters (turbidity, chlorine, pH), reservoir levels, and weather conditions, with automated pump and valve control, geofencing, and early-warning flood alerts. Diyalo also operates BusSewa as a separately incorporated subsidiary for consumer-facing ticketing.
The company serves primarily government utilities, municipalities, and public-sector organizations across all 7 provinces of Nepal, with 850+ utilities digitized and 7 million beneficiaries reached. Its go-to-market is enterprise field sales supplemented by channel partnerships with international development organizations (HELVETAS, WHH, WaterAid, OXFAM) and national water and sanitation user federations (NFIWUAN, FEDWASUN) that co-implement and fund digitalization projects. Revenue is generated through three streams: subscription-based enterprise software licensing with multi-year government contracts, transaction commissions (3–22%) on BusSewa ticketing, and IoT hardware sales for sensors, weather stations, and automation systems. Pricing is quote-based and tailored to deployment scope.
Diyalo is privately held, ISO 9001/UKAS certified, and has no disclosed external institutional investors or funding rounds. The company is led by founder-CEO PR Khanal, with a senior team including Chief Strategy Officer Kamal Prasad Gautam, CFO Saraswati Pokharel, and CTO Hasmat Ali. It employs 50–100+ people and has demonstrated organic expansion across verticals and geographies since 2014, though revenue and growth metrics are not publicly disclosed.
Diyalo Technologies firmographics
Firmographics- Name
- Diyalo Technologies
- Legal name
- Diyalo Technologies Pvt. Ltd.
- Website
- https://diyalotech.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Diyalo Technologies builds cloud-based, IoT-enabled ERP and smart management platforms for water, electricity, irrigation, environment, and transportation sectors, serving government utilities and municipalities across Nepal.
- Ownership category
- akta.pro rank
Diyalo Technologies industry classification
Industry- Product category
- Utility Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Computer Facilities Management Services (541513)
- SIC
- Totalizing Fluid Meters & Counting Devices (3824), Auto Controls For Regulating Residential & Comml Environments (3822), Sanitary Services (4950), Transportation Services (4700), Refuse Systems (4953)
- akta.pro primary industry
- Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards) (EUANAIAI)
- akta.pro secondary industries
- Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK), Irrigation Control & Automation (Controllers, Valves, Sensors, IoT) (AFAAACAF), Waste Management & Smart Sanitation (Facilities) (HSAPAPAM), Commercial/Residential Building Water Management & Leak Analytics Services (HSAHAGAK), Monitoring & Control (Dosing Systems, Remote Monitoring, Sensors) (BPABAJAK), Environmental Data Management Platforms (EHS/EMS, LIMS, ELN, Compliance Data Hubs) (EUAHAKAA)
Keywords
Where Diyalo Technologies is headquartered
LocationHeadquarters
- HQ city
- Kathmandu
- HQ country
- Nepal
- HQ region
- Asia
Offices1 record
Markets served
Diyalo Technologies business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Enterprise Software Licensing: Diyalo provides proprietary software platforms to water utilities, electricity utilities, municipalities, and government organizations across Nepal. Revenue is generated through software licensing, platform deployment, and ongoing support services for their integrated digital solutions.
- Transportation Ticketing Platform: BusSewa ticketing platform generates revenue through commission-based transactions on bus tickets sold. The platform connects passengers with transport operators, earning a percentage (3-22%) on each ticket sold through online booking.
- IoT Hardware and Monitoring Systems: Revenue from installation and deployment of IoT sensors, radar level sensors, weather stations, and smart monitoring equipment integrated with their software platforms for utility automation and real-time monitoring.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise government licensing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Diyalo Technologies product offering
Product offeringCore offering
Diyalo Technologies builds and operates integrated cloud-based ERP and IoT-enabled management platforms for water utilities, electricity providers, irrigation authorities, environmental monitoring, and public transportation in Nepal. Its flagship offerings — WaterMark, ElectricMark, GM-Irrigation, GreenMark, BusSewa, VMIS, and a Climate & Disaster Monitoring system — automate billing, metering, distribution, vehicle/asset tracking, and environmental data collection for government utilities, municipalities, development committees, and transport operators, with BusSewa also serving individual commuters through mobile ticketing.
Product overview
Diyalo Technologies offers a platform-plus-modules architecture providing integrated digital solutions across six core verticals: water utilities (WaterMark), electricity utilities (ElectricMark), agriculture and irrigation (GM-Irrigation), climate and disaster monitoring, environment management (GreenMark with GM-Forest, GM-Waste, and Wastewater modules), and transportation (BusSewa with VMIS, GPS, and Railway modules). The WaterMark and ElectricMark platforms serve as the core enterprise systems with modular add-ons for billing, customer management, IoT automation, asset management, and analytics. The GreenMark brand encompasses environmental solutions including forest, waste, and wastewater management. BusSewa provides transportation digitization with real-time ticketing, vehicle management, and fleet tracking capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- WaterMark
Quantifiable outcome
- Digitalized 850+ utilities
- +7 more outcomes
Companies that use Diyalo Technologies
Customer profileNamed customers13 records
Segments6 records
Ideal customer profiles5 records
Diyalo Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability4 records
Feature8 records
Diyalo Technologies partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor and core.
- GSMAminorPartnership for mobile technology and connectivity solutions in utility management.
- WaterenergylifeminorPartnership focused on water and energy sector digitalization initiatives.
- Khalti by IMEcorePayment gateway integration enabling customers to pay water bills, bus tickets, and other services through Khalti digital wallet.
- eSewacorePayment gateway integration for online bill payments and bus ticket bookings through eSewa platform.
- fonepaycorePayment integration enabling QR code and digital payment options for utility customers.
- NFIWUAN (National Federation of Water and Sanitation Users Associations Nepal)coreStrategic partnership with national federation of water users for widespread deployment of WaterMark solutions.
- FEDWASUN (Federation of Water Supply and Sanitation Users National)corePartnership with national federation supporting deployment of smart water solutions across member organizations.
- Smart WASH SolutionsminorPartnership for smart water, sanitation, and hygiene (WASH) technology solutions.
- BusSewa Ticketing Pvt. Ltd.coreSubsidiary company handling Nepal's first real-time bus ticketing platform. BusSewa provides live seat availability, online payments, and SMS confirmations for bus passengers across Nepal.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Diyalo Technologies competitors and assessment
Company assessmentBroad incumbents
- Itron: Itron is a global provider of smart metering, AMI networks, and utility analytics for water, electricity, and gas utilities. It represents the multinational incumbent competing for the same utility-billing and metering workstreams that Diyalo digitizes, but at a far larger scale.
- Schneider Electric (EcoStruxure): Schneider Electric's EcoStruxure platform delivers grid and utility management, including energy and water operator suites with IoT and analytics. It is comparable as a broad incumbent platform for utility operations, billing, and distribution automation.
- Kamstrup: Kamstrup is a Danish provider of smart metering solutions for heat, water, and electricity with strong analytics and remote-reading capabilities. It competes in the metering and consumption data layer of utilities, overlapping with Diyalo's mobile meter reading and automated monitoring features.
- Aclara (Hubbell): Aclara, a Hubbell company, provides smart infrastructure solutions for electric and water utilities including AMI, metering, and sensor-based monitoring. It is comparable to Diyalo's water quality and distribution monitoring modules but at a much larger enterprise scale.
- Landis+Gyr: Landis+Gyr is a global leader in smart metering and grid management for electricity, water, and gas utilities. It competes in the same operational technology and metering space as Diyalo's ElectricMark and WaterMark solutions, especially where IoT and AMI deployments are scaling.
- Trimble Water (Trimble Unity): Trimble's water utility software portfolio (formerly Cityworks/Telvent) provides GIS-based asset, work-order, and operations management to municipal water utilities. It addresses similar use cases to Diyalo's GIS-based asset management and WaterMark modules for mid-sized utilities.
Direct peers
- Fluentgrid: Fluentgrid is an India-headquartered vertical-SaaS provider offering utility billing, metering, and customer management platforms to water and electricity utilities in emerging markets. It is the closest geographic and business-model analog to Diyalo's WaterMark and ElectricMark stacks, targeting similar government and municipal customers in South Asia.
- redBus: redBus is India's largest real-time intercity bus ticketing platform with operator-side inventory and digital payments. It is the most direct functional comparable to BusSewa for online real-time seat booking, ticket issuance, and operator commission revenue in South Asia.
Others
- Bentley Systems: Bentley Systems provides infrastructure engineering software including water and utility digital twin and asset management. It operates upstream of Diyalo's GIS-based asset management and infrastructure planning offerings as an adjacent/ecosystem-level participant in utility digitization.
- Esri: Esri is the leading GIS mapping platform and an enabling technology layer for utility asset management. Diyalo's GIS-based asset mapping, route optimization, and expansion planning modules are built on or comparable to Esri's ArcGIS ecosystem, making it a key adjacent/ecosystem player.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Diyalo Technologies social profiles
Digital presenceDiyalo Technologies compliance and trust
Trust signalCompliance2 records
Diyalo Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Diyalo Technologies leadership team
Management profileNumber of profiles
Profiles10 records
Diyalo Technologies subsidiaries and ownership
Company hierarchySubsidiaries4 records
Diyalo Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Diyalo Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Diyalo Technologies
What does Diyalo Technologies do?
Diyalo Technologies builds and operates integrated cloud-based ERP and IoT-enabled management platforms for water utilities, electricity providers, irrigation authorities, environmental monitoring, and public transportation in Nepal. Its flagship offerings — WaterMark, ElectricMark, GM-Irrigation, GreenMark, BusSewa, VMIS, and a Climate & Disaster Monitoring system — automate billing, metering, distribution, vehicle/asset tracking, and environmental data collection for government utilities, municipalities, development committees, and transport operators, with BusSewa also serving individual commuters through mobile ticketing.
Is Diyalo Technologies a public or private company?
Diyalo Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Diyalo Technologies founded?
Diyalo Technologies was founded in 2014. It employs 51 to 100 people.
Where is Diyalo Technologies based?
Diyalo Technologies is headquartered in Kathmandu, Nepal, in the Asia region.
How does Diyalo Technologies make money?
Three revenue lines are on record. Enterprise Software Licensing is the primary driver. The others are transportation Ticketing Platform and ioT Hardware and Monitoring Systems.
Who are Diyalo Technologies's main competitors?
Broad incumbents on record are Itron, Schneider Electric (EcoStruxure), Kamstrup, Aclara (Hubbell), Landis+Gyr and Trimble Water (Trimble Unity). Direct peers are Fluentgrid and redBus. Others are Bentley Systems and Esri.
Does Diyalo Technologies have an API?
No public API is recorded for Diyalo Technologies.
What industry is Diyalo Technologies in?
Diyalo Technologies's product category is Utility Management Software. Its primary akta.pro industry code is EUANAIAI, Digital Self-Service & Customer Portals (web/mobile, e-bill, notifications, consumption dashboards), with a secondary code of EUADAPAK, Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring). Its NAICS code is 518210 and its SIC code is 3824.