Cybernaptics

What Cybernaptics does

Cybernaptics is a Mauritius-headquartered IT solutions provider founded in 2009, operating a portfolio that spans IT managed services, infrastructure design and supply, business applications and ERP consulting, integration services, cybersecurity, and contracting (WiFi, CCTV, access control, cabling). The company also builds and sells a set of proprietary software products: the Algorythmics RegTech platform (Mauritius' first, covering FATCA, CRS, AML, EKYC, and back-office automation using Python, ML, AI, RPA, OCR, and data analytics), a Warehouse Management System available as on-premise or SaaS, TagIT asset tracking, GuestWho visitor management, SalesFlex mobile POS, and IoT solutions for logistics, retail, hospitality, and smart agriculture. Underlying technologies include Python/ML/OCR stacks, IoT with infra-red and RFID sensors, and integrations with Microsoft Dynamics, Odoo, Zebra Technologies hardware, and Keepit SaaS backup.

The company sells into a diversified vertical base spanning financial services, healthcare, hospitality, retail, transport and logistics, manufacturing, and government, with named customers including AfrAsia Bank, CIM Finance, SICOM, Constance Hotels & Resorts, Winner Supermarket, Clinique du Nord, MFD, and CIEL. GTM combines a consultative direct sales motion (quote-based, multi-year contracts) with regional presence through wholly-owned subsidiaries in Kenya (Cybernaptics Africa), Madagascar, and South Africa, complemented by event-driven demand generation (Traceability Summit Nairobi) and a partner channel (Automation Anywhere for RPA, Zebra Technologies as a Business Premium Partner, GS1 Kenya for traceability standards, Keepit for SaaS backup). A separate Cyberskills subsidiary provides professional IT training, and the group sits under a Cybernaptics Holdings parent managed by Viv Padayatchy alongside independent investors. Pricing is not publicly disclosed across any line; revenue model blends managed-services recurring contracts, hardware sales, professional services, and growing subscription/recurring revenue from RegTech (Algorythmics) and Keepit backup.

Name

Cybernaptics

Legal name

Cybernaptics Ltd

Website

https://cybernaptics.mu

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Cybernaptics is a Mauritius-based IT solutions provider offering managed services, infrastructure, ERP, RPA, cybersecurity, IoT, and proprietary software (WMS, asset tracking, visitor management, RegTech) to enterprises across financial services, healthcare, retail, hospitality, logistics, and manufacturing in Mauritius, Kenya, and Madagascar.

Ownership category

akta.pro rank

Product category

IT Services and Enterprise Software Solutions

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Software Publishers (513210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro industry

PRIMARYBPAHAEAG

Cybersecurity & Identity Consulting

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Technology & Digital Consulting

SECONDARYBPAHAFAF

Privacy, Data Protection & Cyber Governance (GRC)

Business & Public Services/Professional Services (Legal, Accounting, Consulting)/Risk, Compliance & Governance Advisory

SECONDARYBPAEAIAI

Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Digital Workplace & End-User Computing Services

Keywords

• IT managed services
• Enterprise IT consulting
• Regulatory technology solutions
• Warehouse management software
• IoT industrial solutions

Headquarters

HQ city

Port Louis

HQ country

Mauritius

HQ region

Africa

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Managed Services: Ongoing managed services providing reliable IT support, freeing up client IT managers and senior resources for strategic initiatives. Includes proactive monitoring, maintenance, and support.
2. IT Infrastructure: Expert design, supply, and support for large infrastructure projects in partnership with leading vendors. Precise, reliable infrastructure solutions for enterprise clients.
3. Business Applications & Consulting: Full suite of services refining operational and strategic business areas including ERP, CRM, and custom software development to streamline processes and enhance efficiency.
4. Software Development: Custom software development, application maintenance, testing, and implementation of new projects.
5. Cybersecurity: Risk assessment, threat mitigation, and comprehensive cybersecurity protection including IT security audits, penetration testing, and compliance reviews.
6. Integration Services: System integration for enhanced data flow and efficiency including ERP, CRM, POS, API integration, and native device integrations with Zebra and other hardware.
7. Contracting: Comprehensive contracting for WiFi, CCTV, access control, and electrical solutions from design to installation including cabling and IoT implementation.
8. Algorythmics RegTech Services: FATCA, CRS, AML, EKYC, and Back Office Automation services on the Algorythmics platform leveraging AI, RPA, and data analytics.
9. Keepit SaaS Backup: Cloud data backup services with flat pricing and unlimited storage for Microsoft 365, Google Workspace, and Salesforce.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

Cybernaptics is an IT solutions provider that delivers managed IT services, IT infrastructure design and supply, business applications and consulting, system integration, cybersecurity and contracting to enterprises across Mauritius, Kenya and Madagascar. Layered on top of these services, the company sells proprietary software products including the Algorythmics RegTech platform (FATCA/CRS/AML/EKYC/Back Office Automation), a Warehouse Management System, the Guest Who Visitor Management System, TagIT Asset Tracking, SalesFlex Mobile POS, IoT Object Counting and Recognition, and resells Keepit SaaS backup and Automation Anywhere RPA capabilities.

Product overview

Cybernaptics is an IT solutions provider offering a portfolio of technology products and services centered around a unified offering of managed IT services augmented by specialized software solutions. The core product portfolio includes: the Algorythmics RegTech platform (Mauritius' first regulatory compliance platform for FATCA, CRS, AML, EKYC, and Back Office Automation); the Warehouse Management System (WMS) available as on-premises or SaaS; the Guest Who Visitor Management System; TagIT Asset Tracking; SalesFlex Mobile POS/Distribution; and IoT solutions. Services include IT Managed Services, IT Infrastructure, Business Applications & Consulting, Integration Services, Cybersecurity, and Contracting. The company operates with strategic partnerships: Automation Anywhere for RPA services, Zebra Technologies as a Business Premium Partner for hardware, and GS1 Kenya for traceability standards. The portfolio is delivered primarily to businesses in Mauritius, Kenya, and Madagascar across healthcare, retail, transport & logistics, manufacturing, hospitality, and finance industries.

Differentiator

Problem solved

Functional benefit

Brands

• TagIT: Asset tracking solution enabling full visibility of assets from receiving and storing to maintenance and dispatch
• Guest Who
• SalesFlex
• Algorythmics

Products and services

• Algorythmics RegTech Platform Mauritius' first Regulatory Technology platform providing FATCA, CRS, Anti-Money Laundering (AML), Electronic Know Your Customer (EKYC) and Back Office Automation services for financial institutions, compliance teams and corporate services firms.
• Warehouse Management System (WMS) End-to-end warehouse management solution available as standalone on-premises system or cloud-hosted SaaS, providing visibility into inventory across multiple warehouses and distribution centres for logistics, retail and manufacturing operators.
• Guest Who Visitor Management System Electronic visitor management system for hotels, businesses, public buildings and gated communities, deployable on tablet or self-service kiosk, with digital badge issuance, real-time logs and notifications compliant with Health & Safety and Data Protection regulations.
• TagIT Asset Tracking Asset tracking solution providing full visibility of assets from receiving and storing through maintenance and dispatch, including check-in/check-out, tagging, location mapping, depreciation and warranty tracking, scheduled maintenance and reporting.
• SalesFlex Mobile Distribution System Mobile Point of Sale Android application enabling wireless mobility of sales teams, with online/offline data security, on-site thermal printing, stock reconciliation, ERP/accounting system integration and detailed reporting for retailers and distributors.
• Object Counting and Object Recognition IoT-based solution for counting and identifying physical objects using infra-red sensors for automatic unit counting and RFID-based scanners with electronic chip tags for object recognition across industrial logistics, warehousing, supply chain and retail.
• Internet of Things (IoT) Solutions IoT solutions deploying smart devices with electronic sensors for measuring and monitoring specific parameters, connected to the internet for real-time cloud data streams via dashboards, applied to industrial logistics, warehousing, supply chain, smart agriculture and energy/utilities management.
• Keepit SaaS Backup and Recovery Cloud data protection solution for Microsoft 365, Google Workspace and Salesforce, storing data in Keepit's private, tamper-proof cloud infrastructure separate from the SaaS providers, with flat pricing, unlimited storage and compliance-ready retention for GDPR, HIPAA and DORA.
• Robotic Process Automation (RPA) Services RPA services delivered via the Automation Anywhere partnership, deploying software bots that automate repetitive compliance tasks such as KYC and Financial Transaction Monitoring for financial services and compliance industry clients in Mauritius.
• IT Managed Services Ongoing managed IT services and support providing proactive monitoring, maintenance and technical expertise across a wide range of technologies and vendors, freeing client IT managers and senior resources for strategic business initiatives.
• IT Infrastructure Services Expert design, supply and support for large IT infrastructure projects in partnership with leading vendors, including server room cabling with Cat6A, Cat7 or fiber optic systems for enterprise clients.
• Business Applications and Consulting Full suite of services refining operational and strategic business areas, including ERP implementations (Microsoft Dynamics, Odoo), CRM, business intelligence, custom software development and process optimization for enterprise clients.
• Integration Services Expertise in integrating business systems for enhanced data flow and efficiency across CMS, ERP, Mobile, CRM, Helpdesk, POS configuration, API integration (SOAP, REST, WCF), native device integration (fingerprint devices, Zebra hardware), IoT and WordPress for financial, logistics, retail and industrial clients.
• Cybersecurity Services Robust cybersecurity services covering risk assessment, threat mitigation, IT security audits, vulnerability assessment, penetration testing, cloud and endpoint security evaluation, backup recovery testing and compliance reviews for enterprise clients.
• IT Security Audit Service Dedicated IT Security Audit service launched in October 2025, providing risk and vulnerability assessment, penetration testing, user access review, cloud and endpoint security evaluation, backup recovery testing and compliance reviews for enterprise clients.
• Contracting Services Comprehensive contracting for WiFi, CCTV, access control and electrical solutions from design to installation, including cabling services for server rooms, IoT implementation, PABX installation, alarms and access points for enterprise clients.

Quantifiable outcome

• Reduced IT operational costs through managed services freeing up IT Manager and senior resources
• +2 more outcomes

Named customers30 records

Segments8 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability8 records

Feature9 records

Partnerships

Four partnerships are on record, tiered core.

• GS1 KenyacoreStrategic or Co-development Partner · 16 August 2022Collaborative partnership at the Traceability Summit in Nairobi (August 2022). GS1 Kenya, a non-profit within the global GS1 network, provides standards governance for supply chain efficiency and visibility. Cybernaptics brings industry proficiency to this alliance focusing on traceability solutions in Africa.
• Zebra TechnologiescoreTechnology or Integration · 16 August 2022Strategic collaboration with Zebra Technologies (manufacturer of mobile terminals, printers, barcode readers, and RFID chips) for cutting-edge traceability hardware. Cybernaptics is a Zebra Business Premium Partner providing complete end-to-end solutions including hardware supply, software integration, installation, and training. Collaboration includes both technological integration and partnership certification.
• University of MauritiuscoreStrategic or Co-development Partner · 3 November 2021Research Collaboration Agreement (RCA) signed November 3, 2021 for Robotics Process Automation and Artificial Intelligence research. Cybernaptics sponsors UoM postgraduate student research in RPA and AI, bridging academic research and practical industry applications. Partnership includes forum-debate on Future of Work and Digital Transformation.
• Automation AnywherecoreTechnology or Integration · 14 November 2020Partnership with Automation Anywhere, global RPA market leader listed as Leader in Gartner Magic Quadrant. Cybernaptics is a Fully Certified Partner providing Intelligent Automation driven RPA technologies towards Financial Services and Compliance industry across Mauritius and key African regions. Partnership enables democratization of RPA for compliance automation, KYC, and financial transaction monitoring.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Emerging players

• Tookitaki: RegTech company focused on AML, sanctions screening, and compliance analytics — directly comparable to Algorythmics' RegTech offering though operating at greater scale and geographic breadth.

Broad incumbents

• UiPath: Global RPA platform leader with direct overlap with Cybernaptics' Automation Anywhere-led RPA practice; both target compliance and financial services automation but UiPath owns the underlying platform.
• Altron: Large South African IT conglomerate with managed services, software, and integration offerings across multiple African geographies — competing for the same enterprise IT transformation wallet.
• Liquid Intelligent Technologies: Pan-African technology group spanning connectivity, cloud, and managed services across the continent; a larger incumbent competitor pursuing enterprise digital transformation deals that Cybernaptics also targets.
• NTT Data (formerly Dimension Data): Global IT services firm with deep African roots and broad portfolio across consulting, infrastructure, and cybersecurity — a much larger competitor for large enterprise and government contracts.

Regional players

• DTOS: Mauritius-based IT services and consulting firm serving the local financial services and corporate market — a head-to-head regional peer in Cybernaptics' core Mauritius territory.

Direct peers

• BUI: South African Microsoft-focused IT consultancy delivering cloud, security, and managed services to enterprise and mid-market clients — comparable in mid-market enterprise IT services positioning.
• TechnoBrain: Pan-African IT services and solutions provider offering ERP implementation, managed services, and proprietary software products across multiple African countries — a close comparable in business model and geography.
• In2IT Technologies: South Africa-headquartered IT consulting and managed services firm serving enterprise clients across Africa, with overlapping capabilities in application services, integration, and infrastructure delivery.
• Adapt IT: South African IT services and software solutions provider serving multiple verticals including financial services, manufacturing, and retail — comparable vertical mix and enterprise software + consulting model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xfacebook.com/cybernapticsltd
• YouTubeyoutube.com/channel/UC3mznh6XWzherqW2s9DDm3A
• Facebookfacebook.com/cybernapticsltd
• LinkedInlinkedin.com/company/cybernaptics-ltd
• Instagraminstagram.com/cybernaptics_ltd19

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cybernaptics