Zorgbureau De Puzzel

What Zorgbureau De Puzzel does

Zorgbureau De Puzzel is a Dutch private youth care provider founded in 1998 and headquartered in Bergen op Zoom, Netherlands. The organization delivers tailored care, guidance, and support to approximately 120 children and young adults (ages 3-25) with intellectual disabilities, physical disabilities, or behavioral and family challenges, including diagnoses such as ASS (ASD), ADHD, and LVB (mild intellectual disability). The company operates under the legal entity JoKi-C B.V. (Jonge Kind behandelcentrum) and is currently consolidating with sister organization JoKi-C into a single unified operating structure, policy framework, and digital Kwaliteitshandboek. Approximately 30 professionals staff the organization across two Bergen op Zoom facilities (the head office at Zuidzijde Haven 11 and a residential Woonvorm at Auvergnestraat 25) and a Breda support location.

The care offering comprises six integrated service lines: Logeeropvang (overnight respite care in a monumental building, accommodating up to 9 children per weekend), Groepsopvang (group care for ages 3-21), Beschermd Wonen (protected living for adolescents 15-20 with complex psychiatric needs, running 3-4 year development programs), Begeleide Omgang (supervised contact for youth protection cases), Ambulante Begeleiding Thuis (home-based family and individual support), and Ambulante Begeleiding op School (in-school 1-on-1 support). Services are delivered at the organization's own facilities, clients' homes, schools, or other preferred locations. The technology stack is intentionally minimal: NEDAP ONS is used solely for client administration and invoicing, with no proprietary platform, app, API, or digital product offering.

Revenue is generated entirely through Dutch statutory care frameworks — Jeugdwet (Youth Act), Wet Maatschappelijke Ondersteuning (WMO), and Wet Langdurige Zorg (WLZ) — billed either as Zorg In Natura (contracted care) or via Persoonsgebonden Budgeten (personal budgets, PGB). Referrals and commissioning flow from municipalities (jeugdprofessionals and WMO-adviseurs) in West-Brabant West, West-Brabant Oost, and the province of Zeeland, as well as from youth protection services and direct family inquiries via an online intake form. Pricing is not publicly disclosed; staff are compensated under the CAO VVT collective labor agreement for the care sector. The organization is Wkkgz- and GDPR (AVG)-compliant, with an independent klachtenfunctionaris and external disputes handling via Klachtenportaal Zorg.

Name

Zorgbureau De Puzzel

Legal name

Jonge Kind behandelcentrum, JoKi-C B.V.

Website

https://zorgbureaudepuzzel.nl

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

11–50 employees

Short description

Zorgbureau De Puzzel is a Dutch private youth care provider serving approximately 120 children and young adults with intellectual, physical, or behavioral challenges in West-Brabant and Zeeland via six integrated care services funded by Dutch statutory frameworks.

Ownership category

akta.pro rank

Product category

Youth Care and Disability Support Services

NAICS

Child and Youth Services (62411), Residential Intellectual and Developmental Disability Facilities (623210), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHSAAAIAL

Respite Care for Families of Children with Disabilities

Home & Personal Services/Childcare, Babysitting & Nanny Services/Special Needs & Inclusive Childcare Services

SECONDARYHSAAAIAC

Down Syndrome & Intellectual/Developmental Disabilities (IDD) Childcare

Home & Personal Services/Childcare, Babysitting & Nanny Services/Special Needs & Inclusive Childcare Services

Keywords

• Youth care services
• Disability support
• Residential care
• Ambulatory support
• Supervised contact

Headquarters

HQ city

Bergen Op Zoom

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government-funded care contracts: Revenue is generated through government-funded care agreements with municipalities under the Jeugdwet (Youth Act), Wet Maatschappelijke Ondersteuning (WMO), and Wet Langdurige Zorg (WLZ), billed either as ZIN (contracted care) or PGB (personal budget). The organization uses NEDAP ONS software for client administration and invoicing to municipalities or budget holders.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Zorgbureau De Puzzel delivers tailored care, guidance, and support services for children and young adults (ages 3-25) with intellectual/physical disabilities or behavioral and family problems. Services include overnight respite care, group care, protected living, supervised contact, and ambulatory support delivered at home, at the organization's own facilities, or in schools across the West-Brabant and Zeeland regions in the Netherlands.

Product overview

Zorgbureau De Puzzel is a healthcare organization providing integrated care and support services to children and (young) adults with family/behavioral problems or intellectual/physical disabilities in the regions of West-Brabant West, West-Brabant Oost, and Zeeland, Netherlands. The organization operates a unified care platform offering six core services: Logeeropvang (overnight respite care), Groepsopvang (group care), Beschermd Wonen (protected living), Begeleide Omgang (supervised contact), Ambulante Begeleiding Thuis (home-based ambulatory support), and Ambulante Begeleiding op School (school-based ambulatory support). These services are delivered at the organization's own locations or at clients' homes, schools, or other preferred settings, funded through youth care law (Jeugdwet), WMO, and WLZ/PGB arrangements.

Differentiator

Problem solved

Functional benefit

Products and services

• Logeeropvang (Respite/Overnight Care) Overnight care service for youth aged 4-24 years in a monumental building in Bergen op Zoom, accommodating up to 9 children per weekend. Three weekends per month offer mixed groups; once monthly there is a specialized weekend for teenagers with ASD, ADHD, or mild intellectual disability aged 12-21.
• Groepsopvang (Group Care) Group care for youth and young adults aged 3-21 with various conditions (LVB, Autism, ADHD). Services are provided on Wednesday afternoons, weekends, and school holidays, focusing on social skills, ADL support, and independence.
• Beschermd Wonen (Protected Living) Temporary residential care for adolescents aged 15-20 with complex, multiple problems (ADHD, ASD) with or without mild intellectual disability, located in Bergen op Zoom city center. The program follows a three-phase development toward self-responsibility over approximately 3-4 years.
• Begeleide Omgang (Supervised Contact) Supervised contact between parents/guardians and children to restore or improve relationships. Offers maintenance contacts, complex contacts, and safety contacts, provided at home, in public spaces, or at De Puzzel's location in Bergen op Zoom.
• Ambulante Begeleiding Thuis (Ambulatory Support at Home) Family system support, individual support for young adults from the WMO, and temporary caregiver relief. Addresses parenting support, child development, and family balance using methodologies like Verbindend Gezag, solution-focused work, and Geef me de 5.
• Ambulante Begeleiding op School (Ambulatory Support at School) 1-on-1 support within school settings (preschool, primary, secondary, vocational education) for youth with ASD, ADHD, language delays, or mild intellectual disability. Provides tools for teachers and students, focusing on individual learning goals and personal growth.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• JoKi-C B.V.coreStrategic or Co-development PartnerJoKi-C B.V. is a closely integrated sister organization operating under the same organizational umbrella. De Puzzel and JoKi-C are in a process of being consolidated into a single operating structure, with unified policies, quality frameworks, and administrative systems. They share a common quality management approach, complaints procedure, and GDPR/privacy framework. A joint internship for policy and quality management is being supervised at Paardeweide 8, Breda.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Intermetzo: Dutch provider of youth care, orthopedagogical treatment, and special education. Offers residential, foster care, and ambulatory services funded through Jeugdwet and WLZ, closely mirroring De Puzzel's mix of residential (Beschermd Wonen-like), ambulatory, and supervised contact services.
• Pactum Jeugd- en Opvoedhulp: Larger Dutch youth and family care organization providing ambulatory, residential, and intensive pedagogical support. Operates across multiple Dutch regions under similar statutory funding frameworks (Jeugdwet, WMO), with comparable target client group of youth with behavioral and family problems.
• Triade Vitree: Dutch care organization providing youth, disability, and psychiatric care services including residential, ambulatory, and specialized treatment. Operates under Jeugdwet, WMO, and WLZ with similar target client groups (youth with complex psychiatric and developmental needs).
• Synergie Jeugdhulp: Regional Dutch youth care provider directly linked on De Puzzel's own website, offering ambulatory and group-based youth support services in overlapping regions. Highly comparable in service model, target clients (youth with developmental/behavioral needs), and statutory funding mechanisms (Jeugdwet/WMO).
• JoKi-C B.V. (Jonge Kind behandelcentrum): Sister organization under common ownership, currently being consolidated with De Puzzel. Provides treatment and care for young children with developmental needs in overlapping Dutch regions, with shared quality, complaints, and policy frameworks—effectively the most direct peer in service and operational model.

Broad incumbents

• Pluryn: One of the largest Dutch youth care and disability providers, offering a wide continuum of residential, ambulatory, and specialized care services. Significantly larger scale and broader regional coverage than De Puzzel, with overlapping client populations and statutory funding mix.
• Philadelphia Zorg: Major Dutch care provider for people with intellectual disabilities, offering supported living, day programs, and ambulatory support nationally. Overlaps with De Puzzel's Beschermd Wonen and ambulatory services for IDD clients (LVB, ASS), though at much greater scale.
• 's Heeren Loo: Largest Dutch care provider for people with intellectual and developmental disabilities, with a national footprint of residential locations, ambulatory support, and day programs. Comparable in target population (IDD) and statutory funding mix (WLZ, WMO, Jeugdwet) but at substantially larger scale.
• De Koraal Groep: Dutch youth care and special education provider offering residential treatment, ambulatory support, and educational services. Comparable in statutory funding and target populations with intellectual and behavioral challenges, with overlapping Jeugdwet-funded service delivery.

Regional players

• Jeugdformaat: Regional Dutch youth care provider in the Haaglanden region offering family support, ambulatory care, and residential youth care. Comparable in Jeugdwet-funded service delivery model, though primarily operating in a different Dutch region than De Puzzel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/zbdepuzzel
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/zorgbureau-de-puzzel-b.v.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zorgbureau De Puzzel