knowmore Legal Service

What knowmore Legal Service does

Knowmore Legal Service is an Australian non-profit community legal centre that provides free, specialist legal and related support services to survivors of institutional child sexual abuse and members of the Stolen Generations. Established following the Royal Commission into Institutional Responses to Child Sexual Abuse, the organization delivers trauma-informed legal advice, financial counselling, and Aboriginal and Torres Strait Islander support services, with cultural safety embedded through a Lived Experience Advisory Panel and an Elder in Residence.

The organization is funded primarily through grants from three Australian Government agencies—the Attorney-General's Department, the Department of Social Services, and the National Indigenous Australians Agency—and operates as a designated provider under the National Redress Scheme and the Western Australian Stolen Generations Redress Scheme. Services are delivered at no cost to clients across offices in Sydney, Melbourne, Brisbane, and Perth, with outreach extending to northern and remote Australia.

Knowmore's operating model is built on deep referral networks with Aboriginal community-controlled organizations, including Yokai, Yorgum, and the Kimberley Stolen Generations Aboriginal Corporation. Its core capability lies in combining legal expertise with culturally appropriate, survivor-centered practice. With 51-100 employees, the organization operates at scale within the Australian community legal sector but remains structurally dependent on continued government funding and policy support.

Name

knowmore Legal Service

Legal name

Knowmore Legal Service Limited

Website

https://knowmore.org.au

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

51–100 employees

Short description

Knowmore Legal Service is an Australian non-profit community legal centre providing free specialist legal and financial counselling services to survivors of child sexual abuse and the Stolen Generations, funded by Australian Government grants and operating across four major cities.

Ownership category

akta.pro rank

Product category

Community Legal Services

NAICS

Other Legal Services (54119), Legal Services (5411), Other Individual and Family Services (624190), Human Rights Organizations (813311)

SIC

Services-Legal Services (8111), Services-Social Services (8300)

akta.pro primary industry

Legal Aid & Client Advocacy Services (BPAGAEAM)

akta.pro secondary industry

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

Keywords

• Community legal services
• Trauma-informed legal support
• Redress scheme assistance
• Survivor advocacy services
• Financial counselling services

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Government Funding: Knowmore is primarily funded by the Commonwealth Government, represented by the Attorney-General's Department, the Department of Social Services, and the National Indigenous Australians Agency. The service is provided free to all clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Knowmore Legal Service is an independent community legal centre that provides free, trauma-informed legal advice and assistance, social support and counselling, Aboriginal and Torres Strait Islander cultural support, and financial counselling to survivors of institutional childhood sexual abuse and the Stolen Generations across Australia. Services are delivered through a national phone line, in-person consultations at offices in Sydney, Melbourne, Brisbane, and Perth, and outreach to remote and regional communities, with no fees charged to clients.

Product overview

Knowmore Legal Service is a nationwide free and confidential community legal centre providing a unified suite of trauma-informed services for survivors of childhood sexual abuse and the Stolen Generations. The core offerings consist of legal advice and assistance, support services (including social work and counselling), specialised Aboriginal and Torres Strait Islander support with cultural advisors, and financial counselling. These services are delivered across multiple redress and compensation pathways including the National Redress Scheme, WA Stolen Generations Redress Scheme, and Territories Stolen Generations Redress Scheme. All services are provided free of charge and are funded by the Commonwealth Government, represented by the Attorney-General's Department, the Department of Social Services, and the National Indigenous Australians Agency.

Differentiator

Problem solved

Functional benefit

Products and services

• Legal Advice and Assistance Free, trauma-informed legal advice and assistance for survivors of childhood sexual abuse, helping them understand their rights, explore compensation options, and navigate redress and justice-making pathways including civil litigation, criminal justice processes, and redress scheme applications.
• Support Services Social support services including counselling and wellbeing assistance delivered by social workers and counsellors to support survivors through their healing journey alongside legal advice.
• Aboriginal and Torres Strait Islander Support Specialised cultural support for First Nations peoples, including Aboriginal Engagement Advisors who provide culturally safe assistance to Stolen Generations survivors and First Nations survivors of childhood sexual abuse and their families.
• Financial Counselling Free financial counselling services to help survivors manage their finances, understand redress payments, and make informed decisions about compensation and ongoing financial wellbeing.

Quantifiable outcome

• 38%+ of clients are First Nations peoples
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Yokai: Healing our SpiritcoreStrategic or Co-development Partner · 1 December 2025Yokai: Healing our Spirit is funded to support survivors through the WA Stolen Generations Redress Scheme application process, providing practical help, emotional support and cultural guidance.
• Yorgum Healing ServicescoreStrategic or Co-development Partner · 1 December 2025Yorgum Healing Services is funded to support survivors through the WA Stolen Generations Redress Scheme application process, providing practical help, emotional support and cultural guidance.
• Kimberley Stolen Generations Aboriginal CorporationcoreStrategic or Co-development Partner · 1 December 2025Kimberley Stolen Generations Aboriginal Corporation is funded to support survivors through the WA Stolen Generations Redress Scheme application process, providing practical help, emotional support and cultural guidance.
• Human Rights Act for NSW AlliancecoreStrategic or Co-development Partner · 1 October 2025Knowmore actively contributes to the Human Rights Act for NSW Alliance campaign, advocating for the rights of children, victims and survivors to be recognised and protected in law. CEO Jackie Mead and Senior Advocacy Officer Melanie Morgan participate in Alliance activities and advocacy efforts.
• Community Legal Centres NSWminorStrategic or Co-development PartnerCommunity legal centre peak body partnership and collaboration on advocacy issues affecting survivors.
• Australian Charities and Not-for-profits Commission (ACNC)minorStrategic or Co-development PartnerRegistered charity with ACNC, demonstrating compliance and accountability as a charitable organisation.
• Link-UpcoreStrategic or Co-development PartnerLink-Up provides administrative and wellbeing support to applicants of the WA Stolen Generations Redress Scheme, working alongside Knowmore to support survivors through the process.

Scale indicators3 records

Recent moves9 records

Expansion highlights5 records

Emerging players

• Blue Knot Foundation: National organisation supporting adult survivors of childhood trauma, including complex trauma and abuse. Comparable given shared client base of adult survivors of childhood abuse and trauma-informed practice, but focused on counselling, research, and helpline rather than legal advice.
• The Healing Foundation: Stolen Generations-focused Aboriginal organisation supporting healing and reparations for members of the Stolen Generations and their descendants. Comparable given direct overlap on Stolen Generations redress support and Aboriginal-led practice, complementing Knowmore's legal advice role.
• Bravehearts: National child protection organisation focused on prevention, education, and support for survivors of child sexual abuse. Comparable given shared focus on child sexual abuse survivors and advocacy, though more prevention-oriented and broader in scope than Knowmore's legal aid remit.

Broad incumbents

• Victoria Legal Aid: State-wide legal aid commission providing a broad range of legal services including representation for survivors of family violence and child abuse. Broader incumbent given wider remit (criminal, family, civil) and state government funding, but overlapping client base in abuse-related civil and family law matters.
• Legal Aid Queensland: State legal aid commission delivering generalist legal services across Queensland. Broad incumbent with overlapping role in serving abuse survivors and disadvantaged clients, but generalist rather than specialist redress provider like Knowmore.
• Legal Aid Western Australia: State legal aid commission operating in the same jurisdiction as Knowmore's Perth office, providing generalist legal services including family and criminal law. Broad incumbent with overlapping clientele, especially relevant given WA's removal of limitation periods for child sexual abuse claims.
• Legal Aid NSW: State-wide legal aid commission offering legal advice, representation, and community legal education, including child protection and victim-of-crime work. Broad incumbent serving overlapping client populations but without Knowmore's specialist redress focus or Indigenous cultural model.

Direct peers

• Aboriginal Legal Service NSW/ACT: Provides culturally safe legal services to Aboriginal and Torres Strait Islander peoples across NSW and ACT, including in areas of child protection, criminal justice, and civil law. Direct peer to Knowmore given overlapping Indigenous client focus, community-controlled model, and government funding mix.
• National Aboriginal and Torres Strait Islander Legal Services (NATSILS): Peak body for Aboriginal and Torres Strait Islander Legal Services across Australia, representing members delivering culturally appropriate legal assistance. Direct peer given the same funder base (NIAA), Indigenous client base, and advocacy on redress and law reform overlapping with Knowmore's mission.
• North Australian Aboriginal Justice Agency (NAAJA): Provides legal services to Aboriginal and Torres Strait Islander people across the Northern Territory. Direct peer given comparable Indigenous-focused legal aid delivery, multidisciplinary practice, and reliance on Commonwealth and NIAA-style funding — closely aligned with Knowmore's Northern Australia outreach.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/knowmorelegal
• LinkedInlinkedin.com/company/knowmore-legal
• Instagraminstagram.com/knowmorelegal
• Xx.com/Knowmorelegal

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about knowmore Legal Service