KDDI Evolva
Altius Link Corporation (KDDI Evolva) is a Tokyo-based BPO and IT services subsidiary of KDDI Corporation, providing contact center outsourcing, system integration, IT outsourcing, HR/staffing services, and government digital administrative BPO to Japanese enterprises, financial institutions, and government agencies.
- Company typePrivate
- Founded1996
- HeadquartersTokyo, Japan
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
KDDI Evolva firmographics
Firmographics- Name
- KDDI Evolva
- Legal name
- アルティウスリンク株式会社 (Altius Link Corporation)
- Website
- https://k-evolva.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Altius Link Corporation (KDDI Evolva) is a Tokyo-based BPO and IT services subsidiary of KDDI Corporation, providing contact center outsourcing, system integration, IT outsourcing, HR/staffing services, and government digital administrative BPO to Japanese enterprises, financial institutions, and government agencies.
- Ownership category
- akta.pro rank
KDDI Evolva industry classification
Industry- Product category
- Business Process Outsourcing
- NAICS
- Telephone Call Centers (56142), Computer Systems Design and Related Services (54151), Professional Employer Organizations (561330), Human Resources Consulting Services (541612), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Provider Network, Credentialing & Contracting Support (BPAAAFAI)
- akta.pro secondary industries
- Core HR & HRIS (BPACAPAA), HRIS/HCM Implementation & EOR Platform Services (BPACAHAJ)
Keywords
Where KDDI Evolva is headquartered
LocationHeadquarters
- HQ city
- Tokyo
- HQ country
- Japan
- HQ region
- Asia
Markets served
KDDI Evolva business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others
Revenue model
- BPO Services: Outsourcing services including contact center BPO, HR outsourcing, digital government BPO, and assessment/consulting. Revenue is generated through service contracts, likely on a per-seat or managed services basis.
- IT Solutions: Engineer dispatch, IT outsourcing, and system integration services.
- Software/SaaS Subscriptions: Cloud-based platforms including HRstation (staffing management), Carezou (nursing care billing), and voice guidance creation services.
- Directory and Utility Services: 104 telephone directory inquiry service and telegram (Denpoppo) service.
Distribution channels3 records
Marketing channels6 records
KDDI Evolva product offering
Product offeringCore offering
KDDI Evolva (legally Altius Link Corporation) is a Japanese business process outsourcing and IT services company operating under the KDDI group. The company provides contact center BPO, HR outsourcing, system integration, engineer dispatch, IT infrastructure outsourcing, and cloud-based workforce management platforms. It also operates data-driven digital BPO under the Altius One service brand and niche consumer/utility services such as the Denpoppo telegram service, 104 telephone directory inquiries, and the Carezou cloud-based nursing care billing platform.
Differentiator
Problem solved
Functional benefit
Brands
- Altius One: Data-driven digital BPO service brand that resolves business challenges through data analytics
Products and services
- Contact Center Outsourcing (アウトソーシング)
Companies that use KDDI Evolva
Customer profileNamed customers57 records
Segments3 records
Ideal customer profiles4 records
KDDI Evolva technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
KDDI Evolva competitors and assessment
Company assessmentBroad incumbents
- NTT Data Group: Japan's largest IT services and system integration conglomerate, routinely bidding against Altius Link on government DX, public sector IT outsourcing and enterprise system integration mandates.
- Fujitsu Limited: Major Japanese IT services and system integrator providing IT outsourcing, managed services and digital BPO-style offerings that overlap with Altius Link's IT solutions portfolio.
- Accenture Japan: Global consulting and IT services giant with deep Japan operations, competing for the same assessment, consulting, system integration and digital transformation work as Altius Link's assessment and SI services.
Direct peers
- Teleperformance: World's largest contact center BPO operator with Japan presence, comparable outsourced customer support and digital CX operating model targeting Japan enterprise and government buyers.
- Transcosmos: Japan's largest publicly listed BPO and contact center operator, offering nearly identical contact center outsourcing, digital customer service and HR-adjacent services to the same large-enterprise and government buyer base as Altius Link.
- Concentrix: Global BPO/CX leader active in Japan with contact center, HR and digital services, competing for the same multinational and large-enterprise RFPs Altius Link pursues through Altius One and BPO services.
- BellSystem24 Holdings: Major Japanese contact center BPO provider listed on TSE, directly competing for the same inbound/outbound contact center contracts across finance, telecom and public sectors as Altius Link.
- Foundever (formerly Sitel/TTEC): Global CX/BPO operator with Japan operations serving enterprise customer experience, sales and digital support needs in the same segments (financial services, telco, retail) as Altius Link.
- AP Minds (formerly APLUS MARKETING): Japanese BPO specialist providing digital customer experience and contact center services, overlapping heavily with Altius Link's BPO/contact center and digital government offerings.
Emerging players
- Genpact: Global digital BPO and enterprise AI services firm with Japan/APAC presence, increasingly competing for digitally enabled BPO and finance/accounting process transformation work that overlaps with Altius One's data-driven digital BPO focus.
Market position
Customer concentration
KDDI Evolva financial estimates
Financial estimateRevenue estimate
Valuation estimate
KDDI Evolva leadership team
Management profileNumber of profiles
KDDI Evolva funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
KDDI Evolva M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about KDDI Evolva
What does KDDI Evolva do?
KDDI Evolva (legally Altius Link Corporation) is a Japanese business process outsourcing and IT services company operating under the KDDI group. The company provides contact center BPO, HR outsourcing, system integration, engineer dispatch, IT infrastructure outsourcing, and cloud-based workforce management platforms. It also operates data-driven digital BPO under the Altius One service brand and niche consumer/utility services such as the Denpoppo telegram service, 104 telephone directory inquiries, and the Carezou cloud-based nursing care billing platform.
Is KDDI Evolva a public or private company?
KDDI Evolva is a private company. It is classified as corporate owned and is currently operating.
When was KDDI Evolva founded?
KDDI Evolva was founded in 1996. It employs 5,001 to 10,000 people.
Where is KDDI Evolva based?
KDDI Evolva is headquartered in Tokyo, Japan, in the Asia region.
How does KDDI Evolva make money?
Four revenue lines are on record. BPO Services are the primary driver. The others are IT Solutions, software/SaaS Subscriptions and directory and Utility Services.
Who are KDDI Evolva's main competitors?
Broad incumbents on record are NTT Data Group, Fujitsu Limited and Accenture Japan. Direct peers are Teleperformance, Transcosmos, Concentrix, BellSystem24 Holdings, Foundever (formerly Sitel/TTEC) and AP Minds (formerly APLUS MARKETING). Genpact is listed as an emerging player.
Does KDDI Evolva have an API?
No public API is recorded for KDDI Evolva.
What industry is KDDI Evolva in?
KDDI Evolva's product category is Business Process Outsourcing. Its primary akta.pro industry code is BPAAAFAI, Provider Network, Credentialing & Contracting Support, with a secondary code of BPACAPAA, Core HR & HRIS. Its NAICS code is 56142 and its SIC code is 7370.