City of Bay City, TX

What City of Bay City, TX does

City of Bay City, TX is the incorporated municipal government and county seat of Matagorda County, Texas, serving approximately 18,000 residents across more than six square miles along the Gulf Coast, 90 miles southwest of Houston. The city operates under a City Manager form of government adopted by voter referendum in May 2019, with Mayor Robert K. Nelson leading policy direction and City Manager Scotty Jones executing day-to-day operations across twelve functional departments including police, fire, public works, water services, utility billing, parks and recreation, public library, municipal court, finance, and planning and development.

The city's core service platform is delivered through a CivicPlus-powered e-government website (baycitytx.gov) integrated with SeeClickFix (Bay City 4U citizen engagement app), Hyper-Reach (emergency notifications), CivicClerk (council agendas/minutes), Municipal Online Payments (utility and fee billing), and rec1 (facility reservations). Service lines span utility billing (water, sewer), building permits, code compliance, emergency preparedness (hurricane guides), public safety, parks (Riverside Park), library services (with a Sargent Branch), and municipal court. The city also operates a wholly-owned Bay City Community Development Corporation and a Bay City Regional Airport.

Revenue is generated through property taxation, utility billing, building permits and contractor registration fees, and code compliance fees and penalties, all collected within the city's exclusive jurisdictional authority. Pricing for individual services is not publicly disclosed on the website; residents and contractors transact directly with departments or through the online portal. The customer base is structurally captive: residents within city limits and any builders or contractors performing work in the jurisdiction.

Name

City of Bay City, TX

Legal name

City of Bay City, TX

Website

https://cityofbaycity.org

Company type

Public

Founded year

1902

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Bay City, TX is a municipal government and Matagorda County seat serving ~18,000 residents with utilities, permitting, public safety, parks, library, and emergency services delivered through a CivicPlus-powered digital platform and a City Manager-led administration.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Utilities (221), Police Protection (922120)

SIC

Water Supply (4941), Sanitary Services (4950), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Tax & Revenue Administration (Local) (BPAIACAD), City Clerk/Records, Elections & Civic Engagement (BPAIACAB)

Keywords

• Municipal government services
• Utility billing services
• Building permit services
• Emergency alert systems
• Public safety services

Headquarters

HQ city

Bay City

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Taxes: Property tax revenue collected from residents and businesses within city limits, with proposed FY 2026 tax increase subject to public hearing
2. Utility Billing: Water, sewer, and other utility services billed to residents and businesses through the Utility Billing department
3. Building Permits and Fees: Fees collected for building permits, contractor registration, and development services from builders, contractors, and homeowners
4. Code Compliance Fees: Fees and penalties related to code compliance enforcement for property maintenance and regulations

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Bay City, TX provides municipal government services including utility billing (water, sewer, sanitation), building permits and code compliance, emergency preparedness and alert notifications, parks and recreation, public safety (police, fire), public library services, municipal court, and public works infrastructure. Services are delivered through a hybrid in-person and digital channel powered by CivicPlus, SeeClickFix, Hyper-Reach, and CivicClerk, enabling residents to report concerns, make payments, access public records, and engage with city council.

Product overview

City of Bay City, TX operates a comprehensive digital services platform comprising citizen engagement tools (Bay City 4U app), emergency notification systems, online payment processing, digital permitting, utility billing, public records requests, election management, budget transparency portals, and facility reservations. The city uses CivicPlus as its website platform, CivicClerk for council meetings, SeeClickFix for citizen issue reporting, and rec1 for facility bookings. All services are accessible through baycitytx.gov, with additional integrations for emergency alerts (Hyper Reach) and online payments (Municipal Online Payments).

Differentiator

Problem solved

Functional benefit

Products and services

• Bay City 4U Citizen Engagement App Mobile and web application enabling Bay City residents to report civic concerns, track issue resolution, and communicate directly with city departments. Powered by SeeClickFix.
• City Notification System Emergency and community alert system delivering weather warnings, public safety notifications, and city updates via text, email, and phone calls. Powered by Hyper-Reach.
• Online Payments Portal Digital platform for residents and businesses to pay utility bills, permits, fees, fines, and other city charges online.
• Building Permits System Digital permitting service for residential and commercial construction projects, including applications, inspections, and contractor registration, administered by the Planning and Development Services Division.
• Utility Billing Services Water, sewer, and sanitation billing services for residents and businesses with online account management and payment options.
• Public Records Request System

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• CivicPluscoreTechnology or IntegrationCivicPlus provides the e-government website platform powering baycitytx.gov, enabling online payments, citizen engagement, agenda management, and digital government services.
• Hyper-ReachcoreTechnology or IntegrationHyper-Reach provides the emergency and community alert notification system enabling the City to deliver weather warnings and community announcements to residents via cell phone or email.
• SeeClickFixcoreTechnology or IntegrationSeeClickFix powers the Bay City 4U citizen engagement mobile app allowing residents to report concerns, track issues, and communicate with city departments.
• Bay City Lion's ClubminorStrategic or Co-development PartnerCommunity non-profit organization; council member Jim Folse volunteers with the Bay City Lion's Club and Lion's Club International, including involvement with the Rice Festival.
• American Cancer Society - Matagorda County Relay for LifeminorStrategic or Co-development PartnerCommunity non-profit; council member Jim Folse volunteers with the American Cancer Society's Relay for Life initiative supporting cancer awareness and fundraising.
• Texas Economic Development CouncilminorStrategic or Co-development PartnerCity Manager Scotty Jones is an active member of the Texas Economic Development Council, connecting Bay City with economic development resources and best practices.
• Texas City Manager's AssociationminorStrategic or Co-development PartnerCity Manager Scotty Jones is an active member, connecting Bay City with municipal governance resources and professional development.
• International City Manager's Association (ICMA)minorStrategic or Co-development PartnerCity Manager Scotty Jones is an active member, connecting Bay City with international municipal management best practices and resources.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Wharton, TX: County seat of Wharton County, TX with a similar small-city population and full municipal service portfolio. Operates a city manager form of government and comparable utility/public works model.
• City of Angleton, TX: Brazoria County, TX city of similar population and industrial-employer base. Comparable mix of property-tax, utility, and permit revenue streams.
• City of Freeport, TX: Brazoria County, TX city of similar scale with a comparable petrochemical/port-driven economy. Delivers parallel water, sewer, public safety, and community development services.
• City of Lake Jackson, TX: Brazoria County, TX city of similar small-to-mid size on the Gulf Coast plain south of Houston. Comparable in population scale, tax/utility revenue mix, and exposure to petrochemical-sector employment.
• City of El Campo, TX: Wharton County, TX city of comparable population and rural-Gulf-Coast profile. Operates similar municipal services (water, sewer, public works, police) and faces analogous tax-base and weather exposure.
• City of Palacios, TX: Matagorda County neighbor on the Gulf Coast with similar population scale and county-coastal service delivery profile. Operates a comparable set of small-city municipal services.
• City of Port Lavaca, TX: Calhoun County, TX coastal city of similar scale with comparable municipal service delivery, water/sewer utility operations, and Gulf Coast climate exposure.
• City of Clute, TX: Brazoria County, TX city with comparable population and Gulf Coast petrochemical employment base. Delivers the same set of core municipal services and shares the hurricane/flooding exposure.
• City of Rockport, TX: Aransas County, TX Gulf Coast city of similar small-city size. Comparable in service mix and especially relevant as a peer for hurricane-recovery and emergency-management operations.

Regional players

• City of Victoria, TX: Larger regional hub city in the same Texas Gulf Coast region. Operates a broader set of municipal services but serves as a useful regional comparator for budget scale and service delivery practices in the same geography.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@CityofBayCityTexas
• Facebookfacebook.com/cityofbaycitytx
• Xx.com/cityofbaycitytx
• LinkedInlinkedin.com/company/cityofbaycitytx

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Bay City, TX