Radiant Globaltech

What Radiant Globaltech does

Radiant Globaltech Berhad is a Bursa Malaysia (KLSE)-listed integrated technology solutions provider, headquartered in Kuala Lumpur, that digitalises retail and industrial businesses across Southeast Asia. Through 14 wholly-owned subsidiaries and operating offices in Malaysia, Vietnam, Cambodia, Thailand, and Singapore, the company delivers an end-to-end stack combining hardware (POS equipment, self-checkout systems, self-ordering kiosks, RFID devices, electronic shelf labelling, and industrial mobile devices), software (the RG Business Suite platform — which spans POS, inventory, warehouse, customer loyalty, F&B management, and the AX Retail B2B Portal — together with Manage Sales for sales-force automation), and recurring maintenance, training, and helpdesk services. It serves enterprise customers in retail (notably a nationwide 7-Eleven Malaysia rollout of its B2B procurement portal and 150-supplier deployment at Manjaku Baby Mall), F&B (Jollibean, Sushi Deli, Kopi Alley), and industrial segments, with the AX Retail B2B Portal reporting a 3,850+ supplier base.

The group was founded in 1994 as Radiant Global ADC, received Malaysia Digital (MSC) Status in 2014, listed on the KLSE in 2018, and rebranded to its current name in August 2023 after a multi-year acquisition programme (2019–2021) that added F&B (Adaptive POS), commerce (Infoconnect Commerce), payments (RG Gateway), POS (World POS, RG Posconnect), portals (World Portal), and sales-automation (RGTech Spritvest / ARMS Software) capabilities. The business model blends one-time hardware sales with recurring software subscriptions/l licences and maintenance/service contracts; pricing is not publicly disclosed and is negotiated at enterprise level. Go-to-market is direct enterprise field sales across five Southeast Asian countries, supplemented by an exclusive 24-month reseller agreement with Strongpoint Technology AB (signed November 2023) for Malaysia and Singapore distribution.

Name

Radiant Globaltech

Legal name

Radiant Globaltech Berhad

Website

https://rgtech.com.my

Company type

Public

Founded year

1994

Operating status

Operating

Headcount range

251–500 employees

Short description

Radiant Globaltech Berhad is a KLSE-listed Malaysian retail-technology provider delivering integrated hardware, software (RG Business Suite, AX Retail B2B Portal), and maintenance services to enterprise retail, F&B, and industrial customers across five Southeast Asian countries.

Ownership category

akta.pro rank

Product category

Retail Technology Solutions

NAICS

Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430), Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Integrated Systems Design (7373), Computer Peripheral Equipment, Nec (3577), Services-Computer Programming Services (7371)

akta.pro primary industry

Service Catalog & Self-Service Portal Platforms (HDAEALAG)

Keywords

• Retail technology solutions
• Point of sale systems
• Electronic shelf labelling
• Warehouse management software
• Retail digital transformation

Headquarters

HQ city

Kuala Lumpur

HQ country

Malaysia

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of POS equipment, self-checkout systems, self-ordering kiosks, RFID technology devices, electronic shelf labelling solutions, and industrial mobile devices.
2. Software Solutions: Licensing and provision of retail management, F&B management, warehouse management, POS, inventory management, sales force automation, and payment gateway software solutions.
3. Maintenance and Support Services: Technical support, customer service, training, consultancy, call centre/helpdesk services, and preventive/corrective maintenance for hardware and software.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Radiant Globaltech provides integrated technology solutions combining hardware (POS equipment, self-checkout systems, self-ordering kiosks, RFID devices, electronic shelf labelling, industrial mobile devices), software platforms (RG Business Suite for retail management, Manage Sales for sales force automation, AX Retail B2B Portal, E-Invoice System), and professional maintenance and support services to enterprise clients in retail, food & beverage, and industrial sectors across Southeast Asia.

Product overview

Radiant Globaltech Berhad is an integrated technology solutions provider offering end-to-end expertise in digitalising retail and industrial businesses across Southeast Asia. The company operates through two primary software platforms: the RG Business Suite (a core integrated retail management platform) and Manage Sales (a sales automation solution). The RG Business Suite encompasses multiple modules including POS, inventory management, customer loyalty, asset tracking, B2B platform (AX Retail B2B Portal), F&B management, warehouse management, proof of delivery, e-invoice, and store maintenance management. Hardware offerings include POS equipment, self-checkout systems, self-ordering kiosks, RFID technology devices, electronic shelf labelling (ESL), and industrial mobile devices. The company also provides comprehensive support services including training, consultancy, hardware/software support, call centre/helpdesk, and preventive/corrective maintenance. The company serves diverse industries including healthcare, finance, manufacturing, retail, education, FMCG, and public sector across Malaysia, Cambodia, Singapore, Thailand, and Vietnam.

Differentiator

Problem solved

Functional benefit

Brands

• RG Business Suite: Integrated business solutions suite covering retail management and industrial operations.
• Manage Sales
• AX Retail B2B Portal

Products and services

• RG Business Suite Integrated retail management platform encompassing POS, inventory management, customer loyalty, asset tracking, B2B platform, F&B management, warehouse management, proof of delivery, e-invoice, and store maintenance management capabilities for retail and industrial enterprises.
• Manage Sales Sales force automation and industrial software solution covering back-end inventory tracking and management for industrial and retail businesses.
• AX Retail B2B Portal B2B e-commerce portal that enables suppliers and retailers to streamline procurement, delivery management, and payment processing, supporting both physical store and e-commerce operations.
• Adaptive POS Point-of-sale solution acquired for the food and beverage sector, serving quick-service restaurants, cafés, food courts, and dine-in establishments.
• E-Invoice System Electronic invoicing solution for generating and managing digital invoices in compliance with Malaysian e-invoicing requirements.
• POS Equipment Point-of-sale hardware equipment for retail and F&B front-end checkout operations.
• Self-Checkout Systems Innovative self-checkout systems enabling unattended checkout in retail environments.
• Self-Ordering Kiosks Self-ordering kiosks for quick-service restaurants and retail locations.
• RFID Technology Devices Radio frequency identification (RFID) technology devices used for asset tracking and inventory management in retail and industrial environments.
• Electronic Shelf Labelling (ESL) Electronic shelf labelling solutions for dynamic in-store pricing and automated inventory display in retail environments.
• Industrial Mobile Devices Rugged industrial-grade mobile devices for warehouse, field service, and logistics operations.
• Maintenance and Support Services Comprehensive professional services covering training, consultancy, offsite and onsite hardware/software support, deployment and installation, asset tagging, call centre/helpdesk, and preventive and corrective maintenance with spare parts supply for enterprise customers.

Quantifiable outcome

• AX Retail B2B platform supplier base expanded to 3,850 through new supermarket chain customers
• +2 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Seven partnerships are on record, tiered core.

• Strongpoint Technology ABcoreChannel Partner/ Reseller/ Distributor · 15 March 2023Radiant Group entered into a reseller agreement with Strongpoint Technology AB to sell and distribute Strongpoint's products and solutions within Malaysia and Singapore. The exclusive rights are valid for 24 months from the signing of the agreement.
• Adaptive POS Sdn BhdcoreOthersSubsidiary acquired in 2019 to expand software solutions to the F&B sector. Complements the Group's core business.
• Infoconnect Commerce Sdn BhdcoreOthersSubsidiary acquired in 2019 to complement the Group's core business and software solutions portfolio.
• Grand-Flo Spritvest Sdn BhdcoreOthersSubsidiary acquired in 2020, later renamed RGTech Spritvest Sdn Bhd.
• World Portal Sdn BhdcoreOthersSubsidiary acquired in 2021 as part of the Group's expansion strategy.
• World POS Sdn BhdcoreOthersSubsidiary acquired in 2021 as part of the Group's expansion strategy.
• ARMS Software International Sdn BhdcoreOthersSubsidiary acquired in 2021 as part of the Group's software solutions expansion.

Scale indicators6 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Toshiba Global Commerce Solutions: Global POS and retail commerce hardware-software provider serving major grocery and convenience chains. Comparable to Radiant's POS equipment + retail software + services model in the enterprise retail segment.
• Manhattan Associates: Enterprise supply chain, inventory and omnichannel commerce software platform for large retailers and 3PLs. Comparable to Radiant on the warehouse/inventory/back-office software side (RG Business Suite), but at much larger enterprise scale.
• NCR Voyix (NCR Corporation): Global incumbent in POS hardware, self-checkout and retail software, serving large enterprise chains worldwide. Comparable to Radiant as a full-stack retail technology provider, but at vastly larger scale and with global enterprise reach.
• SES-imagotag: Parent company of Strongpoint and the global leader in ESL and connected-store IoT technology. Comparable to Radiant in the ESL/in-store technology pillar, with significantly larger R&D and global footprint.
• Block (Square): Payments-led POS and retail commerce platform (Square) with software, hardware and financial services for SMB retailers and F&B. Comparable to Radiant across POS hardware and integrated commerce software, though SMB-focused.
• Diebold Nixdorf: Global provider of POS, self-checkout and banking/retail hardware-software solutions to enterprise customers. Comparable to Radiant's integrated hardware + software + maintenance offering for large retail chains.

Direct peers

• Toast, Inc. Cloud-native POS and restaurant management platform serving F&B chains with software-led, subscription-driven economics. Comparable to Radiant's Adaptive POS F&B vertical, though Toast is software-only and US-focused.
• Strongpoint Technology AB: European leader in electronic shelf labelling (ESL) and in-store retail technology, headquartered in Norway. Directly comparable to Radiant's ESL and integrated retail hardware-software stack; the two are also commercial partners via an exclusive SEA reseller agreement.
• Lightspeed Commerce: Cloud POS, e-commerce and retail management platform for small and mid-market retailers and restaurants globally. Comparable to Radiant's RG Business Suite on the software side, and increasingly competitive in SEA markets.

Regional players

• Wavetec: Digital retail and customer-experience solutions provider (queue management, digital signage, self-service kiosks) headquartered in Pakistan with strong MEA/South Asia footprint. Comparable to Radiant on self-service kiosks and in-store digital retail hardware-software, though geographically distinct.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/radiantglobal

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Radiant Globaltech