What Town Health International does

Town Health International (康健國際醫療集團有限公司) is a publicly listed Hong Kong integrated healthcare provider operating more than 100 medical centres across all districts of the territory, including Hong Kong Island, Kowloon, New Territories, and outlying islands such as Tung Chung and Lantau. Founded in 1997 as Hong Kong's first multi-disciplinary integrated medical services group, the company employs between 1,001 and 5,000 staff and runs a portfolio that spans general practice, video telemedicine, 16+ specialty services (cardiology, oncology, dermatology, gastroenterology, orthopedics, pediatrics, ophthalmology, and others), dental, physiotherapy, prosthetics and orthotics, psychological counseling, speech therapy, dietetics, and imaging and diagnostic services (MRI, cardiovascular imaging, central laboratory). Subsidiary brands include the Hong Kong Heart Specialist Centre, Hong Kong Medical Imaging and Diagnostic Centre, Town Health Dental, Eye, OB/GYN, Orthopedic and Trauma, Skin, Paediatric, and Physiotherapy Centres, and the Central Laboratory.

The company's revenue model is transaction-based, driven primarily by per-consultation and per-procedure fees from individual patients. The fixed-price telemedicine service is priced at HK$299 per session including basic three-day medication and same-day delivery within Hong Kong Island, Kowloon, and the New Territories. Direct-to-consumer vaccine sales run through the 康健eShop online storefront at price points between HK$1,300 and HK$4,800 per product. A secondary revenue stream comes from participation in multiple Hong Kong government public-private partnership healthcare schemes covering chronic disease management, hepatitis B, colorectal cancer screening, pneumococcal vaccination, and seasonal influenza. The go-to-market approach is hybrid: a physical clinic network spanning all Hong Kong districts, supported by a mobile application (iOS and Android) for telemedicine booking and payment, WhatsApp-based inquiry and appointment channels, an e-commerce storefront for vaccines and health packages, and an extensive content marketing operation across the corporate website, Facebook, Instagram, and TV-programme integrations.

Name

Town Health International

Legal name

康健國際醫療集團有限公司

Website

https://townhealth.com

Company type

Public

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Town Health International is a publicly listed Hong Kong integrated healthcare provider operating 100+ medical centres across all districts, offering general practice, telemedicine, 16+ specialties, dental, diagnostics, and government-subsidized programs to individual consumers and PPP scheme participants.

Ownership category

akta.pro rank

Product category

Primary and Specialty Healthcare Services

NAICS

Offices of Physicians (6211), Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industries

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO), Immunization & Vaccine Clinics (HLAKAGAJ)

Keywords

• Primary healthcare services
• Telemedicine consultations
• Specialty medical care
• Dental services
• Medical imaging diagnostics

Headquarters

HQ city

Yuen Long

HQ country

Hong Kong SAR China

HQ region

Asia

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Video Consultation Fees: Telemedicine consultations charged at HK$299 per session, including basic 3-day medication and same-day delivery within HK Island, Kowloon, and New Territories. Extra charges apply for additional/special medications and outlying island delivery. Payment collected at booking confirmation.
2. Vaccine and Product Sales (eShop): Direct sales of vaccines and health products to consumers through the 康健eShop online storefront. Products include 20-valent pneumococcal vaccine (HK$1,400-3,980), shingles recombinant vaccine (HK$4,800), RSV vaccine (HK$1,980), HPV 9-in-1 vaccines (HK$1,400-3,980 depending on dose count), and 15-valent pneumococcal vaccine (HK$1,300).
3. In-Person Medical Consultation and Specialty Services: Revenue from face-to-face consultations across a network of over 100 general practice, specialist, dental, physiotherapy, prosthetics/orthotics, psychological counseling, speech therapy, dietetics, and imaging & diagnostic service locations throughout Hong Kong.
4. Government-Subsidized Healthcare Programs: Revenue through participation in government public-private partnership programs including Chronic Disease Co-care Scheme (慢病共治), Hepatitis B Co-management Plan (乙型肝炎共同治理計劃), Colorectal Cancer Screening Programme (大腸癌篩查計劃), Pneumococcal Vaccination Programme (肺炎球菌疫苗接种计划), and Vaccine Subsidy Scheme for Seasonal Influenza (疫苗資助計劃).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Town Health International operates an integrated network of 100+ medical centres across all Hong Kong districts providing one-stop healthcare services including general practice, video telemedicine, 16+ specialty services (cardiology, oncology, dermatology, orthopedics, etc.), dental, physiotherapy, prosthetics/orthotics, psychological counseling, speech therapy, dietetics, and imaging and diagnostic services. The company also sells vaccines and health products through an online eShop and delivers telemedicine consultations with same-day medicine delivery via its mobile app.

Product overview

Town Health International operates as a comprehensive healthcare platform offering integrated medical services through a network of over 100 medical centers across Hong Kong. The company provides a one-stop healthcare ecosystem centered around its core video telemedicine service (視像診症) and in-person General Practice (普通科) services. The service portfolio includes 16 Specialty Services (專科) spanning cardiology, oncology, dermatology, orthopedics, and more; Dental Services (牙科) covering preventive and cosmetic care; and supporting services including Physiotherapy (物理治療), Psychological Counseling (心理輔導及治療), Speech Therapy (言語治療), Diet and Nutrition (飲食治療), and Prosthetics & Orthotics (義肢及足部矯形). The company extends its reach through a digital ecosystem comprising the Town Health Medical App (康健醫療應用程式), eShop (康健eShop) for vaccines and health products, and Health Indicator Tools (健康指標工具). Imaging and diagnostic services are provided through the Hong Kong Medical Imaging Centre (香港醫療診斷中心). The company was founded in 1997 and maintains extended operating hours including night clinics and Sunday/public holiday services.

Differentiator

Problem solved

Functional benefit

Brands

• 香港心臟專科中心: Cardiology specialty centre offering cardiac diagnosis and treatment services including heart catheterization, CT scans, echocardiography, MRI, angioplasty, and pacemaker implantation
• 香港醫療診斷中心
• 康健eShop

Products and services

• Telemedicine / Video Consultation (視像診症) Real-time video medical consultations with Hong Kong registered doctors, enabling patients to receive care without visiting medical centres physically. Includes basic 3-day medication and same-day courier delivery. Available to Hong Kong residents aged 6+ via the Town Health Medical mobile app.
• General Practice (普通科) Primary care medical consultations delivered in-person across 100+ Town Health medical centres throughout Hong Kong, with extended operating hours including evenings, Sundays, and public holidays.
• Specialty Services (專科) Specialty outpatient consultations across 16 medical specialties including cardiology, oncology, dermatology, gastroenterology, orthopedics, ophthalmology, pediatrics, surgery, urology, psychiatry, and respiratory medicine, delivered through specialist centres across Hong Kong.
• Dental Services (牙科) Full-scope dental services covering preventive, restorative, cosmetic, surgical, and orthodontic treatments including cleaning, implants, root canal, wisdom tooth surgery, and invisible aligners, delivered through Town Health Dental Centres across Hong Kong.
• Physiotherapy (物理治療) Physiotherapy services addressing orthopedic conditions, back pain, sciatica, neck pain, sports injuries, obstetric conditions, and work-related rehabilitation needs, delivered by registered physiotherapists across Town Health centres.
• Prosthetics & Orthotics (義肢及足部矯形) Prosthetic and orthotic services including foot treatment for patients with flat feet, plantar fasciitis, ankle pain, and other lower-limb conditions, delivered through Town Health centres.
• Psychological Counseling & Psychotherapy (心理輔導及治療) Individual psychological counseling and psychotherapy services covering relationship therapy, marriage and family counseling, and treatment for mood disorders including depression, OCD, anxiety, addiction, personality issues, eating disorders, and trauma.
• Speech Therapy (言語治療) Speech therapy assessment and treatment for elderly, adults, and children with language development disorders, speech sound disorders, stuttering, voice disorders, aphasia, and swallowing disorders.
• Diet and Nutrition (飲食治療) Dietary consultation services for prevention of diabetes, hypertension, and obesity, and for supporting chronic disease management, delivered by registered dietitians.
• Imaging and Diagnostic Services (影像與診斷服務) Medical diagnostic imaging services including X-ray, ultrasound, MRI, cardiovascular imaging, and centralized laboratory services, delivered through the Hong Kong Medical Imaging and Diagnostic Centre and affiliated facilities.
• 康健eShop (Town Health eShop) Direct-to-consumer online storefront for vaccines and health packages including pneumococcal, shingles, RSV, and HPV vaccines, as well as health check and chronic disease management plans.
• Town Health Medical Mobile Application (康健醫療應用程式) iOS and Android mobile app enabling patients to book video telemedicine consultations, register, schedule appointments, process payments, and request medicine delivery as part of the Town Health digital healthcare ecosystem.

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature3 records

Partnerships

Two partnerships are on record, tiered minor.

• Viatris Hong Kong (暉致香港)minorStrategic or Co-development Partner · 5 May 2026Town Health signed a Memorandum of Understanding with Viatris Hong Kong to jointly promote community health initiatives, specifically targeting teachers' association members with pain management and cardiovascular health activities. The partnership included a survey revealing high prevalence of neck and shoulder pain among office workers, with nearly 80% working through pain, highlighting cardiovascular health risks.
• Pfizer Hong Kong (輝瑞香港)minorStrategic or Co-development Partner · 11 December 2025Town Health partnered with Pfizer Hong Kong to promote respiratory health education in Hong Kong. Through the Town Health Charity Fund, a batch of 20-valent pneumococcal conjugate vaccines (manufactured by Pfizer) was donated to the Tung Wah Group of Hospitals for distribution to disadvantaged community groups served by the organization. The partnership aligned with Hong Kong's Primary Healthcare Blueprint.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Doctor Anywhere: Asia-focused telemedicine and digital health platform with strong HK and SEA presence. Comparable to Town Health's telemedicine offering and HK private-patient target market, but operates asset-light without a 100+ clinic network.

Direct peers

• Modern Dental Group: Hong Kong-listed dental services group with HK and Greater China clinic networks. Comparable to Town Health's dental vertical in HK outpatient dental services and listed-company structure, though more specialised.
• Quality HealthCare Medical Services (QHMS): One of Hong Kong's largest private clinic and healthcare-service groups (now part of New Frontier Health), offering GP, specialty, dental and allied health. Closest competitor in scale and service breadth to Town Health's 100+ centre network.
• Medinet Healthcare Group: Hong Kong-based telemedicine and clinic operator offering video consultations and allied health services. Closely comparable to Town Health's telemedicine-plus-clinic hybrid model and HK private-patient focus.
• UMP Healthcare Holdings: Hong Kong-listed multi-specialty clinic network offering general practice, specialist and diagnostic services across HK and the PRC. Directly comparable to Town Health in business model (clinic network, primary-plus-specialty mix) and target customer (private and insured HK patients).
• EC Healthcare: Hong Kong-listed healthcare group combining medical, dental and aesthetic services across an extensive clinic network. Comparable to Town Health on multi-specialty outpatient footprint, public listing and cross-specialty one-stop positioning, with additional aesthetics exposure.
• Bamboos Health Care Holdings: Hong Kong-listed healthcare services group operating medical and dental centres. Directly comparable as a HK multi-clinic outpatient peer competing for the same private-patient base.

Broad incumbents

• IHH Healthcare: Large listed hospital operator across Malaysia, Singapore, Turkey and Greater China. Broad incumbent in Asian private healthcare with overlapping outpatient and specialty services, but operates hospital-centric rather than clinic-network-centric.

Regional players

• Raffles Medical Group: Singapore-listed integrated private healthcare provider with multi-specialty clinics and hospitals across Asia. Comparable to Town Health on integrated GP-plus-specialty clinic model and government/corporate scheme participation, though regional rather than HK-focused.

Others

• Alma MedTech / private HK dental chains: Adjacent ecosystem of smaller HK dental and allied-health providers that compete for the same private-pay patient base as Town Health's dental and specialty subsidiaries, relevant as consolidation targets rather than direct comparables.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/townhealth
• Instagraminstagram.com/townhealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Health International