The UPS Store #73, Aurora

What The UPS Store #73, Aurora does

The UPS Store #73 is a franchised print, shipping, and business services center located in Aurora, Ontario, operating as part of The UPS Store Canada network, which is master-licensed by MBEC Communications Inc., a subsidiary of United Parcel Service (UPS). The Canadian network comprises more than 400 franchised centers and is part of a broader North American footprint exceeding 4,300 locations. Store #73 serves individual consumers, small businesses, and home-office professionals in the Aurora catchment with parcel shipping, packaging, document printing and finishing, mailbox rentals with 24/7 access, passport photos, and ancillary services such as incorporation filings, faxing, notary services, and custom stamps.

The store operates on a standardized franchise technology stack, including an online printing portal accessible via The UPS Store Canada website and the Get More Rewards mobile application available on iOS and Android. These digital touchpoints allow customers to submit print jobs, manage rewards accounts, and locate stores. Service delivery is anchored in physical retail, with courier drop-off handled primarily through UPS and select third-party carriers, while printing is executed in-store on standardized production equipment.

Revenue is generated through shipping transaction margins, document and large-format print service fees, recurring mailbox rental subscriptions, and convenience service charges. The franchisee pays ongoing royalty and marketing fund contributions to MBEC Communications Inc. in exchange for brand licensing, technology, and operational support. The network has pursued non-traditional locations including hotels, universities, and convention centers, and has added a Corporate Retail Solutions offering targeting small and mid-size businesses with managed print, shipping, and direct-mail programs. Loyalty is reinforced through the Get More Rewards program and an Aeroplan redemption partnership at the network level.

Name

The UPS Store #73, Aurora

Legal name

MBEC Communications Inc.

Website

https://theupsstore.ca

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The UPS Store #73, Aurora is a franchised print, shipping, and mailbox services center serving small businesses, home-office professionals, and consumers in Aurora, Ontario, operating within The UPS Store Canada network of more than 400 locations.

Ownership category

akta.pro rank

Headquarters

HQ city

Oakville

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Printing Services: Revenue from black and white and color printing, digital printing, photocopies, document finishing (binding, laminating), business cards, flyers, posters, banners, and personalized items like calendars
2. Packaging & Shipping Services: Revenue from domestic and international shipping through UPS and other couriers, packing services, packing supplies, and moving supplies
3. Mailbox Rental Services: Revenue from mailbox rentals offering real street addresses, 24-hour access, package acceptance from all carriers, mail holding and forwarding services
4. Additional Services: Revenue from document shredding, passport and ID photos, fax services, notary services, custom stamps, and computer/internet rental at select locations
5. Franchise Royalties: MBEC Communications Inc. earns royalties from independently owned and operated franchise locations
6. Franchise Fees: Initial franchise fees ranging from $174,000 to $198,500 depending on store size and location, plus liquid cash requirements of $80,000 to $100,000

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

The UPS Store #73 is an independently owned and operated franchise location in Aurora, Canada, offering in-person printing (business cards, flyers, banners, presentations), packing and shipping via UPS and other carriers, mailbox rentals with real street addresses, and supplementary services such as document finishing, secure shredding, passport/ID photos, and fax. The store combines retail storefront service with online printing portal ordering and the Get More Rewards loyalty program, targeting SOHO/small business customers and walk-in consumers.

Product overview

The UPS Store is a franchise network offering a comprehensive suite of business support services centered around printing, shipping, and mailbox solutions. The core product portfolio includes in-store and online Printing Services (business cards, flyers, posters, banners, presentations, and more), Mailbox Services with real street addresses and 24-hour access, and Pack & Ship Services using UPS and other carriers with professional packing. Supporting services include Document Finishing (binding, laminating, cutting), Shredding Services, Passport & ID Photos, Fax Services, and Custom Rubber Stamps. The offering is complemented by two loyalty programs: the free GET MORE Rewards Program offering 10% discounts on most services, and an Aeroplan Partnership for point earning. For businesses, Corporate Retail Solutions provide alternate delivery locations and returns services. All products and services are available through independently owned and operated franchise locations across Canada.

Differentiator

Problem solved

Functional benefit

Brands

• GET MORE Rewards: A small business rewards program offering 10% off UPS shipping, packing materials, printing services, mailbox rentals, and document shredding for members.

Products and services

• Printing Services Professional printing services including business cards, stationery, flyers, brochures, manuals, presentations, menus, forms, postcards, invitations, posters, banners, and personalized calendars, available both in-store and through the online printing portal.
• Pack & Ship Services Packaging and shipping services including domestic, international, and local delivery via UPS and other carriers, with overnight to ground options, professional packing services, and the Pack & Ship Guarantee.
• Mailbox Services Mailbox rentals with a real street address (not a PO Box), 24-hour access at participating locations, package acceptance from all carriers, mail holding and forwarding, package notifications, and Call-In MailCheck service.
• Shredding Services Secure document destruction with recycling of shredded materials, providing a safe alternative to at-home shredding for personal and business documents.
• Online Printing Services
• Passport & ID Photos
• Corporate Retail Solutions
• Document Finishing Services
• Moving Supplies
• Member Account Services

Quantifiable outcome

• Save up to an additional 30% on UPS Domestic Ground Shipping
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and flagship.

• AeroplancoreGTM or Marketing PartnerThe UPS Store Canada participates in the Aeroplan loyalty program, allowing members to earn Aeroplan points on almost every transaction at participating locations. This partnership provides additional value to customers and drives repeat business through the popular loyalty currency.
• UPS (United Parcel Service)flagshipStrategic or Co-development PartnerThe UPS Store is a subsidiary of United Parcel Service of America, Inc. Stores ship packages via UPS and use the UPS brand. The master license for The UPS Store in Canada is held by MBEC Communications Inc., a subsidiary of UPS. This is the foundational partnership that enables the entire franchise network.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PostalAnnex: Franchise chain of postal, shipping, and business service centers in the US. Comparable as a multi-carrier ship-and-print retail franchise competing for the same SMB and consumer mail/ship customers.
• Pak Mail: Franchise network of pack-and-ship retail centers offering UPS, FedEx, and DHL drop-off alongside packing and business services. Closely aligned business model to The UPS Store's franchise ship-and-print concept.
• FedEx Office: FedEx's retail printing and shipping service network across North America. Directly comparable as a carrier-branded retail storefront offering printing, packing, and shipping services to SMB and consumer customers.
• PostNet: International franchise network of shipping, printing, and business service centers with similar franchise economics and service mix. Directly competes in the ship-and-print retail franchise category.
• AIM Mail Centers: US franchise chain of shipping, packing, printing, and mailbox centers. Operates on a near-identical franchise model to The UPS Store, targeting SMB and residential customers with bundled business services.

Broad incumbents

• Minuteman Press: Large established franchise network specializing in printing, copying, and design services. Comparable as a printing-led franchise competitor, though more focused on commercial print than shipping/mailbox.
• Canada Post Retail Outlets: National postal service with retail postal outlets offering stamps, parcel drop-off, and PO box rentals. Overlaps with The UPS Store's mailbox and shipping services, especially in suburban and rural Canadian markets.
• Staples Canada: Major office supply retailer offering in-store printing, copying, and shipping services. Competes for the same SMB and consumer printing customers, though from a broader office supplies footprint.

Emerging players

• Vistaprint: Pure-play online printing platform targeting SMBs and consumers. An indirect competitor that pressures The UPS Store's in-store printing volumes by offering convenient, low-cost online ordering and delivery.
• AlphaGraphics: Franchise network of marketing and printing service centers. Comparable as a franchise competitor in commercial printing and small business marketing services, with growing overlap in the SMB customer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TheUPSStore73
• LinkedInlinkedin.com/company/the-ups-store-73-aurora-ontario
• Instagraminstagram.com/driven_ca

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The UPS Store #73, Aurora