Taunton Federal Credit Union

What Taunton Federal Credit Union does

Taunton Federal Credit Union (TFed) is a federally chartered, member-owned, not-for-profit credit union founded on November 5, 1947, headquartered at 14 Church Green in Taunton, Massachusetts, and operating under a community charter that restricts membership to individuals and businesses located, employed, worshipping, or studying in Bristol, Plymouth, and Barnstable Counties in Massachusetts plus Kent, Newport, and Providence Counties (and select additional towns) in Rhode Island. The institution is regulated and insured by the National Credit Union Administration (NCUA) with member deposits insured up to $250,000 per depositor through the NCUSIF, and it holds an Equal Housing Lender designation with NMLS #441401 for mortgage operations.

TFed's product suite spans consumer and business banking: core deposit products include Easy Checking (no minimum balance, no monthly fees, Early Pay Day), Easy Savings, Money Market, Term Share Certificates (3–60 months, $250 minimum), and IRAs; lending includes consumer auto loans (rates as low as 4.99% APR), home mortgages (5/1 ARM at 5.49% nominal / 5.912% APR), personal loans, boat/RV financing, and business lending covering SBA 7(a)/504, commercial mortgages, lines of credit, and term loans. The technology stack is built around the TFed Mobile App (iOS/Android) and an online banking platform with multi-factor authentication, Face ID/thumbprint login, remote deposit capture, debit card controls (location/merchant/spend limits), Apple Pay/Google Pay/Samsung Pay tokenization, and Fiserv-powered Real-Time Fraud Alerts. Back-end processing is outsourced across an established partner network: Elan Financial Services for Visa credit and debit card issuance and processing, Fiserv for fraud monitoring, OnCore Payment Technologies for business payment processing, MortgageClick for mortgage origination, Perimeter for brand-impersonation takedown, and Sallie Mae for student loan referrals. Distribution is delivered through seven owned branches across Taunton, Wareham, Acushnet, Middleboro, and New Bedford, plus access to 5,400+ CO-OP Shared Branch locations and 40,000+ MoneyPass surcharge-free ATMs nationwide.

The business model is a standard credit union net-interest-margin franchise supplemented by transaction fees: TFed earns the spread between loan rates and dividends paid on share accounts, plus fee income from ATM surcharges at non-network ATMs, wire transfers, stop payments, insufficient-funds fees, debit card replacement, late loan payments, Visa interchange via Elan, and business payment processing through OnCore. Go-to-market combines community-led direct-to-consumer acquisition (chamber partnerships, community events, social media, Business Spotlight program) with sales-led coverage for business banking through dedicated Business Relationship Managers and mortgage coverage through Mortgage Loan Officers. No revenue, AUM, or membership figures are publicly disclosed; the institution employs 101–250 people and was recognized as a Top 100 Credit Union by S&P Global Market Intelligence in 2024.

Name

Taunton Federal Credit Union

Legal name

Taunton Federal Credit Union

Website

https://tfed.com

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

101–250 employees

Short description

Taunton Federal Credit Union (TFed) is a federally chartered, member-owned credit union founded in 1947, serving consumers and small businesses across southeastern Massachusetts and Rhode Island with deposit accounts, consumer and commercial lending, mortgages, payment processing, and digital banking via seven branches and a mobile app.

Ownership category

akta.pro rank

Headquarters

HQ city

Taunton

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Net Interest Income (Loan Interest): TFed earns interest income from consumer and business loans including auto loans, home mortgages, personal loans, credit cards, and commercial lending products. Interest rates vary by product type and creditworthiness.
2. Fee Income: TFed charges fees for services including ATM surcharges at non-network ATMs, wire transfers, stop payments, insufficient funds, debit card replacement, late loan payments, and other account services as outlined in the Schedule of Fees.
3. Share/Demand Deposit Accounts: Members deposit funds in savings, checking, money market, and certificate accounts. TFed uses these deposits to fund loans and earns the spread between loan interest rates and dividend rates paid to members.
4. Credit Card Interchange: Visa debit and credit card transactions generate interchange revenue processed through Elan Financial Services.
5. Payment Processing (Business): TFed partners with OnCore Payment Technologies to provide payment processing services to business members, generating transaction fee income.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels11 records

Core offering

Taunton Federal Credit Union (TFed) is a federally chartered, member-owned credit union providing deposit accounts (checking, savings, money market, certificates, IRAs), consumer and business lending (auto, mortgage, personal, SBA, commercial), credit cards, payment processing, and digital banking services (online banking, mobile app, mobile wallets, remote deposit, fraud alerts). It serves individual members and small-to-medium businesses across Southeastern Massachusetts and Rhode Island through seven branch locations, the CO-OP Shared Branch Network, and the MoneyPass ATM network.

Product overview

Taunton Federal Credit Union (TFed) is a full-service federally chartered credit union established in 1947, serving members in southeastern Massachusetts and Rhode Island. The company offers a comprehensive suite of personal and business banking products organized around core deposit accounts (checking, savings, money market, and certificates), lending services (consumer loans, mortgages, business lending), and digital banking platforms. Personal banking includes Easy Checking Account with Early Pay Day, Easy Savings Account, Term Share Certificates, IRAs, and personal credit cards. Business banking encompasses Easy Business Checking with sweep services, business money market accounts, SBA lending, commercial mortgages, and business credit cards. Digital banking is delivered through Online Banking, Mobile Banking app (iOS/Android), Mobile Wallets (Apple Pay, Google Pay, Samsung Pay), and Remote Deposit. Additional services include fraud protection (Real-Time Fraud Alerts), debit card management tools, MoneyPass surcharge-free ATM access, CO-OP Shared Branch Network access, and financial education resources including workshops, a podcast, blog, and calculators. The credit union operates physical branches across Massachusetts and offers integrations with QuickBooks, OnCore Payment Technologies, and mobile wallet platforms. TFed rebranded from Taunton Federal Credit Union to TFed Credit Union in 2025.

Differentiator

Problem solved

Functional benefit

Products and services

• Easy Checking Account Personal checking account with no minimum balance requirement, no monthly maintenance fees, Early Pay Day for early direct deposit access, instant issue debit card, surcharge-free ATM access via MoneyPass network, and full online/mobile banking capabilities for individual members.
• Easy Savings Account Basic share savings account requiring $5 minimum balance to establish TFed membership, with quarterly or monthly statements depending on electronic transaction usage.
• Money Market Account Savings account earning higher dividends than regular share accounts, based on a tiered dividend rate system, with limited to 3 withdrawals per month.
• Holiday Club Account Structured savings account opened in October with annual payout in October, popular with payroll deduction members; withdrawals not permitted.
• Term Share Certificates Fixed-rate certificates with minimum $250 deposit, available in terms from 3 months to 60 months, with monthly compounded dividends.
• Money Maker Term Share Certificates Certificate allowing ongoing payroll deposits to build balance automatically, requiring existing payroll or ACH deposit at TFed.
• Individual Retirement Accounts (IRAs) Tax-advantaged retirement savings accounts including Traditional IRAs, Roth IRAs, Inherited IRAs, Coverdell Education Savings Accounts, and rollover/conversion options.
• Consumer Lending Personal loans including new/used auto loans with quick 24-hour approval, personal loans for emergencies or vacations, and boat/RV financing for recreational vehicles.
• Home Lending Mortgage products including 5/1 Adjustable Rate Mortgage, competitive rates with flexible terms, low down payment options, and local mortgage loan officers providing personalized service from application through closing.
• Personal Credit Cards Visa credit cards offering cash back, rewards, balance transfer options, zero fraud liability, mobile purchasing capability, and 24/7 cardmember service through Elan Financial Services.
• TFed Debit Card Visa debit card for everyday purchases online, in-store, and via mobile wallet, with real-time transaction alerts, card controls, spending insights, and built-in fraud protection.
• Easy Business Checking Account Business checking account with no monthly maintenance fees, unlimited transactions, complimentary business supply bundle (up to $300 for checks and accessories), sweep service, and dedicated business relationship manager support.
• Easy Business Savings Account Business savings account for setting aside funds for future needs, emergencies, or upcoming expenses with dependable accessibility.
• Business Money Market Account Business money market account with competitive tiered rates where higher balances earn more, offering a balance between savings growth and fund accessibility.
• Business Lending Services Business financing including small business vehicle loans (up to 84 months), term loans for land development and equipment, lines of credit, SBA 7(a) and 504 loans, commercial mortgages, and investment real estate mortgages.
• Business Credit Cards Business credit card options including low-rate, cash-back, and flexible rewards cards with free online expense reporting, no additional employee card fees, and zero fraud liability.
• Payment Processing Solutions Payment processing through OnCore Technologies supporting credit/debit cards, ACH, digital wallets across online, mobile, and point-of-sale channels with POS integration.
• Mobile Banking Mobile banking via TFed Mobile App (available on Apple and Google Play stores) enabling account management, transfers, bill pay, mobile deposit, debit card controls, and secure messaging 24/7.
• Online Banking Full-featured online banking platform with bill pay service, eStatements, multi-factor authentication, FaceID/thumbprint login options, and QuickBooks account linking.
• Mobile Wallets Support for Apple Pay, Google Pay, and Samsung Pay mobile wallets with tokenization and biometric authentication for secure contactless payments.
• Real-Time Fraud Alerts Fiserv-operated fraud detection service providing automated telephone, email, and text alerts for suspicious debit card transactions with verification options.
• MoneyPass ATM Network Access Surcharge-free ATM network providing access to over 40,000 ATMs nationwide at retail and financial institution locations.
• CO-OP Shared Branch Network Access to more than 5,400 shared branch locations nationwide and hundreds of CO-OP Shared Branch express self-service terminals for deposits, withdrawals, transfers, and loan payments.
• Business Online Banking Business online banking platform with user permissions and controls, multi-entity management, ACH payment capabilities, recurring transactions, and enhanced fraud protection with real-time monitoring.
• Guaranteed Auto Protection (GAP) Voluntary protection coverage that pays off remaining loan balance if vehicle is totaled, covers insurance deductible, and provides up to $1,000 credit toward next auto loan.
• Extended Warranty Plans Vehicle protection plans available at multiple coverage levels, payable upfront or rolled into loan balance, for new and used vehicles.

Quantifiable outcome

• No monthly maintenance fees or minimum balance requirements on Easy Checking
• +3 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• CO-OP Shared Branch NetworkcoreChannel Partner/ Reseller/ DistributorTFed is a member of the CO-OP Shared Branch Network, providing access to over 5,400 shared branch locations and hundreds of self-service terminals nationwide. Members can perform deposits, withdrawals, transfers, loan payments, and balance inquiries at any participating credit union. Identity verification for out-of-state members is handled through IDCheck.
• MoneyPass (FIS)coreChannel Partner/ Reseller/ DistributorTFed participates in the MoneyPass surcharge-free ATM network, providing members with access to over 40,000 surcharge-free ATMs nationwide at retail and financial institution locations. Members avoid ATM surcharge fees of up to $5 when using MoneyPass ATMs.
• FiservcoreTechnology or IntegrationFiserv provides TFed's Real-Time Fraud Alerts service, contacting members via automated calls, emails, and text messages to verify suspicious debit card transactions and prevent fraud.
• PerimetercoreTechnology or IntegrationTFed partners with Perimeter to monitor and shut down fraudulent websites that impersonate TFed, protecting members from phishing and brand impersonation scams.
• Elan Financial ServicescoreTechnology or IntegrationElan Financial Services is the credit card processor and issuer for TFed's Visa credit and debit cards. Elan provides zero fraud liability, 24/7 cardmember service, and card issuance. Elan issues TFed-branded Visa credit cards including personal and business options.
• Sallie MaeminorGTM or Marketing PartnerSallie Mae student loan referral partnership. TFed directs members seeking student loans to Sallie Mae's platform. TFed earns referral compensation through affiliate links (NMLS ID: 1000001476).
• Local Chambers of CommerceminorGTM or Marketing PartnerTFed partners with Taunton Area Chamber of Commerce, One SouthCoast Chamber, Cape Cod Canal Region Chamber of Commerce, and Cranberry Country Chamber of Commerce. TFed covers the first year of membership dues (up to $350) for active business account holders, and the chambers promote local business banking services.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Chime: Digital-first consumer fintech offering fee-free checking, savings, and secured credit through partner banks. Competes with TFed for deposit and consumer relationships in the same demographic, leveraging a no-fee, mobile-first value proposition that mirrors TFed's own positioning.
• Ally Bank: Digital-only bank offering deposits, lending, and credit cards nationwide with no minimums and no monthly fees. Competes with TFed for digitally engaged consumer members and pressures local credit union deposit and CD pricing across the rate curve.

Direct peers

• Workers Credit Union: Massachusetts-based community credit union offering personal and business banking, mortgages, and consumer lending. Directly comparable in product mix, membership model, and regional competitive overlap with TFed's footprint.
• Digital Federal Credit Union (DCU): Largest credit union headquartered in Massachusetts, serving members across New England and beyond. Highly comparable as a member-owned, full-service consumer and business banking institution competing for the same southeastern MA deposit and lending market.
• Metro Credit Union: Boston-area credit union providing consumer and business banking, mortgages, and investment services. Comparable as a community-chartered, full-service credit union operating in the broader Massachusetts market.
• Jeanne D'Arc Credit Union: Massachusetts-based credit union offering checking, savings, lending, and mortgage products to members in the Greater Lowell and surrounding region. Comparable member-owned cooperative model with similar product breadth.
• Hanscom Federal Credit Union: Federally chartered credit union serving military and civilian members across Massachusetts and beyond. Directly comparable federally chartered structure and full-service consumer and business banking offering.

Broad incumbents

• Bay State Savings Bank: Massachusetts community bank serving consumers and small businesses in the Greater Boston region. Overlaps with TFed in personal/business deposit and lending products and competes in the broader MA market.
• Rockland Trust: Massachusetts community bank offering full-service consumer and commercial banking, mortgages, and wealth management across a broader regional footprint. Overlaps with TFed in product set and southeastern MA geography, but operates as a for-profit commercial bank with wider reach.
• East Cambridge Savings Bank: Massachusetts-based mutual savings bank providing consumer and business banking, mortgages, and lending. Comparable as a community-focused deposit and lending institution, though broader in geography and structured as a mutual bank rather than a credit union.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/tfedcu
• YouTubeyoutube.com/@tfedcu
• Facebookfacebook.com/tfedcu
• LinkedInlinkedin.com/company/tfedcu
• Instagraminstagram.com/tfedcu

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taunton Federal Credit Union