Landelijk Buro Integriteit & Vertrouwenspersoon

What Landelijk Buro Integriteit & Vertrouwenspersoon does

Landelijk Buro Integriteit & Vertrouwenspersoon (LBIV), trading as LBIV B.V., is a Dutch professional services firm founded by Tom Heijm in 2018 and headquartered in Alkmaar. The company provides external confidential advisory and workplace integrity services to Dutch organizations across the MKB, large enterprise, government/public sector, and NGO segments. LBIV's core offerings are organized around four service lines: an external confidential person (Externe Vertrouwenspersoon) service providing a neutral, independent reporting channel for employees; qualitative signal investigations (Signaalonderzoek) into organizational culture and unwanted behavior patterns; legally admissible integrity investigations (Integriteitsonderzoek/Feitenonderzoek) conducted under its POB license from the Ministry of Justice and Security; and organizational and behavioral psychology analysis. Differentiators include the mandatory POB license, LVV certification (membership 102887), the integration of investigative and counseling expertise in a single provider, and national coverage spanning 36+ Dutch cities with an 8-hour emergency response SLA.

The firm's underlying "technology" is its human-expertise methodology rather than a software product: certified senior investigators who are also qualified confidential persons execute investigations under a strict protocol with hearing and counter-hearing procedures, while an organizational psychologist conducts parallel behavioral and cultural analysis. Signal investigations are anonymized and records destroyed after analysis, and fact-finding investigations produce evidence usable in employment law or criminal proceedings. LBIV does not operate an app, API, SDK, or platform; its delivery model is direct B2B engagement, with services contracted following a free intake meeting and billed on subscription/retainer or project/hourly bases with monthly invoicing. Marketing is content-driven via a Dutch-language educational blog, supported by client testimonials and professional network referrals within HR, occupational health, and works council communities. There is no evidence of external investment, and the company remains owner-operated.

Name

Landelijk Buro Integriteit & Vertrouwenspersoon

Legal name

LBIV B.V.

Website

https://lbiv.nl

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

51–100 employees

Short description

LBIV is a Dutch professional services firm providing external confidential advisory, workplace integrity investigations, and organizational psychology analysis to organizations across the Netherlands, including MKB, large enterprises, government, and NGOs, under a mandatory POB license from the Ministry of Justice and Security.

Ownership category

akta.pro rank

Product category

Workplace Integrity & Confidential Advisory Services

NAICS

Investigation, Guard, and Armored Car Services (56161), Management, Scientific, and Technical Consulting Services (5416)

SIC

Services-Detective, Guard & Armored Car Services (7381), Services-Management Consulting Services (8742)

akta.pro primary industry

HR Policy, Governance, Compliance & Risk Advisory (BPACAJAF)

Keywords

• External confidential advisory
• Workplace integrity investigations
• Confidential person services
• Signal investigation services
• Organizational behavior analysis

Headquarters

HQ city

Alkmaar

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. External Confidential Person Services: B2B subscription or retainer arrangement for ongoing availability of an external confidential person; billed on actual utilization basis (hours/sessions deployed). Organizations with strong preventive policies and mature reporting cultures typically incur lower utilization costs, as the confidential person serves as a proactive safeguard rather than an active intervention tool.
2. Integrity Investigation / Fact-Finding Investigation (Feitenonderzoek): Project-based fee for structured investigations into workplace integrity issues; priced based on complexity, number of interviewees, and volume of information to analyze. LBIV works with an hourly rate and a pre-agreed approximate total hours estimate. In simple cases, investigations can be completed within three weeks; complex cases may take four to eight weeks.
3. Signal Investigation (Signaalonderzoek): Project-based engagement for qualitative research into organizational culture and unwanted behavior patterns; priced based on scope, number of interviews required, and number of employees involved. Typically completed within three to six weeks. LBIV provides a custom quote following an intake conversation.
4. Organizational and Behavioral Psychology Services: Can run parallel to an investigation or be deployed independently for exploratory conversations; provides practical advice for behavioral change and culture improvement without requiring a full formal investigation.
5. Awareness Presentations and Preventive Policy Consultancy: One-time or periodic engagements for awareness sessions and policy development services, typically bundled with ongoing confidential person retainer or separate project engagements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

LBIV delivers external confidential advisor (vertrouwenspersoon) services that give Dutch employees an independent reporting channel for unwanted workplace behavior such as harassment, bullying, and discrimination. The firm complements these advisory services with qualitative signal investigations, POB-licensed fact-finding integrity investigations (legally admissible in labor and criminal proceedings), and organizational and behavioral psychology analysis for Dutch organizations. All services are delivered by certified confidential persons and senior investigators on a national basis.

Product overview

LBIV offers a portfolio of four integrated services for organizations dealing with workplace integrity issues. The core offering centers on an external confidential advisor (Externe vertrouwenspersoon) providing immediate, confidential support to employees. This is complemented by a Signaalonderzoek for qualitative research into organizational culture and behavior patterns, an Integriteitsonderzoek/Feitenonderzoek for legally admissible fact-finding investigations (requiring official POB licensing), and an Organisatie- en gedragsanalyse by an organizational psychologist for deeper behavioral and cultural insight. These services are designed to work both independently and in combination, allowing organizations to scale from preventive advisory support through to formal legal investigations.

Differentiator

Problem solved

Functional benefit

Products and services

• Externe Vertrouwenspersoon (External Confidential Person) Provision of a neutral, independent external confidential advisor for Dutch organizations. Serves as a first point of contact for employees experiencing harassment, bullying, discrimination, aggression, or abuse of power. Maintains absolute confidentiality, provides listening, advice and structured guidance, and can escalate to formal investigation if required.
• Signaalonderzoek (Signal Investigation) Qualitative research study that uncovers patterns, perceptions, and underlying causes of unwanted behavior within teams or departments. Interviews are conducted confidentially with anonymized reporting to provide organizations with insight without legal consequences; records are destroyed two weeks after the advisory report.
• Integriteitsonderzoek / Feitenonderzoek (Integrity / Fact-Finding Investigation) Fact-finding investigation conducted by certified detectives holding a POB license from the Ministry of Justice and Security (Justis). Establishes what actually happened, follows strict hearing and counter-hearing protocols, and produces legally admissible evidence for employment law proceedings or criminal reports.
• Organisatie- en Gedragsanalyse (Organizational and Behavioral Analysis) Scientific behavioral and organizational psychology analysis conducted by an independent organizational psychologist. Provides insight into behavior patterns, culture, team dynamics, and underlying causes of workplace unrest; can run parallel to an investigation or be deployed independently as a standalone intervention.

Quantifiable outcome

• Emergency response within 8 hours for urgent confidential person situations
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Happy Little MomentsminorOthersLBIV partnered with Happy Little Moments, a company that produces custom greeting cards, to provide positive recognition cards for employers to acknowledge employees who demonstrate positive workplace behavior. This partnership supports LBIV's philosophy that addressing negative behavior must be balanced with recognizing positive contributions to workplace culture. The cards are offered as a complementary product through LBIV's client communications.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Arbo Unie: Major Dutch occupational health and safety service provider with broad Arbo and psychosocial workload offerings. Overlaps with LBIV's confidential-advisor and policy work as part of a much larger portfolio of occupational health services.
• Arboned: Large Dutch occupational health service organization providing Arbo, confidential person, and psychosocial workload services. Competes with LBIV in confidential-advisor offerings but as part of a broader occupational health and absenteeism portfolio.
• Visma | Raet: Leading Dutch HR and payroll software and services provider serving a large portion of the Dutch employer market. Not a direct competitor in confidential advisory but a potential bundling partner or competitive threat if it expands into integrity advisory services.
• Schouten & Nelissen: Established Dutch HR, leadership, and organizational development consultancy offering training, coaching, and advisory including integrity and unwanted-behavior topics. Adjacent incumbent to LBIV's awareness/training and HR advisory offerings.

Direct peers

• Hoffmann Bedrijfsrecherche: Well-known Dutch business investigation firm conducting integrity, fraud, and workplace investigations for corporate and government clients. Comparable to LBIV's Integriteitsonderzoek/Feitenonderzoek service line and frequently engaged for legally valid fact-finding in the Dutch market.
• Stichting de Vertrouwenspersoon: Established Dutch foundation providing external confidential advisors and integrity-related advisory services to organizations. Directly comparable to LBIV in core confidential-person offering, though structured as a non-profit foundation rather than a for-profit B.V.
• Bureau Integriteit Nederland: Dutch specialist firm focused on integrity investigations and confidential advisory for organizations. Comparable to LBIV across both the investigation and confidential-person service lines within the Dutch regulatory framework.
• Centrum Vertrouwenspersoon (CVP): Dutch specialist provider of external confidential advisors (vertrouwenspersonen) for organizations, offering closely overlapping services to LBIV including confidential advisory, integrity investigations, and policy support. Operates in the same regulatory and cultural environment with comparable B2B positioning toward HR and management.
• Van de Beek Onderzoek & Advies: Dutch investigation and advisory firm conducting workplace integrity, fact-finding, and behavioral investigations. Competes with LBIV's POB-licensed investigation offering for corporate and public-sector clients in the Netherlands.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/landelijk-bureau-integriteit-vertrouwenspersoon

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Landelijk Buro Integriteit & Vertrouwenspersoon