Rochdale Borough Council

What Rochdale Borough Council does

Rochdale Borough Council is a statutory local government authority in Greater Manchester, England, serving the borough of Rochdale which covers Heywood, Middleton, Pennines, and Rochdale. Founded in 1974 following UK local government reorganisation, the council delivers the full range of mandated public services including Council Tax administration, housing and benefits, planning and building control, children's services and fostering, adult social care, environmental health and licensing, waste collection, roads and transport, libraries, and public health. It operates through a workforce of 1,001–5,000 employees and is governed by elected councillors, with Neil Emmott as Leader of the Council and Councillor Faisal Rana serving as Mayor for 2026/27.

The council's digital infrastructure centres on a unified web portal at rochdale.gov.uk, powered by the Jadu content management system, which provides 24/7 self-service access for service applications, payments, and account management (MyAccount). Physical service delivery is supported by 14 library-based customer service centres and the Number One Riverside headquarters. The council manages a property portfolio of approximately 5,000 interests valued at over £600 million and runs active partnerships with NHS England, the UK Health Security Agency, Rochdale Development Agency, Foster for Greater Manchester, and pharmacy networks for vaccination delivery.

Revenue is generated through four primary streams: Council Tax levied on residential properties in valuation bands A–H, Business Rates on commercial properties, central government grants, and service fees and charges for planning, licensing, parking, and other transactional services. The council operates as a public body without private shareholders, and its governance is democratic and statutory rather than market-driven.

Name

Rochdale Borough Council

Legal name

Rochdale Borough Council

Website

https://rochdale.gov.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Rochdale Borough Council is a statutory UK local government authority serving residents of Heywood, Middleton, Pennines, and Rochdale with mandated public services including housing, social care, planning, waste collection, and digital self-service via rochdale.gov.uk.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs (925110), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Facilities Support Management Services (8744), Sanitary Services (4950)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Local Education Authorities & Municipal Education Offices (EDADABAD), Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Local government services
• Council tax administration
• Public service delivery
• Social care services
• Waste management

Headquarters

HQ city

Rochdale

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Council Tax: Local taxation collected from all residential properties in the borough to fund council services
2. Business Rates: Levied on commercial properties within the borough
3. Government Grants: Central government funding to support local public service delivery
4. Service Fees and Charges: Various fees for services including planning applications, licensing, parking permits, library services, and other council services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Rochdale Borough Council is the elected local government authority for the Metropolitan Borough of Rochdale in Greater Manchester, providing statutory and discretionary public services to residents of Heywood, Middleton, Pennines, and Rochdale. Core services include council tax collection, housing benefit and welfare support, waste collection and recycling, planning and building control, children's services and fostering, adult social care, libraries, business licensing, environmental health, parking and roads, and public health programmes including vaccinations. Service access is delivered through an online self-service portal (rochdale.gov.uk), 14 library-based customer service centres, and the council headquarters.

Product overview

Rochdale Borough Council operates as a local government authority providing public services to residents of Heywood, Middleton, Pennines, and Rochdale. The council's digital presence consists of a unified web portal that offers access to all council services including benefits and money advice, bins and recycling, council tax, children's services, housing, libraries, planning applications, social care, and sports and leisure facilities. The website is built and powered by Jadu and serves as the primary channel for residents to access services, make payments, report issues, and stay informed about council activities.

Differentiator

Problem solved

Functional benefit

Products and services

• Council Tax Administration Collection of council tax from all residential properties in the borough based on valuation bands A through H, with billing on a monthly cadence. Service supports payment and account management via the online portal and MyAccount.
• Waste Collection and Recycling
• Library and Customer Service Centres
• Fostering Services
• Business Licensing and Environmental Health
• Planning and Building Control
• Public Health Vaccination Programme
• Housing Services
• Parking, Roads and Transport
• Rochdale Feel Good Festival

Named customers6 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Wilson Bowden Developments LimitedcoreStrategic or Co-development Partner · 9 October 2025Developer partner for the Atom Valley Sustainable Materials and Manufacturing Centre project in Rochdale. Wilson Bowden Developments Limited is undertaking the construction work expected to create thousands of jobs. The project is part of Greater Manchester's broader industrial strategy to attract innovation and growth.
• Foster for Greater ManchestercoreStrategic or Co-development PartnerRochdale Borough Council participates in the Foster for Greater Manchester regional partnership for fostering services, offering various fostering opportunities to local residents and coordinating with other Greater Manchester local authorities on looked after children services.
• Easy FundraisingminorGTM or Marketing PartnerPartnership with Easy Fundraising app enabling residents to generate free donations to the Mayor's Charity Appeal through routine online shopping. Over 8,000 brands have signed up including supermarkets, retailers, and travel companies.
• Rochdale Development AgencycoreStrategic or Co-development PartnerJoint partnership for economic development, business support, and event organisation. Co-organiser of major events including OMD concert and Rochdale Music Stories cultural programme. Agency supports businesses and attracts investment to the borough.
• UK Health Security Agency (UKHSA)coreStrategic or Co-development PartnerPartnership for public health protection, weather health alerting, and vaccination programmes. UKHSA works with the council on COVID-19 vaccination programmes and measles outbreak response.
• NHS EnglandcoreStrategic or Co-development PartnerPartnership for vaccination delivery including flu jabs, COVID-19 vaccines, and measles vaccinations. NHS coordinates with council on spring and autumn vaccination campaigns.
• Manchester Magistrates' CourtminorOthersCourt system through which the council's environmental health service brings enforcement actions, such as the court-ordered closure of Phantom The Lounge shisha lounge for carbon monoxide violations.
• Chewing Gum Task Force / Keep Britain TidyminorGTM or Marketing PartnerEnvironmental charity administering grants for gum cleanup initiatives. Rochdale Borough Council was awarded a grant from the Chewing Gum Task Force administered by Keep Britain Tidy to help clean up gum and reduce gum littering.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bury Council: Metropolitan borough council in Greater Manchester delivering identical statutory services under the same legislative framework, with comparable population size and demographic characteristics.
• Wigan Council: Metropolitan borough within Greater Manchester providing the same full range of council services, sharing regional partnership arrangements and subject to identical funding formula constraints.
• Salford City Council: Adjacent Greater Manchester metropolitan borough delivering the same statutory local government functions, sharing Greater Manchester Combined Authority membership and regional partnership arrangements with Rochdale.
• Manchester City Council: Metropolitan borough council in Greater Manchester providing the same full range of municipal services (housing, social care, planning, waste) under identical statutory framework, making it the closest structural peer albeit at larger scale.
• Trafford Council: Greater Manchester metropolitan borough operating under the same legislative framework, with comparable governance structure and service portfolio covering housing, social care, planning, and waste management.
• Tameside Council: Greater Manchester metropolitan borough providing the same suite of local government services, participating in shared regional bodies and benefitting from similar funding formula allocations from central government.
• Stockport Council: Metropolitan borough within Greater Manchester operating under the same statutory duties, with comparable organisational structure for housing, children's services, and environmental health functions.
• Bolton Council: Greater Manchester metropolitan borough with similar resident population, comparable property portfolio scale, and identical statutory service delivery obligations under English local government law.
• Oldham Council: Neighbouring metropolitan borough within Greater Manchester with comparable demographic profile, similar council tax base, and overlapping regional partnerships including the Foster for Greater Manchester initiative.

Broad incumbents

• Greater Manchester Combined Authority: Regional strategic authority coordinating policy across all ten Greater Manchester councils including Rochdale, providing shared services and strategic direction on transport, housing, and economic development.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/rochdalecouncil
• YouTubeyoutube.com/channel/UCbLo-qPUWTI3zHDYcvGFmnA
• Facebookfacebook.com/rochdalecouncil
• LinkedInlinkedin.com/company/rochdale-mcouncil
• Instagraminstagram.com/rochdalecouncil/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rochdale Borough Council