What Telko Managed Services does

Telko Managed Services Limited is a Nigerian private limited company, incorporated in 2014 and headquartered in Ogudu GRA, Lagos, that operates as a licensed telecommunications clearinghouse for voice, SMS, and data traffic. The company received its operating license from the Nigerian Communications Commission (NCC) in 2020 to terminate both wholesale international A-Z VoIP and local traffic, and has since positioned itself among the top three interconnect operators in Nigeria, terminating over 350 million minutes of voice traffic per month and roughly 12 million calls per day, with reported service availability of 99.9%.

The company's core platform consists of three product lines: Voice Traffic Termination and International Data Access (IDA) for interconnection, a Billing and Reconciliation platform for real-time CDR-based invoice processing and settlement, and a Value-Added Services suite comprising IVR, USSD, Bulk SMS, Premium SMS, Robo Calls, and Mobile and Web Content Integration. The infrastructure runs on a 10G-interface backbone with CISCO switching, direct connectivity to all major Nigerian Mobile Network Operators across the country's six geo-political zones, real-time least-cost routing, and a 24/7 intelligent Network Operations Center. The company also holds Cisco and Microsoft certifications within its infrastructure leadership.

Telko generates revenue primarily through transaction fees on voice termination, A2P SMS, and international data access, complemented by managed-service and professional-service fees for VAS offerings and billing/reconciliation. Pricing is quote-based and negotiated under multi-year contracts with enterprise customers. Its go-to-market is enterprise field sales targeting MNOs, VAS providers, content aggregators, and NCC-licensed service providers, with secondary reach into banks and enterprises for USSD and Bulk SMS. The company employs 11–50 staff and is led by Managing Director Veronica Babayemi, CTO Muyiwa Alabi, and CFO Sheriff Badmus, with ownership not publicly disclosed.

Name

Telko Managed Services

Legal name

Telko Managed Services Limited

Website

https://telko-ms.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Telko Managed Services is a Lagos-based, NCC-licensed telecommunications clearinghouse that provides voice and SMS interconnect, international A-Z VoIP termination, billing and reconciliation, and VAS (IVR, USSD, Bulk SMS) to Nigerian Mobile Network Operators, VAS providers, and enterprises.

Ownership category

akta.pro rank

Product category

Telecommunications Interconnect Services

NAICS

Wired Telecommunications Carriers (517111), Telecommunications (517), All Other Telecommunications (5178)

SIC

Services-Telephone Interconnect Systems (7385), Telephone Communications (No Radiotelephone) (4813), Communications Services, Nec (4899)

akta.pro primary industry

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Voice Quality, Monitoring & Analytics (QoS/QoE, call recording, compliance) (HDAIAHAM)

Keywords

• Interconnect voice termination
• Telecom clearing house
• Billing reconciliation services
• Value added services
• Bulk SMS gateway

Headquarters

HQ city

Ogudu

HQ country

Nigeria

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Voice Traffic Termination: Interconnection fees for terminating voice traffic across networks, both local and international voice termination services
2. A2P Bulk SMS: Application-to-Person bulk SMS messaging services for high-capacity messaging campaigns
3. VAS Shortcode Services: Value Added Services including IVR, USSD, Premium SMS, and mobile/web content integration for enhanced user interaction and engagement
4. Billing & Reconciliation Services: Expert billing and reconciliation solutions streamlining financial processes for interconnect traffic settlement
5. International Data Access: Wholesale international A-Z VoIP and local traffic termination services for carrier operators

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Telko Managed Services operates a telecommunications clearing house platform providing Local and International Voice Termination, International Data Access (IDA), Automated Billing & Reconciliation, and a suite of Value Added Services (IVR/Voice, USSD, Bulk SMS Gateway, Premium SMS, Robo Calls, and Mobile/Web Content Integration). The infrastructure is anchored on 10G interface capacity with CISCO switching and direct connectivity to every major MNO in Nigeria, serving carriers, VAS providers, content aggregators, banks, and large enterprises.

Product overview

Telko Managed Services is a clearinghouse for voice calls, SMS, and data traffic in Africa, operating as a platform with interconnected services. The core portfolio includes Voice Traffic Termination and International Data Access for interconnection services, complemented by a Billing & Reconciliation platform for financial management. Value-added services include IVR/Voice, USSD, Bulk SMS Service Gateway, Premium SMS, Robo Calls, and Mobile and Web Content Integration. These services work together to provide telecommunications operators and service providers with end-to-end connectivity, billing, and VAS aggregation capabilities across Nigeria.

Differentiator

Problem solved

Functional benefit

Products and services

• Voice Traffic Termination End-to-end interconnect voice traffic termination providing seamless and reliable voice communication across networks, connecting to all major Mobile Network Operators in Nigeria; handles settlement and reconciliation of interconnect traffic with over 350 million minutes terminated monthly.
• International Data Access (IDA) Licensed service for terminating wholesale international A-Z VoIP and local traffic, providing global connectivity through partnerships with leading international carriers with 99.9% service availability and direct MNO connectivity in all six Nigerian geo-political zones.
• Billing & Reconciliation Automated billing platform for real-time invoice processing with secure client access to upload and download Call Data Records (CDR), featuring detailed reporting, analytics, and transparent settlement of interconnect charges — claims 100% accurate billing.
• IVR/Voice Interactive Voice Response solution enabling efficient caller interaction with customizable menus, multilingual support, CRM integration, voice recognition, and text-to-speech capabilities for automated call management.
• USSD Unstructured Supplementary Service Data solution for real-time interactive communication with consumers, enabling mobile banking, bill payments, content subscription, and service access without internet connectivity, with APIs for banking, telecom, and customer support integration.
• Bulk SMS Service Gateway Robust platform for sending marketing campaigns, transactional notifications, time-sensitive alerts, and two-factor authentication messages with real-time delivery, high throughput, detailed delivery reports, and easy API integration.
• Premium SMS Premium Short Messaging Service enabling consumers to pay for services and products via mobile devices, with charges billed to mobile credits — provides a revenue medium for clients whose content is billed via Telko.
• Robo Calls Voice broadcasting service that sends automated phone calls to a list of phone numbers quickly and easily, enabling organizations to reach their audience through automated calling.
• Mobile and Web Content Integration VAS aggregation platform integrating mobile and web content services with unified content management, robust APIs, flexible subscription models, real-time analytics, and targeted marketing campaign capabilities for VAS providers and NCC-licensed service providers.

Quantifiable outcome

• 350 million+ minutes of voice traffic terminated monthly
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature7 records

Partnerships

Three partnerships are on record, tiered core.

• Major MNOs in NigeriacoreStrategic or Co-development PartnerDirect connectivity partnerships with all major Mobile Network Operators in Nigeria across all six geo-political zones. Strategic relationships enabling voice traffic termination and interconnect services.
• Leading International CarrierscoreTechnology or IntegrationPartnerships with major international carriers for global connectivity, enabling seamless cross-border communication and international VoIP termination services.
• Nigerian Communications Commission (NCC)coreStrategic or Co-development PartnerRegulatory licensing by NCC in 2020 to terminate wholesale international A-Z VoIP and local traffic, establishing core operational legitimacy.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• BICS: BICS is a global wholesale voice carrier and interconnection hub operating across 200+ destinations, directly comparable to Telko MS as a clearinghouse for international A-Z VoIP traffic termination.
• iBASIS: iBASIS is a wholesale carrier providing international voice termination, A2P SMS, and IoT connectivity — directly comparable to Telko MS in both voice interconnection and bulk SMS gateway services.
• Telinfosys: Telinfosys operates a global telecom clearinghouse for voice and SMS with international A-Z termination — directly comparable to Telko MS in business model, though headquartered outside Africa.
• PCCW Global: PCCW Global operates an international wholesale voice network and A2P messaging platform across 3,000+ cities — comparable to Telko MS as a wholesale carrier and SMS aggregator serving MNOs and operators.
• Syniverse: Syniverse provides telecom interconnection, clearing and settlement, and messaging services globally, making it a direct functional peer to Telko MS's billing & reconciliation and voice termination offerings.
• Africa's Talking: Africa's Talking is an African-focused communications API platform providing SMS, USSD, voice, and airtime services — directly comparable to Telko MS's VAS aggregation and bulk SMS gateway products.
• IDT Corporation: IDT's wholesale voice and messaging carrier business terminates international minutes globally, comparable to Telko MS's Voice Traffic Termination and International Data Access services.

Emerging players

• Comverse: Comverse provides VAS, billing, and digital services for telecom operators — comparable to Telko MS's Billing & Reconciliation, IVR, and USSD platform offerings, though more software-focused.

Regional players

• Sesinet: Sesinet is a wholesale voice and SMS carrier serving African and Middle Eastern markets with interconnection services — comparable to Telko MS as a regional interconnect operator competing for similar MNO traffic.

Broad incumbents

• Bayobab (MTN GlobalConnect): MTN's wholesale arm provides international voice, SMS, and data connectivity across Africa — comparable to Telko MS's wholesale voice termination but operating from a much larger incumbent operator footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/telko-ms

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telko Managed Services