What Tel Info Services does

TIS - Tel Info Services is a privately held French telecommunications and IT services company founded in 2012 and headquartered in Saint-Cyr-sur-Loire, near Tours, in the Indre-et-Loire department (Centre-Val de Loire region). The company serves primarily small and medium-sized businesses in the Touraine region, offering integrated telecommunications, IT infrastructure, and managed services under a single-vendor model. TIS operates as a certified Starface IP telephony distributor and as a telecom operator intermediary reselling mobile, fixed telephony, and internet plans from major French carriers through established operator partnerships.

The company's product portfolio spans three pillars: telecommunications (fixed and mobile telephony, internet access, hosted telephony), IT infrastructure (computer hardware, network design and installation, IT security including firewalls and VPNs, cloud software solutions, and data hosting), and managed services (audit, maintenance contracts/infogérance, and after-sales support). As a certified Starface partner, TIS provides IP telephony with coverage up to 4,000 m² DECT, professional call management, and customizable voicemail. The company differentiates primarily on local proximity, advertising a 4-hour on-site response for total network outages and 24/7 technical support.

TIS generates revenue through a mix of subscription-based telecom plans, hardware sales and rentals, recurring maintenance contracts, and one-time professional services for installation and configuration. Pricing is not publicly disclosed and is quote-based on individual client requirements. The company markets primarily through its website, local SEO targeting businesses in department 37, and direct phone-based sales engagement, maintaining a single point of contact for all client interactions. Registered capital is €10,000 with no disclosed venture or institutional investment.

Name

Tel Info Services

Legal name

TIS – TEL INFO SERVICES

Website

https://telinfoservices.fr

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

TIS is a French telecom and IT services company founded in 2012, serving SMBs in the Touraine region with integrated fixed/mobile telephony, internet, networking, IT security, cloud, and managed services as a certified Starface partner.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-cyr-sur-loire

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telecommunications Operator Services: Mobile and fixed telephony plans, internet access packages offered as a telecom operator. Competitive pricing through partnerships with major operators. Recurring revenue from subscription-based telecom plans with transparent monthly billing.
2. IT Equipment Sales and Installation: Sale and installation of computer equipment including desktops, laptops, screens, printers, scanners, servers, NAS and accessories. One-time revenue from hardware sales with potential maintenance contracts.
3. Maintenance and Infogérance Services: Managed IT services including network maintenance, software installation, troubleshooting, and equipment replacement. Recurring revenue from maintenance contracts ensuring ongoing infrastructure performance.
4. Professional Telephony Services: Custom voicemail messages, call management solutions, and professional reception services. Revenue from professional services for enhanced business communications.
5. Equipment Rental: Rental options for telephone equipment alongside sale options, providing flexible financing alternatives for business clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TIS sells and deploys integrated telecommunications and IT infrastructure for businesses, anchored by the certified Starface IP telephony platform and complemented by mobile/fixed telephony plans, internet access, network design/installation, IT security, cloud solutions, hosting, computer and telephone equipment, and ongoing maintenance/infogérance contracts. The company acts as a single point of contact for SME clients in the Touraine region, bundling telecom operator offerings with its own professional services and equipment.

Product overview

Tel Info Services (TIS) is a telecom and IT services company offering an integrated portfolio of solutions centered around three pillars: telecommunications (fixed/mobile telephony, internet access), IT/computing (hardware, networking, cloud solutions, security), and managed services (audit, maintenance, after-sales support). The core product offering is the Starface IP telephony platform, complemented by professional call management, network infrastructure, IT security, cloud solutions, and equipment rental/sales/maintenance. As a telecom operator intermediary, TIS bundles mobile, fixed, and internet plans from major carrier partners with transparent billing and competitive pricing. The company acts as a single point of contact for SMEs seeking integrated connectivity solutions in the Touraine region.

Differentiator

Problem solved

Functional benefit

Products and services

• Solution Starface - IP Telephony Certified Starface IP telephony platform offered to businesses, with intuitive interface for call routing, voicemail, professional call handling, DECT coverage up to 4000 m², customizable features, redirections, and personalized messaging.
• Professional Call Management (Accueil téléphonique) Professional inbound and outbound call management service with seamless call redirections and personalized voicemail messaging for business clients.
• Network Infrastructure Services (Réseau informatique) Custom network solutions including on-site audit, architecture design, Wi-Fi installation, and monitoring tailored to business environments.
• IT Security Services (Sécurité informatique) Network security, secure data storage, automated backups, firewall and VPN (MPLS) solutions protecting business data and infrastructure.
• Cloud Software Solutions (Logiciel et solutions cloud) Customized cloud-based software solutions enabling secure data access and optimized storage management for businesses.
• Mobile and Fixed Telephony Plans (Téléphonie mobile & fixe) Mobile and fixed telephony operator plans with competitive pricing through operator partnerships, including unlimited national and international fixed-line calls, with expert support before and after installation.
• Internet Access (Accès internet) High-speed internet packages with online eligibility testing, providing fast and secure connections adapted to business needs.
• Hosting (Hébergement) Secure data hosting and 24/7 accessible data management services for business infrastructure.
• IT Audit Service On-site expert evaluation of existing IT and telecom infrastructure covering efficiency, security, compliance, and optimization to design tailored solutions for cost and performance improvement.
• Maintenance and Infogérance Contracts Recurring maintenance and managed IT services including troubleshooting, software installation, equipment replacement, and network performance upkeep.
• After-Sales Service (Service après-vente) Post-installation reactive support with qualified technicians available by phone or on-site to resolve customer issues.
• Telephone Equipment and Accessories (Matériel & accessoires) Telephone equipment offering including wired and wireless devices and audio headsets, available for sale or rental, with installation and maintenance services included.
• Computer and Office Equipment (Matériel et bureautique) Professional computer equipment including desktops, laptops, monitors, printers, scanners, and servers, with associated software and application installation services.

Quantifiable outcome

• Intervention within 4 hours for total network outages
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• StarfacecoreTechnology or IntegrationCertified partner and official distributor of Starface IP telephony solutions. TIS installs and configures Starface systems providing intuitive and intelligent phone management interfaces for business clients.

Scale indicators3 records

Expansion highlights3 records

Direct peers

• Hub One: French B2B telecom and IT services provider (part of Groupe ADP) specializing in critical environments, offering telephony, network infrastructure, mobility, and managed services to enterprise and SMB clients. Comparable integrated telecom/IT services model.
• Hexatel: French B2B telecom operator and IT services provider offering mobile, fixed, internet, telephony, and managed services to SMBs and mid-market companies. Directly comparable as a regional French B2B telecom reseller/MSP.
• Koesio: French IT and telecom services group (formerly Bistrat) operating a regional branch network across France, offering telephony, IT infrastructure, managed services, and B2B telecom operator services to SMBs. Very comparable business model to TIS, but at much larger scale.

Broad incumbents

• Alcatel-Lucent Enterprise: French-headquartered provider of IP telephony, networking, and cloud communications solutions with an established partner channel in France. Comparable to TIS's IP telephony (Starface) and network infrastructure offerings.
• SFR Business: B2B arm of Altice France/SFR providing mobile, fixed, internet, cloud hosting, and IT services to SMBs and enterprises nationwide. Competes with TIS for French B2B telecom and IT services accounts.
• Axians: VINCI Energies' IT and telecom services brand, offering network infrastructure, cloud, cybersecurity, and managed services across France and Europe. Comparable to TIS's IT services portfolio but at much larger enterprise scale.
• Free Pro: B2B telecom arm of Iliad/Free offering mobile, fixed, internet, and cloud services to French businesses, with a price-aggressive positioning that competes with TIS on SMB contracts.
• Orange Business Services: B2B arm of Orange, the largest French telecom operator, providing mobile, fixed, cloud, cybersecurity, and managed services to enterprises and SMBs across France. Indirectly competes with TIS on enterprise telecom deals and adjacent SMB opportunities.
• Bouygues Telecom Entreprises: B2B division of Bouygues Telecom offering mobile, fixed, internet, cloud, and managed services to French businesses. Competes with TIS on price and operator relationships; broader portfolio and national coverage.

Emerging players

• 3CX: Global IP-PBX and cloud communications platform competing with Starface as a telephony backbone for SMBs. Comparable to TIS's core Starface offering in target customer and use case, including a French partner/reseller network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tel-info-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tel Info Services