XeroGrafiX
XeroGrafiX is an Austrian Shopware Platinum Partner agency that designs, builds, and supports Shopware 6 e-commerce platforms for enterprise brands, manufacturers, and retailers across the DACH region. It delivers strategy, design, development, ERP integrations, and proprietary expert-knowledge digitization products.
- Company typePrivate
- Founded2009
- HeadquartersVienna, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What XeroGrafiX does
XeroGrafiX GmbH is an Austrian e-commerce agency founded in 2009 and headquartered in Vienna, certified as a Shopware Platinum and Enterprise Partner. The company delivers full-service Shopware 6 implementations for brands, manufacturers, and ambitious retailers across the DACH region (Germany, Austria, Switzerland), spanning digital strategy, UX/UI design, frontend development (Vue.js, Twig, SCSS), backend development (Symfony, PHP 8), API-first headless commerce architecture, platform migrations (from xt:Commerce, Adobe Commerce, OXID, WooCommerce), custom plugin development, ERP/PIM/CRM integrations, usability testing, and ongoing development and support. The company operates from two Austrian offices (Vienna and Villach) and has announced a planned Berlin office in 2026 as its first German location, with Switzerland explicitly identified as a growth market supported by dedicated local integrations (TWINT, PostFinance, Rappen rounding, multilingual support, Swiss Post shipping).
The agency monetizes through project-based and retainer professional services contracts, with custom quote-based pricing rather than published rates. Notable proprietary deliverables include the Schwarzenberger Saatgut-Konfigurator — an award-winning expert knowledge digitization platform that converts seed/soil/climate domain expertise into parameterized digital advisory experiences — and a proprietary Spreadshirt plugin for Shopware 6 that powers the agency's own 'Dressed to be cool' branded merchandise storefront. Its enterprise customer portfolio spans 15+ named accounts across at least a dozen verticals, including LOEB AG, Magirus Feuerwehrfahrzeuge, Samen Schwarzenberger, Babsis Bastelbedarf (75,000+ articles), 0815.at (100,000+ products, 10,000 price changes/minute), gruener.at, Vollmer's, Orion Leuchtenfabrik, MW Acoustics, Leonardi, and SerrentiS. Distribution is primarily direct enterprise sales supported by Shopware partnership co-marketing, referral networks (BNI), and active participation at DACH industry events (SCORE!, SCD, E-Commerce Expo Berlin, Kaufland eCommerce Day). The company is privately held with CEO Mag. Thomas Frierss as managing shareholder; no venture capital or private equity funding is disclosed.
XeroGrafiX firmographics
Firmographics- Name
- XeroGrafiX
- Legal name
- XeroGrafiX GmbH
- Website
- https://xgx.at
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- XeroGrafiX is an Austrian Shopware Platinum Partner agency that designs, builds, and supports Shopware 6 e-commerce platforms for enterprise brands, manufacturers, and retailers across the DACH region. It delivers strategy, design, development, ERP integrations, and proprietary expert-knowledge digitization products.
- Ownership category
- akta.pro rank
XeroGrafiX industry classification
Industry- Product category
- E-commerce Agency Services
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Enterprise Application UX, Portals & Low-Code Extensions (BPAEAGAM)
- akta.pro secondary industry
- Global Customer Support & Cross-border CX Platforms (CRAFAJAK)
Keywords
Where XeroGrafiX is headquartered
LocationHeadquarters
- HQ city
- Vienna
- HQ country
- Austria
- HQ region
- Europe
Offices4 records
Markets served
XeroGrafiX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- E-Commerce Agency Services: XeroGrafiX is a professional services agency generating revenue through consulting, design, development, and ongoing support for Shopware-based e-commerce projects. Services include digital strategy, UI/UX design, frontend/backend development, migration, custom plugin development, usability testing, and continuous development & support. Revenue is project-based and retainer-based for ongoing client relationships.
- Merchandise Sales (Dressed to be cool): Sale of branded merchandise (t-shirts, hoodies, caps) via their own Shopware storefront, powered by their proprietary Spreadshirt plugin. Products are printed and shipped by Spreadshirt.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom Project-Based Pricing |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
XeroGrafiX product offering
Product offeringCore offering
XeroGrafiX is a Shopware Platinum and Enterprise Partner agency that builds, designs, and operates Shopware 6 e-commerce platforms for brands, manufacturers, and retailers in the DACH region. Core services include E-Commerce Solutions (frontend/backend development, system migration, custom plugin development, headless CMS), Design & UI/UX, Digital Strategy, Usability Testing, and Ongoing Development & Support, complemented by an Expert Knowledge Digitization Platform for advisory-driven commerce.
Product overview
XeroGrafiX is an E-Commerce agency and official Shopware Platinum Partner offering a comprehensive suite of services built around the Shopware 6 platform. The core offering combines E-Commerce Solutions (frontend development using Vue.js/Twig/SCSS, backend development using Symfony/PHP 8, API-first architecture for headless implementations, system migration, custom plugin development, and headless CMS solutions) with Design & UI/UX, Digital Strategy, Usability Testing & Analysis, and Ongoing Development & Support. Key specialized offerings include an Expert Knowledge Digitization Platform (as demonstrated in the award-winning Schwarzenberger seed configurator) that translates expert knowledge into scalable digital advisory experiences, an Intelligent Customer Dashboard for continuous customer engagement, and Enterprise Shopware Solutions for complex multi-tenant and high-performance requirements. The agency also operates a merchandise store (Dressed to be cool) powered by its own Spreadshirt Plugin for Shopware 6. Services are delivered across the DACH region with specialized Swiss market solutions including local payment and shipping integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- E-Commerce Solutions Full-service E-Commerce implementation on Shopware 6 covering frontend development (Vue.js, Twig, SCSS), backend development (Symfony, PHP 8), API-first architecture for headless solutions, migration from legacy platforms (xt:Commerce, Adobe Commerce, OXID, WooCommerce), and custom plugin development for brands, manufacturers, and retailers.
- Digital Strategy Strategic consulting for digital commerce including data strategy, automation, expert knowledge digitization, and personalized customer journey design for brands and retailers.
- Design & UI / UX Full-service design including corporate design development, web design, UI/UX design, conversion optimization, responsive design, and brand identity creation, including workshops for UX, content commerce, navigation structures, and user stories.
- Usability Tests & Analysis Comprehensive usability testing using expert reviews, A/B tests, heatmaps, behavioral analysis, mystery shopping, and systematic test series to deliver conversion and UX improvements.
- Ongoing Development & Support Long-term partnership for continuous optimization including 24/7 monitoring, ongoing performance optimization, KPI-based decisions, continuous integration processes, and transparent communication for sustainable E-Commerce success.
- Enterprise Shopware Solutions Complex enterprise-level Shopware implementations with multi-tenant setups, ERP synchronization, and high-performance requirements for brands and large retailers requiring scalable B2B/B2C/D2C commerce.
- Shopware Switzerland Solutions Specialized Shopware implementations for Swiss market including Rappen rounding, multilingual support (German, French, Italian), Swiss currencies and taxes, TWINT and PostFinance payment integration, and Swiss Post shipping solutions.
- Expert Knowledge Digitization Platform (Saatgut-Konfigurator) Digital platform for translating expert knowledge into scalable digital advisory experiences, demonstrated through the Schwarzenberger seed configurator that generates personalized seed mix recommendations from location, weather data, soil analysis, and usage parameters.
- Dressed to be cool (Merchandise Store) XeroGrafiX branded merchandise store featuring printed apparel and accessories (T-shirts, hoodies, caps) powered by the proprietary Spreadshirt plugin developed for Shopware 6.
Quantifiable outcome
- Shop Usability Award 2026 win for Samen Schwarzenberger in Innovation in Brand and Commerce category.
- +7 more outcomes
Companies that use XeroGrafiX
Customer profileNamed customers16 records
Segments3 records
Ideal customer profiles2 records
XeroGrafiX technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration26 records
AI capability5 records
Feature8 records
XeroGrafiX partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- KlaviyocoreStrategic partnership with Klaviyo, a leading cloud-based marketing automation platform for e-commerce acting as a B2C CRM and AI marketing platform. The partnership was officially announced at the Klaviyo Partner Day in Berlin. One of the first joint activities is co-exhibiting at SCORE!2026 in Zürich. The goal is to provide customers with comprehensive marketing automation for long-term customer retention and revenue growth.
- Shopware AGcoreXeroGrafiX is a certified Shopware Platinum Partner and Shopware Enterprise Partner. They develop complex e-commerce projects on Shopware 6, including custom plugin development, system integrations, and enterprise-scale implementations. They co-market with Shopware at events including SCORE!, SCD, and E-Commerce Expo Berlin.
- Smarketer GroupminorPartnership for joint presence at E-Commerce Expo Berlin. XeroGrafiX collaborated with Smarketer Group for the expo, including a speaker slot on the Smarketer stage.
- SpreadshirtminorProduction and fulfillment partner for the Dressed-to-be-cool merchandise line. Spreadshirt handles printing and shipping of custom-printed t-shirts, hoodies, and caps. XeroGrafiX developed a proprietary Spreadshirt plugin for Shopware 6.
- TeigtalenteminorPartner for bread-making social event at E-Commerce Expo Berlin 2026, providing team-building networking experience.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
XeroGrafiX competitors and assessment
Company assessmentDirect peers
- dotSource GmbH: One of the largest Shopware Gold Partners and a leading DACH e-commerce agency. Directly comparable to XeroGrafiX as both deliver Shopware 6 enterprise implementations, custom development, and omnichannel commerce projects for enterprise and mid-market clients in Germany, Austria, and Switzerland.
- Comwrap GmbH: Frankfurt-headquartered e-commerce consultancy and Shopware Gold Partner with strong DACH focus on enterprise commerce, headless architecture, and ERP integrations. Comparable in technical depth and customer profile to XeroGrafiX.
- sitegeist GmbH: Hamburg-based e-commerce agency and Shopware partner with strength in B2B commerce and enterprise Shopware implementations. Direct competitor for mid-market and enterprise Shopware projects.
- Shopmacher GmbH: Certified Shopware Platinum Partner and DACH-focused e-commerce agency specializing in Shopware 6, Shopware migrations, and enterprise implementations. Closely comparable peer with similar service portfolio, customer segment, and Shopware-specialist positioning.
- neolab GmbH: Austrian digital agency specialized in e-commerce and Shopware implementations, operating across the DACH region with comparable service offering and customer profile to XeroGrafiX.
- dskom GmbH: Bochum-based DACH e-commerce agency and Shopware partner providing design, development, and Shopware implementations. Direct competitor for Shopware-specific project work in the same regional market.
Broad incumbents
- nexum GmbH: Cologne-based independent digital agency with strong e-commerce and Shopware capabilities serving enterprise and mid-market German clients. Broader service portfolio than XeroGrafiX but competes for the same enterprise commerce budgets.
- TWT GmbH: Düsseldorf-based digital agency with e-commerce, Shopware, and broader digital services. Larger full-service agency competing for enterprise commerce mandates across the DACH region.
- TRKKN Group (formerly dmcgroup): Germany- and Austria-based (Vienna presence) digital commerce and marketing agency with broad e-commerce and customer experience services. Operates at larger scale with adjacent customer segment to XeroGrafiX.
- diva-e Digitalwert mbH: Larger Germany-headquartered digital commerce and IT services provider covering Shopware, Adobe Commerce, and broader enterprise platforms. Overlaps with XeroGrafiX on the Shopware side but serves a much broader commerce technology portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
XeroGrafiX social profiles
Digital presenceXeroGrafiX financial estimates
Financial estimateRevenue estimate
Valuation estimate
XeroGrafiX leadership team
Management profileNumber of profiles
Profiles4 records
XeroGrafiX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
XeroGrafiX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about XeroGrafiX
What does XeroGrafiX do?
XeroGrafiX is a Shopware Platinum and Enterprise Partner agency that builds, designs, and operates Shopware 6 e-commerce platforms for brands, manufacturers, and retailers in the DACH region. Core services include E-Commerce Solutions (frontend/backend development, system migration, custom plugin development, headless CMS), Design & UI/UX, Digital Strategy, Usability Testing, and Ongoing Development & Support, complemented by an Expert Knowledge Digitization Platform for advisory-driven commerce.
Is XeroGrafiX a public or private company?
XeroGrafiX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was XeroGrafiX founded?
XeroGrafiX was founded in 2009. It employs 11 to 50 people.
Where is XeroGrafiX based?
XeroGrafiX is headquartered in Vienna, Austria, in the Europe region.
How does XeroGrafiX make money?
Two revenue lines are on record. E-Commerce Agency Services are the primary driver. The others are merchandise Sales (Dressed to be cool).
Who are XeroGrafiX's main competitors?
Direct peers on record are dotSource GmbH, Comwrap GmbH, sitegeist GmbH, Shopmacher GmbH, neolab GmbH and dskom GmbH. Broad incumbents are nexum GmbH, TWT GmbH, TRKKN Group (formerly dmcgroup) and diva-e Digitalwert mbH.
Does XeroGrafiX have an API?
No public API is recorded for XeroGrafiX.
What industry is XeroGrafiX in?
XeroGrafiX's product category is E-commerce Agency Services. Its primary akta.pro industry code is BPAEAGAM, Enterprise Application UX, Portals & Low-Code Extensions, with a secondary code of CRAFAJAK, Global Customer Support & Cross-border CX Platforms. Its NAICS code is 54151 and its SIC code is 7373.