Mr. Reliable Plumbing & Heating

What Mr. Reliable Plumbing & Heating does

Mr. Reliable Plumbing & Heating is a private, for-profit plumbing, heating, and HVAC services contractor headquartered in San Jose, California, operating across the South Bay Area. The company serves both residential and small commercial customers with a service offering that spans plumbing repair and installation, heating system service, HVAC work, and 24/7 emergency dispatch, supported by a Gold Club membership program that packages recurring maintenance into a prepaid subscription. The firm presents itself as an established local operator — referencing more than two decades of operating history, BBB Accredited Business status, and HomeAdvisor Top Rated Pro recognition — and markets directly to consumers through a broad digital footprint including Google, Yelp, Facebook, Instagram, Twitter, YouTube, LinkedIn, and TikTok, alongside dedicated local SEO pages for submarkets such as Burbank, Santa Clara, Milpitas, and the broader San Jose area. Operationally, it runs as a bootstrapped small business with 11–50 employees and no external funding; revenue is generated primarily through transactional service-call billing and the Gold Club recurring maintenance stream. The technology layer is standard for a trades contractor — website, CRM, scheduling, and digital marketing — with no disclosed proprietary platform or AI capability.

Name

Mr. Reliable Plumbing & Heating

Legal name

Mr. Reliable Plumbing, Heating & Air Conditioning

Website

https://mrreliablephc.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Mr. Reliable Plumbing & Heating is a bootstrapped residential and commercial plumbing, heating, and HVAC service contractor based in San Jose, California, serving South Bay homeowners and small businesses via 24/7 emergency dispatch and a recurring Gold Club maintenance membership.

Ownership category

akta.pro rank

Product category

Plumbing and HVAC Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro industry

PRIMARYHSAOAAAA

Residential Plumbing Fixture Installation & Repair

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYHSAOAHAD

Heat Pump Repair & Maintenance

Home & Personal Services/Plumbing, Electrical & HVAC Services/HVAC Repair, Maintenance & Tune-Ups

SECONDARYHSAOAMAL

Emergency Commercial Plumbing Response

Home & Personal Services/Plumbing, Electrical & HVAC Services/Emergency Plumbing Services

Keywords

• Residential plumbing services
• HVAC repair services
• Emergency plumber services
• Water heater services
• Heating and cooling

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Plumbing Services: Revenue generated from on-site plumbing repair, installation, and maintenance services delivered at customer locations. Services include drain cleaning, leak detection, pipe repair, sewer repair, water heater services, and fixture installation. Pricing is quoted upfront with transparent rates and no hidden fees.
2. HVAC Services: Revenue from heating and air conditioning services including AC repair, AC installation, furnace repair, furnace installation, heat pump services, and AC maintenance. Services are priced on a per-job basis with upfront quotes provided before work begins.
3. Emergency Services: 24/7 emergency plumbing and HVAC response services for urgent issues such as burst pipes, gas leaks, and heating/cooling failures. Emergency services are available around the clock and billed at standard service rates.
4. Preventative Maintenance Plans: Gold Club Membership program offering ongoing maintenance services for plumbing and HVAC systems. Annual maintenance plans include inspections, tune-ups, and priority scheduling to prevent costly breakdowns and extend equipment lifespan.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Mr. Reliable Plumbing & Heating is a San Jose-based field service company that delivers plumbing, heating, and air conditioning repair, installation, and maintenance services directly to residential and commercial customers throughout the South Bay Area. The company dispatches certified technicians to customer locations for diagnostics, repairs, and installations, and offers a 24/7 emergency response as well as a recurring Gold Club Membership preventative maintenance program.

Product overview

Mr. Reliable Plumbing & Heating is a residential and commercial plumbing, heating, and air conditioning service company operating in San Jose and the South Bay Area of California. The company offers a comprehensive suite of services organized into three core categories: Plumbing Services (including faucet, shower, toilet, drain cleaning, leak detection, pipe repair, sewer repair, water heaters, water filtration, and emergency plumbing), Heating Services (furnace installation/repair, heat pump services), and Air Conditioning Services (AC installation/repair/maintenance/replacement). The company also offers a Gold Club Membership preventative maintenance program. The business operates as a traditional service company with no software product, API, or digital platform offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Services Comprehensive plumbing services covering faucet installation/replacement, shower installation/repair, toilet installation/repair, commercial plumbing, drain cleaning, leak detection, pipe repair, sewer repair, water heaters, and water filtration for residential and commercial customers in San Jose and the South Bay Area.
• Heating Services Heating system services including furnace installation, furnace repair, pipe replacement, heating maintenance, heating repair, heat pump repair, and heat pump installation for homeowners in the South Bay Area.
• Air Conditioning Services Air conditioning services including AC installation, AC maintenance, air conditioning repair, and AC replacement for residential and commercial customers in San Jose and the South Bay Area.
• Gold Club Membership A recurring preventative maintenance program that provides inspections, tune-ups, and priority scheduling for plumbing and HVAC systems to extend equipment lifespan and prevent failures. Members also receive special discounts such as $10 off for newsletter subscribers.
• Emergency Plumber Service 24/7 emergency plumbing services available around the clock for urgent situations including burst pipes, leaks, clogs, and water damage in the South Bay Area.
• Drain Cleaning Professional drain cleaning service using advanced equipment such as hydro-jetting machines and video inspection cameras to clear blockages and diagnose drain issues.
• Plumbing Repair Reliable 24/7 plumbing repair services covering leak detection and repair, drain cleaning, water heater repair, pipe repair and replacement, and fixture repair and installation for residential customers.
• AC Maintenance Annual AC maintenance service including full system inspection, filter cleaning/replacement, refrigerant level check, coil cleaning, electrical connection tightening, thermostat calibration, condensate drain check, lubrication, and airflow/temperature checks.
• AC Replacement Professional AC replacement service including consultation, system sizing, old system removal, expert installation, and post-installation walkthrough, covering central AC, ductless mini-splits, heat pumps, zoned cooling systems, and rooftop/packaged units.
• AC Repair Air conditioning repair and installation services including diagnosis and resolution of AC issues, new unit installation, routine maintenance, and energy-efficient solutions for South Bay Area customers.
• HVAC Repair Comprehensive HVAC repair services including air conditioner repair, furnace repair, thermostat replacement, ductless mini-split repair, and indoor air quality system repairs.
• Furnace Replacement Professional furnace replacement service including high-efficiency furnaces, gas furnace installation, electric furnace replacement, and emergency furnace replacement for residential customers.
• Water Heater Repair Water heater repair services including thermostat replacement, heating element repair/replacement, anode rod replacement, tank flushing, and leak repairs, covering both traditional tank and tankless systems.
• Water Heater Maintenance Annual water heater maintenance including full system inspection, tank flushing, anode rod inspection, temperature and pressure valve testing, heating element/burner inspection, tankless system descaling, thermostat check, and professional recommendations.

Quantifiable outcome

• Available 24/7 for emergency response
• +2 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Roto-Rooter: National plumbing and drain cleaning franchise with strong San Jose presence. Competes on 24/7 emergency response, brand recognition, and broad service line — overlaps with Mr. Reliable's emergency plumbing offering but at much larger scale.
• ARS / Rescue Rooter: Large multi-trade home services operator (plumbing, HVAC, electrical) active across California. Overlaps with Mr. Reliable's combined plumbing + HVAC offering but with significantly greater scale, capital, and commercial-contract capability.
• One Hour Heating & Air Conditioning: National HVAC-focused franchise with California operators. Competes on the heating and air-conditioning side of Mr. Reliable's business, with stronger brand investment in HVAC-specific marketing.
• Benjamin Franklin Plumbing: National plumbing franchise with Bay Area operators. Competes on punctuality guarantees, upfront pricing, and broad plumbing service lines — overlapping heavily with Mr. Reliable's value proposition.
• Mr. Rooter Plumbing: Nationwide plumbing franchise network with active San Jose / South Bay franchisees. Competes directly on residential plumbing services and 24/7 availability, with significantly larger brand and marketing budget.

Direct peers

• Brosnahan Plumbing: Independently owned plumbing service operating in the South Bay Area. Direct competitor offering residential plumbing repair and installation with similar local-SEO-driven customer acquisition model.
• Bell Plumbing: Local residential and commercial plumbing service operating in the San Jose / South Bay market. Direct peer offering overlapping plumbing repair, installation, and emergency services to the same homeowner base as Mr. Reliable.
• Atlas Plumbing & Drain: Local plumbing and drain cleaning service in the Bay Area with overlapping offerings in drain cleaning, sewer, and general plumbing repair. Direct competitor for residential service calls.
• Mike Counsil Plumbing & Heating: San Jose-based plumbing and heating contractor with overlapping service lines including water heaters, sewer, drain cleaning, and HVAC. Comparable operating model (owner-operated local field service) and customer profile.
• Superior Plumbing: South Bay Area plumbing contractor offering residential and commercial plumbing services. Comparable scale and operating footprint, competing directly on local search and emergency response.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/mrreliableplumb
• YouTubeyoutube.com/@Mr.ReliablePlumbingHeating/about
• Facebookfacebook.com/Mr.ReliablePHC1
• LinkedInlinkedin.com/company/mr-reliable-plumbing-heating
• Instagraminstagram.com/mr.reliablephc
• Pinterestpinterest.com/mrreliableplumbingandheating
• TikToktiktok.com/@mrreliableplumbing

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mr. Reliable Plumbing & Heating