The People Company

What The People Company does

The People Company is a privately held Latin American outsourcing and staffing provider headquartered in Guatemala City, founded in 2004. It operates through owned regional offices in nine countries — Guatemala, El Salvador, Honduras, Nicaragua, Costa Rica, Panama, the Dominican Republic, Colombia, and the United States — and delivers seven integrated service lines: BPO/operational outsourcing (warehousing, packaging, courier, distribution, production), payroll administration, facility management, professional cleaning and janitorial services, merchandising and brand promotion, recruitment and selection, and sanitization/disinfection using ULV cold fog technology. The company's technology stack is built around HR and facility management tools: online psychometric testing, socioeconomic study tools, polygraph evaluation, and proprietary ULV nebulization equipment paired with biodegradable virucidal chemistry. The recruitment and selection line is ISO 9001:2015 certified.

The commercial model is enterprise-driven and sales-led. Pricing is quote-based with multi-year contracts tailored to client size; TPC does not publish rates. The go-to-market targets multinationals, multilatinas, and regional enterprises — a customer base that includes roughly 20% Forbes Global 500 names (CEMEX, DHL, FedEx, Coca-Cola, Citibank, BASF, Colgate-Palmolive, Huawei, among others) plus international organizations (UNICEF, UNDP, WHO). Distribution is direct through regional offices, with quote requests handled via country-specific phone numbers and a central contact email. Marketing relies on blog content, Facebook, and LinkedIn. The company manages 8,700+ employees through outsourcing services and has 20+ years of operating history. No parent company, funding rounds, or institutional investors are disclosed, and the company is not publicly traded.

Name

The People Company

Legal name

The People Company

Website

https://thepeoplecompany.net

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The People Company is a privately held Guatemalan-headquartered outsourcing and staffing provider operating across nine Latin American countries plus the United States, delivering BPO, payroll, facility management, cleaning, merchandising, recruitment, and sanitization services to multinational, multilatina, and regional enterprise clients.

Ownership category

akta.pro rank

Product category

Business Process Outsourcing

NAICS

Office Administrative Services (5611), Professional Employer Organizations (561330), Office Administrative Services (56111)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741), Services-Employment Agencies (7361)

akta.pro primary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

akta.pro secondary industries

Billing & Revenue Operations (Subscription/Usage Billing, Rating, Order-to-Cash Support) (BPAAAGAD), Sourcing Support & RFx Administration (RFI/RFP/RFQ) (BPAAAJAC), Compliance, Risk & Supplier Due Diligence (KYC/ESG/Sanctions) (BPAAAJAK)

Keywords

• Business process outsourcing
• Staffing services
• Facility management
• Payroll administration
• Recruitment services

Headquarters

HQ city

Guatemala City

HQ country

Guatemala

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Outsourcing / BPO Services: Providing qualified personnel for outsourcing operational processes (warehousing, packaging, courier, distribution, production) with supervision, measurements through indicators, and coverage of absences. Revenue generated through managed personnel services contracts.
2. Staffing and Payroll Administration: Recruitment, selection, hiring and payroll management services. The company assumes employer and labor responsibility for personnel on its payroll. Generates revenue through staffing fees and payroll processing services.
3. Facility Management: Operational and administrative management of client facilities including concierge, security, gardens, front desk, preventive maintenance, installations, repairs, purchases and indirect material procurement. Revenue through facility management service contracts.
4. Professional Cleaning and Janitorial Services: Highly qualified personnel, specialized equipment, chemicals and supplies for corporate cleaning, parking washing, height cleaning and event-based cleaning services.
5. Sanitization and Disinfection Services: Nebulization-based virucidal and fungicidal application services for offices and homes, using ULV cold fog technology with specialized equipment and biodegradable products.
6. Merchandising and Brand Promotion: Execution of marketing strategies at points of sale including promoters, tasters, merchandisers, and special event promoters. Services include peripheral announcements (perifoneo), BTL advertising, flyers, advertising backpacks, vehicle rental, and stand/kiosk preparation.
7. Recruitment and Selection Services: Staffing services including psychometric testing, socioeconomic studies, and polygraph evaluations, all certified under ISO 9001-2015. Revenue through per-hire or retained search fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

The People Company is a Latin American provider of integrated outsourcing solutions, offering business process outsourcing (BPO), staffing and payroll administration, facility management, janitorial and professional cleaning, merchandising/brand promotion, sanitization and disinfection services, and recruitment/selection services. The company supplies qualified personnel, supervision, and turnkey administrative support across its own offices in 9 countries. Clients are enterprises seeking to outsource non-core operational processes such as warehousing, packaging, courier, distribution, production, concierge, security, and facility maintenance.

Product overview

The People Company is a Latin American comprehensive Outsourcing solutions provider offering a portfolio of integrated services including BPO/Outsourcing, Staffing and Payroll Administration, Facility Management, Janitorial and Cleaning Services, Merchandising, and Sanitization/Disinfection Services. The company operates as a single-source provider offering 'turnkey' administrative services with personnel resources, technology, infrastructure, and legal advice. The service portfolio is organized around three main pillars: Outsourcing/BPO services for operational processes, Staffing services for recruitment and payroll management, and Facility Management for operational optimization of client facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Payroll Administration (Administración de Planillas y Payroll) Service that manages payroll processing, payment of employer obligations (social security, severance, labor liabilities, taxes), and generates personalized reporting for client companies. The company assumes employer and labor responsibility for personnel on its payroll.
• Outsourcing / BPO Services (Servicios de Outsourcing – BPO) Business process outsourcing providing qualified personnel, supervision, measurements through indicators, and coverage of absences for operational processes such as warehousing, packaging, courier, distribution, and production.
• Facility Management Operational and administrative management of client facilities including concierge, security, gardens, front desk, preventive maintenance, installations, repairs, and indirect material procurement.
• Janitorial and Professional Cleaning (Conserjería y Limpieza Profesional) Professional cleaning and concierge services providing highly qualified personnel, specialized equipment, chemicals, and supplies for corporate offices, parking washing, height cleaning, and event-based cleaning.
• Merchandising Brand promotion and marketing execution at points of sale including promoters, samplers/tasters, merchandisers, special event promoters, peripheral announcements (perifoneo), BTL advertising, flyers, advertising backpacks, vehicle rental, and stand/kiosk preparation.
• Recruitment and Selection (Reclutamiento y Selección de Personal) Staffing and personnel recruitment services including psychometric testing, socioeconomic studies, and polygraph examinations, certified under ISO 9001-2015.
• Sanitization and Disinfection (Sanitización y Desinfección de Ambientes) Environment sanitization and disinfection services using ULV cold fog nebulization technology for elimination of 99.99% of viruses, fungi, spores, and bacteria; uses 100% biodegradable virucidal and fungicidal products.

Quantifiable outcome

• 20% of clients belong to the Forbes Global 500 list
• +3 more outcomes

Named customers44 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Strategic Allies (General)minorStrategic or Co-development PartnerThe company has different strategic allies in order to offer a greater range of services to their users. Strategic alliances allow client companies to improve their value proposition, expand their market, reduce costs and increase their income. Specific partner names are not disclosed on the website.

Scale indicators6 records

Recent moves6 records

Expansion highlights12 records

Direct peers

• ManpowerGroup: Global staffing and workforce solutions company providing recruitment, staffing, and outsourcing services. Highly comparable to The People Company's staffing and BPO offerings, with much larger global scale.
• ADP: Global payroll and PEO provider offering outsourced payroll administration, employer-of-record services, and HR outsourcing. Comparable to The People Company's payroll administration and staffing/PRO services, but at global scale rather than Central American regional focus.
• Randstad: One of the world's largest staffing and HR services providers operating across multiple geographies. Directly comparable to The People Company's staffing, recruitment, and managed BPO services, though with broader geographic and service-line reach.
• Sodexo: Global facility management and food services provider offering workplace services, cleaning, and on-site staffing. Comparable to The People Company's facility management, concierge, and janitorial offerings, especially for multinational clients with multi-country contracts.
• Kelly Services: Global staffing and workforce solutions provider offering temporary staffing, direct hire, and BPO services. Comparable to The People Company's recruitment, selection, and managed staffing operations, especially for enterprise clients.
• ISS A/S: Global facility services company providing cleaning, workplace, and integrated facility management. Directly comparable to The People Company's facility management, janitorial, and sanitization services, though ISS operates at a vastly larger multinational scale.
• Paychex: US-focused payroll, HR, and PEO services provider for small and mid-sized businesses. Comparable to The People Company's payroll administration service line and its broader PEO-style assumption of employer responsibilities for client workforces.

Regional players

• Grupo EULEN: Spanish-headquartered multinational facility services and outsourcing group with strong presence in Latin America. Directly comparable to The People Company's facility management, cleaning, and staffing offerings across overlapping geographies.

Broad incumbents

• Teleperformance: Global leader in customer experience and business process outsourcing serving enterprise clients across multiple regions. Comparable to The People Company's BPO/outsourcing arm, with overlap in serving multinational clients requiring multi-country service delivery.
• Concentrix: Global BPO and customer experience company with strong Latin American presence. Comparable to The People Company's BPO and customer-service outsourcing lines, though concentrated in CX/contact-center work rather than facility/cleaning services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/thepeoplecompanysv
• LinkedInlinkedin.com/company/thepeoplecompanylatam

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The People Company