What St. Johns County Property Appraiser does

The St. Johns County Property Appraiser is a constitutionally mandated county government office in Florida responsible for preparing the annual property tax roll for St. Johns County. The office, led by elected Property Appraiser Eddie Creamer (CFA) since 2017 and currently in his third term beginning January 2025, employs approximately 48-49 staff operating from a single location in St. Augustine. It appraises 180,750 parcels of real and tangible personal property with a combined 2025 market value of $90.3 billion, $69.0 billion in assessed value, and $59.2 billion in taxable value. Its functional responsibilities include residential mass appraisal (~160,000 parcels), commercial valuation (~10,250 properties), tangible personal property administration (12,417 TPP accounts), agricultural classification, and exemption administration across homestead, portability, veteran, senior, disability, and other statutory categories — processing over 10,000 homestead exemption applications per year.

The office operates a Computer-Assisted Mass Appraisal (CAMA) platform integrated with GIS mapping, annual high-resolution aerial photography, and bi-annual ultra-high-resolution street-level imagery. Change detection software, an online tax estimator, a real-time working tax roll publication system, and a Schneider Corp-powered property search portal (qpublic.schneidercorp.com) constitute its principal technology stack. CoreLogic Marshall Valuation Service supports the cost approach to commercial valuation. All core services are provided free of charge to property owners; the office charges nominal fees only for public records requests and CD-based data downloads.

As a government entity, the office generates no operating revenue and is funded entirely through the St. Johns County budget, with annual allocations covering personnel services, operating expenses, capital outlay, and non-operating reserves, subject to Florida Department of Revenue approval. It is one of only 60 jurisdictions nationally to hold the IAAO Certificate of Excellence in Assessment Administration (2022) and ranked third in its category in the 2026 Jacksonville Top Workplaces Award. Reported cost-saving initiatives have reduced taxpayer expenditures by more than $500,000 annually.

Name

St. Johns County Property Appraiser

Legal name

St. Johns County Property Appraiser

Website

https://sjcpa.gov

Company type

Public

Founded year

1821

Operating status

Operating

Headcount range

11–50 employees

Short description

The St. Johns County Property Appraiser is a Florida county government office that prepares the annual property tax roll for approximately 180,750 parcels (real and tangible personal property) valued at $90.3 billion in market value, administering exemptions and valuations for all St. Johns County property owners.

Ownership category

akta.pro rank

Product category

Government Property Assessment

NAICS

Offices of Real Estate Appraisers (531320), Offices of Real Estate Appraisers (53132)

akta.pro primary industry

Tax Assessment Appeal & Property Tax Consulting (BPAJAKAK)

akta.pro secondary industries

Real Estate Valuation & Appraisal (BPAHANAC), Residential Property Appraisal (BPAJAKAA), Commercial Property Appraisal (BPAJAKAB), Land & Rural Property Appraisal (BPAJAKAD)

Keywords

• Property tax assessment
• Property valuation services
• Tax exemption administration
• Government appraisal services
• Real property assessment

Headquarters

HQ city

Saint Augustine

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Governmental Operations Funded by County Budget: The Property Appraiser's office is a government entity funded through the county budget. The budget is divided into Personnel Services (wages, social security, insurance, retirement), Operating Expenses (postage, equipment maintenance, supplies, legal advertisements), Operating Capital Outlay (one-time expenditures for equipment), and Non-Operating Expenses (emergencies and reserve funds). The office does not generate revenue from services but operates within an annual budget approved by the Department of Revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The St. Johns County Property Appraiser's Office is a government entity responsible for preparing a fair, equitable, and accurate tax roll for St. Johns County, Florida. The office administers annual property valuations for 180,750+ parcels (including residential, commercial, tangible personal property, and agricultural land), processes exemption applications (homestead, portability, veteran, senior, disability, agricultural), publishes TRIM notices, and provides public access to property records and a property tax estimator. All core services are provided free of charge to property owners, funded through the county budget.

Product overview

The St. Johns County Property Appraiser's Office offers a unified government property assessment platform consisting of multiple interconnected services. The core system includes property search, valuation services (residential, commercial, and tangible personal property), exemption administration (homestead, portability, senior, disability, veteran, and agricultural), and tax estimation tools. Supporting services include online mapping with aerial photography, TRIM notice distribution, Value Adjustment Board petition processing, and public data downloads. All services are provided through the office's website with online application capabilities for exemptions and property searches.

Differentiator

Problem solved

Functional benefit

Products and services

• Property Search Online tool enabling users to search property records by owner name, address, parcel number, or legal information through the Schneider Corp. platform. Free public service for St. Johns County property owners and the general public.
• Homestead Exemption and Portability Online application system for homestead exemption (reducing taxable value by up to $51,411 for 2026 tax year) and portability transfer of Save Our Homes benefit up to $500,000 for qualifying St. Johns County homeowners.
• Other Exemptions Additional exemption programs including senior exemptions (65+ with limited income, up to $50,000), disability exemptions, veteran exemptions ($5,000 to total exemption), first responder exemptions, widowed exemptions ($5,000), and blind exemptions ($5,000).
• Agricultural Classification Special use appraisal valuation (Greenbelt) for land devoted to bona fide agricultural production, lowering assessed value for qualifying commercial agricultural operations in St. Johns County.
• Residential Valuation Annual mass appraisal services for approximately 160,000 residential parcels using comparable sales, aerial photography, street-level imagery, and building permit data.
• Commercial Valuation Annual commercial property valuation for approximately 10,250 commercial properties using three approaches: Income Approach, Cost Approach (using CoreLogic Marshall Valuation Service), and Sales Comparison Approach.
• Tangible Personal Property (TPP) Administration Annual reporting and assessment of business personal property including machinery, equipment, furniture, fixtures, tools, and leased equipment for 12,417 TPP accounts, with a $25,000 exemption available.
• Property Tax Estimator Online calculator using certified millage rates to estimate property taxes based on just (market) value, exemptions, and portability amounts for any St. Johns County property.
• TRIM Notice System Annual Truth in Millage notice distribution detailing proposed assessments, exemptions, millage rates, and tax amounts, with a 25-day petition window for property owners to file appeals.
• Value Adjustment Board (VAB) Petition Process Petition filing system administered in coordination with the Clerk of Courts for property owners to appeal assessments or exemptions within 25 days of TRIM notice.
• Data and Forms Download Free downloadable datasets including CAMA data, GIS geodatabase, shapefiles, and various property-related forms for public records and research.
• Property Damage Assessment Catastrophic event property damage reporting and reassessment system for properties affected by weather, fire, or structural issues to potentially reduce assessed value.
• Online Mapping Tool GIS platform providing high-resolution aerial photography, street-level imagery, and property boundaries for valuation navigation and public property research.

Quantifiable outcome

• $51,411 homestead exemption available for 2026 tax year
• +6 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• St. Johns County Clerk of CourtscoreOthersThe Clerk of Court's office manages the Value Adjustment Board (VAB) process for property tax appeals. Property owners who cannot resolve disputes with the Property Appraiser's office file VAB petitions through the Clerk's office.
• St. Johns County Tax CollectorcoreOthersThe Tax Collector's office receives the certified tax roll from the Property Appraiser and mails tax bills to property owners in November. Coordinates on tax collection, TRIM notices, and property tax payments.
• St. Johns County Building DepartmentsupportingOthersThe Building Department provides permit data (construction, renovation) used by the Property Appraiser's valuation teams to track property changes and updates for accurate annual valuations.
• St. Johns County Planning and ZoningsupportingOthersCoordinates with the Property Appraiser on land use changes, zoning information, and property development within the county for accurate property records.
• St. Johns County Clerk of Courts - Recording Activity/Fraud AlertssupportingOthersThe Clerk of Court's office offers free property fraud alerts/recording activity notifications to help protect property owners from fraud. The Property Appraiser's office directs property owners to sign up for these alerts.
• Florida Property Appraisers Association (PAAF)supportingOthersEddie Creamer serves on the PAAF Legislative Committee and Florida Department of Revenue CFE Certifications Committee. The association provides professional development and legislative advocacy for property appraisers statewide.
• International Association of Assessing Officers (IAAO)supportingOthersProfessional association for assessing officers. Eddie Creamer holds membership and the office received the IAAO Certificate of Excellence in Assessment Administration in 2022 (one of only 60 jurisdictions nationally).
• CoreLogic Marshall Valuation ServicesupportingTechnology or IntegrationThe office uses CoreLogic Marshall Valuation Service, along with building permit data from local governments, for the Cost Approach to commercial property valuation.
• Florida Department of RevenuecoreOthersState agency that provides oversight, approves budgets, certifies values, and manages the DOR data portal. Coordinates with property appraisers statewide on tax roll data and assessment standards.
• Veterans AdministrationsupportingOthersCoordinates with the VA to verify veteran disability status for property tax exemption eligibility. The office works closely with Veterans Administration and Veterans' Services Office of St. Johns County.
• St. Johns County Audit and Insurance CommitteessupportingOthersEddie Creamer serves as Chairman of the St. Johns County Audit and Insurance Committees, providing oversight and governance for county financial operations.

Scale indicators21 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Broward County Property Appraiser: Direct equivalent Florida county property appraiser offering property search, homestead exemption, portability, TRIM notices, and online services via similar Schneider/QuestHound platforms. Comparable services, customer segments, and regulatory framework.
• Miami-Dade County Property Appraiser: Florida county property appraiser performing mass appraisal, exemption administration, and tax roll certification under identical Florida Statutes. Operates at much larger scale but with the same statutory mandate, CAMA technology, and customer services as St. Johns County.
• Duval County Property Appraiser: Florida county property appraiser serving the Jacksonville metro area, operating under identical statutory framework with comparable services for residential, commercial, and TPP valuations plus exemption administration.
• Lee County Property Appraiser: Florida county property appraiser delivering identical services including online property search, homestead exemption, agricultural classification, and TRIM notices under shared Florida regulatory framework and customer base.
• Pinellas County Property Appraiser: Florida county property appraiser offering parallel residential, commercial, and TPP valuation plus exemption administration under shared Florida statutes. Comparable digital services and customer-facing channels.
• Hillsborough County Property Appraiser: Florida county property appraiser offering identical core services under Florida law — property search, homestead exemption, portability, agricultural classification, and TRIM notices — using similar CAMA/GIS technology and customer service channels.
• Palm Beach County Property Appraiser: Large Florida county property appraiser performing mass appraisal, exemption administration, and Value Adjustment Board coordination under the same Florida Statutes and Department of Revenue oversight as St. Johns County.
• Orange County Property Appraiser (Florida): Florida county property appraiser providing mass appraisal, exemption administration, and public records access. Operates within the same Florida Department of Revenue oversight and serves comparable customer segments including residential, commercial, and TPP.

Others

• Tyler Technologies: Major provider of CAMA, appraisal, and tax administration software to government jurisdictions including property appraisers. An adjacent enabling technology vendor whose platforms (e.g., iasWorld) compete with Schneider and other CAMA providers used by county property appraisers.
• Schneider Corporation (qPublic): Technology vendor powering the qPublic property search, GIS mapping, and public access platform used by St. Johns County. Serves as enabling technology infrastructure for the office's digital service delivery rather than a direct competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC9Oa1iHY0pp8ltLpkpgJuYA
• Facebookfacebook.com/SJCPAFL
• LinkedInlinkedin.com/company/st-johns-county-property

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Johns County Property Appraiser