City of Cleveland Heights

What City of Cleveland Heights does

The City of Cleveland Heights is a municipal government entity incorporated under Ohio state law, headquartered at 40 Severance Circle, Cleveland Heights, Ohio. It serves approximately 44,000–46,000 residents and the local business community within its jurisdictional boundaries, delivering essential public services including police and fire protection, utility billing, trash collection, parks and recreation (notably Cain Park and Cumberland Pool), municipal court services, housing preservation, and economic development programs. The City operates through a unified digital portal at clevelandheights.gov that serves as the primary resident interface for utility payments, service requests, calendar access, and civic communications, supplemented by in-person service at City Hall and multi-channel outreach via email newsletter, Facebook, YouTube, Instagram, and Nextdoor.

The City is funded through a mix of municipal income tax collections, utility fees, property assessments (including street lighting assessments authorized by city council resolution), municipal bonds, and intergovernmental revenues. Customers are segmented into individual residents (primary) and local businesses (secondary), with services spanning administrative functions (Mayor's Action Center, Income Tax, Employment Opportunities), public safety, infrastructure (Sewer Utility, Bulk Pickup, Capital Projects), community resources (Community Resource Guide, Schools, Library), and economic development. The City pursues progressive policy initiatives including Lead Safe Cleveland Heights, a Climate Action and Resiliency Plan, Energy Aggregation, a Domestic Partner Registry, and a Housing Needs Assessment program.

Strategically, the City is actively redeploying a portfolio of city-owned real estate assets through development partnerships — including the Nobility Court affordable housing project (52 units, in partnership with TWG Development, approved December 2022), Taylor Tudor Plaza, Cedar-Lee-Meadowbrook mixed-use redevelopment, and Top of the Hill — alongside capital infrastructure investments, regulatory enablement of accessory dwelling units and vacant lot reuse, and modernization of recreational facilities. These moves indicate a programmatic renewal and expansion agenda across housing, commercial district activation, and climate/explained sustainability services.

Name

City of Cleveland Heights

Legal name

City of Cleveland Heights

Website

https://clevelandheights.com

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Cleveland Heights is a municipal government in Ohio serving its residents and local businesses with public safety, utilities, parks, housing, and economic development services funded by taxes and fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Police Protection (922120), Fire Protection (92216)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public safety services
• Parks and recreation
• Utility billing services
• Community development

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Municipal Income Tax: The City collects income tax from residents and workers in Cleveland Heights. The city council has enacted resolutions for street lighting assessments and other municipal services funded through taxation.
2. Utility Billing: City provides and bills for local utility services including trash collection and other municipal utilities. Utility bill payment system available through city website.
3. Property Assessments: Property-related fees including street lighting assessments and other municipal service charges levied on property owners through council resolutions.

Distribution channels3 records

Marketing channels6 records

Core offering

The City of Cleveland Heights is a municipal government that provides essential public services to residents and businesses, including public safety (police and fire), utility billing and trash collection, parks and recreation (Cain Park, Cumberland Pool), housing preservation, economic development, and community resources. Services are delivered through City Hall offices, an online self-service portal, and physical recreation facilities, and are funded through municipal income tax, utility fees, and property assessments.

Product overview

City of Cleveland Heights is a municipal government providing resident services through a unified city website portal. The portfolio includes core administrative services (Mayor's Action Center, Employment Opportunities, Income Tax), public safety (Police and Fire Departments), community resources (Community Resource Guide, Library, Schools), infrastructure services (Utility Bill Payment, Trash Pick-up, Sewer), and economic development initiatives (Nobility Court, Taylor Tudor Plaza, Cedar-Lee-Meadowbrook, Top of the Hill). The website serves as the primary digital interface for residents to access city services, pay bills, view city calendar events, and receive news updates.

Differentiator

Problem solved

Functional benefit

Products and services

• Mayor's Action Center Central intake hub for residents to submit requests, complaints, or inquiries to the Mayor's office for resolution. Available to Cleveland Heights residents and businesses.
• Utility Bill Payment Online self-service portal allowing residents to pay their local utility bills (including trash collection and related municipal utilities).
• Trash Pick-up Schedule Scheduling and information service for residential trash collection and bulk/brush pickup requests submitted through the city website.
• Parks & Recreation Parks and recreational facilities and programs including Cain Park, Cumberland Pool, and the Community Center for residents and visitors.
• Police Department Law enforcement services for the city, including the CH Police Academy and community safety programs serving Cleveland Heights residents and businesses.
• Fire Department Fire suppression, emergency medical services, and fire safety education for Cleveland Heights residents and businesses.
• City Calendar Online calendar listing city council meetings, board and commission meetings, and community events for public viewing and participation.
• Newsletter Sign-up Email subscription service delivering regular city news updates, event announcements, and initiative updates to Cleveland Heights residents.
• Community Resource Guide Resource directory covering health, legal, housing, immigration, and food insecurity services available to Cleveland Heights residents.
• Economic Development Services Programs supporting business development and economic growth in Cleveland Heights, including licensing, zoning, and the Cedar-Lee District.
• Housing Preservation Office City office providing housing preservation services, income tax assistance, and housing needs assessments to Cleveland Heights residents.
• Lead Safe Cleveland Heights City program addressing lead safety in residential homes throughout Cleveland Heights.
• Nobility Court 52-unit affordable housing development constructed on city-owned property through a partnership with TWG Development, approved in December 2022.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TWG DevelopmentmajorStrategic or Co-development Partner · 1 December 2022The City entered into a Purchase Agreement with TWG Development in December 2022 for the sale of City-owned property to construct the Nobility Court affordable housing development with 52 units. This is a significant public-private partnership for affordable housing in the community.

Recent moves7 records

Expansion highlights5 records

Regional players

• City of Parma: Larger Cleveland inner-ring suburb operating a similar full-service municipal structure including its own recreation, service, and police departments. Provides a useful scale-up comparison for operating efficiency and service delivery.
• City of Warrensville Heights: Adjacent inner-ring Cleveland suburb offering analogous municipal services and facing similar regional economic conditions. Useful for comparing inner-ring suburb fiscal performance and shared-service potential.
• City of South Euclid: Adjacent inner-ring Cleveland suburb with a closely matched service portfolio including recreation, public safety, and code enforcement. Demographic and housing-stock similarities make it a relevant peer for performance and policy benchmarking.
• City of East Cleveland: Adjacent inner-ring suburb providing comparable municipal services. Useful peer for comparing fiscal stress indicators, given its contrasting economic base and similar service obligations.
• City of Beachwood: Affluent inner-ring Cleveland suburb with a comparable mix of municipal services but a higher commercial tax base from its retail and office corridor. Useful peer for benchmarking economic-development revenue outcomes.
• City of Shaker Heights: Inner-ring Cleveland suburb of comparable size and demographic profile adjacent to Cleveland Heights. Provides the same core municipal services — police, fire, recreation, refuse, and housing — through a similar mayor-council governance model, making it the most natural benchmarking peer.
• City of Lakewood: Larger inner-ring Cleveland suburb with a similar service portfolio (police, fire, recreation, utilities, planning). Its comparable revenue mix of income tax, property tax, and enterprise fees makes it a close scale benchmark for Cleveland Heights.
• City of Maple Heights: Inner-ring Cleveland suburb adjacent to Cleveland Heights with comparable demographics and a similar municipal service mandate. Relevant peer for comparing shared-service agreements and small-city cost structures.
• City of Garfield Heights: Inner-ring Cleveland suburb with a comparable municipal service portfolio including recreation, public safety, and refuse collection. Relevant for benchmarking mid-sized inner-ring suburb operations.
• City of University Heights: Smaller inner-ring Cleveland suburb directly adjacent to Cleveland Heights. Operates an analogous set of municipal services with similar income-tax dependence and small-city administrative structure, providing direct operational comparability.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/user/ClevelandHeightsOH
• Facebookfacebook.com/clevelandheightsoh
• Instagraminstagram.com/clvhtsgov
• Xx.com/ClvHtsGov
• LinkedInlinkedin.com/company/city-of-cleveland-heights-oh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Cleveland Heights