Instituto Nacional de Aguas Potables y Alcantarillados

What Instituto Nacional de Aguas Potables y Alcantarillados does

Instituto Nacional de Aguas Potables y Alcantarillados (INAPA) is the Dominican Republic's autonomous national water and sanitation utility, established by Law 5994 on July 30, 1962, and headquartered in Santo Domingo. It is the statutory provider of potable water supply and sewage/wastewater management services within its operational jurisdiction, serving the Dominican Republic population through 78 provincial commercial offices, an online self-service portal (autoservicio.inapa.gob.do and oficinavirtual.inapa.gob.do), banking partner networks (Banreservas, Banco Popular Dominicano, Banco BHD, Tpago, Uepapay), and Puntos GOB citizen service centers. As of Week 26 2026, INAPA reported a portability index of 83.83%, with active infrastructure investments expanding aqueduct and sewerage coverage in San Francisco de Macorís, Boca Chica, Jicomé (Valverde), Santiago (Arroyo Gurabo), and Moca/Gaspar Hernández, collectively benefiting well over a million inhabitants. The institution jointly controls regional water corporations Coraamoca and CORAABO.

INAPA's core technology stack consists of physical water treatment and distribution infrastructure, sewage collection and treatment systems, the SISMOPA real-time monitoring platform for residual chlorine and aqueduct status, and the ISO/IEC 17025-certified Laboratorio Nacional de Referencia de Calidad de Agua 'Ingeniero Marco Rodríguez' for physicochemical and microbiological water analysis. The portfolio of products and services includes water and sewerage bill payment, real-time water-quality monitoring, hydrosanitary project approval, new service contracts, payment agreements, and self-service account management. Major infrastructure programs — Arroyo Gurabo, the Coastal and Tourist Cities Sanitation Program, and the Moca/Gaspar Hernández Water Supply and Wastewater Services Improvement Project — are financed through a coalition of multilateral and bilateral lenders including the World Bank, IDB, AFD-EU, the Government of Spain, and the Government of South Korea.

INAPA's revenue model combines regulated water and sewerage tariffs (priced by property class and user economic capacity, with government subsidies for lower-income segments), recurring central government budget allocations, and project-based international development financing. The institution operates under Dominican government oversight rather than capital-market discipline, is led by Executive Director Wellington Amín Arnaud Bisonó (appointed 2020), and reports no privately disclosed standalone revenue or funding rounds.

Name

Instituto Nacional de Aguas Potables y Alcantarillados

Legal name

Instituto Nacional de Aguas Potables y Alcantarillados

Website

https://inapa.gob.do

Company type

Private

Founded year

1962

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Instituto Nacional de Aguas Potables y Alcantarillados (INAPA) is the Dominican Republic's autonomous national water and sanitation utility, established in 1962, providing potable water supply and sewage services to the population through 78 provincial offices, digital portals, and multilateral-financed infrastructure projects.

Ownership category

akta.pro rank

Product category

Water and Sanitation Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Water Resources Administration (Watersheds, Rivers, Groundwater) (BPAIAMAE), Watershed/Source Water & Raw Water Quality Monitoring (intakes, reservoirs, groundwater) (EUANAJAH)

Keywords

• Water utility services
• Potable water supply
• Sewage collection treatment
• Water quality monitoring
• Water infrastructure projects

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain

Revenue model

1. Water and Sewerage Service Tariffs: Revenue generated from monthly water and sewerage service payments by residential, commercial, industrial, and institutional customers. Tariffs are set according to property class and category, adjusted to the economic capacity of users with government-subsidized rates for lower-income populations.
2. Government Budget Allocations: Annual budgetary allocations from the Dominican Republic central government to fund operations, maintenance, and capital investments in water and sewage infrastructure.
3. International Development Financing: Funding from international financial institutions (World Bank, IDB, AFD-UE, AECID) and bilateral agreements for large-scale infrastructure projects including aqueducts, sewage systems, and sanitation works.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

INAPA provides potable water supply and sewerage/wastewater services to the Dominican Republic population through aqueduct distribution networks, sewage collection and treatment systems, and real-time water quality monitoring. Its portfolio also includes ISO/IEC 17025-accredited laboratory water testing, hydrosanitary project approvals, payment and account management services delivered via online portals and partner banks, and major environmental sanitation infrastructure projects such as Arroyo Gurabo.

Product overview

INAPA (Instituto Nacional de Aguas Potables y Alcantarillados) is a Dominican Republic government institution providing water supply and sewerage services. The organization operates a unified service portfolio centered on water and sanitation infrastructure, with the core offerings being water distribution, sewerage systems, and water quality monitoring. Key products include the SISMOPA real-time monitoring system for chlorine levels, the Laboratorio Nacional de Referencia de Calidad de Agua Marco Rodriguez for water testing, and various citizen-facing services like payment processing, new service contracts, and project approvals. Self-service is provided through the Portal de Autoservicio and Oficina Virtual platforms. Major infrastructure projects like Arroyo Gurabo complement the service offerings.

Differentiator

Problem solved

Functional benefit

Brands

• SISMOPA (Sistema de Monitoreo del INAPA): Real-time monitoring system for residual chlorine levels and status of aqueducts operated by INAPA, accessible at siglo.inapa.gob.do.
• Laboratorio Nacional de Referencia de Calidad de Agua 'Ingeniero Marco Rodríguez'
• Arroyo Gurabo
• Portal de Autoservicio

Products and services

• Pago del servicio de agua potable y alcantarillado (Water and Sewerage Bill Payment Service) Water and sewerage bill payment service allowing residential, commercial, industrial, and institutional customers to pay monthly service bills online, at partner bank branches, or in person at INAPA commercial offices.
• Sistema de Monitoreo del INAPA (SISMOPA) Real-time monitoring system for residual chlorine levels and the operating status of INAPA aqueducts, with public access to water quality data at siglo.inapa.gob.do for the general public.
• Laboratorio Nacional de Referencia de Calidad de Agua "Ingeniero Marco Rodríguez" National water quality reference laboratory operating under ISO/IEC 17025 standards, performing physicochemical and microbiological analyses including turbidity, pH, chlorine residual, coliforms, and E. coli for institutional, governmental, and public use.
• Aprobación de Proyectos Hidrosanitarios Approval service for sanitary and hydraulic projects submitted by public and private construction developers requiring INAPA clearance for water and sewage infrastructure compliance.
• Nuevo contrato de servicio de agua potable New water service contract application service enabling residential and non-residential customers to establish a potable water and sewerage service account with INAPA.
• Acuerdo de pago (Payment Agreement) Payment agreement service allowing customers to settle outstanding water and sewerage bills under negotiated installment terms with INAPA.
• Portal de Autoservicio Online self-service portal where customers manage their water and sewerage accounts, view bills, and make payments 24/7.
• Oficina Virtual Virtual office providing online access to INAPA services and account management for customers at oficinavirtual.inapa.gob.do.
• Arroyo Gurabo Environmental Sanitation Project Major integrated sanitation, channeling, and environmental recovery service for the Gurabo stream and Yaque del Norte river in Santiago province, targeting 43% contamination reduction and benefiting over 2,745 families (approximately 11,000 people) in surrounding communities.

Quantifiable outcome

• 83.83% portability index achieved (Week 26, 2026)
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature2 records

Partnerships

Five partnerships are on record, tiered core and major.

• Corporación del Acueducto y Alcantarillado de Moca (Coraamoca)coreStrategic or Co-development PartnerLocal water corporation operating water and sewage systems in Moca and Gaspar Hernández. INAPA coordinates with Coraamoca for project execution including plant rehabilitation, network expansion, and institutional strengthening under World Bank financing.
• Corporación de Acueducto y Alcantarillado de Boca Chica (CORAABO)coreStrategic or Co-development PartnerLocal water corporation for Boca Chica. Joint execution with INAPA of the sanitary sewerage project benefiting 220,000 inhabitants with IDB, Spain, and South Korea financing.
• Ministerio de la Vivienda (MIVED)majorStrategic or Co-development PartnerMinistry of Housing collaborating on the Arroyo Gurabo project for integrated water management, stormwater control, and community development in Santiago.
• Asociación para el Desarrollo de Santiago (APEDI)majorStrategic or Co-development PartnerCivil society organization in Santiago partnering with INAPA on the Arroyo Gurabo environmental and social sanitation project.
• Gobierno Dominicano (Presidencia)coreStrategic or Co-development PartnerPresidential administration (Luis Abinader) providing political backing and budget coordination for national water infrastructure programs including Santiago 2025 initiative with 42 billion pesos investment.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Suez Water Technologies & Solutions: Global water treatment and services company (post-spin from Suez Group). Comparable as an established global incumbent providing water and wastewater treatment technology, operations support, and laboratory services to municipal utilities worldwide.
• Veolia Water Technologies & Solutions: Global water services and technology provider serving municipal and industrial clients. Comparable as a major incumbent in water treatment, network operations, and water-quality monitoring with whom INAPA could partner for technology transfer or service contracts.

Regional players

• SAWS (San Antonio Water System): US municipal water and wastewater utility serving San Antonio, Texas. Comparable as a publicly-owned water and sewerage utility with a single-jurisdiction mandate, customer-base growth mandate, and active capital improvement program.
• DC Water (District of Columbia Water and Sewer Authority): US municipal water and wastewater authority serving the District of Columbia and surrounding jurisdictions. Comparable as a publicly-owned utility combining water treatment, sewerage, and advanced water-quality monitoring infrastructure.

Direct peers

• Manila Water Company: Philippines-based water and wastewater utility operating in the Manila East Zone concession. Comparable as a large emerging-market urban water utility with a service-quality mandate, tariff regulation, and major capex obligations.
• Sabesp (Companhia de Saneamento Básico do Estado de São Paulo): Brazilian state-level water and wastewater utility serving ~28 million people in São Paulo state. Direct comparable as a Latin American state-owned water utility with both tariff and government-budget revenue, multilateral financing, and large-scale capex programs.
• Sedapal (Servicio de Agua Potable y Alcantarillado de Lima): Peruvian state-owned water and sewerage utility serving metropolitan Lima. Comparable as a Latin American government utility delivering potable water and sewerage services to a large urban population with multilateral-financed capex programs.
• Aguas Andinas: Chile's largest water utility, serving ~8.5 million people in the Santiago metropolitan region. Directly comparable as a Latin American regulated water and wastewater operator with multinational investor base and similar regulatory/environmental framework.
• AySA (Agua y Saneamientos Argentinos): Argentine state-owned water and sewerage company serving greater Buenos Aires. Comparable as a regional government water utility with a similar mandate, subsidized tariffs, and dependence on national budget plus multilateral financing for infrastructure investment.
• EAAB (Empresa de Acueducto y Alcantarillado de Bogotá): Colombian municipal water and sewerage utility serving Bogotá. Comparable as a Latin American municipal water utility providing potable water and sanitation services under public ownership with a regulated tariff structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/inapagob
• Facebookfacebook.com/inapagob
• LinkedInlinkedin.com/company/inapagob

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Instituto Nacional de Aguas Potables y Alcantarillados