Town of Narragansett

What Town of Narragansett does

The Town of Narragansett is a municipal government located in Washington County, Rhode Island, providing a full suite of municipal services to approximately 14,532 residents (2020 Census) across 5,992 households and 9,857 housing units. Incorporated in 1888, the Town operates departments covering police, fire, EMS, public works, water and wastewater, parks and recreation, building inspection, community development, and library services through the Maury Loontjens Memorial Library. Its digital service platform is anchored by a CivicPlus-powered official website (narragansettri.gov) with integrated sub-products: OpenGov-based e-permitting, an online payments portal for taxes and utilities, Notify Me email/SMS subscriptions, and Everbridge/CodeRED emergency alerting.

The Town's revenue model is structured around property tax assessments, usage-based water and sewer billing (with private customers in some areas served by SUEZ Water RI and Veolia Water), beach and recreation fees, building permits and business licenses, and reliance on state and federal funding including CDBG and FEMA programs. Distribution is multi-channel: walk-in Town Hall services, online self-serve portals, physical facilities (Town Beach, North Beach Clubhouse, Community Center, parks, library), and field service delivery (police patrol, fire/EMS, public works crews, building inspectors). The Town maintains regulatory assets including a Class 7 rating under the NFIP Community Rating System (yielding 15% flood insurance discounts for property owners), four designated historic districts, and a Special Flood Hazard Area Overlay District within its zoning ordinance. It also participates in the regional South County Mobile Integrated Health Program spanning four communities.

Name

Town of Narragansett

Legal name

Town of Narragansett

Website

https://narragansettri.gov

Company type

Private

Founded year

1888

Operating status

Operating

Headcount range

101–250 employees

Short description

The Town of Narragansett is a Rhode Island municipal government serving approximately 14,532 residents with full municipal services — police, fire, EMS, water/wastewater, parks, beach, library, and permitting — funded by property taxes, usage-based utilities, fees, and state/federal grants.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Administration of Environmental Quality Programs (9241)

SIC

Water Supply (4941)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Public safety services
• Water wastewater utilities
• Parks recreation facilities
• Building permits licensing

Headquarters

HQ city

Narragansett

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Property Tax Revenue: Property taxes assessed by the Tax Assessor and collected by Tax Collection department. The 2026 tax bills are being distributed to property owners.
2. Water and Wastewater Billing: Town water bills based on minimum charge (first 6,000 cubic feet annually) plus consumption charges. Sewer billing based on annual minimum (first 8,000 cubic feet) plus excess usage charges. Some customers are served by SUEZ Water RI (private company) who bill directly.
3. Beach and Recreation Fees: Revenue from Narragansett Town Beach, parking lots, recreation programs, facility rentals, and camp registrations.
4. Permits and Licenses: Building permits, rental registrations, business licenses, and various construction/development permits issued through the Building Inspection and Community Development departments.
5. State and Federal Funding: Budget documents, audits, capital improvement plans, and pension/OPEB reports indicate reliance on state funding and federal programs including Community Development Block Grants (CDBG) and FEMA programs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

The Town of Narragansett delivers a full range of municipal services to residents, visitors, and businesses, including police, fire, and EMS protection; water and wastewater utilities; road, sidewalk, and stormwater infrastructure maintenance; building inspection, permitting, and zoning enforcement; parks, recreation programs, beaches, and library services; and emergency management. Service delivery is centralized through a CivicPlus-powered website and complemented by physical Town Hall operations and field crews.

Product overview

The Town of Narragansett operates a comprehensive municipal services platform centered on its official website (narragansettri.gov), built on the CivicPlus Content Management System. The platform serves as the primary digital interface for all town government operations, combining the main website portal with integrated sub-products including the E-Permitting System (OpenGov), Notify Me notification subscriptions, Online Payments portal, Mobile Integrated Health Program (MIHP), and various facility management systems for the Town Beach, Community Center, and Parks & Recreation. Residents access emergency alerts through Everbridge/CodeRED integration, pay taxes and utilities online, apply for permits electronically, and subscribe to notifications for town news and events. The platform also supports the Town's physical infrastructure including water/wastewater services, public safety (Police, Fire, EMS), and community facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Town of Narragansett Official Website Comprehensive municipal government website built on the CivicPlus CMS, providing centralized access to all town services, departments, public notices, online payments, emergency alerts, and community information for residents, visitors, and businesses.
• E-Permitting System Online portal for building, electrical, mechanical, plumbing, demolition, and solar permit applications operated on the OpenGov Viewpoint Cloud platform, available to property owners, contractors, and developers.
• Notify Me Subscription Service Email and SMS notification service enabling residents to subscribe to town updates including news, bids, calendar events, board meetings, and emergency alerts.
• Online Payments Portal Web portal for online payment of real estate taxes, water/sewer bills, and other municipal fees through integrated payment processing.
• Mobile Integrated Health Program (MIHP) Non-emergency community-based health service offering wellness checks, home safety assessments, telemedicine assistance, and referrals for at-risk populations in Narragansett, South Kingstown, Charlestown, and Westerly.
• Narragansett Town Beach Town-operated public beach facility at 39 Boston Neck Road offering parking, cabanas, and pavilion access for residents and seasonal visitors.
• Community Center Municipal community center at 53 Mumford Road operating as a Warming and Cooling Center, congregate meal site, and venue for senior programs and community events.
• Parks and Recreation Facilities Town parks, recreational facilities, and programs including Domenic Christofaro Park, Canonchet Farm, North Beach Club House, the Gazebo, and various athletic fields available for reservation and public use.
• Water and Wastewater Services Municipal water division providing water service to residents, with billing through SUEZ Water RI for private customers and direct Town billing for Town customers; sewer service is provided via the public wastewater system with usage-based quarterly billing.

Quantifiable outcome

• 15% discount on flood insurance premiums for property owners through NFIP CRS Class 7 rating

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Partnerships

Nine partnerships are on record, tiered core.

• SUEZ Water RIcoreOthersSUEZ Water RI is a private water company serving customers in areas such as Wakefield. These customers receive their water bills directly from SUEZ rather than the Town of Narragansett. The town does not provide water service to these areas.
• Federal Emergency Management Agency (FEMA)coreOthersFEMA manages the National Flood Insurance Program (NFIP) in which Narragansett participates. The town maintains a Class 7 rating in the Community Rating System (CRS) providing 15% flood insurance discounts to property owners. FEMA provides flood mapping tools and technical bulletins for floodplain development.
• Rhode Island Emergency Management Agency (RIEMA)coreOthersState emergency management agency providing resources and coordination for disaster preparedness and response. RIEMA maintains the interactive floodplain mapping tool covering the entire state.
• Veolia WatercoreOthersVeolia Water provides water supply services to portions of Narragansett. A full outdoor water ban was issued effective June 30 for the entirety of Narragansett supplied by Veolia (both North and South Systems).
• South Kingstown EMScoreOthersPartner in the South County Mobile Integrated Health Program. EMS personnel provide non-emergency healthcare services in the community, focusing on chronic illness follow-up and at-risk population connections to resources.
• Charlestown EMScoreOthersPartner in the South County Mobile Integrated Health Program serving Charlestown residents.
• Westerly EMScoreOthersPartner in the South County Mobile Integrated Health Program serving Westerly residents.
• CivicPluscoreTechnology or IntegrationWebsite platform provider for the town's official website. CivicPlus Content Management System powers the town's digital presence including news, calendars, e-services, and citizen engagement tools.
• National Flood Insurance Program (NFIP)coreOthersFederal program enabling property owners to purchase federally-backed flood insurance. The Town of Narragansett participates in the program and the CRS, earning a Class 7 rating that provides 15% premium discounts for property owners.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Town of North Kingstown, Rhode Island: RI coastal town with similar population scale and full-service municipal operations including water, sewer, public works, and recreation.
• Town of Falmouth, Massachusetts: Cape Cod coastal town of similar scale with beach-driven tourism economy, harbor management, and historic districts; comparable municipal service structure and seasonal revenue profile.
• Town of Westerly, Rhode Island: Coastal RI town with beach economy, historic districts, and tourism orientation; MIHP partner. Similar service portfolio including water, sewer, police, fire, and beach operations.
• Town of Charlestown, Rhode Island: Smaller coastal RI town and MIHP partner; provides comparable municipal services with similar coastal exposure and tourism dependency.
• Town of Jamestown, Rhode Island: Small island/coastal RI town with comparable residential-tourism blend, water utility operations, and reliance on seasonal revenue.
• Town of Bristol, Rhode Island: RI coastal town with strong historic-preservation focus, four-season tourism, and similar municipal structure including harbor and beach management.
• Town of South Kingstown, Rhode Island: Neighboring Washington County coastal RI town of comparable scale and demographics; partner in the South County Mobile Integrated Health Program. Operates overlapping municipal functions including water/wastewater, public safety, and recreation.
• Town of Cape Elizabeth, Maine: Coastal New England residential town with comparable population, beach facilities, and full-service municipal operations including water/sewer and public works.
• City of Gloucester, Massachusetts: Coastal Massachusetts municipality with working fishing port, beach economy, and historic tourism similar to Narragansett's Point Judith/Port of Galilee operations.

Broad incumbents

• City of Newport, Rhode Island: Larger coastal RI municipality operating full municipal services, water utility, and beach operations; broader tourism economy but overlapping service portfolio and regulatory profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCaXrjLKjolyaFtqVXBLwEfg
• Facebookfacebook.com/Town-of-Narragansett-RI-100064666810668
• LinkedInlinkedin.com/company/town-of-narragansett

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town of Narragansett