System Resources

What System Resources does

System Resources Limited (SRL) is a Bangladesh-based private IT services and software products firm founded in 2001, headquartered in Dhaka. The company specializes in custom software development, database management, web and mobile applications, IT facility management, networking, IT audit, and project management. Its primary focus is the power sector utility billing market in Bangladesh, where it serves as a critical infrastructure vendor to Bangladesh Power Development Board (BPDB) and Dhaka Power Distribution Company (DPDC). The company employs 60+ IT professionals and operates from two locations in the Chamilibagh, Shantinagar area of Dhaka.

SRL's product portfolio combines proprietary software with custom development services. Core proprietary products include Bill Pro (utility billing software operating across 15 BPDB computer centers), mBill (mobile application for snapshot-based meter reading collection), mBill+ (mobile application for utility bill payment through banking channels, integrated with 9 commercial banks and bKash), VATFAST (NBR-approved VAT management software), sForce (sales channel management with Android and iOS mobile apps targeting FMCG and pharmaceutical distribution), ISPMan Billing (ISP customer and billing management), and Store/Inventory/Warehouse Management software. The underlying technology stack spans Oracle, SQL Server, mySQL, Java, .NET, PHP, Apex, COBOL, and Linux/AIX platforms, indicating a mature enterprise technology base rather than a modern cloud-native architecture.

The business model combines project-based custom software development, recurring managed services and IT facility management contracts (notably with BPDB and DPDC), one-time software licensing for proprietary products, and IT training services. Pricing is not publicly disclosed. The company serves 25+ named clients across power/utilities (BPDB, DPDC, PGCB, NESCO, DESCO, REB, Rural Power Company, North West Power Generation), telecommunications (Grameenphone, Robi Axiata, BTCL), banking and financial institutions (Dutch Bangla Bank, Southeast Bank, Trust Bank, AB Bank, City Bank, Mutual Trust Bank, Bank Asia, Mercantile Bank, NRB Bank, IFIC Bank, Agrani Bank, Janata Bank, Standard Bank, BHBFC), FMCG (Singer Bangladesh), and government/education (Dhaka University, National University, BUET). The company holds ISO 9001:2015 certification and memberships in BASIS and BCS industry associations. Geographic operations are confined to Bangladesh with no stated international footprint.

Name

System Resources

Legal name

System Resources Limited

Website

https://srl.com.bd

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

51–100 employees

Short description

System Resources Limited is a Bangladesh-based IT services and software products firm specializing in utility billing systems, database management, and custom software development for government utilities, banks, telecom operators, and enterprises.

Ownership category

akta.pro rank

Product category

Enterprise Software & IT Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Software/Application Support (SaaS, Enterprise Apps) (BPAAACAC)

akta.pro secondary industry

Endpoint & Device Management (UEM/MDM) Services (BPAEABAF)

Keywords

• Custom software development
• Utility billing software
• IT services Bangladesh
• Enterprise software solutions
• Mobile application development

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Development Services: Custom software development including business application software, database management, web-based applications, and mobile apps. Revenue generated through project-based engagements.
2. IT Maintenance and Support Services: Ongoing software maintenance, support, and hardware maintenance services for existing clients including BPDB, DPDC, Grameenphone, and Robi.
3. IT Facility Management: IT facilities management services including billing system maintenance and database maintenance for power sector utilities. SRL provided facility management service at Sylhet, Moulavibazar, Bogra & Naugaon Computer Centers of BPDB.
4. Software Licensing: Licensing of proprietary software products including VATFAST, sForce, ISPMan Billing, and Store/Inventory/Warehouse Management software.
5. Training Services: IT training services at different levels for user organizations for smooth implementation and continuity of IT Products.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

System Resources Limited (SRL) provides custom software development, database management, web and mobile application development, and IT facility management services primarily for Bangladesh's power sector utilities, banks, telecom operators, and FMCG/pharmaceutical distributors. The company also licenses proprietary enterprise software products including VATFAST (NBR-approved VAT management), sForce (sales channel management), ISPMan Billing (ISP billing), Bill Pro (utility billing), and mBill/mBill+ (mobile meter reading and banking-channel collections).

Product overview

System Resources Limited (SRL) offers a portfolio of enterprise software products and IT services. The core product suite includes VATFAST (NBR-approved VAT management), sForce (sales channel management with mobile apps for Android and iOS), ISPMan Billing (ISP billing and customer management), and Store/Inventory/Warehouse Management software. SRL also provides specialized utility billing solutions including Bill Pro (billing software for BPDB), mBill (mobile meter reading app), and mBill+ (banking channel payment collection app). The company complements its software products with IT services including software development, mobile application development, eCommerce development, networking, hardware maintenance, and IT training. SRL specializes in serving the power sector utility market, particularly in Bangladesh.

Differentiator

Problem solved

Functional benefit

Products and services

• VATFAST NBR-approved web-based VAT management software that records purchases, sales, and inventory transactions and generates VAT reports, designed for businesses needing VAT compliance.
• sForce Sales channel management software with Android and iOS mobile applications that support order collection, delivery, invoicing, and field data recording for FMCG and pharmaceutical distributors.
• ISPMan Billing ISP billing and customer management software providing a customer portal, admin portal, interactive dashboard, and a smart billing system for invoicing, online payment, and payment tracking for internet service providers.
• Store/Inventory/Warehouse Management Web-based store, inventory, and warehouse management software that supports Purchase, Receive, Inspection, Issue, and Delivery operations across multiple stores/warehouses, with reporting for retail and distribution businesses.
• Bill Pro Billing application software designed for utility billing operations, currently deployed across 15 Bangladesh Power Development Board computer centers.
• mBill Mobile application for snapshot-based meter reading collection that improves billing accuracy, reduces collection time, and helps reduce system loss for power utilities such as BPDB.
• mBill+ Mobile application for utility bill payments and collections through secure banking channels, enabling commercial banks to accept postpaid, prepaid, and Smart prepaid meter payments for BPDB, REB, NESCO, and DESCO.
• Custom Software Development Services Custom development of business application software, database management systems, web-based applications, and mobile apps tailored to client requirements for government utilities and enterprises.
• IT Maintenance and Support Services Ongoing software maintenance, support, and hardware maintenance services for clients including BPDB, DPDC, Grameenphone, and Robi.
• IT Facility Management Services IT facility management including billing system maintenance and database maintenance for power sector utilities, with prior delivery at Sylhet, Moulavibazar, Bogra, and Naugaon Computer Centers of BPDB.
• IT Training Services IT training services delivered at different levels for client organizations to support smooth implementation and continuity of IT products.

Quantifiable outcome

• Billing accuracy improved and meter reading collection time reduced through mBill mobile application
• +4 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature7 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Dutch Bangla Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ mobile application service for utility bill collection through banking channels. One of 9 commercial banks enabling payment collection for postpaid/prepaid bills and smart prepaid meter bills.
• Southeast Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• Trust Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• AB Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• The City Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• Mutual Trust Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• Bank Asia Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• Mercantile Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• NRB Bank Ltd.coreTechnology or IntegrationPartner bank integrated with mBill+ service for utility bill collection through banking channels.
• TemenosminorImplementation/ SI/ Consulting PartnerSRL professionals provided expert services for user acceptance testing of T24 online banking software by Temenos at Agrani Bank Ltd. and Janata Bank Ltd.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Emerging players

• REVE Systems: Bangladeshi telecom software company providing billing and communication solutions (including ISP/telecom billing) — directly comparable to SRL's ISPMan product and a regional player in adjacent telecom-software verticals.
• Therap (BD) Limited: Bangladeshi SaaS product company offering service management software, with partial overlap to SRL's vertical SaaS play (e.g., ISPMan, sForce) but focused on a different vertical (human services/healthcare).

Direct peers

• DataSoft Systems Bangladesh Limited: Established Bangladeshi IT services company providing custom software development, mobile apps, and enterprise solutions to government, telecom, and financial clients — overlapping heavily with SRL's customer mix and service portfolio.
• TigerIT Bangladesh Limited: Bangladeshi IT firm with strong government and biometric identity system credentials, providing custom software and large-scale IT systems — directly comparable in B2G go-to-market and productized software offering.
• Brain Station 23 Limited: Bangladeshi software development and IT services company with both local and international clients, offering custom applications, mobile apps, and enterprise solutions — directly comparable services and customer type.
• Southtech Limited: One of the largest Bangladeshi IT services and software development firms, offering custom software, mobile apps, and enterprise solutions to government and enterprise clients — directly comparable to SRL in scale, vertical focus, and GTM motion.
• E-generation Ltd: Bangladeshi IT services and product company serving enterprise and government clients with custom software, mobile applications, and managed services — similar in size, vertical mix, and service orientation to SRL.
• IPvision Canada (Bangladesh operations): Bangladeshi-Canadian IT services firm offering custom software development, enterprise systems integration, and managed services — comparable in service breadth and enterprise customer focus to SRL.
• Nascenia Limited: Bangladeshi software development firm delivering custom web, mobile, and enterprise applications to both local and international clients — comparable service portfolio with similar team-size profile to SRL.

Broad incumbents

• Cefalo Bangladesh: Bangladeshi software development firm operating as a delivery center for European clients, providing custom software engineering services — comparable in software development capability but with a different GTM (offshore delivery vs. local B2G/B2B).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/SRLBD
• LinkedInlinkedin.com/company/system-resources-limited-srl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about System Resources