The Carousel Center

What The Carousel Center does

The Carousel Center is a private, family-owned provider of personalized services for adults with intellectual and developmental disabilities (IDD), founded around 1993 and headquartered at 80 Westchester Drive, Austintown, Ohio. It operates three integrated service lines delivered from this single facility plus a distributed residential footprint across Mahoning County: (i) day programs featuring adult basic education, sensory stimulation, language and self-help skills, arts and crafts, and community/employment integration; (ii) residential living serving over 45 individuals through Level 1 services, 24-hour on-call nursing, and Individual Options (IO) Waiver Services; and (iii) transportation via a fleet of 4 wheelchair-accessible vans, 8 fifteen-passenger vans, and 2 cars covering medical, recreational, non-medical, and day-program trips.

The company's underlying technology is specialized facility design rather than software. Its flagship capability is Sophia's Place, described as the world's first calming room with printed electronics embedded in the walls that allows users to control touch, sight, and sound experiences with individualized, interactive feedback. The same printed-electronics platform extends to a central Interactive Music Wall produced by Genevieve Goings of Disney Junior's Choo Choo Soul. The organization is IBCCES Certified as an Autism Center, providing a credentialing moat for serving individuals with autism specifically.

Revenue is generated through service agreements and government Medicaid waiver programs (primarily the IO Waiver), a managed-services model with recurring per-individual billing. The go-to-market motion is sales-led and locally focused: direct family outreach, 45-minute scheduled facility tours, word-of-mouth referrals, and partnerships with local agencies in Mahoning County. The stated customer segment is narrowly defined — adults with IDD in a single Ohio county — making customer concentration structurally high. Marketing channels are limited to a Facebook page, the company website, and community-based events, consistent with a small regional provider of 11-50 employees rather than a scalable software or platform business.

Name

The Carousel Center

Legal name

The Carousel Center

Website

https://thecarouselcenter.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Family-owned provider in Austintown, Ohio, offering personalized day programs, residential living, and transportation services for adults with intellectual and developmental disabilities across Mahoning County.

Ownership category

akta.pro rank

Headquarters

HQ city

Mineral Ridge

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Residential Living Services: Provides residential care for individuals diagnosed with Intellectual and/or Developmental Disabilities, serving over 45 individuals in homes throughout Mahoning County. Services include Level 1 Services, 24-hour-on-call Nursing, and Individual Options (IO) Waiver Services.
2. Day Programs: Personalized day programs for adults with intellectual and developmental disabilities, including community outings, educational activities, transportation, community integration, and employment integration. Revenue generated through service agreements and government waiver programs.
3. Transportation Services: Transportation services for medical, recreational, non-medical, and day program needs using a fleet of wheelchair accessible vehicles and vehicles accommodating various group sizes.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

The Carousel Center provides personalized Day Programs, Transportation Services, and Residential Living for adults with intellectual and developmental disabilities in Mahoning County, Ohio. Services encompass educational and recreational day activities, community integration, employment support, fleet-based medical and non-medical transportation, and 24-hour residential care with on-call nursing under the Individual Options (IO) Waiver and Level 1 programs. The organization complements these core services with differentiated facility features such as Sophia's Place (a printed-electronics calming room) and an Interactive Music Wall.

Product overview

The Carousel Center offers a suite of coordinated services for adults with intellectual and developmental disabilities. The core offerings consist of Day Programs (structured educational and recreational activities with community integration), Transportation Services (a fleet of wheelchair-accessible and standard vehicles for medical, recreational, and day program transport), and Residential Living (24-hour care in homes throughout Mahoning County with on-call nursing and IO waiver services). These services are designed to work together to provide comprehensive support, enabling individuals to live in the community while receiving necessary care and developing skills through structured activities.

Differentiator

Problem solved

Functional benefit

Brands

• Sophia's Place: The first calming room in the world with printed electronics on the walls for individuals with autism.
• Music Wall

Products and services

• Day Programs Personalized daytime programs for adults with intellectual and developmental disabilities that include small-group educational and leisure activities, adult basic education, sensory stimulation, language and self-help skills, arts and crafts, mobility and exercise, community outings, community integration, and employment integration, planned by a certified coordinator around individual needs.
• Transportation Services Wheelchair-accessible and standard passenger transportation for adults with intellectual and developmental disabilities and the broader community, covering medical appointments, day programs, recreational outings, and non-medical trips via a fleet of 4 wheelchair-accessible vans, 8 fifteen-passenger vans, and 2 cars operated by The Carousel Center in Mahoning County.
• Residential Living Residential care for adults diagnosed with intellectual and/or developmental disabilities in homes throughout Mahoning County, serving more than 45 individuals. Includes Level 1 residential services, 24-hour on-call nursing, and Individual Options (IO) Waiver Services.

Quantifiable outcome

• Serves over 45 individuals in residential care
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Special Olympics OhiocoreStrategic or Co-development PartnerThe Carousel Center is actively involved in Special Olympics programs, providing access to volunteer sign-up documents, athlete medical forms, and coaching education resources. The organization hosts the Mahoning Special Olympics Ohio program.
• Genevieve Goings (Disney Junior's Choo Choo Soul)minorStrategic or Co-development PartnerDisney Junior's Choo Choo Soul performer Genevieve Goings produced the Interactive Music Wall content for The Carousel Center's central meeting area.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Help at Home: Help at Home is a large personal care services provider serving individuals with IDD, physical disabilities, and aging populations through Medicaid waiver-funded in-home and community care. Comparable waiver-funded, community-based care model but focused on in-home rather than facility-based services.
• Easterseals: Easterseals is a national nonprofit network offering day programs, residential, employment, and therapy services for individuals with disabilities including IDD and autism. Comparable mission and service mix to Carousel Center but operating through a federated nonprofit model across many states.
• Bayada Home Health Care: Bayada provides home health, personal care, and adult nursing services including for individuals with developmental disabilities. Comparable private-pay/Medicaid-funded personal care delivery but broader scope and primarily home-based.
• Devereux Advanced Behavioral Health: Devereux operates residential treatment, day programs, and community-based services for individuals with intellectual disabilities, autism, and behavioral health needs. Comparable clinical model but more treatment-oriented than Carousel Center's community-integration focus.
• BrightSpring Health Services: BrightSpring is a publicly traded home and community-based services platform offering pharmacy, hospice, home health, and IDD/behavioral health services. Overlaps with Carousel Center's IDD day and residential offerings but operates at much greater scale across many service lines.

Regional players

• Vista Vocational: Vista Vocational operates adult day programs, life skills training, and supported employment for individuals with developmental disabilities, primarily in California. Comparable day-program and employment-integration focus but in a different geography.
• LifeSkills (ResCare): LifeSkills/ResCare provides residential, day, and community-based services for individuals with IDD across multiple states. Closely comparable integrated service model but operates in different geographies than Carousel Center's Ohio footprint.

Direct peers

• Merakey: Merakey operates a national continuum of IDD and behavioral health services including residential group homes, adult day programs, employment services, and case management. Comparable in the breadth of IDD services offered to Carousel Center's day, residential, and community integration offerings.
• RHA Health Services: RHA provides residential, day program, behavioral health, and community-based services to individuals with IDD and mental health needs across multiple states. Closely mirrors Carousel Center's integrated model of residential living plus day/community programs.
• Sevita Health (formerly The MENTOR Network): Sevita is the largest U.S. provider of home and community-based services for adults and children with intellectual and developmental disabilities, operating day programs, residential services, and specialized transportation. Directly comparable to The Carousel Center in service mix and target population, though at vastly greater scale.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat4 records

Customer concentration

• Facebookfacebook.com/carouselcenter
• LinkedInlinkedin.com/company/raearc-industries-inc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Carousel Center