MCB Consulting

What MCB Consulting does

MCB Consulting is a privately held Brazilian consulting firm specializing exclusively in TOTVS ERP systems. Founded in 2005 by CEO Mariana Bretas in Belo Horizonte and relocated to São Paulo in 2010, the company delivers implementation, customization, ongoing technical support, custom software development, and managed cloud hosting for six TOTVS product lines (Protheus, RM, Datasul, Logix, Fluig, and Winthor). The firm serves enterprise and mid-market clients across manufacturing, distribution, retail, services, healthcare, education, legal, and construction verticals throughout Brazil, with named customers including Vigor, Starbucks, TNG, Tenda Atacado, G-KT Brasil, and Brasil Sênior Living. Headcount is reported in the 51-100 range, and the company operates as a founder-led Ltda (CNPJ 13.876.317/0001-38) with no external funding or parent company.

The core technology stack is anchored on the TOTVS ecosystem rather than proprietary IP. Suporte Prime is the firm's flagship recurring offering, a five-tier subscription support program (Smart Light, Smart Basic, Advance, Premium, Enterprise) priced by monthly credits convertible to consulting hours, with SLA response times from 4 hours down to personalized. Fábrica de Software (Software Factory) handles custom ERP feature development, integrations, and reporting (Power BI, SQL, cubes). Cloud MCB provides managed hosting on a per-connection basis with a stated 45% cost-savings claim, and Database Administration (DBA) covers 24x7 monitoring, tuning, and migration. Delivery is overwhelmingly remote with onsite available at higher tiers; LGPD compliance posture is publicly stated but no certifications from external auditors are disclosed.

Revenue mechanics combine professional services (ERP implementation and customization), recurring monthly subscriptions (Suporte Prime tiers), and managed services (Cloud MCB, DBA). The go-to-market is sales-led and direct: senior consultants engage inbound leads from website contact forms, demo requests, and WhatsApp Business, supported by content marketing through the company blog, LinkedIn, Instagram, and Facebook. No resellers, marketplace presence, or partnership channel is disclosed, and the company's stated differentiators are consultant seniority, fastest-in-market SLA, and breadth of TOTVS coverage. Pricing is publicly listed at the tier level but credit-to-hour conversion economics are not disclosed, and no revenue or ARR figures are available.

Name

MCB Consulting

Legal name

MCB Consulting LTDA

Website

https://mcbconsulting.com.br

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

51–100 employees

Short description

MCB Consulting is a privately held Brazilian consultancy specializing in TOTVS ERP implementation, customization, tiered SLA support, custom development, and managed cloud hosting for enterprise and mid-market clients across manufacturing, distribution, retail, and services sectors in Brazil.

Ownership category

akta.pro rank

Product category

ERP Consulting and Implementation Services

NAICS

Management Consulting Services (54161), Other Management Consulting Services (541618), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• ERP consulting services
• TOTVS implementation
• Managed cloud hosting
• ERP technical support
• Custom software development

Headquarters

HQ city

Monções

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Marketing or Sales, Technology or R&D, Operations

Revenue model

1. ERP Consulting & Implementation Services: Professional services revenue from implementing, customizing, and optimizing TOTVS ERP systems (Protheus, RM, Datasul, Logix, Fluig, Winthor) for enterprise and mid-market clients across Brazil.
2. Recurring Support Contracts (Suporte Prime): Tiered monthly support contracts (Smart Light through Enterprise) providing remote and/or onsite technical support, system updates, training, and SLA guarantees. Revenue is recurring on a monthly/annual contract basis, with credit-based allocation.
3. Cloud Infrastructure Services: Managed cloud services for TOTVS ERP environments, offering per-connection pricing with average 45% cost savings for clients. Revenue model combines managed services with usage-based (per connection) components.
4. Database Administration Services: Outsourced DBA services including 24x7 monitoring, performance tuning, backup, and migration services for database environments, charged as professional services or bundled within support contracts.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

MCB Consulting provides specialized consulting, implementation, customization, and tiered technical support services for TOTVS ERP systems (Protheus, RM, Datasul, Logix, Fluig, Winthor). Its core offerings are Suporte Prime (SLA-based tiered support contracts), Fábrica de Software (custom ERP development and integration), and Cloud MCB (managed cloud hosting), complemented by database administration, report development, training, and process improvement services for enterprise and mid-market clients across Brazil.

Product overview

MCB Consulting is a TOTVS-focused consulting firm offering a portfolio of specialized services organized around implementation, support, and optimization of TOTVS ERP products (Protheus®, RM®, Datasul®, Logix®, Fluig®, and Winthor®). The core offering comprises Suporte Prime (tiered SLA-based technical support with plans from 8 to 120 monthly credits), Fábrica de Software (custom development and integration), and Cloud MCB (managed hosting with 45% cost savings). Supporting services include database administration, report development, process improvement, and training. The company operates on a platform-plus-services model where the TOTVS product line serves as the foundation, augmented by MCB's proprietary managed services, support infrastructure, and custom development capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Suporte Prime Tiered technical support program for TOTVS ERP systems offering SLA-based response times (2-4 hours), 24/7 consulting, version updates, remote adjustments, training, and access to reporting dashboards. Plans range from Smart Light (8 credits) to Enterprise (120 credits) on a monthly subscription basis.
• Fábrica de Software Custom software development service that creates new features and functionalities for existing TOTVS ERP systems, designs integrated interfaces, builds custom reports (spreadsheets, cubes, Power BI, SQL procedures), and delivers personalized solutions aligned with client business processes.
• Cloud MCB Managed cloud hosting service for TOTVS ERP systems offering 45% average cost savings on infrastructure, licensing, and management; local currency pricing; pay-per-connection billing; LGPD compliance support; and full infrastructure management including databases, security, and monitoring.
• Administração de Banco de Dados (DBA) Database administration services providing 24/7 environment management, performance monitoring and correction of critical points, performance tuning, backup maintenance, and data migration services for TOTVS environments with certified specialists.
• Linha Protheus® Implementation and consulting services for TOTVS Protheus ERP, an integrated modular system for redesigning internal processes, promoting department integration, with customizable integrations and Brazilian fiscal compliance support.
• Linha RM® Implementation and consulting services for TOTVS RM (BackOffice) ERP, recognized as a leading back-office solution featuring robust architecture and integrated modules for accounting, fiscal, financial, HR/payroll, point management, inventory, purchasing, and billing.
• Linha Datasul® Implementation and consulting services for TOTVS Datasul ERP providing process integration and optimization with 24/7 Suporte Prime assistance.
• Linha Logix® Consulting services for TOTVS Logix ERP optimizing logistics, production, and finance operations with senior consultant support.
• Fluig® Training and consulting services for TOTVS Fluig, focusing on internal collaboration tools and business process management workflows.
• Winthor® Consulting services for TOTVS Winthor ERP, optimizing inventory control, sales, and finance for distribution and retail sectors.
• Outros Serviços (Other Services) Bundled service offering including report development (spreadsheets, cubes, Power BI, SQL-based management reports), in-company training for TOTVS systems, business process improvement consulting, system integration services, and fiscal compliance support.

Quantifiable outcome

• 85% reduction in monthly payroll closing time for clients after system unification
• +4 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Senior Sistemas: Senior is a long-established Brazilian ERP and HR software vendor that competes head-to-head with TOTVS in mid-market and manufacturing segments. Relevant comparator because Brazilian ERP buyers often choose between TOTVS+partners (like MCB) and Senior's own stack with implementation services.
• Deloitte Brasil: Deloitte's Brazil consulting practice includes ERP advisory and implementation across SAP, Oracle, and TOTVS. Comparable as an enterprise-grade alternative for buyers weighing Big Four advisory versus an independent TOTVS specialist like MCB.
• CI&T: CI&T is a Brazilian-founded digital and technology consulting firm with enterprise software and cloud delivery practices. Comparable as a sizable Brazilian tech consultant competing for ERP-adjacent digital transformation work and post-implementation managed services.
• Oracle Brasil: Oracle's NetSuite and Oracle Fusion Cloud ERP compete for Brazilian enterprise workloads. Oracle is comparable as a global ERP alternative whose adoption among Brazilian customers would shrink the TOTVS-installed base that MCB serves.
• TOTVS: TOTVS is the Brazilian ERP vendor behind every product MCB implements (Protheus, RM, Datasul, Logix, Fluig, Winthor). TOTVS operates its own direct services and franchise network, making it the most directly comparable competitor and the partner MCB explicitly markets against.
• TIVIT: TIVIT is a large Brazilian managed services and cloud provider. Comparable specifically against the Cloud MCB managed-hosting proposition — both offer hosted infrastructure and managed services around enterprise applications to Brazilian customers.
• Accenture Brasil: Accenture is one of the largest global systems integrators with a significant Brazil ERP implementation practice. Comparable because large Accenture/SAP or Accenture/Oracle deals compete for the same enterprise IT budgets that fund MCB engagements.
• KPMG Brasil: KPMG's Brazil practice includes ERP advisory, systems integration, and managed services. Comparable as an enterprise consulting alternative that, like Deloitte, can compete for large ERP transformation programs across the same buyer pool.
• Stefanini: Stefanini is a major Brazilian IT services and consulting firm with ERP and digital transformation capabilities. Comparable as a larger-scale Brazilian alternative that competes for the same IT-services budget allocated to TOTVS-related work.
• SAP Brasil: SAP is the global ERP leader with a large Brazil presence. While SAP and TOTVS target different segments today, SAP's cloud-first S/4HANA push into the Brazilian mid-market is the primary external substitution risk to the TOTVS installed base that MCB monetizes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/mcbconsulting
• LinkedInlinkedin.com/company/mcbconsultingoficial
• Instagraminstagram.com/mcbconsultingoficial

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MCB Consulting