Touchstone Health

What Touchstone Health does

Touchstone Health is a privately held, family-owned home healthcare agency headquartered in San Antonio, Texas, operating under a multi-entity management structure affiliated with Heritage Management Systems. The company delivers a Continuum of Care spanning home health (skilled nursing, physical therapy, occupational therapy, and speech therapy) and hospice care (pain and symptom management, medical equipment, respite care, continuous RN care, and bereavement services) for patients in their homes, nursing facilities, or hospitals. Service eligibility includes patients recovering from acute conditions, managing chronic disease, requiring post-acute transitional care, or facing life-limiting illness with a prognosis of six months or less, with referrals sourced from physicians, hospitals, and nursing facilities, supplemented by direct patient and family inquiries.

The underlying technology footprint is conventional for the home health and hospice industry: no proprietary digital platform is described, and operations rely on standard clinical practices (infection control, clean bag technique, care coordination) plus a website, phone/fax intake, an SMS-based communication channel, and a Paylocity-hosted careers portal. The company is HIPAA-compliant in its handling of Protected Health Information. The volunteer program extends operational capacity through patient companionship, administrative support, and specialized services such as spiritual counseling, massage, music, and pet therapy.

Touchstone Health's revenue model is reimbursement-driven: services are covered 100% by most insurance plans, indicating payer reimbursement (primarily Medicare and Medicaid, given the home health and hospice service mix) as the principal revenue mechanism, with no direct out-of-pocket pricing for most patients. The go-to-market is referral-led and community-oriented, leveraging a 100-year, five-generation brand reputation to win physician and facility referrals in the Texas regional market. The company is privately held with no disclosed external investors, funding rounds, M&A activity, or leadership changes, and no operating subsidiaries, patents, awards, or partnership agreements are documented in available sources.

Name

Touchstone Health

Legal name

Touchstone Health

Website

https://touchstonehc.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Touchstone Health is a family-owned, San Antonio-based home health and hospice agency serving Texas patients with skilled nursing, therapy, and end-of-life care reimbursed through insurance plans.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Health Services (8000)

akta.pro primary industry

Home Hospice (Routine Home Care) (HLADAHAA)

akta.pro secondary industries

Routine In-Home Hospice Care (HSABAFAA), Respite Hospice Care (Short-Term Relief) (HSABAFAD), Hospice & Palliative Care Care Coordination / Navigation (HLADAHAK)

Keywords

• Home health services
• Hospice care
• Palliative care
• Skilled nursing
• Physical therapy

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Home Health Care Services: Touchstone Health provides home health care services including skilled nursing, physical therapy, occupational therapy, and speech therapy. These services are covered 100% by most insurance plans, indicating revenue primarily from insurance reimbursements and healthcare payer sources.
2. Hospice Care Services: Comprehensive hospice services including pain and symptom management, medications, medical equipment, respite care, continuous RN care during medical crises, and bereavement services. Services are provided for patients with life-limiting illnesses of six months or less.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Touchstone Health is a family-owned home healthcare agency that delivers in-home clinical and supportive care to patients, encompassing skilled nursing, physical therapy, occupational therapy, speech therapy, and a full hospice care program. Services are delivered directly in patients' homes, nursing facilities, or hospitals, and are covered 100% by most insurance plans. The company operates a Continuum of Care model spanning all intensities of care from post-acute rehabilitation to end-of-life hospice support.

Product overview

Touchstone Health is a family-owned home healthcare agency offering a comprehensive continuum of care across five generations of experience. The company provides a unified portfolio of in-home healthcare services centered around its core Home Health and Hospice Care programs. Home Health Services encompasses skilled nursing, physical therapy, occupational therapy, and speech therapy. Hospice Care provides end-of-life support including pain management, emotional support, and bereavement services. The company also offers patient communication via texting/SMS services and maintains a volunteer program for hospice support.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health Services In-home healthcare services for patients recovering from illness, injury, or surgery, including skilled nursing (wound care, medication management, disease management), physical therapy (gait training, therapeutic exercise, fall prevention), occupational therapy (adapting to lost abilities, self-care skills), and speech-language pathology (articulation, comprehension, feeding disorders). Services are covered 100% by most insurance plans and are delivered in the patient's home.
• Hospice Care End-of-life care for patients with life-limiting illnesses (typically six months or less prognosis), providing comfort, pain and symptom management, medications, medical equipment, respite care, continuous RN care during medical crises, and bereavement support. Care can be delivered in the home, nursing facility, or hospital. Includes 24/7 on-call hospice support.
• Hospice Volunteer Program Volunteer-based support services for hospice patients including patient companionship, administrative support, and professional volunteers providing spiritual counseling, massage, music, and pet therapy to complement clinical hospice care.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Encompass Health: Large post-acute care provider with a national home health and hospice arm alongside inpatient rehabilitation hospitals. Overlaps with Touchstone on home health and hospice services and competes for similar post-acute referral pipelines in Texas.
• BrightSpring Health Services: Diversified home and community-based health services platform with home health, hospice, and pharmacy offerings. Operates a Texas footprint and competes for both referral relationships and clinical labor with Touchstone.
• Brookdale Home Health: Senior living and home health operator providing home health and hospice services to older adults. Comparable patient demographic and care model to Touchstone's hospice and post-acute segments.

Direct peers

• Kindred at Home / CenterWell Home Health: Humana-owned home health and hospice operator delivering skilled nursing, therapy, and hospice services nationally with significant Texas coverage. Competes head-to-head with Touchstone for hospital discharge referrals and MA payer contracts in San Antonio.
• Compassus: National hospice and palliative care provider with home-based primary care and home health adjacencies. Directly comparable on hospice service model, volunteer programs, and physician referral relationships.
• Amedisys: National home health and hospice operator with overlapping service lines (skilled nursing, therapy, hospice) and a strong regional presence across the southern US, including Texas. Amedisys competes directly with Touchstone for the same physician referral channels and Medicare-reimbursed patient populations.
• LHC Group: Large home health and hospice provider (now part of Optum) offering skilled nursing, therapy, and hospice services across the southern US. Directly comparable to Touchstone on service mix, referral-based GTM, and Medicare-driven reimbursement model.
• Interim HealthCare: Franchised home health, hospice, and personal care provider with franchise locations across Texas. Closely comparable to Touchstone on service mix, referral-led GTM, and family/community-oriented positioning.
• Gentiva: National hospice and home health operator with strong southern US coverage, focused on end-of-life and post-acute care. Competes with Touchstone on hospice services, respite care, and bereavement support.

Regional players

• Texas Home Health (LHC Group/Optum legacy): Texas-focused home health and hospice provider historically operated under the LHC/Optum umbrella, with deep San Antonio and South Texas relationships. Direct regional competitor to Touchstone for the same hospital discharge referrals.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/touchstonehc_tx
• Facebookfacebook.com/TouchstoneHC
• LinkedInlinkedin.com/company/touchstone-hc

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Touchstone Health