Cistoca

Name

Cistoca

Legal name

Zagrebački holding d.o.o. Podružnica Čistoća

Website

https://cistoca.hr

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Municipal Waste Management Services

NAICS

Solid Waste Collection (562111), Waste Collection (5621), Waste Collection (56211), Materials Recovery Facilities (56292), Remediation and Other Waste Management Services (5629)

SIC

Refuse Systems (4953), Sanitary Services (4950), Hazardous Waste Management (4955)

akta.pro primary industry

Solid Waste & Recycling Services Administration (BPAIACAH)

akta.pro secondary industries

Commercial & Office Waste Collection (Non-hazardous) (EUAIAGAA), E-waste & Universal Waste Collection/Transfer (Electronics, Lamps, Batteries) (EUAIABAG), Hazardous & Special Waste Transfer Stations (Household Hazardous Waste, Industrial Special Wastes) (EUAIABAE), Waste Management & Hazardous Waste Compliance (RCRA, Universal Waste, Waste Characterization/Manifests) (EUAHABAC)

Keywords

• Municipal waste management
• Waste collection services
• Recycling yard operations
• Landfill disposal services
• Construction waste recycling

Headquarters

HQ city

Zagreb

HQ country

Croatia

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Municipal Waste Collection Fees: Čistoca generates revenue through municipal service fees charged to citizens and businesses for waste collection and disposal services. Fees are calculated based on usage of standardized waste bags (ZG vrećice) and include a fixed minimum service component.
2. Landfill Disposal Fees: Fees charged for waste disposal at the Prudinec/Jakuševec landfill, based on a published price list for market services effective from November 1, 2023.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Čistoća is the municipal waste management branch of Zagrebački holding d.o.o. providing end-to-end waste services to households and businesses in Zagreb. Core services include mixed municipal waste collection, separate collection of paper, glass, plastic, bio-waste and hazardous waste, bulky waste removal, operation of recycling yards, construction waste recycling at the RGO plant, landfill disposal at Prudinec/Jakuševec, biogas/landfill gas processing, and public surface cleaning.

Differentiator

Problem solved

Functional benefit

Brands

• ZG vrećice: Standardized waste bags for mixed municipal waste introduced as part of the new waste collection model in Zagreb, available in 10L, 20L, and 40L volumes.

Products and services

• ZG vrećice Standardized Waste Bags
• Municipal Waste Collection Service

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Ministry of Environmental Protection and Green TransitioncoreStrategic or Co-development PartnerCo-financed the RGO modernization project and approved the Environmental Impact Assessment for the Zagreb Waste Management Center (CGO). Regulatory partner for environmental permits and compliance.
• Zagrebački holding d.o.o. (Parent Company)coreStrategic or Co-development PartnerČistoca is a subsidiary (podružnica) of Zagrebački holding d.o.o., Zagreb's municipal holding company. Parent company provides organizational support and strategic direction.
• Grad Zagreb (City of Zagreb)coreStrategic or Co-development PartnerMunicipal government that owns Zagrebački holding and oversees Čistoca operations. Co-finances citizen adaptation costs for new waste collection models.
• Zagrebačke ceste (Zagreb Roads)minorStrategic or Co-development PartnerZagrebačke ceste subsidiary manages the Construction Waste Recycling Plant (RGO) operations.
• EU Project Consortiums (REEF 2W, BIN2GRID, PPI4WASTE, Clean Fleets, Urban Biogas, Civitas-Elan)minorStrategic or Co-development PartnerČistoca participates in multiple EU-funded environmental projects focused on waste management innovation, clean fleet operations, and circular economy practices.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Stadtreinigung Hamburg (SRH): Hamburg's municipal waste management company. Operates as a public-law entity providing collection, recycling, and disposal - directly comparable to Čistoća's municipal concession model in Zagreb.
• Berliner Stadtreinigung (BSR): Berlin's municipal waste management utility. Operates as a city-owned monopoly providing collection, recycling, and disposal for ~3.7 million residents - comparable to Čistoća's municipal monopoly structure in Zagreb.
• Wiener Stadtwerke - Abfallwirtschaft: Vienna's municipal waste management arm. Provides integrated waste collection, recycling, and disposal as part of the city's municipal utilities, directly comparable to Čistoća's integrated service offering.

Broad incumbents

• Veolia Environnement: Global environmental services group with major municipal waste operations across Europe. Comparable for landfill gas, recycling, and integrated municipal waste services, though much larger and more diversified.
• SUEZ Recycling & Recovery: Global environmental services group operating across Europe. Comparable for integrated waste management, recycling, and energy-from-waste services, though operates at much larger scale than Čistoća.
• FCC Environment CEE: Spanish-origin waste management operator with significant CEE presence (Hungary, Slovakia, Romania, Bulgaria). Comparable for municipal waste concessions and integrated waste services in Central Europe.
• Remondis: One of Europe's largest private waste management companies. Operates across CEE including Croatia; comparable for disposal, recycling, and waste-to-energy capabilities that overlap with Čistoća's landfill and recycling operations.

Regional players

• Komunalno poduzeće Čistoća (Beograd): Belgrade's municipal waste management company. Comparable regional peer operating in the same Western Balkans/CEE region but serving a different city/country.

Others

• Zagrebačke ceste: Sister subsidiary of Zagrebački holding that operates the RGO construction waste recycling plant. Comparable as ecosystem partner within the same municipal holding structure, enabling cross-utility collaboration.
• Zagrebački holding d.o.o. (parent): Parent holding company that owns Čistoća and other Zagreb municipal utilities (water, transport, parking). Comparable as the same organizational vehicle through which municipal service mandates are executed in Zagreb.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/Zg_Holding
• Facebookfacebook.com/zagrebacki.holding
• LinkedInlinkedin.com/company/zagreb-holding---cistoca
• Instagraminstagram.com/zg_holding

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cistoca