UCO

What UCO does

UCO (TOO UCO / United Consultants) is a Kazakhstan-based enterprise IT company founded in 2013 in Almaty, operating as a private LLP with a team of 40+ professional developers and analysts. The company sells a portfolio of 11 internally developed business applications to 30+ large Kazakhstani enterprises across banking (Kaspi Bank, Altyn Bank, Bereke Bank), mining and metals (Kazakhmys, KAZ Minerals), insurance, aviation (Air Astana, FlyArystan), telecommunications (Tele2/Altel), and other regulated industries. Its product suite covers CRM (sales automation), HRM/Talent Suite, a SuperApp employee portal, PPE tracking with RFID/QR, HSE/Vision Zero safety, digital work permits with Sigex EDS, BI, Med Assistance insurance automation, and an on-premise LLM platform (UCO AI) — plus bespoke Java/Oracle enterprise development.

The technical foundation is Java/Oracle-centric, built on Spring Boot, Spring Cloud, and Hibernate microservices orchestrated via Docker and Kubernetes, with PostgreSQL/Oracle/MSSQL backends, REST and SOAP APIs, and RabbitMQ/Apache Kafka messaging. The on-premise AI stack runs open-source LLMs (Qwen, Gemma, Llama) through vLLM inference with RAG architecture for document search and a Text-to-SQL agent. PPE tracking integrates directly with industrial RFID/QR hardware, and workflow modules connect into the Kazakhstan enterprise software ecosystem (1C, SAP, ACS, Damumed, MedElement, Sigex/NCA for electronic digital signatures).

UCO's revenue model combines enterprise software licensing and implementation services with recurring SLA-based technical support, custom Java/Oracle development engagements, and an AI Audit consulting line. Distribution is direct enterprise sales concentrated in Kazakhstan, supplemented since 2023 by Astana Hub International Technopark membership. The company does not disclose financial results publicly, and pricing signals suggest mid-market to large-enterprise contract values rather than SMB volume play.

Name

UCO

Legal name

ТОО «UCO»

Website

https://uco.kz

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

UCO is a Kazakhstan-based enterprise IT company founded in 2013 that builds Java/Oracle business applications — CRM, HRM, HSE, BI, on-premise AI, and operational modules — for 30+ large Kazakhstani corporations in banking, mining, insurance, aviation, and telecom.

Ownership category

akta.pro rank

Product category

Enterprise Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Management Consulting Services (8742)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industries

Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Enterprise software development
• Business process automation
• Customer relationship management
• Occupational safety management
• Corporate AI solutions

Headquarters

HQ city

Almaty

HQ country

Kazakhstan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Enterprise Software Licensing & Implementation: UCO deploys boxed solutions and custom-built enterprise systems for large organizations. Revenue is generated from software licensing (with IP ownership transferred to client for custom development) and implementation services.
2. SLA-based Technical Support & Maintenance: Post-deployment technical support services under regulated SLA, providing ongoing maintenance, bug fixes, and L2/L3 support with guaranteed response times (24/7 coverage, sub-15 minute critical incident response).
3. Custom Development Engineering: Bespoke enterprise system engineering (Java, Oracle, Spring, Docker) for organizations with unique business workflows. Intellectual property is fully transferred to the client upon project milestone sign-off.
4. AI Audit & Consulting Services: AI audit consulting engagements where UCO evaluates company workflows, identifies automation opportunities, and develops bespoke AI strategy roadmaps (delivered as 7 practical artifacts).

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

UCO develops and implements enterprise information systems for large organizations in Kazakhstan, delivering a portfolio of eleven software products covering CRM sales automation, HR management (Talent Suite), employee self-service (SuperApp), PPE tracking, occupational health and safety (HSE), digital work permits, on-premise corporate AI, business intelligence, and medical insurance assistance, complemented by custom Java/Oracle development and AI Audit consulting. Solutions are sold as licensed enterprise software with full IP transfer on custom work, plus SLA-backed technical support.

Product overview

UCO is a Kazakhstan-based IT company founded in 2013, offering a unified platform-plus-modules portfolio of enterprise automation solutions for large organizations. The core offering spans eleven distinct products: UCO CRM for sales pipeline automation, UCO Talent Suite for HR management (ATS, LMS, KPI/OKR, HR EDM), UCO SuperApp as an employee-facing mobile portal, UCO PPE Management for RFID/QR-based workwear tracking, UCO HSE for occupational safety and Vision Zero compliance, UCO Work Permits for digital hazardous work permit management with EDS (Sigex), UCO AI for on-premise corporate knowledge retrieval and text-to-SQL reporting, UCO BI for business intelligence and interactive dashboards, UCO Med Assistance for medical insurance and assistance automation, plus Custom Development for bespoke high-load systems engineering and AI Audit for AI readiness consulting. The portfolio collectively targets industrial, financial, banking, insurance, telecom, and public sector enterprises in Kazakhstan and Central Asia, unified by shared technology standards (Java, Oracle) and cross-product integration capabilities (1C, SAP, Active Directory, Sigex).

Differentiator

Problem solved

Functional benefit

Brands

• UCO CRM: Professional CRM platform for end-to-end sales force and service automation, customer relationship management, sales pipeline control with 25-30% conversion increase claim.
• UCO Talent Suite
• UCO BI
• UCO SuperApp
• UCO PPE Management
• UCO HSE
• UCO Work Permits
• UCO AI
• UCO Med Assistance

Products and services

• UCO CRM Professional CRM platform for end-to-end sales force and service automation for large enterprises. Centralizes client database, improves pipeline conversions, and monitors agent productivity with 360° customer profiles, Kanban deal management, omnichannel communications (IP telephony, email, WhatsApp), and automated sales analytics and KPI dashboards. Reported outcome: 25-30% increase in sales conversion.
• UCO Talent Suite Next-generation intelligent HRM platform for enterprise HR departments combining ATS recruitment automation, onboarding, HR electronic document management (KЭDO), KPI/OKR/360° performance evaluation, talent pool management, SCORM-compliant LMS, and electronic document signing via Egov Mobile. Reported outcome: 15-20% reduction in staff turnover.
• UCO SuperApp Corporate employee SuperApp for large employers, implemented as a Progressive Web App, providing mobile-first access to HR self-services, digital pay slips, transport booking with Yandex/Google Maps routing, dining/cafeteria pre-ordering, and HR self-service with legally binding Sigex EDS document signing. Reported outcome: saves up to 10-15 HR desk hours per employee per month.
• UCO PPE Management Personal Protective Equipment management system for industrial enterprises using RFID and QR code technologies to automate issuance, return, laundry, and disposal lifecycles. Includes demand planning, compliance enforcement, stock control, RFID/UHF tag integration, smart locker automation, automated compliance checks, ACS gate integration, and mobile notifications. Reported outcome: 15-25% reduction in PPE procurement budget.
• UCO HSE Comprehensive occupational safety, health, and environmental compliance software for industrial enterprises, aligned with the Vision Zero concept. Combines mobile-first behavioral safety audits (BBS), proactive risk assessment matrices, compliance checklists, and automated incident investigation with LTIFR/FIFR metrics. Reported outcome: 50%+ reduction in LTIFR/FIFR accident rates.
• UCO Work Permits Digital workflow system for industrial enterprises to coordinate and sign hazardous work permits with Sigex EDS support. Automates permit creation, approval, credential checks, and safety measure coordination for hot work, excavation, working at heights, and confined spaces; validates participant qualifications, medical checks (via ESMO pre-shift medical terminals), and certifications before permit issuance. Reported outcome: 3x faster permit approvals.
• UCO AI Secure on-premise corporate AI chat assistant for large enterprises, based on local Large Language Models (Gemma 3, Qwen-2.5-32B, Llama) deployed 100% on-premise on GPU servers using the vLLM engine. Includes Document Agent (Vector RAG) for internal document search and Database Agent (SQL RAG) for text-to-SQL report generation across ERP, 1C, CRM and SAP databases. Reported outcome: 90% time savings on finding regulation clauses; answers in 15 seconds.
• UCO BI Business intelligence platform for large enterprises that processes corporate data and visualizes it as interactive executive dashboards. Consolidates data from 1C, ERP, CRM, PostgreSQL, Oracle, MSSQL, and external web APIs into a unified data model with nightly DWH replication. Features interactive drill-down, trend forecasting, anomaly detection, and automated report distribution via email and Telegram.
• UCO Med Assistance Specialized medical assistance system for health insurance companies and medical assistance call centers. Automates the full lifecycle from insurance program management and patient call routing to automated hospital invoice audits. Includes dispatcher workspace, insurance program constructor with flexible tariffs and limits, automated billing audit, and integration with Kazakh medical information systems (Damumed, MedElement, SmartMedicine). Reported outcome: 40% reduction in claim processing time.
• Custom Development High-performance bespoke enterprise software engineering service for large organizations with unique business requirements, using Java, Oracle, Spring Boot, Spring Cloud, Hibernate, Docker, and Kubernetes. Includes microservices architecture, DevOps, and complex system integration (1C, SAP, ERP, CRM, ACS, medical terminals) via REST API, SOAP, RabbitMQ, or Apache Kafka. Full intellectual property and source code ownership is transferred to the client upon project milestone sign-off, with standard 12-month warranty support and L2/L3 SLA options.
• AI Audit Fixed-fee AI readiness and automation opportunity assessment consulting service for enterprise companies. In 2-3 weeks, identifies business processes with maximum automation potential, develops a step-by-step AI Roadmap, and calculates ROI. Deliverables include process map for AI, integration architecture, LLM and GPU specifications, financial ROI model, security regulations, calendar roadmap, and a Quick-Win Pilot prototype. Starting from 2.5 million KZT; exact cost fixed after a 15-minute express interview.

Quantifiable outcome

• CRM increases sales conversion by 25-30%
• +7 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability9 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core.

• Astana Hub (Международный технопарк IT-стартапов)coreTechnology or Integration · 1 January 2023Since 2023, UCO LLP is an official participant of the Astana Hub International Technopark of IT Startups, which opens access to broad technological partnerships and provides a platform for collaboration within the Kazakhstan IT startup ecosystem.
• Sigex (ЭЦП service provider)coreTechnology or IntegrationUCO Work Permits integrates with Sigex service for legally binding electronic digital signatures using NCA (National Certification Authority of Kazakhstan) EDS keys. Permits signed via Sigex are fully equivalent to paper documents under Kazakhstan law on electronic documents.
• NCALayer / NCA RK (Национальный удостоверяющий центр)coreTechnology or IntegrationUCO Talent Suite and other products are integrated with NCALayer services for secure electronic signature of official documents, individual development plans, and orders. Both individual and corporate signatures are supported with real-time certificate revocation status checks.
• Egov Mobile (Казахстанский портал электронного правительства)coreTechnology or IntegrationUCO Talent Suite supports electronic document signing via Egov Mobile, enabling employees to sign applications, orders, addendums, and other HR documents directly within the platform.
• 1C (ZUP, ERP, Enterprise)coreTechnology or IntegrationUCO products include bidirectional synchronization with 1C systems: 1C:ЗУП (HR and payroll), 1C:ERP, and 1C:Enterprise. Integrations cover employee data, client statuses, invoices, and accounting items.
• SAP (SAP HR, SAP ERP)coreTechnology or IntegrationUCO integrates with SAP HR and SAP ERP systems for enterprise data synchronization. Two-way integration with SAP HR is part of standard delivery packages for ERP and accounting synchronization.
• Active Directory / LDAPcoreTechnology or IntegrationUCO supports Single Sign-On (SSO) and employee credential management via Active Directory / LDAP integration across its product suite.
• KeycloakcoreTechnology or IntegrationUCO supports Single Sign-On technologies including Keycloak integration for employee authentication across its platforms.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Microsoft (Dynamics 365): Global enterprise platform vendor with Dynamics CRM/ERP and increasingly aggressive enterprise AI (Copilot) roadmap. UCO competes with Dynamics for CRM and HRM budgets and with Microsoft Azure OpenAI for on-prem alternative AI deployments.
• Oracle: Global enterprise database and applications incumbent heavily deployed in Kazakhstan banks and telecoms. UCO's stack is anchored on Oracle DB and Java, making Oracle both a partner (underlying tech) and a potential substitute for UCO's custom enterprise application builds.
• Salesforce: Global CRM category leader with growing enterprise AI capabilities (Einstein, Data Cloud). Sets the upper-bound benchmark for enterprise CRM deployments that UCO CRM must displace in Kazakhstan banking and industrial accounts.
• 1C Company: Russian-headquartered enterprise software publisher dominant across CIS for ERP, HRM, and accounting (1C:ERP, 1C:ZUP, 1C:Bitrix). UCO's products integrate bidirectionally with 1C, positioning 1C as the dominant incumbent that UCO extends and customizes for Kazakhstan's regulated enterprise workflows.
• SAP: Global ERP/HR/CRM incumbent whose SAP HR and SAP ERP systems anchor Kazakhstan enterprise back offices. UCO integrates with SAP rather than replacing it, but SAP's expansion of localized CRM/HR capabilities could directly threaten UCO's Talent Suite and CRM modules.

Regional players

• Jet Infosystems: Russian systems integrator and enterprise software developer active across CIS including Kazakhstan. Closely comparable to UCO's custom development and integration practice serving large banks, industrial, and telecom clients in the same geographies.
• Softline (Kazakhstan): Russia/CIS-headquartered IT solutions integrator with a strong Kazakhstan presence delivering licensing, cloud, and enterprise software services. Comparable as a regional competitor for the same enterprise IT budgets, though Softline focuses more on resale/integration while UCO sells its own IP.

Direct peers

• Creatio (Terrasoft): Global low-code BPM/CRM platform with strong CIS presence (historically Terrasoft). Closely comparable to UCO's process automation and CRM modules — both compete for mid-market and enterprise process automation budgets and share similar BPM/workflow DNA.
• ELMA: Russian BPM/iBPMS vendor providing process automation, workflow, and low-code platforms to enterprise clients across CIS. Highly comparable to UCO's workflow modules (Work Permits, HSE, PPE) on the BPM/iBPMS axis.
• Bitrix24 (1C-Bitrix): Widely adopted CRM and collaboration platform across CIS markets with strong local-language UI. Competes most directly with UCO CRM and UCO SuperApp for the same enterprise sales automation and employee self-service budgets.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ucokz

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UCO