Tyneside and Northumberland Mind

What Tyneside and Northumberland Mind does

Tyneside and Northumberland Mind is a registered charity (Charity Number 1140856; Company Number 07552434) founded in 1981 and headquartered in Newcastle upon Tyne, delivering community-based mental health support across Tyneside, Northumberland, Gateshead, North Tyneside, South Tyneside and into North Cumbria. Its service portfolio comprises 11+ programmes including brief and trauma-informed counselling (Gateshead Counselling, Alternative to Crisis, Thrive after Tackling Trauma), peer-led Safe Space support groups, a 7-day Support Line, the ReVOC service for victims of violent crime (commissioned by the Northumbria Police and Crime Commissioner), the Northumberland Bereavement and Family Support programmes, the Solace Project for refugees and asylum seekers, and Mental Health First Aid training delivered in partnership with MHFA England. The organisation employs 60+ staff across Senior Leadership, Counselling and Therapeutic Services, Wellbeing Support, Fundraising and Operational teams, and operates a Lived Experience Group in which 63% of staff, sessional workers and trustees report personal experience of mental ill health.

The charity is affiliated with the national Mind federation and was awarded the Mind Quality Mark in May 2025. Its technology footprint is intentionally modest — Microsoft Forms for referrals, online training delivery, and a third-party-built website — with no proprietary platform, AI components or disclosed data assets. Revenue is generated across six streams: individual donations (JustGiving, text giving, bank transfer), community fundraising events (Great North Run, Muddy Obstacle Challenge, Mind on the Wall, North East Skinny Dip), commissioned public-sector contracts (NHS North East and North Cumbria; Northumbria Police and Crime Commissioner), paid training and education to employers and schools, corporate partnerships, and passive income via EasyFundraising and Northumberland Lottery. Core beneficiary services are free at point of use; training courses and event tickets are priced. All funds are raised and spent locally within the Tyneside and Northumberland region.

Name

Tyneside and Northumberland Mind

Legal name

Tyneside and Northumberland Mind

Website

https://tynesidemind.org.uk

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

11–50 employees

Short description

Tyneside and Northumberland Mind is a UK mental health charity founded in 1981 that delivers free counselling, trauma, bereavement, victims-of-crime, refugee and asylum-seeker support, and a 7-day Support Line across Tyneside, Northumberland, Gateshead and North Cumbria, complemented by paid Mental Health First Aid training.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Child and Youth Services (62411)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro industry

PRIMARYEDALAFAB

Mental Health Counseling & Psychotherapy Services

Education/Student Services & Campus Operations/Student Health, Counseling & Wellness Services

SECONDARYEDAAAHAD

Mindfulness, Meditation & Stress Management Education

Education/Adult & Continuing Education/Health, Wellness & Lifestyle Education (Nutrition, Fitness, Mindfulness)

SECONDARYHSADAJAI

Trauma-Informed Mindfulness & Somatic Mind-Body Practices

Home & Personal Services/Fitness, Wellness & Personal Training/Meditation, Mindfulness & Breathwork

SECONDARYHSADAGAG

Mind-Body Wellness Coaching (Holistic/Integrative)

Home & Personal Services/Fitness, Wellness & Personal Training/Health Coaching & Lifestyle Wellness

Keywords

• Mental health support
• Counselling services
• Community wellbeing
• Mental health training
• Bereavement support

Headquarters

HQ city

Newcastle Upon Tyne

HQ country

United Kingdom

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Infrastructure

Revenue model

1. Charitable Donations: Individual donations received through JustGiving platform, bank transfers, cheques, and text giving. Donors can make one-off or recurring monthly donations.
2. Fundraising Events: Revenue generated through community fundraising events including Great North Run, Muddy Obstacle Challenge, Mind on the Wall charity walk, North East Skinny Dip, and challenge events. Supporters raise money through sponsorship and event participation.
3. Commissioned Services: Services are commissioned by NHS North East and North Cumbria (Thrive after Tackling Trauma Service), Northumbria Police and Crime Commissioner (ReVOC services), and other public sector bodies for specific mental health support programs.
4. Training and Education Services: Mental health training courses sold to employers, schools, community groups, and businesses. Includes Mental Health First Aid certification, manager training, suicide awareness, and wellbeing workshops. All profits support the vital work done within communities.
5. Corporate Partnerships: Partnerships with businesses for fundraising support, charity partnerships, and workplace mental health training. Companies can engage as charity partners or grant funders.
6. EasyFundraising and Shopping Donations: Percentage of online shopping purchases donated through EasyFundraising platform when customers select Tyneside and Northumberland Mind as their charity. Also includes Northumberland Lottery partnerships.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Tyneside and Northumberland Mind is a registered mental health charity providing community-based counselling, therapy, trauma services, bereavement support, victim-of-crime support, refugee/asylum-seeker mental health support, and peer-led support groups across Tyneside, Gateshead, and Northumberland. It also sells Mental Health First Aid training and workplace wellbeing education to employers, schools, and community organisations. The charity is affiliated with national Mind and operates a 7-day Support Line, with all beneficiary services offered free at the point of use.

Product overview

Tyneside and Northumberland Mind is a mental health charity offering a comprehensive portfolio of community-based support services across the Tyneside and Northumberland region. The organization provides a unified service offering centered on accessible mental health support, encompassing counselling and therapy services (including Gateshead Counselling and Alternative to Crisis Counselling), community-based support groups (Safe Space Support Groups), specialized trauma services (Thrive after Tackling Trauma Service for children and young people), and dedicated programmes for specific populations (The Solace Project for refugees/asylum seekers, Northumberland Family Support Programme, Northumberland Bereavement Service, and ReVOC for victims of crime). Additional services include the 7-day Support Line, the Wellbeing Tech & Me digital confidence course, and professional Mental Health First Aid training and education programmes. All services utilize a Recovery model approach focused on individual wellbeing and person-centered planning.

Differentiator

Problem solved

Functional benefit

Products and services

• Gateshead Counselling Brief counselling service for individuals over 16 registered with a GP in Gateshead, offering up to 15 sessions of professional therapy to help understand feelings and behaviour.
• Wellbeing and Resilience Accessible mental health support services across Tyneside and Northumberland including counselling, peer-led support groups, and family support, organised by geographic area.
• Safe Space Support Groups Supportive meet-up spaces across Tyneside and Northumberland offering conversation, workshops, and activities to help manage mental health, with locations in Gateshead, Newcastle, North Tyneside, and Northumberland.
• Thrive after Tackling Trauma Service (TATT) Trauma-informed counselling service for children and young people aged 6-24 affected by suicide and traumatic death, offering 6-8 sessions of compassionate support across the North East and North Cumbria region.
• Wellbeing, Tech & Me Course A 6-week in-person digital confidence programme helping individuals aged 16+ build confidence using devices, stay safe online, spot scams, and use helpful apps for mental health support.
• Support Line 7-day-a-week telephone support line for individuals aged 16+ in Newcastle, Gateshead, or Northumberland, available Weekdays 2pm-10pm and Weekends 12pm-8pm on 0330 174 3174.
• ReVOC - Northumbria Resilience for Victims of Crime Specialised service for victims of violent crime and their families across Northumbria, providing mental health support and advocacy services regardless of whether the crime was reported.
• Northumberland Family Support Programme Dedicated service supporting families in North Northumberland where mental health needs impact the household, working with all family members to build coping strategies and happier homes.
• Northumberland Bereavement Service Compassionate support service for those aged 18+ in Northumberland affected by recent bereavement through suicide, murder, or tragic accident, offering 6 sessions of support followed by bereavement counselling.
• The Solace Project Mental health support service for refugees and asylum seekers in Newcastle and Gateshead, offering drop-in meet-ups, group sessions, and 1:1 mental health guidance in partnership with St Vincent De Paul and Rainbow Home.
• Alternative to Crisis (ACT) Counselling Service Combined, tailored therapy approach supporting individuals near crisis due to mental health, including post-crisis stability support, offering up to 15 sessions depending on need.
• Mental Health Training & Education Training programmes including Mental Health First Aid (MHFA) certified courses, awareness workshops, emotional resilience training, and workplace mental health education for employers, schools, and community groups.

Quantifiable outcome

• Supporting Families Programme empowered 150 people in the past year
• +4 more outcomes

Named customers9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• Northumbria Police and Crime CommissionercoreStrategic or Co-development PartnerReVOC (Resilience for Victims of Crime) services delivered in partnership with Northumbria Police and Crime Commissioner. The service supports victims of crime across Northumbria with Violence Against the Person Service and Mental Health Service. Partnership provides commissioned funding for mental health support to crime victims.
• NHS North East and North CumbriacoreStrategic or Co-development PartnerThrive after Tackling Trauma (TATT) Service commissioned by NHS North East and North Cumbria. Provides trauma support for children and young people aged 6-24 years affected by suicide and traumatic death across the North East and North Cumbria region.
• Rainbow HomecoreStrategic or Co-development PartnerPartnership with Rainbow Home for the Solace Project providing mental health support to LGBTQIA+ asylum seekers who have fled persecution. Co-facilitates safe spaces and wellbeing groups using curated art exercises. Collaboration began with co-facilitating sessions for LGBTQIA+ asylum seekers.
• St Vincent De Paul SocietycoreStrategic or Co-development PartnerPartnership with St Vincent De Paul Society for the Solace Project. Their central Newcastle space hosts drop-in meet-ups for asylum seekers and refugees. St Vincent De Paul provides community centre facilities and practical support including food, communal space, and safe area to connect.
• Ultra EventsminorGTM or Marketing PartnerUltra Events provides Fight for a Cause fundraising opportunities including boxing, MMA, and comedy events. Participants receive 8 weeks of free professional training and fundraise for Tyneside and Northumberland Mind. Ultra Events has facilitated over £36 million in fundraising since 2014.
• EasyFundraisingminorGTM or Marketing PartnerEasyFundraising platform allows over 7,000 brands to donate part of customer spending to Tyneside and Northumberland Mind. This is a free service that generates donations without cost to the donor.
• Northumberland LotteryminorGTM or Marketing PartnerPartnership with Northumberland Lottery allowing players to support Tyneside and Northumberland Mind while having chance to win £25,000.
• Escape Family SupportminorStrategic or Co-development PartnerPartnership with Escape Family Support for Safe Space Northumberland groups. Escapes Family Support co-hosts sessions as part of the 4th Thursday of the month meetings in Alnwick.
• Citizens Advice BureauminorStrategic or Co-development PartnerOn-site Citizens Advice Bureau team at St Vincent De Paul provides practical support including concerns regarding asylum claims during Solace Project sessions.
• Justice for Peace ProjectminorStrategic or Co-development PartnerJustice for Peace Project provides food parcels and clothing support on-site during Solace Project activities.
• MHFA EnglandcoreStrategic or Co-development PartnerMental Health First Aid training delivered in partnership with MHFA England by accredited trainers. Certified courses include Mental Health First Aid, Mental Health First Aid Refresher, Mental Health Aware, and Mental Health Champion training.
• Mind (National Charity)coreStrategic or Co-development PartnerAffiliated to national Mind charity. Shares learning, knowledge and best practice with local Minds throughout the country and national Mind. Tyneside and Northumberland Mind aims to inspire growth and development that will benefit everyone's mental wellbeing.
• Redwood Yoga & Fitness StudiominorGTM or Marketing PartnerLocal Mind Resource Corner at Redwood Yoga & Fitness Studio in Ponteland provides mental health information for guests and people passing through. Studio owner Diane is a charity partner.
• Sunderland MindminorChannel Partner/ Reseller/ DistributorReferral partnership for Sunderland area residents. If individuals reach out for mental health support unrelated to hate crime or violence and live within Sunderland area, Tyneside and Northumberland Mind provides referral to Sunderland Mind.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Mind (National Federation): National UK mental health charity and federation of local Minds of which Tyneside and Northumberland Mind is an affiliate. Directly comparable in mission, service portfolio (counselling, information, training) and Mind Quality Mark framework, but operates nationally at far greater scale.
• Mental Health Foundation: UK charity focused on mental health research, prevention and public education. Comparable in mission around mental wellbeing and education, but oriented upstream (research, awareness campaigns) rather than direct service delivery.

Direct peers

• YoungMinds: UK charity focused on children and young people's mental health. Directly comparable to Tyneside and Northumberland Mind's Thrive after Tackling Trauma Service, which delivers trauma-informed counselling for under-25s affected by suicide and traumatic death.
• Together for Mental Wellbeing: UK charity providing community-based mental health support, advocacy and recovery-focused services. Comparable service model (person-centred, community-delivered mental health support) and similar reliance on commissioned public-sector contracts.
• Rethink Mental Illness: Major UK mental health charity operating advice lines, support groups, local services and policy work. Closely comparable in providing community-based mental health services, group support and direct-to-consumer helpline access, though at national scale.
• Anxiety UK: UK charity providing support services for people living with anxiety, stress and anxiety-based depression. Comparable in providing counselling, peer support and a helpline, with a charity-funded operating model.
• Samaritans: National UK charity providing a 24/7 listening service for people in distress. Closely comparable to the Tyneside and Northumberland Mind Support Line offering, with similar charity status, volunteer-led model and crisis-support mission.
• CALM (Campaign Against Living Miserably): UK charity dedicated to preventing suicide, with a helpline, webchat and workplace training. Closely comparable mission overlap with Tyneside and Northumberland Mind's ReVOC trauma and suicide bereavement services.
• Sunderland Mind: Neighbouring local Mind affiliate covering the Sunderland area. Tyneside and Northumberland Mind explicitly refers Sunderland residents to Sunderland Mind, confirming direct peer status as a sister local-Mind provider of community mental health services.

Emerging players

• Kooth: Digital mental health platform commissioned by the NHS for children and young people. Directly comparable to TATT and youth mental health services, but operating a digital-first model that competes for the same NHS commissioning pound.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/TynesideMind
• Facebookfacebook.com/tynesideandnorthumberlandmind
• Instagraminstagram.com/tynesidenorthumberlandmind
• LinkedInlinkedin.com/company/tyneside-mind

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tyneside and Northumberland Mind