What Comune di Ostuni does

Comune di Ostuni is the municipal government of Ostuni, a city of approximately 31,000 inhabitants in the Province of Brindisi, Apulia, Italy. Ostuni, known as 'La Città Bianca' (The White City) for its whitewashed historic architecture, is a coastal tourism destination on the Adriatic with a 13km coastline. The municipality has been under Amministrazione Commissariale (Extraordinary Commissioner Administration) since 2024, with a Commissario Straordinario exercising governing powers after dissolution of the elected council.

The municipality delivers public services via a digital ecosystem of approximately 87 distinct services built on interoperable national platforms: Portale dei Servizi Online (SPID/CIE-authenticated self-service portal), SUAP via impresainungiorno.gov.it for business permits, SUET via Halleyweb for building permits and urban planning, PagoPA for electronic payments, ANPR for civil registry, DMS Puglia for tourism/rental compliance, and inPA for public employment. Service domains include waste management (operated by contractor Bianco Igiene, including 1,500 regulated parking spaces across 13 summer coastal areas), civil documentation (CIE issuance at €22.21 first issue, €27.37 replacement), school transport (€110 first child, €55 subsequent), social services via the CIISAF consortium, local policing, and cultural/event programming (Arena Bianca / Foro Boario venue).

Municipal funding flows principally through mandatory local taxes—TARI (€9,543,404 PEF for 2026 covering the full waste service cost), IMU property tax, Imposta di Soggiorno tourist tax (~€500,000, partially allocated to a TARI cross-subsidy), CUP public-space fees, administrative fees, and traffic fines—combined with national/regional transfers and PNRR program funding. The 62-employee operation also relies on inter-municipal consortia (CIISAF), outsourced service contracts, and partnerships with AGER Puglia (waste regulator), Regione Puglia (policy and PNRR), Azienda USL Brindisi (health services), Prefettura di Brindisi (civil protection/elections), and Agenzia delle Entrate-Riscossione (tax collection, 'rottamazione quinquies'). Ostuni has held the Bandiera Blu (Blue Flag) certification for 32 iterations, Spighe Verdi 2026, and FIAB Comune Ciclabile for eight consecutive years, alongside Bandiera Verde 2025, indicating sustained environmental and family-friendly certification.

Name

Comune di Ostuni

Legal name

Comune di Ostuni

Website

https://comune.ostuni.br.it

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Comune di Ostuni is the municipal government of Ostuni, Italy (pop. ~31,000), delivering ~87 digital public services—waste, civil registry, education, social services, urban planning, and tourism—funded by local taxes and state transfers, currently under commissioner administration.

Ownership category

akta.pro rank

Product category

Municipal Public Administration

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (9211), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Local Education Authorities & Municipal Education Offices (EDADABAD), Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Government & Municipal Event Venues (THAHAAAE)

Keywords

• Municipal public services
• Civil documentation services
• Waste management services
• Urban planning permits
• Local tax administration

Headquarters

HQ city

Ostuni

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. TARI - Tassa sui Rifiuti: Waste collection tax with total cost of €9,543,404 for 2026, covering collection, street cleaning, coastal cleaning, waste treatment and disposal services.
2. Imposta di Soggiorno: Tourist tax on overnight stays, with approximately €500,000 of proceeds allocated to subsidize TARI costs, recognizing that tourists contribute to waste generation.
3. IMU - Imposta Municipale Propria: Municipal property tax on real estate.
4. CUP - Canone Unico Patrimoniale: Single municipal fee for public space occupation including parking, street vending permits, and passo carrabile (driveway) authorizations.
5. Administrative Fees and Fines: Revenue from administrative services including document certification fees (€16 stamp duty), administrative fees (€50 for file access, €30 for driveway permits), and traffic violations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Comune di Ostuni is the municipal government of Ostuni, Italy, delivering public administration services to approximately 31,000 residents, local businesses, and tourists. Its core offerings include civil documentation (CIE electronic identity, ANPR residency), waste collection and street cleaning, school transport and meals, social welfare services, urban planning permits (SUET), business licensing (SUAP), cultural events at Arena Bianca, and tourism management. Services are delivered through physical municipal offices, a digital online portal, and integration with national e-government platforms (PagoPA, SPID/CIE, ANPR).

Product overview

Comune di Ostuni operates a comprehensive digital municipal service ecosystem comprising 87 distinct services organized across multiple integrated platforms. The core infrastructure includes the Portale dei Servizi Online (personal area portal) for citizen access, the SUAP (Sportello Unico Attività Produttive) via Impresainungiorno.gov.it for business permits, and the SUET (Sportello Unico Edilizia Telematico) via Halleyweb for building permits. Supporting services include the Albo Pretorio Digitale for legal notices, Amministrazione Trasparente for transparency requirements, and PagoPA integration for electronic payments. School services (transport, canteen, inclusion) operate through the RetedelSociale platform, while tourism and short-term rentals are managed via DMS Puglia. The CIE (Carta d'Identità Elettronica) system provides electronic identity services with SPID integration. The Arena Bianca venue hosts cultural events and concerts. This is a platform-based architecture with specialized portals for different service domains rather than a single unified product.

Differentiator

Problem solved

Functional benefit

Products and services

• Portale dei Servizi Online (Area Personale) Digital portal providing citizens access to online municipal services, document requests, and personal administrative area. Requires SPID or CIE authentication. Targeted at residents of Ostuni.
• SUAP - Sportello Unico Attività Produttive Single window service for business activities, commercial permits, and productive enterprise administrative procedures. Integrated with Impresainungiorno.gov.it platform. Targeted at local businesses and commercial operators.
• SUET - Sportello Unico Edilizia Telematico Electronic single window for building permits, urban planning procedures, and construction-related administrative services. Managed via Halleyweb platform. Targeted at property owners, developers, and construction professionals.
• Albo Pretorio Digitale Digital official bulletin board for public announcements, legal notices, and administrative documents as required by Italian law. Targeted at residents, businesses, and legal professionals.
• Amministrazione Trasparente Transparency portal publishing administrative documents, budgets, contracts, competitions, and public procurement notices in compliance with Italian transparency law. Targeted at citizens, journalists, and oversight bodies.
• Servizio Igiene Urbana (Raccolta Rifiuti) Municipal waste collection service including porta a porta collection, street sweeping, beach cleaning, and management of communal waste centers. Total TARI cost for 2026 is €9,543,404. Targeted at all residents and businesses of Ostuni.
• PagoPA - Pagamenti Elettronici Electronic payment system integrated with the national PagoPA platform for TARI, municipal taxes, fees, and other public service payments. Targeted at residents and businesses.
• Servizi Scolastici (School Services) School services including school transport (€110 for first child, €55 for subsequent children), canteen meals, educational inclusion for students with disabilities, and recreational activities. Managed via RetedelSociale platform. Targeted at families with school-age children from nursery to secondary school.
• Arena Bianca - Foro Boario Event venue for concerts, cultural events, and public entertainment. Hosts major summer events including the Estate Ostuni program. Targeted at residents and tourists.
• CIE - Carta d'Identità Elettronica Electronic identity card service for citizens. Includes digital identity features (PIN/PUK), fingerprint collection, and SPID integration for online authentication. First issuance €22.21, replacement €27.37. Targeted at all residents.
• ANPR - Anagrafe Nazionale Popolazione Residente National population registry services including residency changes, demographic certificates, and AIRE registration for Italians abroad. Integrated with the national ANPR system. Targeted at residents and Italians abroad from Ostuni.
• Whistleblowing Digital platform for reporting illicit acts, corruption, and irregularities within the municipal administration. Targeted at employees, contractors, and citizens.
• WEBGis - Consultazione Territoriale Web-based geographic information system for territorial consultation, urban planning, and spatial data visualization. Targeted at urban planners, property professionals, and citizens.
• Turismo - DMS Puglia Tourism management system integrated with DMS Puglia for short-term rental registration (Cia/Scia), tourist accommodation communication, and hospitality regulations. Targeted at tourism operators, accommodation providers, and tourists.

Quantifiable outcome

• TARI cost for 2026 amounts to €9,543,404 covering comprehensive waste management services
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Partnerships

Six partnerships are on record, tiered core.

• AGER PugliacoreStrategic or Co-development PartnerAGER Puglia (Gestore dei Rifiuti) validates the Piano Economico Finanziario (PEF) for waste management services. AGER regulates waste treatment plant costs and coordinates regional waste management, with total costs of €2,408,720 for 2026 disposal services.
• CIISAF (Consorzio per l'Integrazione e l'Inclusione Sociale)coreStrategic or Co-development PartnerCIISAF manages social integration and inclusion services for the Ambito territorial of Fasano, covering Ostuni, Fasano, and Cisternino. Operates school integration services, social welfare programs, and coordinates with third sector organizations.
• Regione PugliacoreStrategic or Co-development PartnerRegional government of Puglia providing policy framework, funding for PNRR projects, and coordination for municipal services including tourism, environment, and infrastructure.
• Azienda USL BrindisicoreStrategic or Co-development PartnerLocal health authority providing medical certifications, disability assessments, and health services coordination for municipal residents.
• Agenzia delle entrate-Riscossione (ADER)coreChannel Partner/ Reseller/ DistributorNational tax collection agency handling debt recovery and definizione agevolata (tax relief programs) including rottamazione quinquies for municipal receivables.
• Prefettura di BrindisicoreStrategic or Co-development PartnerProvincial government office coordinating municipal elections, civil protection, and disability rights advocacy through permanent technical tables.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Comune di Lecce: Larger Puglian municipality and major cultural-tourism hub, providing a broad-incumbent benchmark for how a Puglian city of significantly greater scale operates municipal services, tourism infrastructure, and digital government platforms within the same regional framework.
• Comune di Brindisi: Provincial capital and broader-incumbent public administration peer; operates the same municipal service categories as Ostuni at substantially larger scale, providing the upper-bound reference for administrative capacity and service breadth within the same province.

Direct peers

• Comune di Ceglie Messapica: Neighboring Brindisi-province commune with comparable population scale, agricultural-tourism mix, and similar municipal service obligations including waste management, school services, and civil documentation.
• Comune di Fasano: Neighboring municipality in the same Ambito BR2 and joint participant in the CIISAF social-inclusion consortium with Ostuni. Operates an almost identical municipal service stack (TARI, IMU, SUAP, CIE, school transport) over a comparable population base, making it the closest administrative peer.
• Comune di Locorotondo: Itria Valley tourist municipality in Puglia with similar rural-tourism economic model, comparable population, and identical municipal service stack under the same regional/national regulatory regime.
• Comune di Carovigno: Adjacent Brindisi-province municipality sharing Ostuni's coastal border, with similar tourism (coastal/borgo) profile and comparable TARI/IMU/tourist-tax service structure under the same provincial governance.
• Comune di Cisternino: Third member of the Ambito BR2 consortium alongside Ostuni and Fasano, delivering identical CIISAF social-inclusion and welfare services. A smaller Puglian commune with similar rural-tourism profile and same provincial (Brindisi) governance context.
• Comune di Monopoli: Nearby Puglian coastal municipality (~50k residents) with comparable tourism intensity, beach-management obligations, regulated summer parking operations, and municipal digital service portfolio. Shares many service-line characteristics with Ostuni.
• Comune di Alberobello: UNESCO-listed Puglian tourist destination of similar size to Ostuni, dependent on cultural heritage and tourism tax revenue. Operates the same suite of municipal services (TARI, IMU, tourist tax, SUAP, CIE) within the same regional regulatory framework.
• Comune di Polignano a Mare: Puglian coastal tourist municipality with comparable population scale, regulated summer beach-parking infrastructure, and tourism-tax dependency. Comparable service portfolio across waste, civil documentation, school transport, and SUAP.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/comune.ostuni
• LinkedInlinkedin.com/company/comune-di-ostuni
• Instagraminstagram.com/comunediostuni

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comune di Ostuni