Città di Monopoli

What Città di Monopoli does

Città di Monopoli is the municipal government (Comune di Monopoli) of the city of Monopoli in the Metropolitan City of Bari, Puglia, Italy. It serves approximately 40,183 registered voters as of 2026 and discharges statutory public administration functions including civil registry (Anagrafe, Stato Civile), identity document issuance (Carta d'Identità Elettronica at €21.95), electoral administration, AIRE services for Italians abroad, cemetery management, and local economic development programs such as the English-Friendly business certification delivered with Cambridge School.

The municipality's technology layer is built on the OpenCity Italia CMS (provided by OpenCity Labs) and integrates with mandatory national digital infrastructure: ANPR for online certificate issuance, PagoPA for standardized payments, SPID for digital identity activation, CePosto for appointment booking, and SUE GeoData / Impresainungiorno for construction and business permits. Live streaming of City Council sessions is delivered through Digital4Democracy's seduteonline platform (since 2025), with deferred coverage on Antenna Sud Extra (LCN 92). Service delivery is omnichannel across three physical sites (headquarters at Via Garibaldi 6, demographic offices at Via Munno, and the municipal cemetery on Viale Aldo Moro) and a portfolio of online portals.

Revenue is not commercially derived; the entity operates as a public administration funded by local taxation, state transfers, and ancillary service fees. The go-to-market is direct-to-citizen through physical offices, the municipal website (comune.monopoli.ba.it), and active social channels (Facebook, Instagram, YouTube). Leadership comprises elected officials (Sindaco Angelo Annese, Vicesindaco Alessandro Napoletano) and appointed department heads across Anagrafe, Elettorale, Stato Civile, Cemetery Services, and Institutional Communication.

Name

Città di Monopoli

Legal name

Comune di Monopoli

Website

https://comune.monopoli.ba.it

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Città di Monopoli is the municipal government of Monopoli in Puglia, Italy, delivering statutory civil registry, electoral, identity, and cemetery services to approximately 40,000 residents through in-person offices and national digital infrastructure (ANPR, PagoPA, SPID).

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921)

SIC

Services-Management Services (8741)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO), Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN)

Keywords

• Civil registry services
• Municipal administration
• Identity document issuance
• Electoral administration
• Public administration services

Headquarters

HQ city

Monopoli

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Municipal service fees and fiscal revenues: The municipality generates revenue through local taxation, service fees, and fiscal revenues. Fees are charged for various civil registry certificates, identity document issuance, cemetery concessions, and other administrative services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Città di Monopoli is the municipal government (Comune) of Monopoli, Italy, providing statutory administrative services to residents and businesses within its jurisdiction. Its core offerings include civil registry and identity document services (Anagrafe, Carta d'Identità Elettronica), civil status documentation (birth, marriage, death certificates, civil unions, DAT), electoral administration, cemetery and funeral authorizations, building and business permits (SUE, SUAP), tax and tourist tax services, and public communication. Services are delivered both in person at municipal offices and through digital portals integrated with national systems (ANPR, PagoPA, SPID).

Product overview

Città di Monopoli operates a comprehensive municipal service platform providing both traditional in-person administrative services and digital citizen services. The core service portfolio includes Anagrafe (registry and identity services), Stato Civile (civil status documentation), Elettorale (electoral administration), and URP (public relations). These are complemented by digital service modules including ANPR online certificates, PagoPA payment processing, SPID activation, appointment booking, tourism information, and specialized portals for construction permits (SUE), business permits (SUAP), tax consultation, and waste management transparency. The platform is built on OpenCity Italia infrastructure and integrates with national digital identity systems (SPID) and the ANPR national registry. The municipality serves approximately 40,183 registered voters and manages services for a coastal city in the Metropolitan City of Bari, Puglia.

Differentiator

Problem solved

Functional benefit

Products and services

• Anagrafe (Registry Services) Registry services for residents of Monopoli, including residency registration, electronic identity card issuance (Carta d'Identità Elettronica), certificate issuance, address changes, AIRE registration for Italians abroad, and demographic data management. Delivered in person at the Uffici Demografici and online via ANPR.
• Stato Civile (Civil Status Services) Civil status services including citizenship acquisition/loss, burial authorization, corpse transport, cremation authorization, marriage and civil union celebrations, separation and divorce agreements, birth/death/marriage certificates, and advance treatment directives (DAT). For residents and citizens requiring legal civil status documentation.
• Elettorale (Electoral Services) Electoral administration services including voter registration, electoral card issuance, electoral list management, and scrutator and polling station president registries. Manages all local, regional, national, and European electoral processes within the Municipality of Monopoli.
• URP - Ufficio Relazioni con il Pubblico (Public Relations Office) Public Relations Office serving as the primary citizen-facing contact point for municipal services, handling SPID activation, citizen inquiries, complaints, and service coordination across municipal departments.
• Ufficio Servizi Cimiteriali (Cemetery Services) Cemetery administration including burial concessions, exhumation, disinterment, translocation of remains, cemetery management, and votive lamp services at the Cimitero di Monopoli.
• Elections and Referendums Administration Management of electoral processes including constitutional referendums, regional elections, European elections, municipal elections, and political elections with real-time turnout reporting for the Municipality of Monopoli.
• SPID Activation Service Digital identity provisioning enabling citizens to obtain SPID credentials at the URP office for accessing national and local digital public services.
• PagoPA Payment Portal Online payment platform for municipal fees, taxes, certificates, and services via the PagoPA national payments system, accessible at pagamentipa.comune.monopoli.ba.it.
• ANPR Certificate Services Online certificate issuance through the Anagrafe Nazionale della Popolazione Residente (national registry platform), enabling citizens to download residency, family status, civil status, and citizenship certificates digitally.
• Prenotazione Appuntamenti (Appointment Booking) Appointment booking system for demographic services, financial services, SUAP, SUE, public works, environment, social services, and local police via the CePosto third-party platform.
• Monopoli Tourism Portal Official tourism information portal for Monopoli featuring attractions, events, beaches, accommodation, and visitor services.
• SUE Portal (Sportello Unico per l'Edilizia) Single window for construction and building permit management, enabling online submission of private construction applications via the Geo Data portal.
• SUAP Portal (Sportello Unico Attività Produttive) Single window for business activity permits enabling submission and management of commercial and production business applications through impresainungiorno.gov.it.
• Smart City Tax Services Portal

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Città Metropolitana di BaricoreOthersMonopoli is a municipality within the Città Metropolitana di Bari administrative area. The metropolitan city provides inter-institutional coordination and shared services.
• ANPR - Anagrafe Nazionale della Popolazione Residente (Ministry of the Interior)coreTechnology or IntegrationThe Italian Ministry of the Interior's national population registry enables residents to self-generate anagrafic certifications online. The municipality participates in this national digital infrastructure.
• PagoPA S.p.A.coreTechnology or IntegrationNational payments infrastructure (PagoPA) enabling citizens to make municipal payments digitally through the Comune di Monopoli payment portal (pagamentipa.comune.monopoli.ba.it).
• Cambridge SchoolminorStrategic or Co-development PartnerEducational partner collaborating with the municipal administration on the English-Friendly program, providing English language training (40 hours) for local economic operators. Cambridge School delivers the training curriculum; the municipality endorses participants and issues official English-Friendly badges.
• Antenna Sud Extra (LCN 92)minorGTM or Marketing PartnerRegional TV broadcaster airing deferred coverage of Monopoli City Council sessions on channel LCN 92, extending municipal communication reach.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Others

• PagoPA S.p.A. National payments infrastructure provider integrated with Monopoli's municipal payment portal. Ecosystem participant enabling the municipality's digital payment flows rather than a direct competitor.
• OpenCity Italia: The CMS and digital-platform vendor whose OpenCity Labs infrastructure powers comune.monopoli.ba.it. Ecosystem enabler rather than direct competitor; relevant for benchmarking the digital service layer.
• ANPR - Anagrafe Nazionale della Popolazione Residente: Ministry of the Interior national population registry on which Monopoli's online certificate services depend. Adjacent public-sector infrastructure enabling municipal service delivery.

Direct peers

• Comune di Trani: Coastal Puglia municipality of similar scale (~55K residents) offering an analogous portfolio of Anagrafe, Elettorale, Stato Civile, and cemetery services under the same national eGovernment framework.
• Comune di Polignano a Mare: Adjacent coastal Puglia municipality in the same Città Metropolitana di Bari, serving a similar tourism-resident population mix with overlapping civil registry and eGovernment service needs.
• Comune di Molfetta: Same-metropolitan-city Puglia municipality with overlapping resident profile and digital-service mandate; useful for comparing eGovernment maturity within the Bari metropolitan area.
• Comune di Ostuni: Mid-sized Puglia municipality (~30K residents) with comparable tourism-led economy and identical statutory civic-service obligations; commonly benchmarked alongside Monopoli in regional analyses.
• Comune di Fasano: Neighboring Puglia coastal municipality of similar size (~40K residents) with overlapping tourism economy, English-Friendly programs, and digital service portfolio via the same OpenCity Italia platform.

Broad incumbents

• Comune di Lecce: Larger Puglia provincial capital (~95K residents) operating a comparable municipal service portfolio but at materially greater scale, often viewed as a regional best-practice benchmark.
• Comune di Bari: The capital of Puglia and the metropolitan city that includes Monopoli. Comparable as the regional reference point for municipal service delivery, eGovernment platforms, and civic engagement at much larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCRjzDrcjXn5NT8Y7006VmZg
• Facebookfacebook.com/CittadiMonopoli
• Instagraminstagram.com/comunedimonopoli/?hl=it
• LinkedInlinkedin.com/company/citt%C3%A0-di-monopoli

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Città di Monopoli