Comfachoco

What Comfachoco does

Comfachocó is a private, non-profit family compensation fund (caja de compensación familiar) incorporated under Colombian Law 21 of 1982 and Law 789 of 2002, exclusively serving the department of Chocó from its headquarters in Quibdó. It is the sole such fund licensed to operate in Chocó, supervised by the Superintendencia del Subsidio Familiar and the Superintendencia Nacional de Salud. The organization provides a vertically integrated social services platform comprising health insurance (Comfachocó EPS), in-house healthcare delivery (Comfachocó IPS), formal and technical education (Institución Educativa and Instituto Técnico Comfachocó), a recreational/vacation center, early childhood development (Centro de Desarrollo Infantil "Nueva Generación de Paz"), employment placement, social credit, housing subsidies, and family monetary subsidies. Underlying technology includes the SISE platform for employment service registration, the SAT (Sistema de Afiliación Transaccional) for affiliation management, a 24-hour regional contact center branded "Comfachocó MÁS CERCA," and an internal FOSFEC subsidy processing system for unemployment benefits.

Comfachocó's revenue is generated almost entirely from mandatory 4% parafiscal employer payroll contributions (aportes parafiscales) collected from affiliated enterprises across Chocó's public, private, and solidarity economy sectors, supplemented by EPS health insurance premiums, educational tuition, recreational facility fees, and investment returns on reserves. Pricing across subsidiaries is tiered by affiliation category (A through D) with preferential rates for lower-income workers earning up to 4 SMLMV (Colombian monthly minimum wages). The go-to-market is hybrid: sales-led enterprise affiliation with employers plus direct-to-consumer service delivery through owned facilities, municipal offices, and community ferias. For 2024, Comfachocó reported operational revenue of approximately $336.54 billion COP (~$84M USD at prevailing exchange rates), up from $287.2 billion COP in 2023, with a 4% net surplus of $14.37 billion COP and a balance sheet of $153.48 billion COP in total assets and $98.37 billion COP in equity. It served 24,326 affiliated workers and 42,092 family members, reaching 474,428 inhabitants—approximately 78% of Chocó's total population—and processed an average of 156,351 monthly healthcare attendances through its IPS.

Name

Comfachoco

Legal name

Caja de Compensación Familiar del Chocó

Website

https://comfachoco.com.co

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Comfachocó is the sole Colombian family compensation fund serving the department of Chocó, delivering integrated health, education, recreation, and social subsidy services to 24,326 affiliated workers and 42,092 family members through six wholly-owned operating subsidiaries, funded primarily by mandatory 4% employer payroll contributions.

Ownership category

akta.pro rank

Product category

Family Compensation and Social Welfare Services

NAICS

Health and Welfare Funds (525120), Professional Employer Organizations (561330), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300)

akta.pro primary industry

Cash & Voucher Assistance (CVA) / Emergency Social Assistance (BPADADAI)

akta.pro secondary industry

Association & PEO Group Health Plans (AHP/PEO-Sponsored) (FSAIAFAH)

Keywords

• Family compensation fund
• Social welfare services
• Health insurance services
• Vocational training programs
• Community recreation services

Headquarters

HQ city

Quibdó

HQ country

Colombia

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Parafiscal Contributions (4% Payroll Tax): The primary revenue stream comes from mandatory 4% contributions on formal worker payrolls made by affiliated employers in the public, private, and solidarity economy sectors. These resources fund family subsidies, social programs, and administrative operations.
2. Healthcare EPS Premiums: Revenue from health insurance premiums for affiliated members under the contributory and subsidized regimes through Comfachocó EPS
3. Educational Services: Revenue from tuition and fees for the Instituto Técnico Comfachocó and Institución Educativa Comfachocó, including technical programs and formal education
4. Recreational Services: Revenue from Centro Recreacional accommodations (rooms, cabins, event spaces) and recreational programs
5. Investment Returns: Financial returns on reserves and technical reserves invested in banking instruments, including interest from reserve technical accounts for EPS operations

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

Comfachocó is a Colombian family compensation fund (caja de compensación familiar) that delivers mandatory social welfare services to formal-sector workers and their families in the Chocó department, funded by 4% employer payroll contributions. Its core offerings include family monetary subsidies (cuota monetaria), health insurance (EPS) and healthcare services (IPS), formal education from preschool through secondary level plus technical/vocational training, unemployment subsidies under FOSFEC, housing improvement subsidies, social credit, employment placement services, and recreational facilities including a vacation center and new eco-tourism cabins in Nuquí.

Product overview

Comfachocó is a family compensation fund (Caja de Compensación Familiar del Chocó) offering a comprehensive portfolio of social services to workers and families in Colombia's Chocó department. The organization operates as a multi-service platform combining healthcare (EPS, IPS), education (Instituto Técnico, Institución Educativa), financial assistance (subsidies, social credit, housing subsidies), employment services, tourism, recreation, and childcare. Core offerings include family subsidies, unemployment benefits, health insurance, and educational programs, supported by recreational facilities and social development initiatives. The entity is supervised by Supersubsidio and Supersalud, serving approximately 24,326 affiliated workers and their families.

Differentiator

Problem solved

Functional benefit

Brands

• FOSFEC (Fondo de Solidaridad de Fomento al Empleo y Protección al Cesante): Unemployment protection fund providing monetary transfers and social security coverage for unemployed workers who contributed to Comfachocó, governed by Law 1636 of 2013.
• Comfachocó MÁS CERCA

Products and services

• Comfachocó EPS Health insurance (Entidad Promotora de Salud) providing quality, timely, and humanized health coverage under Colombia's general social security system for affiliated workers and their families, with expanded provider network in Córdoba, Antioquia, and Valle del Cauca.
• Comfachocó IPS Institución Prestadora de Servicios de Salud offering primary and secondary level healthcare including general medicine, dentistry, emergencies, specialized consultations, therapies, laboratory, imaging, and hospitalization. Delivered 156,351 average monthly attendances in 2024.
• Instituto Técnico Comfachocó

Quantifiable outcome

• Served 474,428 Chocó inhabitants (78% of population) in 2024
• +4 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered notable, core regulatory, industry association, core funding, regional and extended network.

• CUSO InternacionalnotableStrategic or Co-development Partner · 26 November 2024Partnership for implementing gender equity and social inclusion programs. CUSO Internacional recognized Comfachocó for its work with indigenous communities during COVID-19, including translating health campaigns into native languages. The project benefited over 12,000 people through training and employment initiatives across Colombia.
• Superintendencia del Subsidio Familiar (SSF)core regulatoryOthersPrimary regulatory and supervisory body for family compensation funds in Colombia. Oversees compliance with Law 21 of 1982 and Law 789 of 2002. Conducted ordinary audit visit April 1-5, 2024 under Resolution 0189.
• Superintendencia Nacional de Saludcore regulatoryOthersNational health superintendency regulating Comfachocó EPS and IPS operations. Oversees healthcare quality, patient safety, and health insurance compliance.
• Asociación Colombiana de Cajas de Compensación Familiar (Asocajas)industry associationStrategic or Co-development PartnerNational association of family compensation funds providing industry coordination, best practices, and collective advocacy for the sector.
• Fondo de Solidaridad de Fomento al Empleo y Protección al Cesante (FOSFEC)core fundingStrategic or Co-development PartnerNational fund for unemployment protection managed by affiliated compensation funds. Provides financing for unemployment subsidies, training, and re-employment programs under Law 1636 of 2013. Comfachocó executed 45% of FOSFEC resources for economic benefits and 20% for training.
• Alcaldías y Gobernaciones de ChocóregionalStrategic or Co-development PartnerMunicipal and departmental governments of Chocó for coordinated social programs, infrastructure projects, and community development initiatives.
• Healthcare providers in Córdoba, Antioquia, and Valle del Caucaextended networkTechnology or IntegrationContracts with healthcare providers in neighboring departments to extend coverage for specialized services not available in Chocó, including medium and high complexity care.
• Secretaría de Educación Municipal y Departamental del Chocócore regulatoryOthersEducational authorities that approved Comfachocó's Instituto Técnico (Resolución 134 de 2008) and institutional education programs for Quibdó, Istmina (Resolución 2916), and Riosucio (Resolución 2917).

Scale indicators10 records

Recent moves12 records

Expansion highlights3 records

Regional players

• Cafaba (Caja de Compensación Familiar del Baudo): Note: Direct Chocó-region competitive cajas do not exist (Comfachocó holds the departmental monopoly), so this slot reflects an adjacent regional social-services peer; in practice the most relevant benchmark is another Colombian caja of similar scale operating under the same legal framework, such as Comfenalco Quindío.

Direct peers

• Comfama: Antioquia-based family compensation fund with an integrated offering of education, health, housing, recreation, and cultural programs. Highly comparable multi-vertical caja operating structure.
• Comfenalco Antioquia: Antioquia-region caja operating the full spectrum of subsidy, education, healthcare, recreation, and employment services under a similar regulatory framework as Comfachocó.
• Comfenalco Quindío: Smaller Colombian caja with a comparable regional service footprint including health, education, recreation, and employment services — relevant as a same-tier regional caja benchmark.
• Comfandi: Valle del Cauca family compensation fund offering comparable services including health, education, housing subsidies, recreation, and tourism. Same caja regulatory regime and similar service breadth.
• Colsubsidio: Bogotá-based caja with substantial parallel operations across EPS, IPS, education (Colegio Colsubsidio), recreation centers, and social credit — directly mirrors Comfachocó's vertically integrated service stack.
• Compensar: One of Colombia's largest Cajas de Compensación Familiar, serving Bogotá region with a comparable integrated portfolio of subsidies, health (EPS), education, recreation, and employment services. Closest functional peer in terms of multi-service caja model.
• Comfamiliar Atlántico: Atlántico-region caja operating an integrated portfolio of subsidies, health, education, and recreation under the same Colombian caja framework, providing a peer benchmark for regional service delivery.
• Cafam: Major Colombian caja based in Bogotá offering family subsidies, healthcare (EPS Sanitas partnership), education, recreation centers, and tourism — directly comparable operating model across all of Comfachocó's lines of business.

Others

• Asocajas: National industry association of Colombian family compensation funds in which Comfachocó is an active member. Acts as a sector coordination, advocacy, and best-practice body across the caja system.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cajachoco
• Facebookfacebook.com/comfachocooficial
• Instagraminstagram.com/comfachoco
• LinkedInlinkedin.com/company/comfachoco

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comfachoco