Lexmed

What Lexmed does

LexMEd Debt Management (Pty) Ltd (operating as Lexmed) is a South African debt recovery company founded in 2014 by C Brink and N Chamberlain, headquartered in Pretoria with a regional office in Cape Town. The company operates as one of 14 entities within the Corhold Investment Group and is registered with the Council for Debt Collectors (registration number 0036641-09) and is POPIA compliant. Lexmed runs an automation-led collection platform that executes debtor workflows 24/7/365, combining rules-based process automation (alerts, SMS, automated voice calls, letters) with click-to-dial call centre agents in Gauteng and the Western Cape. Its technology stack also includes a debtor tracing tool that locates individuals and businesses using only an ID number, cell number, or tax number, and a self-service client portal (DebtFlow) that supports bulk CSV intake, real-time progress tracking, and downloadable remittances.

Lexmed's commercial model is commission-based with a strict no-success-no-fee structure: clients pay a percentage commission only on the capital amount Lexmed actually recovers, plus VAT, while debtor-side fees are charged in accordance with Section 19(1)(b) of the Debt Collectors Act. It claims more than 1,500 active clients spanning the medical, education, and retail sectors (including selected SPAR stores), with stated capacity to handle debts from R50 upward. Go-to-market is sales-led through direct enterprise outreach and inbound call-centre sales, supplemented by an organic social presence on Facebook and LinkedIn. Operating geographies are limited to two South African provinces, with no disclosed revenue, funding rounds, or external institutional investors.

Name

Lexmed

Legal name

LexMEd Debt Management (Pty) Ltd

Website

https://lexmed.co.za

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Lexmed is a South African debt recovery firm serving 1,500+ clients across medical, education, and retail sectors via an automation-led, 24/7 collection platform on a no-success-no-fee commission model.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144)

SIC

Services-Help Supply Services (7363)

akta.pro industry

PRIMARYFSAKAJAM

Medical Debt Collection & Revenue Cycle Bad-Debt Recovery

Financial & Insurance/Lending & Consumer Finance/Debt Collection, Recovery & Servicing

SECONDARYFSABALAN

Collections & Recoveries Operations (Delinquency, Workout Support)

Financial & Insurance/Banking (Commerical, Retail & Consumer)/Banking Operations & Shared Services (Back Office, BPO/SSC)

Keywords

• Debt collection services
• Debt recovery solutions
• Debtor tracing services
• Commercial debt management
• Automated collections platform

Headquarters

HQ city

Pretoria

HQ country

South Africa

HQ region

Africa

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Commission on Recovered Debt: Lexmed charges a percentage commission calculated on the capital amount Lexmed was able to recover. VAT is calculated on the commission amount. No success means no fee is charged to the client.
2. Debtor Fees and Expenses: Fees and expenses as per Section 19(1)(b) of the Debt Collectors Act of 1998 read with Regulation 11 & Annexure B, charged to the debtor.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Lexmed provides commercial debt recovery and collection services to businesses on a no-success-no-fee basis, charging a percentage commission only on capital amounts successfully recovered. The company combines an AI-driven automated workflow platform with a 45+ agent call centre, debtor tracing capability, attorney-backed legal escalation, and a 24/7 client portal to recover outstanding debts for sectors including medical providers, educational institutions, and large enterprise clients.

Product overview

Lexmed is a debt collection and recovery company offering a unified platform combining AI-powered automation with human oversight. The core offering consists of debt recovery services with AI-driven process automation, debtor tracing solutions, and an online client portal. Services operate 24/7 with automated workflows that handle alerts, notifications, and follow-ups, while human agents handle data capture and payment negotiations. The company also provides legal escalation support and detailed performance reporting. Lexmed serves over 1,500 clients across medical and education sectors, handling debts from R50 to large-scale portfolios.

Differentiator

Problem solved

Functional benefit

Products and services

• Debt Recovery Services Core debt collection service using automated AI-powered workflows to recover outstanding debts on a no-success-no-fee basis. Includes click-to-dial call centre systems, attorney escalation support, and multiple debtor payment options including debit orders, EFT, EasyPay, SnapScan, and Paymate Secure. Served to business clients such as medical providers, educational institutions, and large enterprises.
• Debtor Tracing Solution Tracing service that locates debtors using limited information such as ID Number, Cell Number, or Tax Number. Verifies individuals and authenticates businesses within seconds through access to databases and tracking tools. Offered to business clients who hold debtor accounts with insufficient contact information.
• Debt Recovery Cycle Management Comprehensive collection cycle management including bulk file processing accepting CSV (Excel) or hard copy format, fast data imports, the ability to absorb and action large files in minutes, and recorded call quality assurance. Targeted at enterprise clients with large debt portfolios requiring efficient high-volume collection.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• Corhold Investment GroupcoreOthersLexmed is one of 14 companies within the Corhold Investment group. Corhold is the parent company that owns and oversees Lexmed's operations. Job applications are submitted to applications@corhold.co.za.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Credit Smart: South African debt management and counselling provider. Comparable because it shares the same domestic regulatory regime and consumer debt focus, though it leans more toward counselling than third-party creditor-side collection.

Direct peers

• eFive Collections: South African digital-first debt collections agency. Comparable because it leverages technology-enabled, multi-channel collections for South African creditors, overlapping directly with Lexmed's automated SMS/voice/call-center model.
• VeriCred Collections: South African credit management and collections services provider. Comparable because it serves creditor clients with debt recovery, tracing and account management under the same regulatory framework as Lexmed.
• Debt Rescue: One of the largest debt counselling and recovery firms in South Africa. Comparable because it operates a similar consumer debt recovery / counselling model for South African clients, sharing the same regulatory regime under the Council for Debt Collectors and National Credit Regulator.
• DebtBusters: South African debt management and review firm. Comparable as a domestic competitor offering consumer-facing debt solutions and creditor engagement, competing for the same debtors and client verticals.
• ClearDebt: South African debt management firm providing debt counselling and recovery. Comparable as a domestic counterpart operating under the same National Credit Act and Council for Debt Collectors framework.
• Account Resolution Services: South African collections agency offering debt recovery and debtor tracing services to enterprise clients. Comparable because it competes for the same outsourced collections mandate across similar creditor verticals.

Broad incumbents

• Intrum: European-based, publicly listed credit management and debt purchase giant. Comparable as a broad incumbent operating across the same collections-and-recovery category, demonstrating what scaled debt collection infrastructure can look like, although its geographic focus is Europe.
• EOS Group: International debt collection services group operating across multiple countries. Comparable as a broad incumbent in the same debt recovery category, offering B2B collection services with regulatory compliance as a core capability.

Others

• Corhold Investment Group (parent entities): Parent group of Lexmed and 13 other companies. Comparable as an ecosystem participant and potential cross-sell / shared-service channel that could be leveraged for client acquisition or operational synergies.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/lexmeddebt
• LinkedInlinkedin.com/company/lexmed

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lexmed