MØRE OG ROMSDAL 110-SENTRAL ÅLESUND KF

What MØRE OG ROMSDAL 110-SENTRAL ÅLESUND KF does

Møre og Romsdal 110-sentral Ålesund KF is a Norwegian inter-municipal enterprise (kommunalt foretak) that operates the 110 emergency dispatch center for fire and rescue services across the Møre og Romsdal county. The organization is owned and funded by 26 member municipalities, with Ålesund kommune serving as the administrative owner and housing the dispatch operation at Politihuset on Nedre Strandgate 50 in Ålesund, co-located with the police station. The 110-sentral coordinates dispatch for 79-80 fire stations and approximately 1,130 fire personnel serving a population of 265,500 residents.

The core service is 24/7 receipt of fire emergency calls (110 number) and automated fire and lift alarm signals routed from connected properties. Technical infrastructure includes integration with Advanced Mobile Location (AML) and Nasjonal Referansedatabase AS (NRDB) for caller geolocation under Norwegian electronic communications law (ekomloven § 2-6), encrypted mobile streaming to the dispatch center, live video from incident sites (with 30-day video and 90-day audio retention), and alarm transmission partnerships with AddSecure, Elotec, and Xsecure. The organization also operates Sikringsradio Havbruk, a security radio service for the aquaculture industry.

Revenue is derived from three streams: operating contributions from the 26 participating municipalities, annual subscription fees from businesses, housing cooperatives, and residential complexes for connected fire and lift alarms (main alarm 7,409 NOK/year, technical alarm 6,797 NOK/year, combination 11,357 NOK/year), and transaction-based false-alarm response fees of 4,740 NOK + VAT from the third unnecessary response onward at the same address. The organization has no commercial distribution channels, no disclosed revenue figures, and no private equity involvement; outreach is conducted through the 110-sentralen.no website, seasonal public safety campaigns, the Branntips.no public reporting platform, and the national Brannstatistikk.no statistics portal managed by DSB.

Name

MØRE OG ROMSDAL 110-SENTRAL ÅLESUND KF

Legal name

Møre og Romsdal 110-sentral Ålesund KF

Website

https://110-sentralen.no

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Møre og Romsdal 110-sentral Ålesund KF is a Norwegian inter-municipal enterprise operating the 110 fire and rescue emergency dispatch center for 26 municipalities in Møre og Romsdal county, coordinating roughly 1,130 fire personnel across 79 fire stations for a population of 265,500 residents.

Ownership category

akta.pro rank

Product category

Emergency Dispatch Services

NAICS

Fire Protection (92216), Security Systems Services (56162), Telephone Answering Services (561421)

SIC

Services-Business Services, Nec (7389)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

Fire Alarm Monitoring & Dispatch (BPAKAFAC), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ), Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

Keywords

• Emergency dispatch services
• Fire alarm monitoring
• Municipal fire services
• Emergency communication systems
• Public safety dispatch

Headquarters

HQ city

Ålesund

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Alarm Subscription Fees (Næringsliv): Annual subscription fees charged to businesses, housing cooperatives, and residential complexes for connection to the 110 alarm central. Fees vary by alarm type (fire alarm, technical alarm, combination). Billed annually by Ålesund municipality.
2. False Alarm Response Fees: From the third unnecessary response onward at the same address, a fee equivalent to the fire department's costs for the response is charged to the property owner. Currently 4,740 NOK + VAT per response (Ålesund, Sula, Giske area).
3. Municipal Funding: Funded by the 26 participating municipalities in Møre og Romsdal through operating agreements. Ålesund municipality serves as the owning municipality.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

M\u00f8re og Romsdal 110-sentral \u00c5lesund KF operates the 110 emergency dispatch center for fire and rescue across 26 municipalities in M\u00f8re og Romsdal county, Norway. The center receives fire emergency calls, coordinates responses across approximately 80 fire stations and 1,130 fire personnel, and provides automated fire alarm and lift alarm reception for connected businesses and properties. It is funded by member municipalities through operating agreements and from annual alarm subscription fees.

Product overview

Møre og Romsdal 110-sentral KF operates as an emergency dispatch center serving 26 municipalities across Møre og Romsdal county. The organization provides fire emergency dispatch services (emergency number 110), automated alarm reception for businesses and public buildings, security radio services for aquaculture operations, and coordinates with fire departments across 80 fire stations with approximately 1,130 fire personnel. The portfolio consists of the core 110-sentral dispatch service, Alarm for Næringsliv (business alarm services) for receiving automated fire and elevator alarms, Sikringsradio Havbruk (security radio for aquaculture), and coordination of municipal fire services. The organization also provides telephone alerting and SMS notification services for emergency communications.

Differentiator

Problem solved

Functional benefit

Products and services

• 110-sentral Emergency Dispatch Center Core 24/7 emergency dispatch service handling fire emergency calls to the 110 number and coordinating fire department responses across 26 municipalities, approximately 79-80 fire stations, and about 1,130 fire personnel serving a population of 265,500.
• Alarm for N\u00e6ringsliv (Business Alarm Services) Automated fire alarm and lift alarm reception service for businesses, housing cooperatives, and public buildings located in member municipalities, with annual subscription fees billed directly by the \u00c5lesund municipality-owned 110-sentral.
• Sikringsradio Havbruk (Security Radio for Aquaculture) Security radio subscription service for the aquaculture industry providing emergency communication capabilities for fish farming operations in the M\u00f8re og Romsdal region.
• Brannvesen i M\u00f8re og Romsdal (Fire Services Coordination) Network coordination service for fire departments across 26 municipalities in M\u00f8re og Romsdal county, with the 110-sentral routing and dispatching incidents to the appropriate local fire service.
• N\u00f8dmeldetjeneste (Emergency Notification Service) Telephone alerting and SMS broadcast service for emergency communications, including group alerting and SMS-based emergency messaging to predefined recipients.

Quantifiable outcome

• 3,356 unnecessary fire alarms responded to over 5 years in Ålesund, Sula, and Giske area (averaging nearly 2 unnecessary responses per day)
• +1 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability2 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core.

• Brann- og redningsskolen (Fire and Rescue School)coreStrategic or Co-development Partner · 1 February 2025The Fire and Rescue School provides practical training for future 110 operators. Students from the school undergo approximately 5-month internships at the 110-sentral, gaining hands-on experience in emergency dispatch operations. This represents an important development for the future training of 110 operators.
• AddSecurecoreTechnology or IntegrationAddSecure is the organization's primary alarm transmission partner for fire alarm and technical alarm systems. The company provides the alarm transmission technology that connects customers' fire alarm systems to the 110-sentral. The entity registered with AddSecure is billed annually by 110-sentralen. Eierskifte (change of ownership) and termination notices are submitted through AddSecure.
• EloteccoreTechnology or IntegrationElotec is an alarm transmission partner providing alarm transmission services to customers of the 110-sentral. Customers and installers can access the Elotec portal for alarm transmitter management.
• XsecurecoreTechnology or IntegrationXsecure is an alarm transmission partner. Customers and installers can access the Xsecure portal for alarm transmitter management. Xsecure provides the alarm transmission infrastructure connecting customer alarm systems to the 110-sentral.
• Nasjonal Referansedatabase AS (NRDB)coreTechnology or IntegrationNRDB manages number portability in the Norwegian telecom market and provides mobile positioning and geographic address information from telecom operators to emergency services. This system supports the 110-sentral's ability to locate emergency callers.
• Ålesund Brannvesen KFcoreStrategic or Co-development PartnerÅlesund Brannvesen KF (Ålesund Fire Department) is a key operational partner within the 110-sentral's network. The fire department operates out of multiple fire stations and is closely integrated with the dispatch operations. Ålesund is the owning municipality of the 110-sentral.
• Advanced Mobile Location (AML)coreTechnology or IntegrationAML is a mobile phone positioning system that automatically transmits the caller's location to emergency services when a 110 call is made. This is part of the mandatory system under Norwegian electronic communications law (ekomloven § 2-6).

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• DSB (Direktoratet for samfunnssikkerhet og beredskap): Norwegian Directorate for Civil Protection, the national regulatory and oversight body for fire and emergency services. Operates brannstatistikk.no jointly with the 110-sentraler and sets the policy framework under which regional PSAPs like Møre og Romsdal operate.

Direct peers

• 110-sentralen Øst: Regional 110 fire dispatch center covering eastern Norway (Øst region). Provides identical statutory PSAP services, automated alarm reception, and subscription-based alarm monitoring under the same national emergency-services framework.
• 110-sentralen Innlandet: Regional Norwegian 110 emergency dispatch center serving Innlandet county. Operates the same statutory 110 fire emergency dispatch mandate and alarm subscription model as Møre og Romsdal 110-sentral, making it the closest functional peer.
• 110-sentralen Agder: Regional 110 fire emergency dispatch center for Agder county in southern Norway. Provides equivalent statutory fire dispatch, automated alarm reception and subscription services under the same Norwegian regulatory framework.
• 110-sentralen Midt-Norge: Regional 110 dispatch center for Midt-Norge (central Norway), operating as a sister PSAP to Møre og Romsdal within the same national emergency services structure with comparable offerings and scale.
• 110-sentralen Vest: Regional 110 fire dispatch center serving western Norway (Vest region). Same mandate, service portfolio and operating model as Møre og Romsdal, operating 24/7 PSAP services for member municipalities.

Others

• Brann- og redningsskolen: Norwegian national Fire and Rescue School providing practical training to future 110 operators through 5-month internships at regional PSAPs. Strategic workforce partner for the 110-sentral.
• AddSecure: Primary alarm transmission technology partner providing the connectivity layer between subscriber fire alarm systems and the 110-sentral. Acts as an ecosystem enabler rather than a competitor.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/m%C3%B8re-og-romsdal-110-sentral-kf

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MØRE OG ROMSDAL 110-SENTRAL ÅLESUND KF