Integrated Health Services

What Integrated Health Services does

Integrated Health Services (IHS) is a Pakistan-based diversified healthcare services group founded in 1996 and headquartered in Islamabad. It operates across five business divisions — Public Health, School Health, Clinical Care, Home Medical Care, and Occupational & Corporate Health — with a footprint spanning Islamabad, KPK, Sindh, Gilgit Baltistan, and Balochistan. Owned assets include the IHS Children Hospital F-10 (Islamabad's first specialized pediatric hospital), the Institute of Medical Rehabilitation (IMR), IHS Clinic G-8 Markaz, and Integrated Lab Services (ILS). IHS also developed Ring a Doctor, an audio/video telemedicine platform, and operates the 111 DOCTOR 24-hour helpline.

The company runs one of Pakistan's largest Public Private Partnership (PPP) contracts — managing 111 government health facilities (105 RHCs and 6 THQ hospitals) across 20 districts of Sindh under the PPP Act 2010, alongside a separate PPP with the Government of KPK in Battagram, Torghar, and Kohistan. Corporate clients access IHS via monthly retainer-ship fees for occupational health, emergency response, and on-site clinics. Schools (Beaconhouse, City School, Islamabad Convent, and others) subscribe to the School Health program, which has served approximately 1.65 million children over 21 years. Individual patients access house-call doctors, paramedics, lab sample collection, nursing care, and equipment rental via the 111 DOCTOR helpline across five cities.

Revenue is generated from multiple streams: performance-based government PPP contracts (managed services), corporate retainer-ship subscriptions, IHS Health Card membership fees, clinical and laboratory transactions, equipment rental, and telemedicine usage fees. Pricing is quote-based and not publicly disclosed. International development partners include the World Bank, WHO, UNICEF, UNDP, Global Fund, Norwegian Government, and JHPIEGO, supporting public health projects, MNCH services, and disease control programs. The company has no disclosed parent, no venture capital backing, and no public listing.

Name

Integrated Health Services

Legal name

Integrated Health Services (IHS)

Website

https://ihspakistan.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Integrated Health Services (IHS) is a Pakistan-based diversified healthcare group operating since 1996, delivering clinical care, home medical services, school health programs, corporate health, and public health PPP contracts across five provinces. It serves government, corporate clients, schools, and individual patients through 111 PPP facilities, hospitals, clinics, and telemedicine.

Ownership category

akta.pro rank

Product category

Healthcare Services

NAICS

General Medical and Surgical Hospitals (6221), Other Ambulatory Health Care Services (6219), Medical and Diagnostic Laboratories (62151), Offices of Physicians (62111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Home Health Care Services (8082), Services-Medical Laboratories (8071)

akta.pro industry

PRIMARYHLAFAAAG

Critical Access & Rural Hospitals

Healthcare & Life Sciences/Healthcare Providers & Systems/Acute Care Hospitals & Health Systems

SECONDARYHLALABAD

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology)

Healthcare & Life Sciences/Telehealth Platforms/Provider-Integrated Virtual Care Platforms (Health Systems/Clinics)

SECONDARYHLADAFAB

Hospital-Based/Home Health System-Affiliated Skilled Home Health

Healthcare & Life Sciences/Elder Care & Long-Term Care/Home Health Care Services (Skilled)

Keywords

• Primary healthcare services
• Home medical care
• Occupational health services
• School health programs
• Public health consultancy

Headquarters

HQ city

Islamabad

HQ country

Pakistan

HQ region

Asia

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Corporate Retainer-ship Fees: Companies pay monthly retainer-ship fees based on number of employees covered, services selected, and geographic location. Most services are free for registered companies; consumables like vaccinations and lab tests charged at actual cost.
2. Public Private Partnership (PPP) Government Contracts: Performance-based partnership agreements with government health departments (Sindh, KPK) to operate and manage public health facilities. Contract involves managing 111 health facilities in Sindh (105 RHCs and 6 THQs) under PPP Act 2010.
3. Clinical Services and IHS Health Card Membership: Revenue from direct patient services at IHS clinics and hospitals. Health Card membership (individual and group/corporate) provides discounts at partner facilities with card fees contributing to revenue.
4. Laboratory Services: Integrated Lab Services (ILS) generates revenue from conducting routine tests and screenings including HIV, Hepatitis B & C. Also acts as sample collection hub feeding samples to contracted top labs (Aga Khan, Excel, Shokat Khanum, Islamabad Diagnostic Center).
5. Home Medical Equipment Rental: Rental of household medical equipment including nebulizers, wheelchairs, hospital beds, oxygen cylinders, cardiac monitors, suction units at nominal rates.
6. Telemedicine (Ring a Doctor): Revenue from virtual healthcare consultations through the Ring a Doctor platform enabling real-time audio/video interaction between doctors and patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

Integrated Health Services (IHS) is a national healthcare group operating a portfolio of integrated health service divisions across Pakistan, including Clinical Care (IHS Children Hospital, IHS Clinics), Institute of Medical Rehabilitation, Home Medical Care (24/7 house-call doctors, paramedics, nursing, equipment rental), Corporate/Occupational Health programs under retainer-ship agreements, School Health Services for educational institutions, Public Health Consultancy, and a Public Private Partnership operating 111 government health facilities in Sindh. The company also operates the Ring a Doctor telemedicine platform for virtual consultations and Integrated Lab Services for routine diagnostics.

Product overview

Integrated Health Services (IHS) Pakistan is a diversified healthcare conglomerate offering an integrated portfolio of health services. The portfolio includes clinical care facilities (IHS Children Hospital F-10, Institute of Medical Rehabilitation, IHS Clinics), home-based healthcare (Home Medical Care with house-call doctors, nursing, physiotherapy, and equipment rental), corporate health services, school health programs, and public health consultancies. Key digital offerings include the Ring a Doctor telehealth platform for virtual consultations. The Sindh PPP Project operates 111 government health facilities. Additional services include vaccination programs, integrated laboratory services, IHS Health Card discount program, and emergency medical services. The company serves clients across Islamabad, KPK, Sindh, Gilgit Baltistan, and Balochistan.

Differentiator

Problem solved

Functional benefit

Products and services

• Ring a Doctor Online audio/video consultation platform enabling real-time interaction between doctors and patients for virtual healthcare delivery, aimed at providing convenient access to medical advice.
• IHS Children Hospital F-10 Specialized child health facility open 24 hours with child specialists, pediatric surgery, laboratory, admission facilities, specialized pediatric operation theatre, and neonatal ICU. First specialized child health facility of its kind in Islamabad.
• Institute of Medical Rehabilitation (IMR) Full-range rehabilitation services including pain management, musculoskeletal and neurological physiotherapy, occupational therapy, speech therapy, prosthetics and orthotics, and pediatric/adolescent comprehensive rehabilitation for residents of Islamabad and Rawalpindi.
• IHS Clinic G-8 Markaz General and specialist consultation clinic operational from 10 am to 6 pm with lab collection and ambulance services, located at IHS headquarters in G-8 Markaz Islamabad.
• IHS Health Card Membership discount card offering up to 20% discount at quality medical facilities, free medical helpline services, free annual checkups, and health awareness participation. Available for individuals, groups, corporate clients, and educational institutions.
• Home Medical Care Round-the-clock home healthcare services including 24-hour house-call doctors, paramedics, lab sample collection, vaccinations, infusions, medical procedures, home nursing care, physiotherapy, and rental of medical equipment. Available in Islamabad, Rawalpindi, Peshawar, Karachi, and Lahore.
• Corporate Health Services Comprehensive occupational and corporate health management covering pre-employment screening, periodic medical exams, emergency services, health education, vaccinations, on-site clinics, and workplace wellness programs delivered through monthly retainer-ship agreements.
• School Health Services Comprehensive school health programs including early detection, correction, and prevention of childhood deformities and disabilities, in-school clinics staffed with lady doctors and nurses, health screenings, vaccinations, health education, and teacher training for schools across Pakistan.
• Public Health Consultancy Public health consultancies and interventions including health-related research, capacity building projects, disease control programs (TB, MNCH), health system strengthening, and training programs across Pakistan, often funded by international donors.
• Sindh PPP Project Public Private Partnership with the Department of Health, Government of Sindh to operate 111 health facilities (105 Rural Health Centers and 6 Tehsil Headquarter Hospitals) across 20 districts of Sindh, providing free 24/7 healthcare services under the Sindh PPP Act 2010.
• Integrated Lab Services (ILS) In-house laboratory services conducting routine tests and screening for HIV, Hepatitis B and C using hematology analyzers, biochemistry analyzers, ELISA, and automated electrolyte analyzers. Also acts as a sample collection hub feeding samples to contracted top labs.
• Medical Equipment Rental Rental of household medical equipment including nebulizers, wheelchairs, oxygen cylinders, hospital beds, suction units, cardiac monitors, blood pressure apparatus, glucometers, and first aid boxes at nominal rates.

Quantifiable outcome

• 111 public health facilities operated across 20 districts in Sindh under PPP
• +9 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered core, flagship and minor.

• JHPIEGO/MCHIPcoreStrategic or Co-development Partner · 1 October 2016MNCH Services Delivery project implemented in district Larkana & Noshehro Feroze, funded by JHPIEGO/MCHIP. Goal is reducing maternal, newborn, and child mortality by ensuring 24/7 access to MNCH services.
• Government of Sindh - Department of HealthflagshipStrategic or Co-development Partner · 1 March 2015Performance-based PPP agreement under Sindh Public Private Partnership Act 2010. IHS operates 111 health facilities (105 RHCs and 6 THQs) in 20 districts of Sindh. Phase 1 started November 2016 in Larkana Division covering 25 facilities in 5 districts.
• Government of KPK - Department of HealthcoreStrategic or Co-development Partner · 1 January 2015PPP contracts for revitalization and strengthening health services in Battagram, Torghar, and Upper & Lower Kohistan districts with funding from Government of KPK and MDTF (World Bank).
• UNDP (United Nations Development Programme)coreStrategic or Co-development PartnerPartner organization providing support for development projects and health initiatives.
• UNICEFcoreStrategic or Co-development PartnerPartner organization supporting child health and development programs.
• WHOcoreStrategic or Co-development PartnerWorld Health Organization partner for School Health Clubs Project in District Layyah, funded by WHO.
• Save the Children UKcoreStrategic or Co-development PartnerImplementing consultant for comprehensive school health initiative in Bagh and Muzafarabad districts of AJK. IHS developed viable school health system and transferred it to public sector.
• British CouncilminorStrategic or Co-development PartnerUK-based cultural relations organization supporting health education initiatives.
• Aga Khan University HospitalcoreTechnology or IntegrationTop laboratory contracted for processing samples collected through IHS Home Care and Corporate Health Division.
• Shaukat Khanum Memorial Cancer HospitalcoreTechnology or IntegrationTop laboratory contracted for processing samples collected through IHS Home Care and Corporate Health Division.
• Islamabad Diagnostic CentercoreTechnology or IntegrationDiagnostic center contracted for processing samples collected through IHS Home Care and Corporate Health Division.
• Excel LabscoreTechnology or IntegrationLaboratory contracted for processing samples collected through IHS Home Care and Corporate Health Division.
• Beaconhouse School NetworkcoreChannel Partner/ Reseller/ DistributorLarge educational network receiving comprehensive school health services from IHS.
• UAE Red Crescent SocietycoreStrategic or Co-development PartnerPartner in earthquake relief efforts. IHS operated 24-hour health facility in Baissian near Balakot after 2005 earthquake, treating over 150,000 patients free of cost.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Chughtai Lab: Largest private diagnostic laboratory network in Pakistan with nationwide home sample collection. Directly comparable to IHS's Integrated Lab Services and Home Medical Care sample-collection capability.
• Indus Hospital & Health Network: Pakistan-based not-for-profit hospital network that operates large-scale PPP-managed public health facilities. Most directly comparable to IHS's PPP Sindh model and multi-province primary-care footprint.
• Dr. Essa Lab & Diagnostic Centre: Nationwide diagnostic lab and home-collection service operating across Pakistan. Closely comparable to IHS's lab + home-collection hybrid offering.

Emerging players

• DoctHERs: Pakistan-origin telemedicine provider connecting female physicians to patients via digital consultations. Comparable as a healthtech-telemedicine entrant targeting the same Pakistani consumer base.
• oladoc: Pakistan's largest digital health / telemedicine platform offering audio/video consultations and booking. Direct competitor to IHS's Ring a Doctor telemedicine product in the same consumer market.
• Marham (Marham.pk): Pakistan-based doctor discovery, appointment booking, and telemedicine platform. Competes with Ring a Doctor for online consultation demand.

Broad incumbents

• Aga Khan University Hospital: Tertiary hospital and diagnostic network operating across Pakistan. Comparable as a top-tier clinical and lab partner IHS uses for sample processing, and a broader incumbent in the same health-services market.
• Shaukat Khanum Memorial Cancer Hospital: Pakistan's leading tertiary specialty hospital chain and one of IHS's contracted top-tier labs. Comparable as a major domestic health-system incumbent with multi-city presence and donor-funded origins.

Others

• Punjab Health Facilities Management Company (PHFMC): Provincial government entity that contracts private operators for PPP-managed health facilities in Punjab. Comparable as the institutional counterparty side of the PPP model IHS already operates in Sindh and KPK.

Regional players

• Aman Healthcare Services: Sindh-based home health, ambulance, and primary-care services. Closely comparable to IHS's Home Medical Care offering, though concentrated in Karachi/Sindh rather than operating nationally.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ihspakistan
• Facebookfacebook.com/ihspakistan
• LinkedInlinkedin.com/company/ihspakistan

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Integrated Health Services