What Arex Sigorta does

Arex Sigorta (legal entity: AREX Sigorta A.Ş.) is a privately held Turkish non-life insurance company headquartered in Kadıköy, Istanbul. The company underwrites a broad, horizontally diversified portfolio spanning ten or more product categories including vehicle (extended and standard kasko), business packages (including a specialized jewelry product), personal accident (individual, group, and mandatory mining-worker coverage), financial lines (surety bonds / Kefalet Sigortası, deposit guarantees, building completion), supplementary and international health, residential property including mandatory earthquake (DASK), engineering (construction all-risk, electronic equipment, machinery breakdown, erection all-risk), liability (employer, professional, third-party, product), and marine (cargo, carrier, yacht) insurance.

Its core technology layer consists of a customer-facing Online İşlemler self-service portal for policy management and a dedicated agent/broker platform called Expertus, supplemented by an online quote system and a 0850 call center. The standout operational capability is the 24-hour evaluation-to-issuance process for surety bonds, which since December 2021 has been valid in the Turkish public e-procurement (e-ihale/EKAP) system following an SEDDK regulatory change enabling secure electronic signatures.

Arex Sigorta distributes through four channels: direct online sales, a nationwide insurance agency (acente) network, an insurance broker channel, and an inbound call center. Revenue is generated through insurance premiums collected at policy inception with annual renewals producing recurring revenue, supplemented by claim processing fees. Pricing is quote-based and risk-adjusted rather than publicly disclosed, with the company positioning itself around the 'En İyi Ürün Garantisi' (best product guarantee) value proposition rather than price leadership. Customer acquisition is reinforced through TV advertising (focused on the surety bond category), an active newsroom (Haber Odası), cultural sponsorships, and partner-incentive campaigns such as the OktoberFest Munich trip for top-producing agents and brokers.

Name

Arex Sigorta

Legal name

AREX Sigorta A.Ş.

Website

https://arexsigorta.com.tr

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Arex Sigorta is a privately held Turkish non-life insurer offering motor, commercial, health, engineering, surety bond, liability, marine, and residential insurance across Turkey through direct online, agent, broker, and call-center channels, differentiated by 24-hour surety bond processing for e-procurement.

Ownership category

akta.pro rank

Product category

General Insurance

NAICS

Insurance Carriers (5241), Insurance Carriers and Related Activities (524), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Surety Insurance (6351), Fire, Marine & Casualty Insurance (6331), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Policy Administration, Underwriting & Rating Platforms (Core Insurance SaaS) (FSAGAGAB)

akta.pro secondary industry

Identity, Fraud & Insurance-Specific RegTech Platforms (FSAGAGAJ)

Keywords

• General insurance services
• Surety bond insurance
• Vehicle insurance
• Commercial insurance packages
• Personal accident insurance

Headquarters

HQ city

Istanbul

HQ country

Türkiye

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Insurance Premiums: Collection of insurance premiums across multiple branches including vehicle, business, health, personal accident, engineering, financial, liability, and transportation insurance. Premiums are collected at policy inception and renewals generate recurring revenue.
2. Claim Processing Fees: Fees associated with claims handling and damage assessment services

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Arex Sigorta is a Turkish general insurance company that underwrites and distributes a broad portfolio of insurance products across vehicle, business, specialty, engineering, personal accident, financial (surety bonds), health, residential, liability, and marine lines, selling directly to consumers and businesses via online, agent, and broker channels. Its standout offering is a 24-hour Surety Bond Insurance (Kefalet Sigortası) service that is accepted within the Turkish e-procurement (EKAP) system following a 2021 regulatory change. The company operates digital self-service portals for customers and agents to manage policies, quotes, and claims.

Product overview

Arex Sigorta is a Turkish insurance company offering a comprehensive portfolio of insurance products across multiple categories. The company's offerings are organized into distinct product lines including: Vehicle Insurance (GENİŞLETİLMİŞ KASKO and MAKUL KASKO), Business Insurance (İŞYERİ PAKET SİGORTASI and KUYUMCU PAKET SİGORTASI), Specialty Products (AREX KOLEKSİYON ESERLERİ SİGORTASI, SİBER GÜVENLİK SİGORTASI, KLİNİK DENEYLER SORUMLULUK SİGORTASI), Engineering Insurance (İNŞAAT ALL-RİSK, ELEKTRONİK CİHAZ, MAKİNE KIRILMA, MONTAJ ALL RISK), Personal Accident (individual and group coverage plus mandatory mining worker insurance), Financial Insurance (KEFALET SİGORTASI - their flagship 24-hour surety bond service with e-procurement validity, DEPOZİTOM GÜVENDE KEFALET SENEDİ, BİNA TAMAMLAMA), Health Insurance (supplementary, foreign national, and travel insurance for education/work), Residential Insurance, Liability Insurance (employer, professional, third-party, product), and Marine Insurance (cargo, carrier liability, yacht). The company also provides digital self-service portals for both individual customers and agents/brokers through their Online Transactions system.

Differentiator

Problem solved

Functional benefit

Products and services

• GENİŞLETİLMİŞ KASKO (Extended Comprehensive Vehicle Insurance) Extended comprehensive vehicle insurance covering a wider range of damages and risks compared to standard auto policies, designed for individual and commercial vehicle owners in Turkey.
• MAKUL KASKO (Standard Comprehensive Vehicle Insurance) Standard comprehensive vehicle insurance providing essential auto coverage for automobiles, targeted at individual and commercial vehicle owners.
• İŞYERİ PAKET SİGORTASI (Business Package Insurance) Package insurance product for commercial businesses consolidating multiple risks under one policy, designed for SMBs in Turkey.
• KUYUMCU PAKET SİGORTASI (Jewelry Package Insurance) Specialized package insurance for jewelry businesses covering precious items, equipment, and related operational risks.
• AREX KOLEKSİYON ESERLERİ SİGORTASI (Collection Items Insurance) Insurance product for valuable collections and artifacts, sponsored by Arex Sigorta for cultural preservation purposes.
• SİBER GÜVENLİK SİGORTASI (Cyber Security Insurance) Insurance coverage for cyber risks, data breaches, and digital security incidents, designed for businesses.
• KLİNİK DENEYLER SORUMLULUK SİGORTASI (Clinical Trials Liability Insurance) Professional liability insurance covering clinical trials and research activities for healthcare and life sciences organizations.
• İNŞAAT ALL-RİSK SİGORTASI (Construction All-Risk Insurance) Comprehensive insurance covering all risks during construction projects including damage to works, materials, and third-party liability, for construction firms and project owners.
• ELEKTRONİK CİHAZ SİGORTASI (Electronic Device Insurance) Insurance coverage for electronic equipment, computers, and technical devices against breakdown and damage, for businesses.
• MAKİNE KIRILMA SİGORTASI (Machine Breakdown Insurance) Insurance protecting against mechanical failures and breakdowns of industrial machinery and equipment, for industrial and commercial operators.
• MONTAJ ALL RISK SİGORTASI (Erection All-Risk Insurance) Insurance coverage for the installation and erection phase of equipment and machinery projects, for engineering and industrial firms.
• BİREYSEL FERDİ KAZA SİGORTASI (Individual Personal Accident Insurance) Personal accident insurance for individual policyholders covering injuries and accidental death, for Turkish consumers.
• GRUP FERDİ KAZA SİGORTASI (Group Personal Accident Insurance) Personal accident insurance for groups such as employees, covering multiple members under one policy, for organizations and employers.
• MADEN ÇALIŞANLARI ZORUNLU FERDİ KAZA SİGORTASI (Mandatory Personal Accident Insurance for Mine Workers) Mandatory personal accident insurance required for workers in mining operations under Turkish regulation, for mining employers.
• KEFALET SİGORTASI (Surety Bond Insurance) Surety bond insurance providing guarantee certificates for non-cash credit needs, with 24-hour evaluation and printing, valid for use in Turkish e-procurement (EKAP), for businesses and contractors.
• DEPOZİTOM GÜVENDE KEFALET SENEDİ (Deposit Guaranteed Surety Bond) Surety bond product where deposits are held as guarantee for contractual obligations, for businesses and contractors.
• BİNA TAMAMLAMA SİGORTASI (Building Completion Insurance) Insurance ensuring completion of construction projects, protecting against non-completion risks, for developers and contractors.
• TAMAMLAYICI SAĞLIK SİGORTASI (Supplementary Health Insurance) Supplementary health insurance that works alongside mandatory health insurance to cover additional medical expenses, for individuals and groups.
• YABANCI SAĞLIK SİGORTASI (Foreign Health Insurance) Health insurance designed for foreign nationals residing or traveling in Turkey.
• YURT DIŞI SEYAHAT SAĞLIK SİGORTASI (International Travel Health Insurance) Health insurance for Turkish citizens traveling abroad, covering medical expenses during international trips.
• YURT DIŞI EĞİTİM SEYAHAT SİGORTASI (International Education Travel Insurance) Health insurance for students traveling abroad for educational purposes.
• YURT DIŞI ÇALIŞMA SEYAHAT SİGORTASI (International Work Travel Insurance) Health insurance for individuals traveling abroad for work-related purposes.
• KONUT PAKET SİGORTASI (Residential Package Insurance) Package insurance for residential properties covering multiple risks including fire, theft, and natural disasters, for homeowners.
• ZORUNLU DEPREM SİGORTASI (Mandatory Earthquake Insurance - DASK) Mandatory earthquake insurance as required by Turkish law for residential properties, for homeowners.
• İŞVEREN MALİ SORUMLULUK SİGORTASI (Employer Financial Liability Insurance) Insurance coverage for employers' financial liability towards employees for work-related accidents and diseases, for businesses.
• MESLEKİ MALİ SORUMLULUK SİGORTASI (Professional Financial Liability Insurance) Professional liability insurance protecting individuals and businesses against claims of professional negligence.
• ÜÇÜNCÜ ŞAHIS MALİ SORUMLULUK SİGORTASI (Third-Party Financial Liability Insurance) Third-party liability insurance covering damages caused to third parties, for businesses and individuals.
• ÜRÜN SORUMLULUK SİGORTASI (Product Liability Insurance) Insurance coverage for liabilities arising from products manufactured, sold, or distributed, for businesses.
• EMTEA SİGORTASI (Cargo Insurance) Insurance coverage for goods transported domestically or internationally against loss or damage, for businesses and shippers.
• TAŞIYICI SORUMLULUK SİGORTASI (Carrier Liability Insurance) Insurance for transportation companies covering their liability for goods in their care during transit.
• YAT SİGORTASI (Yacht Insurance) Insurance coverage for yachts and pleasure boats against damages and liabilities, for individuals and businesses.

Quantifiable outcome

• 24-hour guarantee bond processing from application to printing
• +1 more outcomes

Segments7 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• SEDDK (Sigortacılık ve Özel Emeklilik Düzenleme ve Denetleme Kurumu)coreOthers · 25 December 2021Insurance Regulation and Supervision Agency that regulates the Turkish insurance market. SEDDK issued regulations enabling electronic signatures for guarantee bonds, allowing Arex Sigorta's guarantee bonds to be accepted in e-procurement (e-ihale) systems starting December 25, 2021.
• Reinsurers (Reasürörler)coreOthersReinsurance partners who provide capacity and risk sharing for Arex Sigorta's insurance portfolio. Listed on the company's corporate website under Reasürörlerimiz section.
• Insurance Agents (Acenteler)coreChannel Partner/ Reseller/ DistributorNetwork of independent insurance agents selling Arex Sigorta products. Agents have access to dedicated online portal (Expertus) for policy management. The company offers incentive programs including trips (e.g., OktoberFest Munich campaign for top performers).
• Insurance BrokerscoreChannel Partner/ Reseller/ DistributorInsurance brokers distribution channel for commercial and corporate clients. Eligible brokers for incentive programs including international events.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Generali Sigorta: Turkish insurer (Generali subsidiary) with multi-line P&C and life products. Comparable in product breadth and reliance on agent/broker distribution.
• AXA Sigorta: Major Turkish multi-line insurer (AXA subsidiary) selling vehicle, health, home, and commercial products through agents and brokers. Comparable in distribution model and product breadth.
• Anadolu Sigorta: Largest Turkish non-life insurer offering vehicle, business, health, and specialty lines. Directly comparable to Arex Sigorta across multi-line distribution and product mix, but with substantially greater scale and brand recognition.
• Sompo Sigorta: Turkish multi-line insurer (Sompo Japan subsidiary) offering vehicle, health, and commercial lines. Comparable in product breadth and multi-channel distribution.
• Türk Nippon Sigorta: Mid-sized Turkish insurer with P&C and specialty focus. Comparable in scale and product positioning relative to a smaller new entrant like Arex Sigorta.
• Groupama Sigorta: Turkish insurer (Groupama subsidiary) operating across vehicle, health, and commercial lines via agents and brokers. Comparable in channel-led distribution and core product mix.
• HDI Sigorta: Turkish multi-line insurer (HDI subsidiary) offering vehicle, health, and commercial lines. Comparable in product breadth and channel mix.
• Allianz Sigorta: Leading Turkish insurer (Allianz subsidiary) with multi-line P&C and health products, strong agent and broker network. Comparable in channel structure and product portfolio.

Broad incumbents

• Liberty Mutual Insurance: Global US-based multi-line insurer with a large dedicated surety bond franchise. Comparable to Arex Sigorta's specialty surety bond positioning and provides a benchmark for the size and economics of a surety-focused business globally.
• Travelers: Major US P&C and surety bond insurer. Provides a benchmark for specialty underwriting capability and surety bond economics at scale, relevant to Arex Sigorta's niche surety bet.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/arexsigorta

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arex Sigorta