Katoa Connect

Name

Katoa Connect

Legal name

Katoa Connect Trust

Website

https://2020.org.nz

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Hamilton

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Grant Funding: Katoa Connect operates as a registered charity (CC24748) funded primarily through grants and funding partnerships with government agencies, foundations, and strategic partners. Major funders include the Tertiary Education Commission (TEC) through the ACE in Communities Fund, InternetNZ, and Foundation North.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Katoa Connect Trust is a registered New Zealand charity that delivers free community-based digital inclusion programmes across 13 regions. Its core offering combines affordable access to devices and internet connectivity, structured digital skills training (covering device navigation, online communication, banking, government services, and safety), and trusted guidance delivered by facilitators in person or remotely to Māori, Pasifika, seniors, refugee and migrant communities, and other underserved adults.

Product overview

Katoa Connect operates as a digital inclusion charitable trust offering a portfolio of community-based training programmes rather than a traditional software product. The organisation delivers practical digital literacy programmes across Aotearoa New Zealand, categorised as Current Programmes (Whānau Family Connect, Kaumātua Senior Connect), Pilot Programmes (Refugee Migrant Connect, Rangatahi AI Experience), and Past Programmes (Hapori Community Connect). These programmes work alongside communities to provide affordable technology access, skills training, and trusted guidance to help learners participate safely and confidently online. The core offering combines device access, internet connectivity support, and structured curriculum covering digital navigation, communication, productivity, and online safety skills.

Differentiator

Problem solved

Functional benefit

Products and services

• Whānau Family Connect Flagship digital inclusion programme providing adult learners with low or no education qualifications access to affordable digital devices, internet connections, and practical skills development. Supports engagement with children's education, health services, job opportunities, government services, banking, and online shopping.
• Kaumātua Senior Connect Digital inclusion programme focused on supporting seniors and older people to build confidence and capability using digital technology. Delivered in a supportive, age-friendly learning environment with hands-on support for practical digital skills.
• Refugee Migrant Connect Tailored digital literacy programme for refugee and migrant mothers. Delivered in partnership with Beyond Aotearoa (Safari Playgroups), providing 20 hours of guided learning for practical digital skills supporting everyday tasks, family wellbeing, education, employment, and community participation.
• Rangatahi AI Experience AI literacy programme helping young people (rangatahi) build knowledge and skills needed to understand and engage with artificial intelligence. Delivered in partnership with Tōnui Collab, combining practical activities, guided learning, and discussions about how AI is shaping everyday life.
• Hapori Community Connect Past advanced foundational digital skills programme supporting people with limited access to digital technology, connectivity, or learning opportunities. Focused on equity, prioritising Māori and Pacific learners while remaining inclusive of all communities experiencing digital disadvantage.

Quantifiable outcome

• 2,139 learners supported across 13 regions
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Partnerships

Eight partnerships are on record, tiered key strategic and programme.

• InternetNZkey strategicStrategic or Co-development PartnerKey strategic partner supporting the goal of ensuring all New Zealanders have access, skills, and trust to participate fully online. Provides strategic guidance and funding support for national digital inclusion initiatives.
• Digital Equity Coalition Aotearoa (DECA)key strategicStrategic or Co-development PartnerKey advocacy partner that uses the MAST framework to guide impact measurement and digital inclusion initiatives across Aotearoa. Supports evidence-based approach to digital inclusion.
• Chorus New Zealandkey strategicStrategic or Co-development PartnerStrategic telecommunications partner supporting programmes such as Hapori Community Connect and contributing to digital equity research. Provides both funding and telecommunications expertise.
• CycloneprogrammeTechnology or IntegrationProvides digital devices and technical advice to ensure learners have access to reliable hardware. Supports technology access element of digital inclusion programmes.
• NetsafeprogrammeStrategic or Co-development PartnerDelivers online safety education and resources, helping learners build confidence navigating the digital world. Provides cybersecurity and safety content for programme curriculum.
• TUANZ (Technology Users Association)programmeStrategic or Co-development PartnerAdvocates for equitable digital access across Aotearoa and supports national conversations around connectivity. Board member Craig Young serves as Chair of Katoa Connect Trust.
• Beyond Aotearoa (Safari Playgroups)programmeImplementation/ SI/ Consulting PartnerPartnership for Refugee Migrant Connect programme. Creates welcoming and supportive learning environment for refugee and migrant mothers to develop practical digital skills.
• Tōnui CollabprogrammeImplementation/ SI/ Consulting PartnerPartner for Rangatahi AI Experience pilot programme. Helps rangatahi explore emerging technologies in a practical, engaging, and culturally relevant way.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/katoaconnect

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Katoa Connect