What Cyclone does

Cyclone (上海弘玑信息技术有限公司 / Shanghai Hongji Information Technology Co., Ltd.) is a China-based enterprise software vendor founded in 2015 that has evolved from a robotic process automation (RPA) provider into a full-stack AI Action Agent platform vendor. The company sells to large state-owned enterprises, government agencies, and major corporates, with named customers including ZTE, COFCO Group, China Tourism Group, China Southern Airlines, PingGao Electric, China Resources Vanguard, and the Henan Provincial SASAC. Cyclone reports 2,000+ enterprise customers and a 100% annual renewal rate, with deployments concentrated in finance, energy, manufacturing, telecommunications, aviation, retail, and government administration.

The core technology is the AI Action Agent Platform (知行平台 / Zhixing Platform), which combines LLM-based cognitive capabilities with execution capabilities across a five-layer architecture covering data, models, tools, agents, and applications. Principal modules include the APA Action Agent Platform for autonomous orchestration of long-running workflows, a MaaS Hybrid Model Foundation providing one-API access to multiple LLMs with fine-tuning, quantization, deployment, and evaluation, a RAG Knowledge Decision Platform for multimodal document parsing and compliance review, an IWS Intelligent Workspace for human-machine collaboration, and a Digital Employee Platform for managing AI agents at scale with MCP service standardization. The platform is Xinchuang-native, supporting domestic CPU, operating system, and database stacks required by Chinese state procurement rules, and is deployable across public cloud, private cloud, and on-premise environments. Cyclone holds 120+ patents and 120+ software copyrights, backed by cumulative R&D exceeding 1.4 billion RMB, and has received CAICT 3+ certification (highest level), ISO 27001, and analyst placements in the Gartner Magic Quadrant and Forrester Wave for RPA in Asia.

The business model is enterprise subscription with custom quote-based pricing and annual billing, sold through a dual GTM combining direct enterprise field sales (anchored by SOE and government accounts) and a 2000+ partner ecosystem spanning system integrators (e.g., Neusoft), infrastructure vendors (e.g., H3C), solution providers, and resellers. Cyclone has raised approximately $50 million in disclosed institutional funding across a $10M Series A (DCM, Source Code Capital, 2019) and a $40M Series B (Matrix Partners China lead, 2020), and the company is privately held with no public ticker.

Name

Cyclone

Legal name

上海弘玑信息技术有限公司

Website

https://cyclone-robotics.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Cyclone is a Shanghai-based enterprise software vendor that sells an AI Action Agent platform combining LLMs with autonomous workflow orchestration to large Chinese state-owned enterprises, government agencies, and major corporates across finance, energy, telecom, and manufacturing.

Ownership category

akta.pro rank

Product category

Enterprise AI Automation / Intelligent Process Automation Software

NAICS

Software Publishers (5132), Other Computer Related Services (541519)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Agents & Autonomous Workflows (Tool Use, Planning, Multi-Agent) (HDAAACAF)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), Workplace Automation & Self-Service (RPA for IT, Chatbots, Virtual Agents) (BPAEAIAI)

Keywords

• Enterprise AI automation
• Robotic process automation
• AI action agents
• Intelligent process automation
• AI orchestration platform

Headquarters

HQ city

Minhang

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Enterprise Software Platform Subscription: SaaS-style subscription model for AI Action Agent platform access. Includes platform fees, module licensing, and enterprise deployment services. Customer annual renewal rate reported at 100%, indicating strong recurring revenue from existing customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Cyclone sells an enterprise-grade AI Action Agent Platform (弘玑AI行动智能体平台) that combines Large Language Model cognitive capabilities with RPA-derived execution capabilities to automate complex business workflows end-to-end. The platform is sold via annual subscription licensing and is accompanied by verticalized industry solutions (e.g., Penetration Control for SASAC supervision, Social Security Digital Employee, Business-Finance Intelligence Agent, Finance-Bank Connect, Xinchuang-native Automation, Contract Review Agent, Bid Review Agent, Cardiomyopathy Diagnosis Assistant, BOM Preparation Agent, Procurement Agent) deployed at large Chinese enterprises and government agencies.

Product overview

Cyclone offers a unified AI Action Agent Platform (弘玑AI行动智能体平台) as its core product architecture, supplemented by platform modules including action agents, decision agents, intelligent business space, digital employee platform, IWS intelligent workspace, APA action agent platform, RAG knowledge decision platform, AI tools toolbox, and MaaS hybrid model foundation. The platform also includes industry-specific solutions such as penetration control for state-owned asset supervision, social security digital employee, business-finance intelligence, finance-bank connect, xinchuang-native automation, contract review agent, bid review agent, cardiomyopathy diagnosis assistant, BOM preparation agent, and procurement agent. The architecture follows a '感知-认知-决策-行动' (Perceive-Cognize-Decide-Act) framework enabling enterprises to build intelligent agent enterprises with comprehensive automation capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Cyclone AI Action Agent Platform (弘玑AI行动智能体平台) Enterprise-grade, full-stack AI action agent platform providing end-to-end intelligent business workflows for enterprise digital transformation. Combines Large Language Model cognitive capabilities with RPA-derived execution capabilities and integrates the APA Action Agent Platform, MaaS Hybrid Model Foundation, RAG Knowledge Decision Platform, Digital Employee Platform, IWS Intelligent Workspace, and AI Tools Toolbox. Sold via annual enterprise subscription and supports public cloud, private cloud, and on-premise deployment with native Xinchuang (domestic IT stack) compatibility.
• Penetration Control (穿透智控) Unified open-platform appliance for state-owned asset supervision providing three-layer coordination across provincial SASAC governance, group-level classification management, and source-level data collection and verification at regulated units. Designed for central state-owned enterprises and provincial State-owned Assets Supervision Commissions.
• Social Security Digital Employee (社保数智员工) Intelligent automation solution for social security fund auditing, fund distribution automation, and government service transparency. Targeted at Chinese government agencies and social security bureaus.
• Business-Finance Intelligence Agent (业财智能体) AI agent workspace that automates and intelligently executes bank-enterprise reconciliation, expense reimbursement, and fund monitoring processes. Designed for financial institutions and large enterprise finance shared-service centers.
• Finance-Bank Connect (财银通) Solution that breaks bank-enterprise data barriers to enable seamless financial and banking data integration across enterprise systems and banking partners.
• Xinchuang-Native Automation (信创原生自动化) Automation solution engineered for stable, secure, high-performance operation under a full-stack Xinchuang (domestic IT) environment, including domestic CPU, operating system, and database. Targeted at Chinese state-owned enterprises and government agencies with domestic IT stack mandates.
• Contract Review Agent (合同审阅智能体) Intelligent agent enabling rapid construction of AI-powered compliance review assistants for legal and procurement contract analysis.
• Bid Review Agent (标书审查智能体) Intelligent agent for bid / tender document review and analysis, supporting procurement and tendering workflows.
• Cardiomyopathy Diagnosis Assistant (心肌病诊疗助手) Medical AI agent providing diagnosis and treatment support for cardiomyopathy, designed for clinical and hospital use cases.
• BOM Preparation Agent (BOM编制智能体) Intelligent agent for automated Bill of Materials preparation and management in manufacturing environments.
• Procurement Agent (采购智能体) Intelligent agent for end-to-end procurement automation covering procurement request, sourcing, contract management, and payment processes.

Quantifiable outcome

• 70%+ efficiency improvement in financial document processing at large manufacturing enterprise
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and major.

• Neusoft (东软集团)coreStrategic or Co-development PartnerNeusoft deeply integrates Cyclone's AI action agent capabilities into multiple solutions. Joint innovation enhances product competitiveness and delivers unprecedented digital transformation value to customers.
• H3C (新华三)coreTechnology or IntegrationTechnology partnership with full-stack optimization between H3C's computing infrastructure and Cyclone's AI action agent platform. Joint solutions achieve multiple efficiency gains and significant cost optimization in financial and supply chain processes.
• ZTE Corporation (中兴通讯)majorImplementation/ SI/ Consulting PartnerZTE's digital intelligence business team trained through Cyclone Academy and certified as AI service experts in telecom industry. Joint project delivery and technology cooperation.
• Professional Solution ProvidersmajorChannel Partner/ Reseller/ DistributorOver 2000 partners across China including solution providers, system integrators, and service partners who resell and implement Cyclone's platform. Partners develop joint intelligent document processing and other solutions.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Cloudwise (云智慧): Chinese AIOps and IT operations automation vendor. Adjacent competitor in the Chinese enterprise automation market, with some overlap in IT-process automation and digital employee use cases.

Direct peers

• Automation Anywhere: Global RPA and agentic process automation vendor. Directly competes with Cyclone in enterprise AI-driven automation, with a similar evolution from RPA roots toward AI agents.
• Laiye Technology (来也科技): Chinese RPA and AI agent platform vendor. Direct China-market competitor with comparable product positioning across RPA, intelligent document processing, and conversational AI agents.
• Yisai Technology (壹沓科技): Chinese digital employee and RPA platform vendor. Direct competitor focused on AI-augmented digital workforce solutions for Chinese enterprises.
• UiPath: Global market leader in RPA and AI-powered automation. Direct competitor to Cyclone in the enterprise RPA and agentic automation category, with broader international presence and a public-company scale benchmark.

Broad incumbents

• Salesforce (Agentforce / Einstein): Enterprise CRM and now agentic AI platform via Agentforce. Indirect competitor where enterprise automation is delivered as part of the broader Salesforce customer engagement cloud.
• Microsoft (Power Automate / Copilot Studio): Major incumbent offering Power Automate for RPA and Copilot Studio for agentic AI. Competes with Cyclone in the broader enterprise automation category as part of a much wider productivity and cloud portfolio.
• Huawei Cloud (华为云): Major Chinese cloud and enterprise AI platform. Broad incumbent offering Pangu models and enterprise AI solutions, directly competing with Cyclone in the China SOE and government segment.
• Alibaba Cloud (阿里云 / 通义): Major Chinese hyperscaler offering AI agents and enterprise automation as part of a broader cloud and Tongyi foundation-model stack. Competes with Cyclone for enterprise AI automation budgets in China.
• IBM (watsonx Orchestrate): IBM's watsonx Orchestrate offers agentic and RPA-style automation. Broad incumbent serving large enterprises and governments, partially overlapping with Cyclone's enterprise AI agent positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/cyclone-robotics

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cyclone