EastIndo

What EastIndo does

Eastindo Air is an Indonesian private air charter operator founded in 1994, headquartered in Jakarta with primary operations bases at Sultan Syarief Haroen Setianegara Airport in Pangkalan Kerinci, Riau (Sumatra) and a satellite base in Balikpapan, Kalimantan Timur. The company provides four core aviation services: on-demand air charter for corporate clients, aerial survey and photography (including LIDAR mapping), medical evacuation with critical-care-configured aircraft, and aerial fire fighting using Bambi-bucket-equipped helicopters. Its fleet comprises approximately six aircraft, including Beechcraft B1900D and Britten Norman BN2B/BN2T fixed-wing aircraft and Airbus H125 and H145 rotary-wing helicopters, both of which can be configured with medical stretchers. Eastindo markets a 30+ year accident-free safety record and compliance with ICAO and Indonesia DGCA Safety Management System requirements as its primary differentiators.

The business model is straightforward B2B charter: services are quoted on a per-mission basis, with no public pricing disclosed, and sold directly to enterprise clients through a website quotation request system and relationship-based sales. The customer base is anchored in large Indonesian corporations in palm oil, consumer goods, and agriculture — including Unilever, APRIL, Asian Agri, Sateri, POG, and Karvak — alongside government forestry agencies for fire suppression and hospitals for medevac. The company operates with a small office footprint (~16 employees per firmographic data, plus 20+ flight crew) and relies on its long-standing enterprise relationships and warm-hospitality brand positioning rather than broad digital marketing.

Revenue mechanics are transaction-fee based across each service line (charter, medevac, aerial survey, fire fighting), with no subscription or recurring contract model in evidence. No funding rounds, M&A activity, leadership changes, or external investors are disclosed in the available data, consistent with a closely-held independent operator. Geographic reach is concentrated within Indonesia (Sumatra, Kalimantan, Java), with no international footprint claimed.

Name

EastIndo

Legal name

Eastindo

Website

https://eastindo.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Eastindo Air is an Indonesian private air charter operator founded in 1994, serving large corporations, government forestry agencies, and hospitals with on-demand charter, medical evacuation, aerial survey, and aerial fire-fighting services across Sumatra and Kalimantan.

Ownership category

akta.pro rank

Product category

Air Charter Services

NAICS

Other Nonscheduled Air Transportation (481219)

akta.pro primary industry

Group & ACMI Charter Airlines (Ad-hoc/Wet Lease) (TLAFABAC)

akta.pro secondary industries

Emergency, Evacuation & Repatriation Charter Operators (THABADAH), On-Demand Helicopter Charter (Private/Corporate) (TLAFACAB)

Keywords

• Air charter services
• Aerial fire fighting
• Medical evacuation
• Aerial survey
• Helicopter charter

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Air Charter Services: Charter flights for corporate clients requiring on-demand aviation services. Pricing based on flight time, aircraft type, and mission requirements.
2. Aerial Fire Fighting Services: Emergency response aerial fire fighting services with dedicated helicopter fleet for forest fire management.
3. Aerial Survey Services: Aerial survey and photography missions for plantations, landscapes, buildings, and LIDAR technology applications.
4. Medical Evacuation Services: Critical care air medical transport for trauma response and hospital transfers. Aircraft configured with medical stretchers.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels2 records

Core offering

EastIndo (also known as Eastindo Air) is an Indonesian air charter company that provides on-demand aviation services across the Indonesian archipelago. The company operates a mixed fleet of fixed-wing (Beechcraft B1900D, Britten Norman BN2B/BN2T) and rotary-wing (Airbus H125, Airbus H145) aircraft to deliver four core service lines: air charter for corporate transportation, aerial survey and photography (including LIDAR mapping), medical evacuation with critical care support, and aerial fire fighting using Bambi bucket-equipped helicopters.

Product overview

Eastindo Air is an Indonesian air charter company offering a portfolio of aviation services including air charter, medical evacuation, aerial survey and photography, and aerial fire fighting. The fleet consists of fixed-wing aircraft (Beechcraft B1900D and Britten Norman BN2B/BN2T) and rotary-wing helicopters (Airbus H125 and H145). Both Beechcraft and H145 aircraft can be configured with medical stretchers for emergency transport.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Charter Service On-demand air charter services for corporate clients requiring business transportation across Indonesia, with a proven safety performance of more than 30 accident-free years and a mixed fixed-wing and rotary-wing fleet.
• Medical Evacuation Air medical transport service providing faster care at trauma scenes and improved access to hospitals and trauma centers, with critical care support during transport. Aircraft are configured with medical stretchers for emergency response and hospital transfers.
• Aerial Survey and Photography Aerial survey and photography missions for landscapes, plantations, buildings, and LIDAR technology applications, executed by experienced and well-trained personnel.
• Aerial Fire Fighting Emergency aerial fire-fighting response with Bambi bucket water bombing operations using a fleet of three helicopters, with over 15 years in aerial forest fire management experience serving government forestry agencies and emergency response operations.

Quantifiable outcome

• 30+ years accident-free operation
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators6 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Asian One Air: Indonesian charter airline operating fixed-wing and rotary-wing charter, medevac, and aerial work services. Direct peer in scale, multi-mission model, and customer verticals overlapping with Eastindo's plantation and corporate segments.
• Trigana Air Service: Indonesian airline combining scheduled feeder services with charter, cargo, and medevac operations across remote regions. Comparable to Eastindo in cargo/charter mix and reliance on remote-area corporate and government customers.
• Airfast Indonesia: One of Indonesia's largest charter operators offering passenger charter, medevac, and helicopter services primarily to mining, energy, and plantation clients. Comparable to Eastindo in target verticals and on-demand charter model, with a meaningfully larger fleet.
• Jhonlin Air Transport: Indonesian charter operator based in Kalimantan serving plantation, mining, and corporate clients with fixed-wing and rotary-wing charter. Comparable to Eastindo specifically in Kalimantan operational base and plantation/corporate charter focus.
• Aviastar Mandiri: Indonesian charter airline providing passenger and cargo charter, medevac, and aerial survey across the archipelago. Comparable in mission mix and target verticals (plantation, mining, remote-area transport) with Eastindo.
• Susi Air: Indonesian charter airline operating a mixed fixed-wing and rotary-wing fleet for passenger, cargo, and medevac services across remote Indonesian regions. Closely comparable to Eastindo in mission mix, customer base (plantation and remote-area operators), and operational footprint.
• Gatari Air Service: Indonesian charter operator providing VIP/corporate charter, cargo, and aerial work including survey and medevac. Direct peer in scale, geographic coverage of Sumatra/Kalimantan, and corporate customer focus similar to Eastindo.
• Pelita Air Service: Long-established Indonesian charter and helicopter operator serving oil & gas, mining, and government clients. Comparable to Eastindo in helicopter charter mission profile and Indonesian enterprise/government customer base, with a larger fleet and broader reach.

Broad incumbents

• Bristow Group: Global helicopter services leader with major offshore energy and search-and-rescue operations, including Asia-Pacific footprint. Comparable to Eastindo in rotary-wing charter and emergency-response mission types, but operates at vastly larger scale and primarily serves offshore oil & gas.
• Coulson Aviation: Global aerial firefighting operator with large fixed-wing and rotary-wing tankers serving government wildfire agencies. Comparable to Eastindo in the aerial fire-fighting mission and Bambi-bucket/scooper capability, though at substantially larger fleet scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/eastindo

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EastIndo